Endorsed by Which?

Appliance Care Ltd T/A RepairGuys

4.9

496 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines
  • TV services

    • TV repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
496 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Matthew fixed it
Customer Service
Quality
Value
Matthew arrived when he said he would. He was professional and polite. He fixed the issue quickly and explained to me what he’d done. Great service!
Customer in Somerset Posted on 18/07/2024 , work completed 18/07/2024
Replace doors on fridge freezer
Customer Service
Quality
Value
Matthew was professional, courteous and friendly. He was very helpful and seemed very knowledgeable about my appliance. He completed the job thoroughly and tidily and I would not hesitate to use this company again.
Customer in Somerset Posted on 18/07/2024 , work completed 18/07/2024
TV collection, repair & return.
Customer Service
Quality
Value
Faultless service from initial contact to return of tv with replacement screen. Great coms to collect and deliver.
Customer in Somerset Posted on 24/08/2024 , work completed 11/07/2024
Fantastic
Customer Service
Quality
Value
Quick response to call out and kept up-to-date with call out time . On arrival Matthew was polite and very knowledgeable, found the issue with our washing machine quickly and was able to repair it there and then . Will definitely be using Matthew again,thank you .
Customer in Devon Posted on 13/05/2024 , work completed 10/05/2024
Fast and afficant
Customer Service
Quality
Value
Matthew was awesome. Fixed my washing machine and had a laugh whilst he worked. Was really nice to have a happy repair guy.
(your username) Posted on 07/06/2024 , work completed 07/06/2024
Great work
Customer Service
Quality
Value
The engineer came 8 days early, as he was in the area. Which was fabulous for me, as it was my washing machine. Very polite, he found the problem and dealt with it extremely quickly.
Customer in Devon Posted on 18/06/2024 , work completed 18/06/2024
Excellent job
Customer Service
Quality
Value
My Samsung washing machine stopped working, one of the engineers called Matthew from Repair guys came over to have a check. Found out the problem was the pump, he changed the pump. Clean job and person. He even explained what he has done to fix it. My washing machine is working perfect. Thank you very much for your service. I would definitely recommend this company Repair guys.
Customer in Somerset Posted on 26/06/2025 , work completed 26/06/2025
Prompt and efficient
Customer Service
Quality
Value
Matthew called today to repair my washing machine. He let me know he was on his way and turned up when he said he would. He was clean and efficient repairing the machine on one visit having the part on his van. Excellent service and definitely recommend.
Customer in Devon Posted on 30/06/2025 , work completed 30/06/2025
Kieran and Darren were lovely
Customer Service
Quality
Value
I spoke to Darren on the phone, who was extremely helpful and a pleasure to deal with. Kieran came to repair my washing machine. He was very efficient, knowledgeable, and friendly. Even took the time to speak to my daughter. Very happy with the service received. Many thanks to both.
Customer in Devon Posted on 02/07/2025 , work completed 26/06/2025
Great work and great knowledge
Customer Service
Quality
Value
Top job from Mathew Arrived on time as planned and had our washing machine back up and running in no time. Both Mathew and the staff in the office appreciate what it’s like not to have a washing machine for a few days and got ours repaired quickly. Thank you
Customer in Somerset Posted on 10/05/2025 , work completed 10/05/2025