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Appliance Care Ltd T/A RepairGuys

4.9

573 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines

  • TV services

    • TV repair

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
573 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Recommended

Recommended

by 99% of customers
Sort by
Fast and efficient service
Customer Service
Quality
Value
Craig arrived exactly on time having given me a text message informing me of time of arrival. He replaced the main board on my OLED tv very swiftly and efficiently. Craig was polite and knowledgeable and wore his face covering all the time. He ensured we were completely satisfied with the repair before he left. I would thoroughly recommend the Repairguys and wouldn’t hesitate to use them again.
Customer in Plymouth Posted on 10/12/2021 , work completed 10/12/2021
Recommended
Prompt & efficient service
Customer Service
Quality
Value
The TV repair engineer arrived at the specified time and was polite and courteous. His use of protective clothing and method of working was reassuring and the repair was carried out quickly and efficiently. Altogether a very professional and friendly service, both on the phone and in my home.
Customer in Devon Posted on 14/12/2021 , work completed 23/11/2021
Recommended
Excellent service
Customer Service
Quality
Value
TV repair, fault found, new screen ordered and fitted within two weeks. Text sent night before giving window of time for visit then phone call fifteen minutes before arrival. They were very efficient, polite, clean and tidy and cleared away all packaging. TV still under guarantee so can't comment on value of service. Would certainly use again and recommend to friends.
Customer in Somerset Posted on 20/01/2022 , work completed 20/01/2022
Recommended
Samsung referred a TV guarantee problem to Repair Guys and they were here in a day and responded to Samsung for permission to repair
Customer Service
Quality
Value
Excellent level of service, prompt and efficient. I can quite see why Samsung use them. They replaced a screen on site in not long and everything clean and tidy. Also work done on site so no fuss of a loan machine to place and remove.
Customer in Cornwall Posted on 25/01/2021 , work completed 22/01/2021
Recommended
LG TV Repair
Customer Service
Quality
Value
An engineer was sent over by LG to repair my 60 inch TV. Super quick panel replacement and very professional. The job was completed within 20', with no mess left behind and with the TV put back where it was originally. Overall very satisfied and would recommend 100%.
Customer in Plymouth Posted on 09/02/2021 , work completed 09/02/2021
Recommended
LG OLED Repair
Customer Service
Quality
Value
Warrantee repair under Richer Sounds 6 year care package. Couldn't be happier, Craig was friendly and professional, diagnosing a fault that quickly solved my screen fault. Highly recommended, thanks.
Customer in Cornwall Posted on 26/02/2021 , work completed 26/02/2021
Recommended
Good service
Customer Service
Quality
Value
Matthew called before arriving and wore a mask,he very speedily and efficiently carried out the repairs.
Customer in Devon Posted on 05/08/2021 , work completed 05/08/2021
Recommended
Professional and fast.
Customer Service
Quality
Value
My washing machine was leaking. Matthew, the engineer, found the problem, which was an installation problem and fixed it quickly and efficiently. He then carried out a comprehensive diagnostic and function test. He was satisfied that the problem was solved and the machine was operating correctly, as was I. At all times he was friendly and efficient. It’s good to find out there are still people who care about what they do.
Customer in Devon Posted on 08/07/2022 , work completed 08/07/2022
Recommended
Incredibly friendly. Incredibly professional
Customer Service
Quality
Value
Our TV screen developed a fault and was still in warranty from a high street store. Having spoken to Darren from Repair Guys only last week. Craig has just replaced the screen in a very professional way. There was no mess and he even liked my cup of tea. I would strongly recommend this company. Very impressed with their service.
Customer in Plymouth Posted on 13/05/2022 , work completed 13/05/2022
Recommended
excellent service
Customer Service
Quality
Value
Really pleased with the repair service we received. Craig arrived exactly when he had previously advised us he would. He completed the repair quickly and efficiently and so far the problem he came to correct seems to be entirely fixed. He worked quietly and thoroughly and left everywhere very tidy and as he found it. Craig was polite and helpful and able to answer all of my many questions. Thank you very much
Customer in Cornwall Posted on 12/03/2022 , work completed 11/03/2022
Recommended
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.