Endorsed by Which?

Appliance Care Ltd T/A RepairGuys

4.9

442 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines
  • TV services

    • TV repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
442 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Great work
Customer Service
Quality
Value
Matthew is fantastic, professional and friendly. He arrived as planned. Explained what he was doing and answered all my questions. I would definitely recommend this company.
Customer in Devon Posted on 18/11/2024 , work completed 15/11/2024
Great work by Mathew
Customer Service
Quality
Value
Tumble dryer not heating. Mathew explained what he was doing, removed the back and reset the thermostat. Easy (when you know what you doing!) Which Mathew did. Also gave me advise on using the tumble dryer as it is in the garage. Would recommend Mathew. Very efficient.
Customer in Devon Posted on 19/11/2024 , work completed 19/11/2024
Fixed TV
Customer Service
Quality
Value
Arrived right at the beginning of the time slot I was given. Promptly fixed the TV and did the necessary updates then gave me advice on what to do if I have any more problems in the future after my warranty runs out. Excellent service.
Will in Cornwall Posted on 10/04/2021 , work completed 08/04/2021
Great service
Customer Service
Quality
Value
Really good response times. Very helpful admin staff. Very efficient, punctual and polite field staff. Very impressed!
Colin in Devon Posted on 22/04/2021 , work completed 21/04/2021
Fixed my TV
Customer Service
Quality
Value
TV was getting very hot and being weird, he came and replaced something on the back which fixed the issues. Craig was a real gentleman, and very good and helpful.
Which? Trusted Traders Consumer Posted on 08/04/2021 , work completed 06/04/2021
Very professional and friendly
Customer Service
Quality
Value
Matthew was very professional and personable and diagnosed the problem with our dishwasher quickly. He had to return a second time with a new pump but the company kept us informed of his visit and we received a time window the day before and a 30 minute warning on the day. He worked efficiently and quickly and offered advice about our dishwasher while he was here. It's great to having a working dishwasher again!
Customer in Devon Posted on 12/08/2021 , work completed 09/08/2021
Smart tv repair
Customer Service
Quality
Value
After having been told by the company I purchased the TV from to contact Samsung, these guys were appointed to carry out the repair. They were excellent. Contacted me the same day, visited within 24 hours. Had to order parts. Didn’t have to wait to long. Now all repaired and working well. Good for keeping in contact, turned up when they said they would. Excellent COVID safe at this difficult time. A big Thank you from one satisfied customer
Customer Posted on 12/02/2021 , work completed 12/02/2021
Excellent customer service
Customer Service
Quality
Value
Very good service in arranging suitable time for service, getting TV off wall mount and completing repair.
Customer in Cornwall Posted on 21/05/2021 , work completed 19/05/2021
Very punctual and courteous
Customer Service
Quality
Value
Craig arrived exactly on time after I had received a text confirmation. Very polite and helpful, the repairs were carried out very swiftly and Covid secure. I would recommend the Repair Guys every time.
Steve in Cornwall Posted on 30/09/2021 , work completed 30/09/2021
The trader replied (on 07/12/2021)
Really nice to hear. Thanks fro the review.
Highly Recommended
Customer Service
Quality
Value
Technician repaired my television quickly and efficiently. Technician phoned in advance to let me know he was on his way and arrived exactly on time. Really smooth transaction and would highly recommend.
Which? Trusted Traders Consumer Posted on 22/11/2021 , work completed 22/11/2021
The trader replied (on 07/12/2021)
Thanks for the kind review. We try our best. Repairs don't always go according to plan, but we do try and it is good to hear when things go as they should.