Endorsed by Which?

Appliance Care Ltd T/A RepairGuys

4.9

496 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines
  • TV services

    • TV repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
496 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Samsung washing machine repair
Customer Service
Quality
Value
Excellent customer service from this company, kept informed of booking, arrival of parts and appointment schedule. Ryan, the operative who attended was clean, tidy, polite and efficient. I would highly recommend this company.
Customer in Torbay Posted on 29/01/2024 , work completed 29/01/2024
The trader replied (on 21/02/2024)
Thank you for the review, Repairguys
Top class service
Customer Service
Quality
Value
Matthew diagnosed and fixed the problem very quickly. The communication from the office prior to the repair was also faultless, keeping us up to date at every stage. A level of service too often lacking in other traders. Thanks Repairguys!
Customer in Devon Posted on 01/02/2024 , work completed 01/02/2024
The trader replied (on 21/02/2024)
Thanks for the lovely review, Repairguys
Warranty Repair
Thank you Repair Guys for an excellent repair service. The repair was booked and complete in less then two days. Matt was really helpful, not only completing the repair quickly and considerately but also gave some great advice on how to use the machine.
Customer in Somerset Posted on 10/01/2025 (Reviewer did not use service)
V good Samsung guarantee job
Customer Service
Quality
Value
Very good and prompt repair job on Samsung 75 inch television including dismount and remount on wall.
Customer in Devon Posted on 12/10/2024 , work completed 11/10/2024
New cooker issue
Customer Service
Quality
Value
Warranty repair carried out to new cooker. Main oven light not working, new bulb did not resolve issue. The engineer, Hayden, turned up on time and completed the repair in about 15 minutes (it was a loose connection on the bulb holder). He was friendly and efficient. Job well done. Thanks.
Customer in Torbay Posted on 15/10/2024 , work completed 14/10/2024
Repair by hayden
Customer Service
Quality
Value
Hayden repaired my dryer, he worked really hard and efficiently. Really pleased that my appliance is now up and running again as it should.
Customer in Devon Posted on 31/01/2025 , work completed 31/12/2024
Washing machine repair
Customer Service
Quality
Value
Matthew attended to our broken-down washing machine. He arrived punctually and quickly analysed the fault and set about repairing it. When repaired Matthew cleared up everything and left the workspace spotlessly clean. A great job thoroughly recommend the technician and company
Customer in Devon Posted on 20/11/2024 , work completed 20/11/2024
Excellent service
Customer Service
Quality
Value
New Samsung fridge door slightly damaged in transit so needed new door, replacement arranged immediately by Repair Guys who didn’t waste time coming to see it. I was delighted when I knew Matthew was on our job, he fixed our washing machine recently and is excellent. Highly recommend Repair Guys and in particular Matthew although I’m sure all are just as excellent, thank you
Customer in Posted on 18/09/2024 , work completed 04/09/2024
Awesome!!!
Customer Service
Quality
Value
Thank you to Matthew and his speedy diagnostics. Getting my Samsung Dryer better than when I first brought it. Easy going, efficient and easy to talk to. Would definitely recommend!!!
Customer in Devon Posted on 27/11/2024 , work completed 27/11/2024
Awesome service, first class and know their stuff
Customer Service
Quality
Value
Matthew came out and fixed our dishwasher within 24 hours notice. Originally booked for a week later then called and said they’d be able to come the following day which was brilliant. Matthew was on time, knows his stuff, friendly and fixed the fault - excellent service all round. Thank you.
Customer in Devon Posted on 06/12/2024 , work completed 06/12/2024