Endorsed by Which?

Appliance Care Ltd T/A RepairGuys

4.9

486 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines
  • TV services

    • TV repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
486 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Excellent service
Customer Service
Quality
Value
Matthew came today and immediately diagnosed the fault with our Samsung washing machine which he solved without fuss. He then explained functions which we had no idea existed and are not in the manual! From the initial booking two days ago to the repair the service was superb. Thank you so much. Would most definitely recommend.
Customer in Devon Posted on 12/10/2022 , work completed 12/10/2022
Samsung door repair.
Customer Service
Quality
Value
My Samsung fridge freezer arrived with a dent in the door. Samsung arranged the repair. Communication was excellent and Matthew had the door replaced in no time. Brilliant service, would recommend.
Mark in Devon Posted on 08/03/2023 , work completed 08/03/2023
Great work !!
Customer Service
Quality
Value
Matt turned up early so good, fault found quickly, efficient and had the part which he modified to work Good Experience with this company and tradesmen Thanks 😊
Customer in Devon Posted on 06/05/2023 , work completed 06/05/2023
Exemplary Work
Customer Service
Quality
Value
Kieran of ‘Repair Guys’ was very professional and courteous in his manner. His work was exemplary and timely and we would commend him most highly.
Customer in Plymouth Posted on 07/06/2023 , work completed 07/06/2023
Pleasant Experience
Customer Service
Quality
Value
Craig was fantastic, quick and couldn't do enough for me. Overall service was brilliant.
Which? Trusted Traders Consumer Posted on 07/06/2023 , work completed 01/06/2023
Great service from matt
Customer Service
Quality
Value
If Carlsberg did repair engineers they'd all be like Matt, superb workmanship and knowledge from start to finish, I will recommend the repair guys to my friends and family and will definitely use them again myself great work Matt thanks again 👍🏻
Jonny in Somerset Posted on 25/05/2023 , work completed 25/05/2023
washing machine repair
Customer Service
Quality
Value
Matthew was amazing, thank you so much we will definitely be using the repair guys again. He arrived on time, was extremely knowledgeable and extremely professional. He fixed my machine and it is now running like a brand new machine so thank you once again it is so lovely to find someone so knowledgeable and professional. Thank you.
Customer in Devon Posted on 30/05/2023 , work completed 20/05/2023
Turned up when they said they would
Customer Service
Quality
Value
Turned up when they said they would. Phoned half an hour before arriving, like they said they would. Fixed the telly... like they said they would. Such a shame that spares come from abroad so you have to wait for them, nowadays, I remember when we used to make stuff in our country...
Customer in Cornwall Posted on 02/06/2023 , work completed 02/06/2023
Went above and beyond
Customer Service
Quality
Value
Kieran was such a lovely young chap, really knowledgeable about what he was doing. Found the problem, went above and beyond to get it sorted for me. He was an absolute pleasure.
Customer in Plymouth Posted on 08/07/2023 , work completed 07/07/2023
Samsung washing machine repair
Customer Service
Quality
Value
Ryan came to replace fan motor and pipe on our Samsung washing machine. Great service, carried out professionally and to a high standard. Took extra care to not damage our vinyl flooring when moving the machine in and out from under the counter. Would recommend
Customer in Devon Posted on 16/02/2024 , work completed 16/02/2024
The trader replied (on 21/02/2024)
Thanks for the great review, Repairguys