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Endorsed by Which? Trusted Traders

Appliance Repair Company

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4.9

246 Reviews

About

We provide repair services for washing machines, washer dryers, tumble dryers, cookers, ovens and refrigerators. In addition we carry out additional bathroom and kitchen services such as plumbing , units , extractor fans, toilets, sinks and taps, tiling and refurbishment.

Our company is based on the belief that our customers' needs and satisfaction are of the utmost importance. Our entire team is committed to meeting those needs. As a result, a high percentage of our business is from repeat customers and referrals.

We have been repairing appliances in customers homes for over 15 years.

With over 45 years combined experience we can assure you that we will do our best to serve you so well that you WILL recommend us.

Please take a moment to visit our website: www.ajappliancesltd.co.uk for further information.

What we do

  • Appliance repairs and servicing

    • Dishwashers
    • Fridges and freezers
    • Ovens
    • Tumble dryers
    • Washing machines

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
246 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Dishwasher fault
Customer Service
Quality
Value
Firstly kept me informed via text of his departure from previous job, was very polite and explained clearly what he was doing. Diagnosed fault quickly and having fixed it waited for machine to complete part of the cycle to show it was now working properly. Would recommend.
Allen in Hertfordshire Posted on 06/01/2022 , work completed 06/01/2022
Exceptional!
Customer Service
Quality
Value
I'll say it simply ... Amit is the best trades man I have ever had in my home ... professional, pleasant, no nonsense, came the same day to fix my washing machine and stuck to the price he quoted ... can't find that in London when you want one! Worth every penny.
Customer in Greater London Posted on 02/11/2021 , work completed 02/11/2021
Nice man, great job
Customer Service
Quality
Value
My washing machine was not spinning properly and left clothes wet. I rang Amit and he was able to come less than 2 hours later. Communication was fine. He sorted the problem, cleaned lots of horrible gunk out of the machine, and was very pleasant and helpful. I would definitely use him again.
Hilary in Greater London Posted on 23/07/2021 , work completed 23/07/2021
Fast and efficient
Customer Service
Quality
Value
Josh from AJ Appliances arrived quickly, diagnosed my dishwasher fault and fixed it within 30 min. Friendly and efficient, explained the fault and determined to do a perfect job. Highly recommended.
David in Greater London Posted on 16/03/2021 , work completed 16/03/2021
Knows what he is doing
Customer Service
Quality
Value
This is the second time l have used Amit, this time to repair a kitchen extractor fan and again have been impressed with how quickly he figures and sorts out the problem. I highly recommend him as he offered a prompt appointment, arrived on time, listened to what the problem was and quickly figured out what had gone wrong and fixed it. The perfect trader.
Maria in Greater London Posted on 08/03/2021 , work completed 26/02/2021
Came on time, repaired quickly and for the quoted price
Customer Service
Quality
Value
The fan element failed in our 14-year-old Smeg oven. I contacted AJ and a couple of other firms. One of the other firms tried to sell me a new oven saying that they don't advise keeping or repairing an oven past 9 years. Josh had the part in his van, came at the agreed time and fitted it efficiently. We roasted some chicken and baked some fish tonight in the oven so I'm a happy customer. His rates which were highish but were pretty much the same as those quoted by other companies so basically the going rate. He came on the same day, was pleasant and communicated well. I'd definitely use him again and recommend him. He also said if there were any problems relating to the repair I should call him back.
Customer in Greater London Posted on 15/02/2021 , work completed 15/02/2021
Washing machine repair
Customer Service
Quality
Value
Our 15-year old Bosch washing machine stopped spinning. I called AJ and knew instantly what the problem would be (and he was proved right!). He offered two appointments and came promptly at the agreed time. He was engaging and open at all time and was not fazed by problems of access to the machine. He already had the replacement parts and fitted them quickly and efficiently. He showed me the worn parts and explained the problem. He charged me exactly what he had estimated over the phone. I recommend AJ highly and without hesitation.
Customer in Greater London Posted on 10/02/2021 , work completed 10/02/2021
Washing machine repair
Customer Service
Quality
Value
I highly recommend Amit who immediately figured out the problem with my washing machine which wasn’t drawing water. He arrived promptly, was efficient and very knowledgable. Exactly what you expect and want from a tradesman.
Maria in Greater London Posted on 24/09/2020 , work completed 23/09/2020
Blocked washing machine fixed promptly
Customer Service
Quality
Value
Bosch washing machine had the famous "E18" error. I cleared the front filter but was still showing error. Called Amit and he came next day and diagnosed that there was a blockage in the pipework behind the machine. He removed the gunk and also tried to improve how the less than optimal pipework sat to keep water flowing more easily. Gave me a price on the phone, but charged a bit more because the pipework was not directly behind the machine. Clearly knows his stuff and would recommend.
Customer in Greater London Posted on 24/08/2020 , work completed 22/08/2020
Speedy response, problem fixed.
Customer Service
Quality
Value
We were having an issue with the temperature in our freezer. We made a swift appointment with Josh. He quickly worked out the problem and fixed it right away, no hassle. Highly recommended.
Customer in Greater London Posted on 18/08/2020 , work completed 13/08/2020
Came quickly at a difficult time
Customer Service
Quality
Value
Our fridge stopped working during Lockdown! There was a problem with the door, as soon as possible Josh came to sort it. It proved more difficult than he thought, due to the fridge design, but he found a solution. Thank you, would definitely contact him again for future problems.
