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Endorsed by Which?
Appliance Care Ltd T/A RepairGuys
Opening Hours
Today - 08:30–17:30
- Monday 08:30–17:30
- Tuesday 08:30–17:30
- Wednesday 08:30–17:30
- Thursday 08:30–17:30
- Friday 08:30–17:30
- Saturday - Closed
- Sunday - Closed
What does an Approved Service endorsement mean?
Which? Trusted Traders assesses the services provided by companies who have applied to our scheme. Only certain aspects of the company are endorsed. The "Approved Service" ribbon logo shows you exactly which services they have been endorsed for, Samsung have been endorsed for their installer network services. For more information please contact us here at W?TT or ask Samsung direct.
About
We are the leading repair centre in the South West of England, offering service to most kitchen appliances and home entertainment equipment such as TVs, DVDs and audio devices.
We are proud to represent many of the leading retailers, manufacturers and insurance companies and as such can offer repairs to your equipment, whether it is under a manufacturer's warranty, covered by an extended guarantee or on a chargeable basis.
We cover almost 200 postal code areas in Devon, Cornwall, Somerset and Dorset and are the representatives for Panasonic in the Bristol / Bath region.
Call now to speak to a member of our friendly team or leave a message out of hours and we will return the call as soon as possible.
We look forward to being of service.
What we do
Appliance repairs and servicing
- Dishwashers
- Fridges and freezers
- Hobs
- Ovens
- Tumble dryers
- Washing machines
TV services
- TV repair
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
540 reviews
Recommended
Recommended
by 99% of customers
Sort by
Great work very polite
Customer Service
Quality
Value
Needed a new element for my cooker Matthew ordered it and as soon as it arrived he back and fitted it, very professional gentleman great work and tidied up after himself I will definitely use again
Customer in Devon
, work completed
Recommended
Great work
Customer Service
Quality
Value
Matthew was great. He was very friendly and polite. Fixed our machine above and beyond just the broken piece. Thank you.
Customer in Somerset
, work completed
Recommended
Brilliant engineer who knows his stuff!
Customer Service
Quality
Value
Matthew turned up on time and quickly diagnosed the issue with the Samsung fridge. Would definitely recommend.
Customer in Devon
, work completed
Recommended
Fast, friendly and efficient
Customer Service
Quality
Value
Matthew came to take a look at my washing machine today that was making an odd sound on spinning. He quickly identified the problem and fixed it on the spot. Very friendly, knowledgable and helpful. Thank you.
Customer in Somerset
, work completed
Recommended
Efficient and pleasant
Customer Service
Quality
Value
Matthew is prompt arriving at the started time. Matthew is experienced, efficient, friendly and polite. He carries out the repair quickly and with minimum disruption. I would be pleased to see him again should my appliance need a further repair
Customer in Devon
, work completed
Recommended
Awesome service, first class and know their stuff
Customer Service
Quality
Value
Matthew came out and fixed our dishwasher within 24 hours notice. Originally booked for a week later then called and said they’d be able to come the following day which was brilliant. Matthew was on time, knows his stuff, friendly and fixed the fault - excellent service all round. Thank you.
Customer in Devon
, work completed
Recommended
Quick & easy
Customer Service
Quality
Value
Matthew carried out all the checks quickly & told me straight what was wrong. Great customer service.
Customer in Devon
, work completed
Recommended
Great work and quick to rectify
Customer Service
Quality
Value
Matthew informed me of his arrival time well in advance. He got right onto the problem and sorted my dishwasher straight away. Very tidy and helpful with cleaning the area I couldn't reach. Would recommend Matthew for all your repairs and for mine in the future, if I should have any more
Customer in Devon
, work completed
Recommended
Good work
Customer Service
Quality
Value
Arrived on the expected time. Was polite. Kept the work tidy. Came to final conclusion in a timely manner.
Customer in Somerset
, work completed
Recommended
Awesome!!!
Customer Service
Quality
Value
Thank you to Matthew and his speedy diagnostics. Getting my Samsung Dryer better than when I first brought it. Easy going, efficient and easy to talk to. Would definitely recommend!!!
Customer in Devon
, work completed
Recommended
Faulty dosage in wash machine
Customer Service
Quality
Value
Matthew informed me of his arrival 30 minutes in advance and arrived on time. He immediately identified the issue with my washing machine and resolved it independently without needing any support. I am very happy with the service he provided.
