Endorsed by Which?

Appliance Care Ltd T/A RepairGuys

4.9

515 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines
  • TV services

    • TV repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
515 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
TERRIFIC SERVICE, ON TIME COURTEOUS, INFORMATIVE
Matthew, who came this morning to look at our Samsung Larder Fridge was on time, quick with his diagnosis, courteous, tidy & clean, informative ~ explaining all that we needed to know. I ccannot recommend him & the company highly enough ~ we'd certainly ask them again! Thank-you.
Customer in Somerset Posted on 31/07/2025 (Reviewer did not use service)
Engineer Review
Customer Service
Quality
Value
Engineer was very professional, respectful of my property, was extremely pleased with service received and his conduct. Would recommend using these guys for all repairs to tvs or appliances
Customer in Cornwall Posted on 31/07/2025 , work completed 31/07/2025
Prompt and efficient
Customer Service
Quality
Value
Matthew worked fast to achieve all that Samsung had asked him to do. Listened to my concerns about my fridge freezer. Having completed the work left it all tidy and back in its place. Thank you Matthew.
Customer in Somerset Posted on 31/07/2025 , work completed 31/07/2025
Great service
Customer Service
Quality
Value
Matthew arrived promptly, polite and courteous. He was shown the problem and performed the job quickly and efficiently. Thank you
Customer in Devon Posted on 29/07/2025 , work completed 29/07/2025
Great Work
Customer Service
Quality
Value
A very professional worker, carried out work in a good time, ensured work area was left clean and tidy. Great communication throughout.
Customer in Devon Posted on 29/07/2025 , work completed 29/07/2025
Repair to washer dryer
Customer Service
Quality
Value
Kept us informed of the arrival time. Very knowledgeable First-class service from Matthew. Thank you
Customer in Somerset Posted on 28/07/2025 , work completed 28/07/2025
Warranty repair - Samsung washing machine
Customer Service
Quality
Value
Our Samsung washing machine went wrong under warranty and they used the repair guys to fix it. The communication was great and they kept me up to date. Pete was sent out to have a look at the machine and then also came back once they had the parts. His communication was great, letting us know when we was on the way on both visits. Friendly and helpful and got our machine working again.
Customer in Devon Posted on 27/07/2025 , work completed 26/07/2025
Super!
Customer Service
Quality
Value
Mathew came to repair my washing machine, he was very polite and super efficient! Very friendly service.
Customer in Devon Posted on 26/07/2025 , work completed 25/07/2025
Excellent service.
Customer Service
Quality
Value
Matthew from Repair Guys was extremely helpful and proficient. He was let down by the company supplying spare parts for our washing machine, but always kept us fully informed of any delay. Having got the parts, he fixed the problem and, despite having to carry out a major reconstruction, left everything neat, tidy, and most importantly, working! Highly recommended.
Customer in Devon Posted on 25/07/2025 , work completed 25/07/2025
Very thorough job.
Customer Service
Quality
Value
Matthew arrived on time, was very friendly, and did a great job with the washing machine. We had a full explanation of the problem. Matthew then took all the covers off and replaced the broken parts. The machine has never been this quiet, not even when it was out of the box. We are very grateful for the fantastic service provided by Matthew.
Customer in Somerset Posted on 25/07/2025 , work completed 24/07/2025