Endorsed by Which?

Appliance Care Ltd T/A RepairGuys

4.9

573 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines
  • TV services

    • TV repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
573 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Nice guy - long wait
Customer Service
Quality
Value
Scott repaired my TV (under warranty) very efficiently and made sure all was OK before leaving. Great text communications from the team. 2 downsides. Long wait for the parts. Patronising first Guy, who diagnosed the fault he may have now left. They efficiently carried out a repair on a microwave (under warranty) in the past. So overall pleased with their service, as parts delivery are out of their control.
Customer in Devon Posted on 26/04/2023 , work completed 26/04/2023
Faulty Samsung washing machines
Customer Service
Quality
Value
Turned up on time,very polite professional person.Found out problems in no time at all and explained next step. Retuned today on time very helpful and professional and solved the problems.
Customer in Devon Posted on 26/04/2023 , work completed 26/04/2023
Washing machine
Customer Service
Quality
Value
Very fast and efficient service engineer kept me informed of arrival time. He did the job quickly and with care very friendly engineer I would recommend the service.
Tony in Devon Posted on 28/04/2023 , work completed 28/04/2023
Sony Bravia internet connection
Customer Service
Quality
Value
Craig made first call on 10/8/23 and immediately diagnosed the problem with the internet connection. Ordered new part and came back on 18/8/23 to replace it. Internet connection now seems to be ok. Craig was very pleasant and efficient and got the job completed in short space of time. Kept us informed at all times.
John in Cornwall Posted on 19/08/2023 , work completed 18/08/2023
Great Service
Customer Service
Quality
Value
Matthew was really helpful and knowledgeable. Very efficient job and sorted the issue for us quickly. Thanks
Customer in Somerset Posted on 26/10/2023 , work completed 26/10/2023
Great service
Customer Service
Quality
Value
Engineer arrived at time stated, explained everything,polite,fixed all faults in no time,took all rubbish with him
Customer in Devon Posted on 27/09/2023 , work completed 27/09/2023
Dishwasher repair
Customer Service
Quality
Value
The engineer was punctual and smart. He had great knowledge of the appliance he was repairing. Informed us about the appliance being repaired. When he left the premises he left it spotless. We were very impressed. Gerard Crowley
Customer in Devon Posted on 29/09/2023 , work completed 29/09/2023
Matthew was great.
Customer Service
Quality
Value
Matthew was polite, professional and knowledgeable. Can't fault him. Provided rapid assessment of issue and straightforward solution.
Customer in Devon Posted on 06/11/2023 , work completed 06/11/2023
Excellent service
Customer Service
Quality
Value
Having contacted Samsung online to arrange repair of our washer dryer which was still under warranty, I was impressed to be contacted quickly by The Repair Guys with a convenient appointment. Matthew quickly identified the fault, the parts were ordered and returned to fix the machine today. Great service!
Customer in Somerset Posted on 04/12/2023 , work completed 04/12/2023
Matthew was brilliant!
Customer Service
Quality
Value
So grateful to Matthew. He was fast, really knowledgeable and super professional. It couldn’t have gone better.
Customer in Cornwall Posted on 23/04/2024 , work completed 23/04/2024