Clare in West London Posted on 25/07/2020 , work completed 11/05/2020
Excellent service
Customer Service
Quality
Value
Amit kindly came out to inspect some issues I was having with the washing machine. He was punctual, professional, knowledgeable and very helpful. Within an hour, the work was all completed and he left the washing machine and kitchen in good order. Many thanks Amit for your good help and will be in touch if I have any further problems.
Customer in Greater London Posted on 08/01/2020 , work completed 08/01/2020
Washing machine repair
Customer Service
Quality
Value
This trader gave first class service. I have not used him before. He answered my original enquiry promptly and advised me of his charges for a call out not knowing what the problem was. These I accepted over the phone and he gave me an approximate time for his visit the next day. Just prior to his due time he rang to say he was on his way. After a quick inspection and conducting a number of tests he was able to diagnose the fault - the motor brushes had worn away and needed replacing. Fortunately he had suitable replacements in his van and repaired the machine during the visit. All done within an hour. I was so impressed I added a bonus to his invoice.
Customer in Hertfordshire Posted on 10/12/2019 , work completed 06/12/2019
Oven repaired promptly
Customer Service
Quality
Value
Came promptly to repair oven (it was tripping the fusebox) & dishwasher (washes but not heating or drying). Both 8yrs old. Replaced element in oven but said dishwasher repair would be expensive. I rarely use it now so left it. £160 labour & element. Oven working fine now. Helpful, friendly.
Customer in Greater London Posted on 06/11/2019 , work completed 30/10/2019
40 Year Old Tumble Dryer.
Customer Service
Quality
Value
Tumbler dryer was making noises but no working. Checked on youtube on how to fix it, then rang Appliance Repair. He came the same day, and after a quick diagnosis fitted a new capacitor, and now its running sweetly. Happy OAP.
Customer in Greater London Posted on 04/11/2019 , work completed 04/11/2019
Excellent
Customer Service
Quality
Value
Reattached door on dishwasher, straightened it and fixed hinge springs. It had been in a bad way after we made a mess of trying to change a soap dish ourselves. Turned up on Sunday at short notice, friendly, did an excellent job. We'd use him again.
Customer in Greater London Posted on 30/10/2019 , work completed 27/10/2019
Quick, efficient solution
Customer Service
Quality
Value
I had a washer-drier that was dead, kaput. Frustratingly, the machine was just outside its guarantee period! Josh came out quickly, diagnosed the problem and solved it very quickly too. Very happy, I would definitely use Josh again and would be happy to recommend him to anyone.
Alex Posted on 05/10/2019 , work completed 26/09/2019
Oven repair
Customer Service
Quality
Value
I contacted Appliance Repair company to repair a Siemens oven. He responded promptly. After removing the oven he said there was something wrong with the electronics and it would not be economic to repair. Cost of call out £75. We used Which? to find a suitable replacement oven with a pyrolytic lining, cost £714. Before buying the replacement oven I decided to get a second opinion. The second repair engineer responded promptly and said the element required replacing. The total cost £50 call out charge plus the element. The oven is now working. Based on my experience Appliance repair is not competent to repair an oven.
Customer in Hertfordshire Posted on 16/09/2019 , work completed 13/08/2019
Very happy and would definitely recommend !
Customer Service
Quality
Value
My 10 year old dishwasher was not working and I was about to buy a new one when I decided to contact A J Appliances. And a good job I did - Josh was excellent with a quick diagnosis and fixed it there and then, saving me about £300. Josh is very knowledgeable, professional and trustworthy. I am very happy with the service, the machine is working as good as new, and I have no hesitation in recommending A J Appliances. I will definitely be using them again.
Customer in Greater London Posted on 08/05/2019 , work completed 03/05/2019
Straightforward, skilful and efficient service
Customer Service
Quality
Value
I am happy to recommend Josh as a washing machine engineer for the following four reasons. 1. By the end of the (first and only) visit, my washing machine was working again. Although no spare parts were needed, I saw that Josh carried a wide range of parts in his van, which would have reduced the prospect of a second visit being required. 2. Speedy and efficient service. Josh was willing to attend on the same day as my first call to him. Although this was not convenient for me, he was also able to attend the following day. 3. Helpful advice on how to prevent the problem from recurring. Josh pointed out an issue with the plumbing for my appliances and explained how it was likely to cause issues in the future. He showed me how it might be fixed and was straightforward in suggesting that I could do the work myself if I wanted, rather than pay for a plumber. 4. Fixed price. Although the price was not cheap (£120, partly reflecting the time taken to travel across London to my location), it was a fixed price (plus any parts that were required), whether or not a follow up visit was necessary. I prefer to know where I stand rather than risk being hit with unexpected charges or to fear that I am being ripped off by time wasting or unnecessary follow up visits. I expect that Josh will be my first choice, next time I need an appliance repair.
Customer in Greater London Posted on 31/03/2019 , work completed 29/03/2019
Excellent work a pleasure to use
Customer Service
Quality
Value
Needed washing machine fixed. Josh came round same day at agreed price. Sorted out repairs and finished all in the space of an hour. Excellent work and sorted out with no problems. Josh is a pleasure to use and really nice guy. Will be using A J Appliances again.
