/
Find a trader
Endorsed by Which?

Appliance Care Ltd T/A RepairGuys

4.9

442 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines

  • TV services

    • TV repair

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
442 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Recommended

Recommended

by 99% of customers
Sort by
Absolutely amazing
Customer Service
Quality
Value
Matthew text to say he would be here in 5 mins. Helped me move things out of the way and clear top of machine. He was smart polite friendly and quickly resolved the problem. I couldn’t have asked for better service 5*
Customer in Devon Posted on 26/04/2024 , work completed 26/04/2024
Recommended
Fantastic
Customer Service
Quality
Value
Quick response to call out and kept up-to-date with call out time . On arrival Matthew was polite and very knowledgeable, found the issue with our washing machine quickly and was able to repair it there and then . Will definitely be using Matthew again,thank you .
Customer in Devon Posted on 13/05/2024 , work completed 10/05/2024
Recommended
Repair of Samsung fridge freezer
Customer Service
Quality
Value
Kieron, the engineer from The Repair Guys, came twice. Once to diagnose the problem and then again to make the repairs which were complex and took exactly the two hours he said it would take. Kieron was polite, on time, efficient and knowledgable. Communication throughout was excellent and the predicted times accurate, allowing me to leave work and return home for the shortest time. The appliance was recently out of guarantee and I’d also like to praise Samsung for standing behind their product and engaging their contracted repairers, The Repair Guys, to do the repair. I purchased the American style fridge freezer from Samsung as the previous identical model lasted 17 years.
Customer in Devon Posted on 14/03/2024 , work completed 14/03/2024
Recommended
Matthew was amazing.
Customer Service
Quality
Value
Matthew came out to diagnose the machine and found a fault which he recommended a repair. He was very professional and prompt. The repair was carried out by kieran unfortunately and it wasn't completed correctly causing new problems. Luckily Matthew came back out today and found the fault quickly and fixed it. He was great and gave honest advice and took his work seriously. He is also an expert in his field. Thank you again Matthew.
Customer in Devon Posted on 31/05/2024 , work completed 31/05/2024
Recommended
Matthew fixed it
Customer Service
Quality
Value
Matthew arrived when he said he would. He was professional and polite. He fixed the issue quickly and explained to me what he’d done. Great service!
Customer in Somerset Posted on 18/07/2024 , work completed 18/07/2024
Recommended
Replace doors on fridge freezer
Customer Service
Quality
Value
Matthew was professional, courteous and friendly. He was very helpful and seemed very knowledgeable about my appliance. He completed the job thoroughly and tidily and I would not hesitate to use this company again.
Customer in Somerset Posted on 18/07/2024 , work completed 18/07/2024
Recommended
Fast and afficant
Customer Service
Quality
Value
Matthew was awesome. Fixed my washing machine and had a laugh whilst he worked. Was really nice to have a happy repair guy.
(your username) Posted on 07/06/2024 , work completed 07/06/2024
Recommended
Great work
Customer Service
Quality
Value
The engineer came 8 days early, as he was in the area. Which was fabulous for me, as it was my washing machine. Very polite, he found the problem and dealt with it extremely quickly.
Customer in Devon Posted on 18/06/2024 , work completed 18/06/2024
Recommended
Samsung TV repair
Customer Service
Quality
Value
Great service from Scott at Repair Guys. He was prompt and communication spot on. Diagnosed the problem straight away, ordered the parts, returned within the indicated timeframe, completed the repair and tested thoroughly - even hung the TV back on the wall : ) Top job, thank you !
Customer in Torbay Posted on 15/08/2024 , work completed 14/08/2024
Recommended
Excellent service
Customer Service
Quality
Value
New Samsung fridge door slightly damaged in transit so needed new door, replacement arranged immediately by Repair Guys who didn’t waste time coming to see it. I was delighted when I knew Matthew was on our job, he fixed our washing machine recently and is excellent. Highly recommend Repair Guys and in particular Matthew although I’m sure all are just as excellent, thank you
Customer in Posted on 18/09/2024 , work completed 04/09/2024
Recommended
Which? Trusted Traders

For Consumers

For Businesses

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.