Appliance Care Ltd T/A RepairGuys

I called The Repair Guys just after 1.30pm and by 4.15pm my washing machine was repaired. It was fortunate that the repair man was in the area and able to add another call out to his list. Matthew was able to diagnose the problem quickly and carry out the repair efficiently.

First rate service with a speedy repair of my faulty Samsung fridge/ freezer carried out by Matthew. I can highly recommend them.

We found the repair guys to be prompt and efficient. Their customer service was excellent, and we had a prompt visit from Matthew who was professional knowledgeable and competent in his work. Matthew returned with the parts required to fix our washing machine quickly and the job was completed efficiently. We would definitely recommend the repair guys and in particular Matthew. Thank you Karina & Steve

Samsung warranty repair. Washing machine failed just before Christmas. Not ideal. Samsung raised the issue for this company to fix and we were contacted the morning they reopened after Christmas and had an appointment two days later. Text messages with timings made the appointment really easy to fit in. The engineer Matthew was outstanding, really knowledgable and had the fault diagnosed and repaired all within 30 minutes! I’d thoroughly recommend this company and Matthew in particular! MANY THANKS

I am really impressed with the service I have had from Repairguys this morning. Matthew was friendly, efficient and informed me about when he was due to arrive and warned me that he was stuck in traffic. He was knowledgeable and took time to show me what the problem was with my AEG oven light, how it was fixed and even left me spares. He also didn’t mind my mad dog! Angie and Cheryl in the office were also friendly and helpful on the phone. Will definitely use them again.

I was extremely pleased with the engineer who visited today, Matthew. He arrived on time, as promised, and sent me a text beforehand to let me know when he would arrive. He clearly knows what he’s doing and identified the fault promptly. I have complete confidence in his repair, and I really appreciate his expertise and time. I would highly recommend Mathew and The Repairguys team.

Called Samsung to report problem and they arranged for Repairguys to undertake repair under terms of warranty. Repairguys texted same day to arrange a visit for 2 days later. The repair engineer, ‘Hayden’, also texted 20 minutes before arrival to confirm things. He arrived on time, was courteous and professional when undertaking the investigation. He quickly diagnosed the fault and as he had a spare for the faulty component in his van, equally quickly and efficiently repaired the machine. He additionally wiped up water spillage from the replacement activity and replaced the machine in situ in the kitchen. Overall, Repairguys and Hayden in particular were prompt, professional and courteous throughout the experience and ensured we were back up and running in an acceptable timescale.

Responded promptly, advised us in advance of arrival on the day booked, professional, neat, courteous and efficient. Delighted with the Panasonic screen replacement done by Scott Chidsey supported by the helpful office team

Matthew informed me of his arrival time well in advance. He got right onto the problem and sorted my dishwasher straight away. Very tidy and helpful with cleaning the area I couldn't reach. Would recommend Matthew for all your repairs and for mine in the future, if I should have any more

Matthew carried out all the checks quickly & told me straight what was wrong. Great customer service.