Customer in Greater London Posted on 08/03/2019 , work completed 08/03/2019
Rapid response, knowledgeable service
Customer Service
Quality
Value
I found Josh through this site. I rang him around 4.00 p.m; by 6.00 he was round here. After a bit of trial and error, he was able to fix a problem with the light fitting on my Neff electric oven, and knew the background to what went wrong, so I can prevent future problems. I would definitely use him again -- he's a great example of the usefulness of this site.
Customer in Greater London Posted on 19/02/2019 , work completed 19/02/2019
Outstanding
Customer Service
Quality
Value
Exceptional service. Josh has an encyclopaedic knowledge of appliances and fixed my blocked washing machine in very short order, explaining what he was doing and why at every step. Plus a very likeable man with fascinating conversation.
Customer in Greater London Posted on 14/02/2019 , work completed 14/02/2019
Washing machine repair
Customer Service
Quality
Value
Contacted Josh on Monday,arranged to come Tuesday .He phoned to say he was on his way and arrived on time.We had accepted a fixed price for the job and thought it very reasonable compared to Miele quote.He quickly found the problem and repaired it.I also had problem with my electric oven and he told it would likely to be a faulty element which turned out to be correct.terribly embarrassing as i was a retired electrician and had not known this element hidden behind the circulating fan,my wife has been saying call yourself an electrician!,so I can absolutely recommend Josh for his technical knowledge and his attitude to his customers
Customer in Greater London Posted on 09/02/2019 , work completed 05/02/2019
Same day service
Customer Service
Quality
Value
Amazing service, job done within a couple of hours of calling. Washing machine repaired to full satisfaction. The entertaining conversation is free! We would definitely recommend AJ Appliances for all your appliance needs. Thank you Josh - you saved the day just in time for baby coming!
Customer in Greater London Posted on 07/02/2019 , work completed 19/02/2007
Rapid effective repair of washing machine
Customer Service
Quality
Value
I telephoned Amit at 8am and before 1pm he'd finished the job and I was able to use my washing machine again. He advised me how to stop the problem recurring (by emptying the filter regularly) and did not suggest any unnecessary new parts. He made sure to reposition the machine exactly where I wanted it and didn't leave any mess. I will ask him to help again with any more problems.
Customer in Hertfordshire Posted on 25/01/2019 , work completed 25/01/2019
Helpful, prompt, friendly service
Customer Service
Quality
Value
When our washing machine door would not open over the Christmas holiday period we were worried that it would take time to repair. Amit responded quickly and carefully assessed over the phone what the fault was. He asked me to check various things to see if I could sort out the problem and avoid having to call him out. When it became clear that there was a problem which he would have to visit to resolve, he checked he had all the necessary spares before attending. As soon as he could he attended, explained and demonstrated the fault, and repaired the machine. He then cleaned up afterwards. Very professional.
Customer in Hertfordshire Posted on 04/01/2019 , work completed 04/01/2019
Repair to washer dryer
Customer Service
Quality
Value
Initial contact with Josh was by 'phone on a Saturday afternoon. We continued dialogue by text message and by 7 pm we had determined that a home visit for the day after (Sunday) would be worthwhile and viable, with a fixed and reasonable quotation. Josh attended on the Sunday (after letting me know by text that he was on the way) and quickly identified the most likely solution, which turned out to he correct. Josh was professional, friendly and exceeded expectations by further advising on the safe continued use of the appliance. I had been let down by the organisation contracted to fix the appliance under guarantee, so was very pleased that Josh was able to address the issue without delay and at a very reasonable cost.
Customer in Greater London Posted on 16/12/2018 , work completed 16/12/2018
Issue resolved within minutes
Customer Service
Quality
Value
Had issues with water drainage from washer/dryer. Josh was able to come the very next day. He identified and resolved the issue within minutes. Would recommend AJ Appliances.
Customer in Greater London Posted on 18/11/2018 , work completed 08/11/2018
Excellent, fast & professional service
Customer Service
Quality
Value
The drainage hose on our washing machine broke apart and so we contact the company. Josh was able to visit later the same day and fixed the problem there and then. I found his service to be highly professional, friendly and efficient. Therefore am happy to recommend AJ Appliances.
Mr Pattison Posted on 03/10/2018 , work completed 03/10/2018
Excellent and on time
Customer Service
Quality
Value
After calling several repair companies who quoted repair date 7-10 days later, I found Josh. He Came the next day exactly when he said he would and quickly and efficiently fixed my washer. Best repair experience ever.
Mary P Posted on 27/09/2018 , work completed 27/09/2018
Going the extra mile!
Customer Service
Quality
Value
Although we are not in Josh's service area, he came to us within a couple of days. He identified the fault immediately, had the required parts with him and not only repaired the motor but also refurbed it. Excellent work for a reasonable fee.
Mitchell Posted on 23/08/2018 , work completed 23/08/2018
Fast, efficient repair
Customer Service
Quality
Value
Our 15-year-old washer-dryer died mid-cycle, blowing fuses. I called Amit, and he was able to come & check it 2 days later. It was a blown heating element, and he had a replacement in his van. He also found that the pressure chamber was clogged, which was probably the root cause. So, after about an hour, we had a working machine, ready for a few more years' service. He's knowledgeable, quick and does what he says he'll do - what more can you ask?
Barkman Posted on 20/08/2018 , work completed 20/08/2018
Highly recommended.
