Endorsed by Which?

Appliance Care Ltd T/A RepairGuys

4.9

496 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines
  • TV services

    • TV repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
496 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Excellent work
Customer Service
Quality
Value
The tv repair was done well with excellent communication from appointment to arrival. Highly recommended.
Customer in Cornwall Posted on 15/05/2025 , work completed 14/05/2025
Great Service Fridge Freezer
Customer Service
Quality
Value
Cannot recommend highly enough. Service was first class with clear communication, message sent re 3 hour time slot the evening before followed by message in the morning with expected arrival time. Repair made to Samsung American Fridge Freezer. Fingers crossed the ice maker will now work! Five stars all round.
Customer in Somerset Posted on 15/05/2025 , work completed 15/05/2025
fantastic service from start to finish
Customer Service
Quality
Value
from start to finish the Repair Guys have been amazing making contact once assigned the job by D&G the repair guys booked the job promptly and the engineer Matthew was polite and extremly knowledgeable, he diagnosed the fault quickly and order the parts and was back within a few days to fit them the communication from Matthew and the rest of the team was brilliant I would highly recomend them as a company Matthew is a smart,polite,knowledgeable and professional engineer
Customer in Devon Posted on 10/04/2025 , work completed 09/04/2025
Dishwasher repair
Customer Service
Quality
Value
Hi The engineer Matthew was very friendly and done an excellent job I would recommend the right guys to anyone.Many thanks for the Great service provided.
Customer in Devon Posted on 10/04/2025 , work completed 11/03/2025
Great service received
Customer Service
Quality
Value
Issue with machine resolved promptly with great communication from start to finish, lots of advice on how to care for my machine to ensure efficiency. A respectful and knowledgeable engineer- thank you
Customer in Devon Posted on 12/04/2025 , work completed 12/04/2025
Repair Guys
Customer Service
Quality
Value
The Repair Guys were very helpful and although there was a delay with the repair of my Belling oven, this was in no way due to the Repair Guys negligence or lack of effort. The delay was due to waiting for spare parts and a big Bank Holiday in the waiting period! But the communication and after care was 100% Hayden and his colleagues at the office were excellent and helpful. So thank you Guys!
Customer in Devon Posted on 26/04/2025 , work completed 25/04/2024
Helpful and knowledgeable
Customer Service
Quality
Value
Matthew attended to repair two issues with our tumble dryer. He was punctual and friendly, and obviously knowledgeable about the product. Great service, thank you!
Customer in Somerset Posted on 27/05/2025 , work completed 27/05/2025
Consummate professional
Customer Service
Quality
Value
This is the second time we have had Matthew out to fix our washing machine, he is great with communication, always on time, clean, tidy, polite….everything I’d expect. I highly recommend him & The Repair Guys.
Customer in Devon Posted on 28/05/2025 , work completed 28/05/2025
Excellent
Excellent communication throughout. Arrived on time, presented smart, knowledgeable and polite. Would recommend
Customer in Devon Posted on 04/06/2025 (Reviewer did not use service)
Repaired speakers on Toshiba tv
Customer Service
Quality
Value
The repair guys were very professional in carrying out repairs to my TV. Craig informed me when he would arrive. and he arrived on time, very happy with the repair, thanks, The Repair Guys, happy customer.
Customer in Cornwall Posted on 12/06/2025 , work completed 12/06/2025