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Appliance Repair Company

4.9

264 Reviews

About

We provide repair services for washing machines, washer dryers, tumble dryers, cookers, ovens and refrigerators. In addition we carry out additional bathroom and kitchen services such as plumbing , units , extractor fans, toilets, sinks and taps, tiling and refurbishment.

Our company is based on the belief that our customers' needs and satisfaction are of the utmost importance. Our entire team is committed to meeting those needs. As a result, a high percentage of our business is from repeat customers and referrals.

We have been repairing appliances in customers homes for over 15 years.

With over 45 years combined experience we can assure you that we will do our best to serve you so well that you WILL recommend us.

Please take a moment to visit our website: www.ajappliancesltd.co.uk for further information.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Ovens
    • Tumble dryers
    • Washing machines

Customer reviews

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4.9
264 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Honest, reliable work with expert advice
Customer Service
Quality
Value
I have a Bosch Series 2 washing machine that's only just out of it's 2-year guarantee period that suddenly stopped spinning clothes properly. Given how relatively new it is I expected this to be a minor fault like a blocked pipe. I requested a call out and was kept informed as to when an appointment could be arranged. The engineer took the time to talk me through what was being done as he worked at every stage. It transpired that the machine was suffering from a failure that he felt would be too expensive for him to repair. Many other tradespeople would have tried to talk me into a costly repair job, but I was given a refreshingly honest answer and spared all this. I have to say this honest approach is really rather refreshing in a tradesperson. I was then advised to file a claim against the retailer under the Consumer Rights Act 2015, and I'm delighted to say that the company in question has agreed to provide me with a partial refund based on the assessment of this trader! All this without having to spend potentially hundreds of pounds on expensive diagnostic tests etc. One more point. When paying via bank transfer I overpaid by £10. I hadn't noticed this myself, but was promptly alerted to it the same day. Now that's honesty. This is easily the best trade experience I have had in many years. If you have a problem with your washing machine or other appliance, do yourself a favour and give them a call. I wouldn't go anywhere else, and nor should you.
Martin in Greater London Posted on 13/01/2023 , work completed 07/01/2023
Quick and efficient
Customer Service
Quality
Value
Arrived on time next day for simple repair, quickly replaced broken part, no fuss, friendly guy, reasonable charges. Will use again.
Customer in Greater London Posted on 17/11/2022 , work completed 17/11/2022
Dishwasher fault - not emptying
Customer Service
Quality
Value
Amit repaired dishwasher fault quickly and within three hours of calling. Efficient, pleasant helpful.
Customer in Greater London Posted on 26/09/2022 , work completed 26/09/2022
Efficient and friendly
Customer Service
Quality
Value
Good response when I called - he phoned back within a few minutes of my leaving a message that our washing machine pump had failed. I had tried to unblock it myself but the pump cover was stuck. He said he hoped to come the same day. He didn't quite manage this, but he did come within 24 hours and fixed the problem on the first visit. He kept us informed of his expected arrival time. The call out charge was £95 which I consider reasonable, particularly now roads are so congested in west London. His clear advice was "this is a well made machine - no need to buy a new one, get this one fixed".
Customer in Greater London Posted on 01/09/2022 , work completed 01/09/2022
Great service
Customer Service
Quality
Value
Amit was quick and efficient at establishing and sorting the problem. Didn't charge me for plumbing on top of his call-out fee, even though the problem was not the dishwasher itself but pipes. Highly recommended and now in my phone book.
Natalia in Greater London Posted on 03/06/2022 , work completed 01/06/2022
Great work and fast
Customer Service
Quality
Value
Picked up call, messaged for address, came within 2hrs, changed door gasket (rubber) of the washing machine with ease then tidied up.
Customer in Greater London Posted on 27/04/2022 , work completed 27/04/2022
Very impressed.
Customer Service
Quality
Value
Josh responded very quickly and diagnosed the issue with our dishwasher straight away. He ordered the part immediately and fixed it the following day and really quickly. I was really impressed at his efficiency - will definitely use again and recommend.
Customer in Greater London Posted on 22/04/2022 , work completed 21/04/2022
Repeat business.
Customer Service
Quality
Value
Washing machine needed a new door seal. I've used Appliance Repair before and had no hesitation in calling him in for this job. Prompt attention and a good job. Excellent.
Malcolm in Hertfordshire Posted on 02/02/2022 , work completed 01/02/2022
Dishwasher fault
Customer Service
Quality
Value
Firstly kept me informed via text of his departure from previous job, was very polite and explained clearly what he was doing. Diagnosed fault quickly and having fixed it waited for machine to complete part of the cycle to show it was now working properly. Would recommend.
Allen in Hertfordshire Posted on 06/01/2022 , work completed 06/01/2022
Exceptional!
Customer Service
Quality
Value
I'll say it simply ... Amit is the best trades man I have ever had in my home ... professional, pleasant, no nonsense, came the same day to fix my washing machine and stuck to the price he quoted ... can't find that in London when you want one! Worth every penny.
Customer in Greater London Posted on 02/11/2021 , work completed 02/11/2021