Customer Service
Quality
Value
Amit quickly identified the likely problem of my Miele washing machine over the phone. He ordered the likely part and arrived to my premises within a few days to professionally and courteously carry out the repair. As he suspected my heating element had a fault and this was quickly replaced, saving me a pretty penny versus calling in a Miele tradesman. 5* all round,Amit quickly identified the likely problem of my Miele washing machine over the phone. He ordered the likely part and arrived to my premises within a few days to professionally and courteously carry out the repair. As he suspected my heating element had a fault and this was quickly replaced, saving me a pretty penny versus calling in a Miele tradesman. 5* all round, highly recommended.
Chirag Posted on 30/07/2018 , work completed 30/07/2018
Problem Fixed
Customer Service
Quality
Value
I called Josh as our washing machine was blocked. He arrived within the time schedule he gave me and had the problem fixed quickly. A job well done. Thanks Josh.
Daniel Posted on 21/06/2018 , work completed 21/06/2018
Couldn't be happier
Customer Service
Quality
Value
My washing machine stopped spinning and I gave Josh a call having read other great reviews of his work. The reviews were right, he gave me very good advice over the phone to make sure it was worth attempting a repair (at no cost or benefit to himself) and when we decided it was worth fixing he was with me the next morning and brilliantly got the machine working again quickly and professionally. A lovely experience all round, very pleasant company, fast and tidy and I would not hesitate to recommend him.
FrustratedBrokenApplianceOwner Posted on 04/05/2018 , work completed 04/05/2018
Very Satisfied
Customer Service
Quality
Value
I'd worked out the washing machine needed a new heating element and phoned Josh on the basis of reviews left on this site, very pleased I did. Josh came the same day, pointed out - correctly - a couple of other things that were waiting to fail and fixed the whole lot. Good tidy workman who takes pride in his work.
The Cat House Posted on 31/03/2018 , work completed 31/03/2018
Fast & Helpful
Customer Service
Quality
Value
Rang in the morning and arrived at 1pm. Great service, friendly and really helpful. Will definitely use again. AAAAA+
Lemon Posted on 15/03/2018 , work completed 15/03/2018
Efficient repair
Customer Service
Quality
Value
Pleasant, business-like. Part took a few days to order but quickly installed once he had it.
Richard Norris Posted on 22/02/2018 , work completed 22/02/2018
Efficient and helpful service
Customer Service
Quality
Value
Josh responded to our call for our washing machine very quickly and effectively, he even resolved an issue with our dishwasher which we hadn't been aware of! Would definitely use again.
AnteaG Posted on 01/02/2018 , work completed 01/02/2018
Dishwasher repair, efficient service above and beyond requirements
Customer Service
Quality
Value
Very good customer service, set up appointment quickly, showed up on time. Only charged for initial callout charge for diagnosis, no extra charge for fixing the problem and some other potential future problems too. Highly recommend.
Vinnie Posted on 29/01/2018 , work completed 29/01/2018
Superb service as always
Customer Service
Quality
Value
Josh helped my disabled mum with repairs and replaced old equipment with brand new. He went above and beyond to help my mum and we can't thank him enough! Would never use any one else! Very competitive pricing and AAAA+++++ Service.
Tracey Posted on 05/01/2018 , work completed 05/01/2018
Washing Machine September 2017
Customer Service
Quality
Value
Josh came quickly and on time. I presumed the motor had blown and he confirmed this, which he swapped over fast and efficiently. He's a nice, friendly guy to do business with and I would definitely recommend him. Daniel, N6.
Daniel Voss Posted on 12/12/2017 , work completed 12/12/2017
Same day washing machine repair
Customer Service
Quality
Value
I phoned in the morning and an engineer came the same afternoon. They were quickly able to diagnose problem in our ten year old Siemens machine and the replaced faulty component on the spot.
2011-07-05 17:15:33.043 Posted on 10/11/2017 , work completed 10/11/2017
Prompt response.
Customer Service
Quality
Value
Old dishwasher struggling. Sensible advice on how to extract a few more miles out of this 20 yr old BOSCH. All good now.
Cunningham Posted on 11/10/2017 , work completed 11/10/2017
Washing machine fixed on the spot same day
Customer Service
Quality
Value
Legend! AJ fixed our leaking washing machine on the spot just a couple of hours after we called him with zero fuss. Competitive price that included call-out, parts and labour. 100% recommended.
Laurence Thraves Posted on 04/10/2017 , work completed 04/10/2017
Bosch washing machine drum not turning
Customer Service
Quality
Value
Called on Saturday and arranged for Sunday evening visit. Arrived within allocated time frame. Amit diagnosed the problem, showed me the warn out electrical connectors on the motor, replaced and refurbished the motor. Also cleaned up after himself, including whatever had collected over the years under the washing machine. Excellent service and much appreciated Sunday call out at a reasonable price.
Jayesh Shah Posted on 21/09/2017 , work completed 21/09/2017
Excellent job
Customer Service
Quality
Value
I called on Sunday afternoon and he came round on Monday morning. Diagnosed the fault (a loose part), repaired it and showed me how to fix it myself if the fault reoccurred, all in about half an hour and for the cost of the call-out charge. Would definitely recommend.
