Endorsed by Which?

Appliance Care Ltd T/A RepairGuys

4.9

573 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines
  • TV services

    • TV repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
573 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Great job done and speedy!
Customer Service
Quality
Value
We had Hayden arrive on time and was well prepared. He did the job quickly and efficiently. Super polite and left the kitchen looking great (better than it looked before!). Thanks so much!
Customer in Devon Posted on 01/09/2023 , work completed 01/09/2023
Repairs to Beko Cooker
Customer Service
Quality
Value
Excellent communications by phone and text throughout from Customer Service to the Engineer, advising me on progress. The appointment was at a date /time convenient to me and the engineer arrived with the spare part (oven element) exactly as scheduled. He was very friendly, obviously competent and swiftly replaced the part, making sure that I was satisfied with the result. He has excellent interpersonal skills, very empathetic and gave me sound advice on a couple of topics.
Customer in Cornwall Posted on 20/09/2023 , work completed 19/09/2023
Went above and beyond
Customer Service
Quality
Value
Kieran was such a lovely young chap, really knowledgeable about what he was doing. Found the problem, went above and beyond to get it sorted for me. He was an absolute pleasure.
Customer in Plymouth Posted on 08/07/2023 , work completed 07/07/2023
Really nice repair man.
Customer Service
Quality
Value
Arrived on time,knew what to do after a quick chat, had spare part in van,he was polite,and good at what he does, very tidy,and cleaned up any mess which was minimal,would definitely recomend Matthew,explained exactly what he was doing...though this wasn't Matthew's first visit .
Customer in Somerset Posted on 19/10/2023 , work completed 19/10/2023
Matthew was Awesome
Customer Service
Quality
Value
Matthew came to fix my ice maker and was super fast and efficent also explained why it had broken and how to prevent it happening again
Customer in Somerset Posted on 06/06/2024 , work completed 06/06/2024
Highly recommend
Customer Service
Quality
Value
Very competent team. Craig and Ryan gave excellent service. They had to source the problem with my Samsung tv, then order the parts, then return and repair. All done in a few days. Both men were very polite and approachable. Thank you very much. Mike Harris.
Customer in Devon Posted on 25/06/2024 , work completed 25/06/2024
Samsung Oven Repair
Customer Service
Quality
Value
Matthew turned up on time was very clear about what he was able to do for us, he worked cleanly and without fuss. Repair was diagnosed and carried out expediently and we now have a working appliance. Thank you.
Customer in Devon Posted on 23/04/2024 , work completed 23/04/2024
Very pleasant experience
Customer Service
Quality
Value
The engineer called when he had an earlier slot and appeared on time. Matthew was very pleasant and fixed the issue with my oven very quickly. What else can I say.
Customer in Somerset Posted on 08/07/2024 , work completed 08/07/2024
Visiting to mend fridge freezer
Customer Service
Quality
Value
I was very satisfied and happy with Mathew. He arrived within the time he said, he would be arriving. He explained what the problem was, with my fridge freezer, and mended it for me. I am a disabled person, and I felt he was very understanding with my limited mobility.
Customer in Devon Posted on 16/07/2024 , work completed 24/07/2009
LEC fridge-freezer malfunction
Customer Service
Quality
Value
Our fridge collected water daily and the freezer regularly iced-up the bottom drawer such that it would not open. Matthew from the Repair Guys was great. He identified the issue and showed the evidence of insulation failure. The appliance is not worth repairing and needs to be replaced. Prompt service, good technical knowledge and honest advice was greatly appreciated.
Customer in Devon Posted on 01/05/2024 , work completed 01/05/2024