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Appliance Care Ltd T/A RepairGuys

4.9

486 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines

  • TV services

    • TV repair

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
486 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Recommended

Recommended

by 99% of customers
Sort by
Excellent service
Customer Service
Quality
Value
Arrived on time, courteous, thoughtful and with a smile. Quick repair with no mess. Thank you Craigx.
Customer in Plymouth Posted on 30/05/2023 , work completed 30/05/2023
Recommended
Washing machine
Customer Service
Quality
Value
Great communication from start to finish via the Repair Guy. Matthew arrived on time . Messaged ahead to say he was 25 minutes away. Great knowledge and sound advice infact Matthew was walking manual. Very impressed đź‘Ź
Customer in Devon Posted on 02/06/2023 , work completed 02/06/2023
Recommended
Fast , polite and clean after
Customer Service
Quality
Value
Thank you so much for the service provided by Matthew from the Repair Guys on behalf of Samsung . We received his text with the hour that he will be arriving and he was at our door on the dot , came in polite and offered us the best service experience that we have seen in years .
Customer in Somerset Posted on 29/07/2023 , work completed 29/07/2023
Recommended
Excellent
Customer Service
Quality
Value
Kieren & Ryan sent a text to warn me they would be arriving earlier than planned which suited me very well. They found the fault quickly and replaced the PC board in my washing machine in record time and had it up and running in record time. They were very polite and efficient. I tried leaving a review on which traders but the name Repairguys wasn’t accepted so I rang them with my review instead. All good. Many thanks.
Customer in Cornwall Posted on 27/06/2023 , work completed 27/06/2023
Recommended
Excellent work
Customer Service
Quality
Value
RepairGuys were engaged to repair my Sony television. The technician, Scott, rang me first, arrived on time and completed an excellent repair. I would definitely use RepairGuys again.
Customer in Torbay Posted on 19/07/2023 , work completed 19/07/2023
Recommended
Excellent.
Customer Service
Quality
Value
Pete came out and very efficient. Came in and quickly got on with the job. Sorted the problem very quickly. Delightful chap and we were very delighted with his visit to us
Which? Trusted Traders Consumer Posted on 15/06/2023 , work completed 08/06/2020
Recommended
Sony Bravia internet connection
Customer Service
Quality
Value
Craig made first call on 10/8/23 and immediately diagnosed the problem with the internet connection. Ordered new part and came back on 18/8/23 to replace it. Internet connection now seems to be ok. Craig was very pleasant and efficient and got the job completed in short space of time. Kept us informed at all times.
John in Cornwall Posted on 19/08/2023 , work completed 18/08/2023
Recommended
Great Service
Customer Service
Quality
Value
Matthew was really helpful and knowledgeable. Very efficient job and sorted the issue for us quickly. Thanks
Customer in Somerset Posted on 26/10/2023 , work completed 26/10/2023
Recommended
Matthew was great.
Customer Service
Quality
Value
Matthew was polite, professional and knowledgeable. Can't fault him. Provided rapid assessment of issue and straightforward solution.
Customer in Devon Posted on 06/11/2023 , work completed 06/11/2023
Recommended
Excellent service
Customer Service
Quality
Value
Having contacted Samsung online to arrange repair of our washer dryer which was still under warranty, I was impressed to be contacted quickly by The Repair Guys with a convenient appointment. Matthew quickly identified the fault, the parts were ordered and returned to fix the machine today. Great service!
Customer in Somerset Posted on 04/12/2023 , work completed 04/12/2023
Recommended
Which? Trusted Traders

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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.