Tom__H Posted on 04/09/2017 , work completed 04/09/2017
No hesitation in recommending
Customer Service
Quality
Value
I don't usually write reviews but the excellent reviews already written about Josh prompted me to contact him to repair a leaking dishwasher. He was professional and efficient in diagnosing the fault. I appreciated his honesty in explaining what was needed. He was most accommodating in planning his visit around my difficult time schedule. Josh will be my first port of call for a variety of jobs in the future.
D Cash Posted on 20/07/2017 , work completed 20/07/2017
Efficient and trustworthy
Customer Service
Quality
Value
Josh was extremely polite, very helpful and efficient. He arrived when he said he would, he diagnosed the problem very quickly and repaired the fault immediately. He instilled me with the greatest confidence that he really did know what he was talking about! I would happily call him out again if necessary and I would have no hesitation recommending his services.
Hausman Posted on 19/07/2017 , work completed 19/07/2017
Washer dryer connections
Customer Service
Quality
Value
AJ was able to come on the same day I called him which was great because I was stuck with an old machine wired directly into the wall (not a plug) that the 'deliver, install, remove' men from Currys were not qualified to deal with. AJ investigated the electrics properly, made a useful modification to the connection for the new machine before installing it properly. He has 100% confidence in his own work and so do I. It was very reassuring to have someone who can see the bigger picture, has the skills and desire to do the best possible job, and the ability to explain it all to me clearly and courteously. That's surely worth paying for!
Tessa Segal Posted on 12/06/2017 , work completed 12/06/2017
Fridge freezer repair
Customer Service
Quality
Value
Excellent service, very helpful and informative, would high recommend as it not always easy to find good tradesmen! Thank you Amit and i will definitely use services again!
ruqayyah Posted on 02/06/2017 , work completed 02/06/2017
Good Service
Customer Service
Quality
Value
The service I received was good and I would recommend him to another customer.
Lorraine Posted on 02/06/2017 , work completed 02/06/2017
Excellent
Customer Service
Quality
Value
Josh quickly located the fault and established the cost of repair against replacing the unit. He gave us good advice for replacement. He fitted the new unit as quickly as possible. We are delighted with the whole procedure and have no trouble recommending him, he is courteous and quickly.
Sara Posted on 01/06/2017 , work completed 01/06/2017
New dishwasher
Customer Service
Quality
Value
Josh came and removed an old dishwasher for me as well as installed the new one. He came within 24hs of calling him, he was tidy clean and helpful and even adjusted the surface for me!
Lloyd Posted on 01/06/2017 , work completed 01/06/2017
Great work, all fixed within 24 hours
Customer Service
Quality
Value
Called AJ appliances Tuesday afternoon and washing machine was fixed by Wednesday lunchtime, and at a great price too. Can't really ask for better than that.
Simon in New Barnet Posted on 01/06/2017 , work completed 01/06/2017
Beware! Amazing reviews do not match the service I recieved.
Customer Service
Quality
Value
I explained the problem with my partners dishwasher and agreed a price for the call out and repair of £75 plus cost of parts. The issue was ‘aqua flood’ as denoted by the machines warning light. This basically means the machine has a leak and it fills up a little chamber which cuts the machine out to stop substantial flooding. The engineer couldn’t remove all the panels to investigate properly and after a bit of fiddling around said the machine had a slow leak. He tipped the machine up to empty the flood chamber and said this should keep you going for a few months but look to replace the machine as it’s a cheap one. He then asked for £85 which was £10 more than agreed (£80 was paid). My partner used the machine and it broke down again within 30 minutes of the engineer leaving. I called the engineer and he said he would do some research on the brand and call back (no call back). I emailed the company and reminded them of their website wording which states the following; call out, diagnosis, fit part & machine repaired all for the one fixed call out charge. As the engineer was unable to identify the faulty part and no time was spent collecting and fitting a new replacement part, then approximately only one third of the service and usual time spent had been provided. As such I suggested that £40 for the call out was reasonable but a refund of the remaining £40 should be provided due to the uncompleted work. No reply and hence this review.
Simon Saunders Posted on 30/05/2017 , work completed 30/05/2017
Happy Customer
Customer Service
Quality
Value
Amit Joshi installed a new oven for me, roughly 2 weeks ago. I was happy with the work that was done. He kept me informed, has great knowledge and advice, will keep him in mind for future work
Saveed Posted on 30/05/2017 , work completed 30/05/2017
Excellent for Washing Machine Repair
Customer Service
Quality
Value
I found Josh through the Which? website. He diagnosed the issue with our washing machine quickly and gave good recommendations and options for the best way to proceed. Although there was a delay in parts delivery (not Josh's fault) he kept me updated throughout as to its delivery progress and once it arrived he came round and carried out the installation quickly and cleanly . Would definitely recommend! Chris
chris007uk Posted on 25/05/2017 , work completed 25/05/2017
A quick diagnostic - and an equally quick replacement machine installed!
Customer Service
Quality
Value
I got in touch with AJ Appliances as the drum of our Hotpoint washing machine was shaking around (off balance) when spinning, regardless as to size of load. An on-phone suggestion of the bearings going proved to be all too accurate when Amit arrived and examined the machine - exacerbated by the gradual disintegration of the concrete counter-weight! Amit made a couple of suggestions as to a suitable replacement machine and then supplied and fitted the one of my choosing. All in all, highly satisfactory :-)
MrAndMrsTin Posted on 24/05/2017 , work completed 24/05/2017
Great service
Customer Service
Quality
Value
Josh was very competent and fixed the fault with our washing machine straight away. I highly recommend him and will be using his services for any other problems we experience with electrical appliances in the future.
