Endorsed by Which?

Appliance Care Ltd T/A RepairGuys

4.9

496 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines
  • TV services

    • TV repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
496 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Great service
Customer Service
Quality
Value
Craig was super helpful and had the issue fixed (faulty sub) in around a week, delivering and fitting a replacement unit. And all of this before Christmas- great job- thank you Craig and the repair guys!
Customer in Cornwall Posted on 19/12/2024 , work completed 19/12/2024
Mathew was an absolute godsend.
Customer Service
Quality
Value
Mathew was our repair technician. He was able to confidently diagnose the fault, then replace the faulty pump all under an hour. I was in a panic that I would be without my washer over the Christmas period but Mathew saved the day. Thank you so much.
Customer in Devon Posted on 26/12/2024 , work completed 20/12/2024
Very professional, quick and helpful
Customer Service
Quality
Value
Matthew came to take a look at my Samsung washing machine - he diagnosed the problem within a few minutes of taking a look and got it all sorted quickly. Very friendly, professional and helpful.
Customer in Somerset Posted on 10/10/2024 , work completed 10/10/2024
Excellent
Customer Service
Quality
Value
This company was used by Samsung to repair our fridge/freezer under warranty. Communication was good with office after reporting an issue online. We had two visits with Matthew who arrived on time, was polite, professional & friendly. Diagnosed issue & part ordered. Outstanding service from start to finish. Thoroughly recommend & would use again.
Customer in Somerset Posted on 10/10/2024 , work completed 10/10/2024
Fantastic work
Customer Service
Quality
Value
Had Matthew come out this afternoon and fix my tumble dryer. He done a fantastic job and a lovely bloke and very chatty. Would definitely recommend.
Customer in Devon Posted on 05/07/2025 , work completed 05/07/2025
Very friendly
Customer Service
Quality
Value
Repair guys were appointed by my insurance company. I needed a new door and hinge, which was ordered and fitted within a week. Matthew was pleasant, friendly, polite, and professional. He fitted the new door in good time and did a great job. He was inclusive of my 3-year-old daughter, trying to help. He rang and asked if it was ok to fix my washing machine 3 hours earlier than scheduled, which for me was fantastic, means I can carry on with my day without having to wait for the repair. All round great job!
Customer in Devon Posted on 11/07/2025 , work completed 11/07/2025
Samsung TV repair
Customer Service
Quality
Value
The repair guys technician was friendly, polite, and knowledgeable; he answered all my questions. If I need a service outside of warranty periods, I will use this company!
Customer in Cornwall Posted on 14/07/2025 , work completed 14/07/2025
Fantastic Service
Customer Service
Quality
Value
Matthew arrived on time and fitted a replacement foot to the Samsung washing machine. Using state-of-the-art technology, he was able to get the machine completely level and then helped me to fit and secure the tumble dryer to the top of the washing machine. He was the ultimate professional, and I have no hesitation in recommending his services.
Customer in Cornwall Posted on 15/07/2025 , work completed 09/07/2025
Excellent and Efficient Service: Highly Recommended
Customer Service
Quality
Value
Super-efficient service, from the friendly and helpful gentleman who booked the repair on the telephone to Matthew, the engineer, who was exceptionally knowledgeable and helpful. The unusual fault was identified quickly, temporarily repaired and the replacement part ordered and fitted within the week; the most hassle-free repair we have experienced in a long time and for a very reasonable charge. Highly recommended!
Customer in Somerset Posted on 14/08/2025 , work completed 14/08/2025
Great service
Customer Service
Quality
Value
Very punctual and polite, came out twice as I had to order parts, but the oven was fixed within a week. Hopefully, he will fix my oven again if ever needed to
Customer in Devon Posted on 20/08/2025 , work completed 20/08/2025