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Appliance Care Ltd T/A RepairGuys

4.9

486 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines

  • TV services

    • TV repair

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
486 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Recommended

Recommended

by 99% of customers
Sort by
Great Service Fridge Freezer
Customer Service
Quality
Value
Cannot recommend highly enough. Service was first class with clear communication, message sent re 3 hour time slot the evening before followed by message in the morning with expected arrival time. Repair made to Samsung American Fridge Freezer. Fingers crossed the ice maker will now work! Five stars all round.
Customer in Somerset Posted on 15/05/2025 , work completed 15/05/2025
Recommended
Fantastic work
Customer Service
Quality
Value
Had Matthew come out this afternoon and fix my tumble dryer. He done a fantastic job and a lovely bloke and very chatty. Would definitely recommend.
Customer in Devon Posted on 05/07/2025 , work completed 05/07/2025
Recommended
Very friendly
Customer Service
Quality
Value
Repair guys were appointed by my insurance company. I needed a new door and hinge, which was ordered and fitted within a week. Matthew was pleasant, friendly, polite, and professional. He fitted the new door in good time and did a great job. He was inclusive of my 3-year-old daughter, trying to help. He rang and asked if it was ok to fix my washing machine 3 hours earlier than scheduled, which for me was fantastic, means I can carry on with my day without having to wait for the repair. All round great job!
Customer in Devon Posted on 11/07/2025 , work completed 11/07/2025
Recommended
Samsung TV repair
Customer Service
Quality
Value
The repair guys technician was friendly, polite, and knowledgeable; he answered all my questions. If I need a service outside of warranty periods, I will use this company!
Customer in Cornwall Posted on 14/07/2025 , work completed 14/07/2025
Recommended
Fantastic Service
Customer Service
Quality
Value
Matthew arrived on time and fitted a replacement foot to the Samsung washing machine. Using state-of-the-art technology, he was able to get the machine completely level and then helped me to fit and secure the tumble dryer to the top of the washing machine. He was the ultimate professional, and I have no hesitation in recommending his services.
Customer in Cornwall Posted on 15/07/2025 , work completed 09/07/2025
Recommended
Excellent job
Customer Service
Quality
Value
My Samsung washing machine stopped working, one of the engineers called Matthew from Repair guys came over to have a check. Found out the problem was the pump, he changed the pump. Clean job and person. He even explained what he has done to fix it. My washing machine is working perfect. Thank you very much for your service. I would definitely recommend this company Repair guys.
Customer in Somerset Posted on 26/06/2025 , work completed 26/06/2025
Recommended
Prompt and efficient
Customer Service
Quality
Value
Matthew called today to repair my washing machine. He let me know he was on his way and turned up when he said he would. He was clean and efficient repairing the machine on one visit having the part on his van. Excellent service and definitely recommend.
Customer in Devon Posted on 30/06/2025 , work completed 30/06/2025
Recommended
Kieran and Darren were lovely
Customer Service
Quality
Value
I spoke to Darren on the phone, who was extremely helpful and a pleasure to deal with. Kieran came to repair my washing machine. He was very efficient, knowledgeable, and friendly. Even took the time to speak to my daughter. Very happy with the service received. Many thanks to both.
Customer in Devon Posted on 02/07/2025 , work completed 26/06/2025
Recommended
Great Job
Customer Service
Quality
Value
All good, really professional. Came in did the job, good advice. Polite and quick. My god this form is taking longer than he did.
Customer in Devon Posted on 22/07/2025 , work completed 22/07/2025
Recommended
Repair to washer dryer
Customer Service
Quality
Value
Kept us informed of the arrival time. Very knowledgeable First-class service from Matthew. Thank you
Customer in Somerset Posted on 28/07/2025 , work completed 28/07/2025
Recommended
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.