Mustafa Posted on 18/04/2017 , work completed 18/04/2017
Fast and efficient washing machine repair
Customer Service
Quality
Value
Josh was pleasant, fast working and didn't moan about work and life. He found the fault quickly as it was as he anticipated and he explained what he was doing and why. It's great to have an intelligent person who does not overcharge.
Bernadette. Harrow Posted on 11/04/2017 , work completed 11/04/2017
Oven repair
Customer Service
Quality
Value
Very impressed - first time I have used this company and they were helpful, quick to attend and good value. Repaired the oven on the first visit. Will definitely use again.
Harrow on the Hill user Posted on 06/04/2017 , work completed 06/04/2017
Excellent service
Customer Service
Quality
Value
Very professional service! Quick efficient and reasonably priced!
John123 Posted on 03/04/2017 , work completed 03/04/2017
Excellent Service
Customer Service
Quality
Value
Washing machine lost power. Got it fixed and was also give additional information to get socket on wall looked at as I rent.
Carole Posted on 27/03/2017 , work completed 27/03/2017
13 year old Bosch Washing Machine - Leak Fixed. London NW6
Customer Service
Quality
Value
I phoned up in the morning and after a short exchange of texts, a visit was arranged for between 7-9 pm the same evening! I hadn't asked for such a quick response, but it was most welcome. Some water was leaking out from under the machine during each wash. Josh was unable to find any faulty component that might be causing the leak, although there was a blocked filter, and he surmised that the incoming water pressure was too high (as the machine is in a basement). He reduced the incoming pressure, and we can only assume that this was the problem, as the leak has stopped. He also dealt with a couple of minor issues, and commented that machines of our model and vintage last longer than more recent models. As no parts were required (the advice being that it wasn't worth spending a money on expensive parts for an old machine), we were just charged the call out fee as quoted when booking the visit. Josh was very efficient and knowledgeable and we would recommend this company.
Which? Trusted Traders Consumer Posted on 15/03/2017 , work completed 15/03/2017
Problem sorted
Customer Service
Quality
Value
Been having issues with my washing machine a for a number of weeks. Found Josh's number on this site and gave him a call, he asked some questions regarding the problem and came the next dat. When he arrived he immediately began troubleshooting the issue and within an hour it was all fixed. Saved me a lot of hassle and money of having to buy a new machine and very knowledgeable, would highly recommend.
Paul86 Posted on 15/03/2017 , work completed 15/03/2017
Speedy fix for Bosch washing machine
Customer Service
Quality
Value
On the third wash of the day the machine stopped with an error code, pumped itself out and refused to do anything else. F43 - motor fault. Rang AJ Appliances and Josh came the next morning, arriving when he said he would and fitting-in with our availability. He removed the motor, changed the brushes, gave it a thorough "clean & polish" and put it back - all working again and a 1-year warranty on the repair. Very happy and would certainly use again.
Which? consumer Posted on 07/03/2017 , work completed 07/03/2017
Siemens dishwasher repair
Customer Service
Quality
Value
Phoned A J appliances, as our dishwasher was no longer getting the crockery clean, and we didn't fancy spending £600 on a new machine unless absolutely necessary. AJ turned up the same day, fitting us in between other calls. He diagnosed the problem very quickly, fixed it, then insisted on cleaning the top of the appliance and the floor before putting everything back. I have just emptied a full load of sparkling clean crockery. Good job and good value. Barry 03/03/2017
MrsPicky Posted on 03/03/2017 , work completed 03/03/2017
Prompt, good price and great work
Customer Service
Quality
Value
Neff oven repair - very quick, prompt response and he was very friendly and effective too. Great work
aevans Posted on 03/03/2017 , work completed 03/03/2017
Very good
Customer Service
Quality
Value
Prompt response and visit, upfront about charges, asked sensible questions and above all, did a great job fixing our dishwasher. Excellent all round and will use him again.
Which? Trusted Traders Consumer Posted on 03/03/2017 , work completed 03/03/2017
First class tradesman
Customer Service
Quality
Value
Got Josh out to fix my oven - he was honest, quick, 100% reliable, helped me out with the price. Friendly, great work, and even my cat liked him! Don't look any further - just don't!
JoelBabyHerc Posted on 18/02/2017 , work completed 18/02/2017
Washing machine repair
Customer Service
Quality
Value
My washing machine broke down and was tripping off all the electricity downstairs when turned on. Josh was recommended to me and he responded straight away when I contacted him. He visited the next day and diagnosed and repaired the fault quickly. He had the part that was required to fix the fault in stock (in this case, the heating element) which was a real time saver. The price was reasonable and I would definitely recommend him. Josh provided useful aftercare advice and contacted me afterwards to check that the machine was working properly.
Marcelle M Posted on 17/02/2017 , work completed 17/02/2017
Installation of new integrated washing machine
Customer Service
Quality
Value
Called Josh after problems with Domestic & General. Good communication and he still managed to install quickly after cancelled delivery. Very knowledgeable and gave lots of extra advice. Fair price.Would definitely use again.
