Endorsed by Which?

Appliance Care Ltd T/A RepairGuys

4.9

496 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines
  • TV services

    • TV repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
496 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Dishwasher repair
Customer Service
Quality
Value
Excellent and professional repair to sort a tricky problem Matthew was very helpful well done the issue was a partially broken cable which was hard to find but Matthew found it by sheer persistence
Customer in Somerset Posted on 29/04/2025 , work completed 28/04/2025
Excellent, helpful and professional service from Matthew
Customer Service
Quality
Value
Excellent service from Matthew today. He informed us in advance of his arrival (albeit, we missed the text!). He was polite and professional towards us, and nice to our dog. He instantly identified the problem with our washing machine and answered any questions we had.
Customer in Devon Posted on 12/08/2025 , work completed 12/08/2025
Happy
Customer Service
Quality
Value
A lovely man from repair guys, initially couldn't get the fault to activate, but persevered and now knows what he needs to order.
Customer in Devon Posted on 20/08/2025 , work completed 19/08/2025
Fantastic
Customer Service
Quality
Value
Craig from the repair guy was absolutely amazing he was so friendly and explained everything to me he was always on time and his work is second to none
Customer in Plymouth Posted on 29/08/2025 , work completed 29/08/2025
John - RepairGuys
Customer Service
Quality
Value
John visited our home today to repair our Samsung washing machine which was very noisy in use. John did an excellent job and the issue is resolved.
Customer in Devon Posted on 30/03/2023 , work completed 30/03/2023
great work
Customer Service
Quality
Value
Pete called and told us what time he would arrive, he did just that, replaced my tumble dryer door which had fallen and smashed. Pete did all the checks etc, was very pleasant and polite and took our old door away and gave great service.
Customer in Cornwall Posted on 22/04/2023 , work completed 20/04/2023
Fantastic customer service
Customer Service
Quality
Value
Matt was excellent, very thorough and found the cause of the issue almost immediately. He made the whole process very easy as we need a replacement appliance he dealt with all communication so we don’t need to explain the whole thing over again! Would highly recommend.
Customer in Cornwall Posted on 22/04/2023 , work completed 17/04/2023
Amazing work
Customer Service
Quality
Value
My washing machine wasn’t finishing its cycle but Matthew came in found the problem and sorted it. Very professional and was even good with my very nosey dogs. Washing machine is now up and running in no time. Thanks again.
Customer in Somerset Posted on 24/04/2023 , work completed 24/04/2023
Excellent work and fantastic service
Customer Service
Quality
Value
Matthew came out to assess our washing machine as it had been making a noise and not draining. Communication was excellent and he arrived in the time window as promised. He was very knowledgeable and the repair was completed quickly. I would definitely recommend the repair guys
Customer in Somerset Posted on 25/04/2023 , work completed 24/04/2023
Great friendly helpful Service
Customer Service
Quality
Value
I think guys name was Chris. So helpful and even helped mount TV on the wall as needed two people and then set up everything on TV! Nothing a bother and really knew what he was doing….all set up again and ready to view. Stunning service. This is my first time using this company that does work for Sony.
Customer in Cornwall Posted on 25/04/2023 , work completed 25/04/2023