Appliance Care Ltd T/A RepairGuys

Excellent communication throughout, with regular updates on his arrival time. He worked efficiently and demonstrated clear pride in the quality of his work.

Samsung referred us to this company to carry out a repair under our warranty. It was easy to book and they arranged the appointment quickly. After booking, we were contacted and offered an earlier repair date, as another customer had cancelled. On the day, Matthew phoned ahead of time so that we would know exactly when he would arrive in the 3 hour time window. Matthew was professional, polite and friendly throughout the visit. He identified the fault quickly and the whole repair was completed within the hour, under warranty. Matthew was a very tidy worker and went on to explain the washer's digital codes and how to recalibrate the washer when moving it back into place. I would have no hesitations recommending Matthew and this company.

Everything from start to finish was perfect, communication was excellent. Great Service by a Great Company.

Matthew arrived today to look at a leaking washing machine. Found the fault and replaced broken part during the first visit. Very pleased and would recommend to others.

Craig visited to repair my TV that is five years old and still under warranty from Richer Sounds. It was an intermittent fault, after ordering and changing two parts on different occasions my TV now works reliably. Very impressed with Craigs knowledge and the fact that TV that old is still serviceable and that the repair guys could fix it. I will use them again if I have a need.

Matthew arrived on time, was very pleasant, polite and professional. He reviewed the problem and asked several questions around the fridge, he was knowledgeable and helped me understand why the fridge was not working properly. He advised me of the next steps I should take. He was efficient and did not consume a lot of time, did the job and left. Very good service.

Excellent level of service, prompt and efficient. I can quite see why Samsung use them. They replaced a screen on site in not long and everything clean and tidy. Also work done on site so no fuss of a loan machine to place and remove.

An engineer was sent over by LG to repair my 60 inch TV. Super quick panel replacement and very professional. The job was completed within 20', with no mess left behind and with the TV put back where it was originally. Overall very satisfied and would recommend 100%.

Matthew called before arriving and wore a mask,he very speedily and efficiently carried out the repairs.