Anothergooner Posted on 13/02/2017 , work completed 13/02/2017
Speedy and efficient
Customer Service
Quality
Value
When our washing machine broke down I called Josh and he responded very quickly, diagnosing the problem and arranging to come the next morning. After checking out the machine he was able to come back with parts later in the day and it was fixed within half an hour of returning. Communication was great and he was up front about costs. Highly recommended.
Kate Dwyer Posted on 07/02/2017 , work completed 07/02/2017
Quick, efficient & friendly service in W11
Customer Service
Quality
Value
Having done the usual online washing machine diagnoses (manual drain, filter clean, pipes check) our machine still wasn't draining. I called Josh (having seen the reviews on Which?), he came within 3 hours (conveniently outside of work hours). I got the impression he's probably seen 1000 washing machines and can tell what's wrong just by looking at them. Sure enough years of contents of kids' pockets were cleaned out of the system (with the help of a manual pump under the machine). He checked and double checked that all was OK and was on his way within an hour. Great service and will definitely use again for all household appliances!
thasler Posted on 07/02/2017 , work completed 07/02/2017
Just the excellent service you wish all traders supplied
Customer Service
Quality
Value
My washing machine was leaking water profusely and, being built in, I couldn't really identify if the problem was from the machine itself or from the pipework. Josh came round and, after handling things very carefully and giving a very knowledgeable inspection, sorted out the problem. He was honest, kind, tidy and very experienced.
MariaCo Posted on 03/02/2017 , work completed 03/02/2017
Excellent, Quick, Reliable Service
Customer Service
Quality
Value
Came round within 3 hours to fix our washing machine. Unblocked 5 years of limescale. Excellent, quick, professional service.
Waqar H Posted on 02/02/2017 , work completed 02/02/2017
Friendly and professional - no nonsense!
Customer Service
Quality
Value
After having been messed around by another trader, and waiting over 3 weeks for a part to arrive and my oven to be fixed, I called Josh who came over and immediately diagnosed the problem (a different solution to what the other guy had said!) and it was fixed with the correct part and working 24 hours later! Super friendly, no nonsense, totally trustworthy. Would def use again and 100% recommend.
michellek Posted on 02/02/2017 , work completed 02/02/2017
Appliance Repair
Customer Service
Quality
Value
Came over on a Sunday morning. Quick diagnosis and did a temporary repair before coming back 5 days later with new parts. Efficient and a reasonable price.
carram31 Posted on 27/01/2017 , work completed 27/01/2017
First class service
Customer Service
Quality
Value
Having had a problem with my oven contacted Josh who went through all the details. Excellent communication prior to job. On the day we decided to replace my oven as more economical. Josh was punctual, obviously knew his business and tidied up after the job even taking my old appliance away. First class service and would highly recommend.
Claire Jumnoodoo Posted on 25/01/2017 , work completed 25/01/2017
Efficient dishwasher repair
Customer Service
Quality
Value
Contacted AJ who asked me to describe the problem (door not closing due to jammed catch), he took model details in case parts needed. Came around and fixed the problem later that day, to agreed price. Polite, prompt and efficient sevice
2011-07-19 15:39:05.97 Posted on 23/01/2017 , work completed 23/01/2017
Quick and good service
Customer Service
Quality
Value
Unfortunately my washing machine was beyond repair, but he came on the same day I contacted him and provided me with good advice.
Trify83 Posted on 18/01/2017 , work completed 18/01/2017
Highly professional service
Customer Service
Quality
Value
Josh came out the next day to carry out some repairs to our nearly 20 year old Hotpoint washing machine. He provides a highly professional service. His advice and communication over the phone and then on the day was first rate. Considering the work he did, his efficiency and next day service the cost of the job represented very good value.
Which? Trusted Traders Consumer Posted on 14/01/2017 , work completed 14/01/2017
Great Servcie
Customer Service
Quality
Value
Josh came very quickly to sort out a washing machine installation that Domestic & General had failed to organize even though it has been paid for. He was available the same day and gave us a 1 hour time slot which was great. He was a neat & tidy worker, cleared up after himself & completed the job. We can not find fault with anything & would recommend his services.
Which? consumer Posted on 11/01/2017 , work completed 11/01/2017
quick and helpful
Customer Service
Quality
Value
Josh came the same day to fix my washing machine. Although the fault was not obvious, he persevered and got it started again. He cleared up afterwards and even 'phoned later to check all was going well. I would recommend him.
Which? consumer Posted on 10/01/2017 , work completed 10/01/2017
Great work
Customer Service
Quality
Value
Josh was easy to get hold of (surprising as it was straight after Xmas), kept us informed on when he would get to us, repaired the washing machine for a fair price and tidied up after himself. Highly recommended.
Costume Chrissie Posted on 31/12/2016 , work completed 31/12/2016
A reliable, trustworthy and friendly company
Customer Service
Quality
Value
My elderly mothers washing machine had broken and flooded her kitchen, I am obviously cautious what workman we book as she lives alone and we are worried about her getting ripped off by companies. Luckily I had been recommend to josh by a friend, and what a fantastic recommendation that was, the ease of booking appointment, easy to get hold of on the phone, he was able to fit us in very quickly and arrived on time. Excellent professional skills, polite, friendly and was able to reassure my mum and reduce her anxieties. Luckily he was able to repair the machine and did a great job for a very reasonable price. He also cleaned up after himself and left the area very tidy. I really can't rate josh high enough, it's so hard for the elderly to find workmen they can trust without getting ripped off by rouge traders !!!! Thanks you have restored my faith in human nature !!! Happy Christmas
handbagsblondie Posted on 24/12/2016 , work completed 24/12/2016
Great work and fast
Customer Service
Quality
Value
I found AJ Alliances through a local google search as I needed someone to fix my dishwasher ahead of Christmas. They came within a couple of hours and all was fixed within 45mins - which was great! Very genuine and didn't make me buy unnecessary parts for a 16 year old dishwasher. Highly recommend.