Customer in Somerset
, work completed
Recommended
Great service
Customer Service
Quality
Value
Mathew from repair guys was great. He fixed my washing machine, he was polite, friendly, professional full of experience and knowledge. Thankyou
Customer in Devon
, work completed
Recommended
Efficient service
Customer Service
Quality
Value
Matthew text to let me know when he would be arriving and arrived on time. He diagnosed the problem quickly, a program upgrade was needed and he promptly sorted it. Fast, efficient and courteous.
Customer in Somerset
, work completed
Recommended
Washing machine repair
Customer Service
Quality
Value
Matthew attended to our broken-down washing machine. He arrived punctually and quickly analysed the fault and set about repairing it. When repaired Matthew cleared up everything and left the workspace spotlessly clean. A great job thoroughly recommend the technician and company
Customer in Devon
, work completed
Recommended
Great work by Mathew
Customer Service
Quality
Value
Tumble dryer not heating. Mathew explained what he was doing, removed the back and reset the thermostat. Easy (when you know what you doing!) Which Mathew did. Also gave me advise on using the tumble dryer as it is in the garage. Would recommend Mathew. Very efficient.
Customer in Devon
, work completed
Recommended
Great work
Customer Service
Quality
Value
Matthew is fantastic, professional and friendly. He arrived as planned. Explained what he was doing and answered all my questions. I would definitely recommend this company.
Customer in Devon
, work completed
Recommended
Fridge freezer
Mathew was very helpful and professional at sorting the problem out I highly recommend his services.
Customer in Somerset
(Reviewer did not use service)
Recommended
Great
Customer Service
Quality
Value
Didn't take long after I put in for someone to come look at my cooker. MatthewDid the work needed straight away. Polite and respectful. Happy to help. Would definitely recommend this company.
Customer in Devon
, work completed
Recommended
Cooker repair
Customer Service
Quality
Value
Mathew was quick at getting my oven working again, thank you. I’d been without it for a week and as I use it almost every day it’s vital for me. Luckily no part orders needed to lengthen the time it would take before it was going again.
Customer in Devon
, work completed
Recommended
Great service from Matthew
Customer Service
Quality
Value
Matthew came and replaced the drum on our Samsung washing machine. He was very friendly, very quick, tidying up nicely after himself and even gave us some tips on how to reduce bearing wear. An all-round great experience that we couldn't be more pleased with.
Customer in Somerset
, work completed
Recommended
Great work
Customer Service
Quality
Value
Great work by Matthew came to look at my Samsung tumble dryer soon as I told him the horrid sound it was making he knew what was wrong with it without even looking he knows his stuff dryer is now working Great thanks Matthew
Customer in Devon
, work completed
Recommended
Hayden is a star
Customer Service
Quality
Value
Hayden came to mend our tumble dryer. He managed to isolate the problem, advised that the repair would need to be ordered and that he would return within 7 days. The timescale that he advised was spot on. Not only did he replace the necessary parts, but also hoovered out the inside of the appliance, to the extent that it is now drying better than it has ever done. Would definitely recommend the repair guys. They are reliable and manage to fix our appliance. Their work ethic goes beyond the norm.
Customer in Devon
, work completed
Recommended
A professional job
Customer Service
Quality
Value
Had to have a refrigerator door replaced, received confirmation of repair date in good time. Received an ETA from Matthew on the day of the repair which was accurate to within 10 minutes. The job completed was quick and professional, Matthew provided excellent service in a professional manner, was polite and efficient. If Matthew attends your job you won’t be dissatisfied. Thank you.
Customer in Somerset
, work completed
Recommended
Great service from Matthew
Customer Service
Quality
Value
Excellent service from Matthew. Prompt, efficient, polite, friendly and above all, excellent at getting to the route of the problem. Fantastic! Thanks Matthew!
Customer in Devon
, work completed
Recommended
Once again, great service
Customer Service
Quality
Value
Following a previous issue, Matt came out to diagnose a problem with our Samsung American Fridge Freezer. He identified some problems and immediately responded by ordering new parts. Today he came back and fixed the issue. This is the third time Matt has been to us and each time has been totally professional; exceptionally helpful polite and really customer-focused and determined to resolve the issue. He’s a credit to you
Customer in Somerset
, work completed
Recommended