Appliance Care Ltd T/A RepairGuys

Matthew quickly diagnosed the fault with our leaking dishwasher, and upon delivery of the new part he returned and made the swap. All work was carried out in about 15 minutes - and he even replaced some missing screws! He is very knowledgeable, friendly & answered all of the questions we had. Thanks Matthew!

Scott was very knowledgeable, helpful and more importantly honest. He diagnosed the fault with my TV and said a repair would be able to be undertaken at my address another day once the parts were delivered. That’s what happened and so far so good.

We experienced an unusual issue with our integrated Samsung dishwasher. During the wash cycle, the machine would stop unexpectedly without displaying any error codes. Matthew carried out a very thorough inspection, including checking the error codes stored in the machine, which only showed previously passed codes that were unrelated to the issue. He also checked the installation of the dishwasher and made adjustments to the levels, which were slightly out, to ensure everything was correct. Despite completing all available checks, the fault persisted and the dishwasher continued to stop for no apparent reason. As a result, Matthew referred the issue to Samsung’s technical department, as all possible tests within his scope had been carried out without a resolution. I would like to thank Matthew for the significant time and effort he put into trying to diagnose the fault, which was clearly outside the range of tests available to him.

Our TV screen was showing odd colours and fortunately was still under guarantee. We had one visit to diagnose within 4 days of initial contact with the Repair Guys and a new screen had to be ordered. This was all very clearly communicated by text and calls. The new screen was fitted by Craig quickly and efficiently - we now have a TV we can watch again! Would certainly recommend - thanks Craig.

Tv repair fast excellent service highly recommended all sorted within a few days, new screen ordered and fitted no hassle no fuss.

Excellent service. Confirmed appointment day before and 20 minutes before arrival. Fitted new part and reset system. Thank you.

I was impressed with the service I received with no fuss or difficulty. The staff were efficient, polite and very helpful.

Craig arrived exactly on time having given me a text message informing me of time of arrival. He replaced the main board on my OLED tv very swiftly and efficiently. Craig was polite and knowledgeable and wore his face covering all the time. He ensured we were completely satisfied with the repair before he left. I would thoroughly recommend the Repairguys and wouldn’t hesitate to use them again.

The TV repair engineer arrived at the specified time and was polite and courteous. His use of protective clothing and method of working was reassuring and the repair was carried out quickly and efficiently. Altogether a very professional and friendly service, both on the phone and in my home.

TV repair, fault found, new screen ordered and fitted within two weeks. Text sent night before giving window of time for visit then phone call fifteen minutes before arrival. They were very efficient, polite, clean and tidy and cleared away all packaging. TV still under guarantee so can't comment on value of service. Would certainly use again and recommend to friends.