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Appliance Care Ltd T/A RepairGuys

4.9

573 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines

  • TV services

    • TV repair

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
573 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Recommended

Recommended

by 99% of customers
Sort by
TV repair
Customer Service
Quality
Value
The repair request was placed by John Lewis to the Repair Guys who shortly after called to select a date to call. They called on the agreed date and diagnosed the issues. Once the parts had been sourced they contacted me with a potential date which was not suitable. I texted with alternatives and agreed a new date. I was advised the evening before for the time window, and the engineer phoned 15 minutes before arrival to advise me. Super service, repair carried out at home, engineers courteous and pleasant to talk to to share the issues.
Which? Trusted Traders Consumer Posted on 05/06/2025 , work completed 05/06/2025
Recommended
Work completed efficiently
Customer Service
Quality
Value
Great communication, didn't have to wait that long for part to come in. Once arrived, very friendly customer service, fixed promptly & even went over & above by cleaning the TV & remounting it for us. Very pleased overall with service.
Customer in Plymouth Posted on 11/06/2025 , work completed 10/06/2025
Recommended
Samsung TV Repair
Customer Service
Quality
Value
Great service, Craig called when 15 minutes out, did the repair quickly and efficiently. Highly recommend Repair Guys.
Customer in Cornwall Posted on 16/06/2025 , work completed 16/06/2025
Recommended
Samsung Eco Bubble Washing Machine
Customer Service
Quality
Value
Pete from the RepairGuys was prompt and very efficient in dealing with the problem. He took about 30 minutes to diagnose and fix the problem.
Customer in Torbay Posted on 17/06/2025 , work completed 17/06/2025
Recommended
Great work ethic
Customer Service
Quality
Value
This is the second time we have met Matthew as he came before to do a major diagnostic on our fridge freezer. He turned up on time and worked right through without a break until all the problems had been resolved. A very professional technician. Many thanks
Customer in Devon Posted on 11/08/2025 , work completed 11/08/2025
Recommended
Samsung washing machine repair
Customer Service
Quality
Value
Washing machine repaired quickly and useful advice give -excellent customer service for future use.
Customer in Cornwall Posted on 12/08/2025 , work completed 12/08/2025
Recommended
Helpful and informative
Customer Service
Quality
Value
Matthew arrived on time and was very helpful and informative. Gave great advice on future use and care of our washing machine. Thank you Repair Guys!
Customer in Devon Posted on 22/08/2025 , work completed 22/08/2025
Recommended
Friendly and professional
Customer Service
Quality
Value
We had Matthew from The Repair Guys out this morning to fix our refrigerator, and I couldn't be happier with the service. Matthew was incredibly professional and clearly knew his stuff, getting our fridge back in working order quickly. What really stood out, though, was how friendly and patient he was with my two curious children, who, let's just say, were "helping" a lot! He managed to keep them entertained and engaged without missing a beat on the repair. Fantastic service all around – highly recommend The Repair Guys, especially if you get Matthew!
Customer in Devon Posted on 02/06/2025 , work completed 02/06/2025
Recommended
TV Repair
Customer Service
Quality
Value
Craig arrived on time with a spare part for my TV. He then quickly replaced the part whilst making friendly chat. Craig reset my TV to make sure it was working. Craig is a very friendly, tidy, and efficient repairman whom I would recommend.
Customer in Cornwall Posted on 24/07/2025 , work completed 24/07/2025
Recommended
Very thorough job.
Customer Service
Quality
Value
Matthew arrived on time, was very friendly, and did a great job with the washing machine. We had a full explanation of the problem. Matthew then took all the covers off and replaced the broken parts. The machine has never been this quiet, not even when it was out of the box. We are very grateful for the fantastic service provided by Matthew.
Customer in Somerset Posted on 25/07/2025 , work completed 24/07/2025
Recommended
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.