Endorsed by Which?

Appliance Care Ltd T/A RepairGuys

4.9

486 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

What does an Approved Service endorsement mean?

Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.

About

We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.

We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.

We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.

Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.

We look forward to being of service.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Hobs
    • Ovens
    • Tumble dryers
    • Washing machines
  • TV services

    • TV repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
486 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Matt's a great Engineer 👍
Customer Service
Quality
Value
Matt has been to is a couple of times and always have 100% confidence in him that the job will be done and done well. He's friendly, professional, and a tidy worker who has respect for our property. The company always keep us informed, and are quick to get things put right. I would recommend them to an one. Thanks Guys!
Customer in Devon Posted on 16/08/2024 , work completed 16/08/2024
Professional Service
Customer Service
Quality
Value
Repairguys contacted me when a fridge / freezer under warranty from Samsung broke down. Repairguys were prompt, reactive, professional and totally courteous. I spoke on three occasions to the company (Cheryl, Giles and Rowland) in order to update them on our availability, the job was completed when they said it would be. In summary a totally reliable company. Thank you and well done.
Customer in Somerset Posted on 20/09/2024 , work completed 12/09/2024
Highly recommend
Customer Service
Quality
Value
Very competent team. Craig and Ryan gave excellent service. They had to source the problem with my Samsung tv, then order the parts, then return and repair. All done in a few days. Both men were very polite and approachable. Thank you very much. Mike Harris.
Customer in Devon Posted on 25/06/2024 , work completed 25/06/2024
Very pleasant experience
Customer Service
Quality
Value
The engineer called when he had an earlier slot and appeared on time. Matthew was very pleasant and fixed the issue with my oven very quickly. What else can I say.
Customer in Somerset Posted on 08/07/2024 , work completed 08/07/2024
Visiting to mend fridge freezer
Customer Service
Quality
Value
I was very satisfied and happy with Mathew. He arrived within the time he said, he would be arriving. He explained what the problem was, with my fridge freezer, and mended it for me. I am a disabled person, and I felt he was very understanding with my limited mobility.
Customer in Devon Posted on 16/07/2024 , work completed 24/07/2009
Prompt, friendly and reliable service.
Customer Service
Quality
Value
Matthew came to the rescue with repairing our washing machine. Fixed on first visit, communicated with all the way through. Arrived when he said he would and had the machine back up and running in no time. Matthew is a professional engineer who even had environmental impacts in mind with recycling any waste responsibly. Companies need more Matthew’s in the world. Great job, highly recommend The Repair Guys.
Customer in Somerset Posted on 07/10/2024 , work completed 23/09/2024
Oven repair
Customer Service
Quality
Value
Hayden was polite, efficient and tidy whilst at my house. The repair to the oven was carried out rapidly and with minimum disruption. Even initial “help” phone call to explain my situation and to book a repair person was polite and informative. I would definitely use Repair Guys again when an appliance breaks, thank you.
Customer in Devon Posted on 08/10/2024 , work completed 01/10/2024
Good work Kieran !
Customer Service
Quality
Value
Kieran,your engineer, carried out the work to replace the faulty control panel on our troublesome LG dishwasher quickly and efficiently.He turned up to our house on time and is very knowledgeable about household appliances. Many thanks .
Customer in Cornwall Posted on 21/06/2025 , work completed 20/06/2025
Samsung Dryer
Customer Service
Quality
Value
A very prompt, professional and cost efficient part replacement for our Samsung Dryer. Out engineer Matt from Bideford was very helpful and informative.
Customer in Devon Posted on 25/06/2025 , work completed 25/06/2025
Simple efficiency
Customer Service
Quality
Value
Craig came, he identified the problem immediately. He sorted my TV within 2 minutes. Expert, polite and cheery.
Customer in Cornwall Posted on 26/06/2025 , work completed 26/06/2025