ParaagA Posted on 23/12/2016 , work completed 23/12/2016
A man of many talents
Customer Service
Quality
Value
I've used Josh's service a few times now, most recently to install a new washing machine and then to refit a filter for our fridge's cold water and ice machine. He is always prompt, knowledgeable and fairly priced - even coming back without charging extra when the dog ate a plastic washer and we needed to reorder!
2011-08-13 16:01:37.65 Posted on 22/12/2016 , work completed 22/12/2016
Dishwasher rescued in time for Christmas!
Customer Service
Quality
Value
I picked AJ (internet search) as a local appliance repair company with great reviews to help fix our dishwasher and keep me away from the washing up bowl after a Christmas dinner for our whole family! I was not let down. I phoned at 6.30pm and if only he had the right part to hand, our dishwasher would have been fixed within 2 hours of it breaking. As it was, I had to wait until the next day. Job done! Great service and a fantastic approach to keeping the customer satisfied. I thoroughly recommend and will use again.
David P Posted on 21/12/2016 , work completed 21/12/2016
Fast and friendly service
Customer Service
Quality
Value
Found AJ Appliances through Which? and they recently came to fix our broken oven. We were very pleased with the service - the engineer was friendly and had the correct replacement part on hand so was able to fix it on the spot. Oven has been working perfectly since then. Would definitely recommend and use again.
Stephanie C Posted on 20/12/2016 , work completed 20/12/2016
Broken Washing Machine just before Christmas
Customer Service
Quality
Value
Found Appliance Repairs through Which Trusted Traders. Washing machine broken on Sunday, I feared a new machine. AJ came over Monday evening, quickly, efficiently and tidily diagnosed then refurbished a worn out motor. Washing machine up and running, working better than it has for a while. Had to work in a tight space, but no mess, no damage. Very happy customer.
Richard Posted on 19/12/2016 , work completed 19/12/2016
Excellent service and a name worth remembering
Customer Service
Quality
Value
I phoned on a Thursday morning expecting to have to wait to Friday for someone to come. He asked what time I was home from work and promised to arrive 20 minutes after that. He turned up when he said he would and sorted my immediate problem within half an hour. I had another issue but he did not have the part on his van. He came back the following day and fitted it and cured another issue I didn't know I had. as a bonus he fixed our kitchen tap too!
Peter H Posted on 18/12/2016 , work completed 18/12/2016
Very rapid response and honest advice
Customer Service
Quality
Value
Josh arrived amazingly swiftly, within 15 minutes of my calling him one evening to deal with a washing machine leak. He took it apart and diagnosed that all seals were ok and the leak is a slow one that probably arises from wear and tear on a heavily used machine. He suggested that there is not much point in investing in repairs and that it is preferable to buy a new machine. He gave me some tips on how to empty the accumulating water and prevent it from tripping the cut-off switch. This will allow us to continue using the machine until we replace it. Such honest advice is very welcome and Josh is firmly on our list should we need any future appliance repairs.
Which? consumer Posted on 12/12/2016 , work completed 12/12/2016
Very efficient and professional
Customer Service
Quality
Value
Josh was very quick in replying at my call regarding my broken machine. As soon as he had the piece that needed to be replace he contacted me and came straight away even when he was having a very busy day, I truly recommend him and will pass his details to friends and family.
Barcelona92 Posted on 08/12/2016 , work completed 08/12/2016
Quick service and good price
Customer Service
Quality
Value
Dishwasher electric panel not working and dirty water not draining away ("One-Shot instant Drain Cleaner" ineffective). Called A J Appliances who did initial diagnosis over 'phone and called around that evening within narrow period, thus avoiding much waiting about. Electrical problem fixed satisfactorily and initial "clear run" of machine successful. Gave advice on approach to supplier in the event of further problem and Josh even kindly rounded down his fixed fee. My sister recommended him to us and I would not hesitate to pass on the recommendation. Chris & Gill
Chris & Gill Posted on 07/12/2016 , work completed 07/12/2016
prompt and efficient service
Customer Service
Quality
Value
Called Monday morning, and offered a two hour time slot that same afternoon to repair a Hotpoint oven that was blowing only cold air. Call out charges fully explained in advance. Heating element had to be replaced, and was charged a fixed fee for coming out and cost of parts. Just checked price of part online and think it was on the high side, but job was done immediately, which was what I needed for rental property with nice tenants.
Tania Posted on 30/11/2016 , work completed 30/11/2016
Customer comes first
Customer Service
Quality
Value
My washing machine door broke on Saturday and I was unable to open it. After calling 9 other repair companies who were unable to attend the same day despite claiming 24/7 service, I was fortunate enough to call Josh. He diagnosed the problem over the phone, secured the parts and attend all within a couple of hours. My washing machine door is fixed and I am a happy customer. I will recommend him without hesitation.
James Maughan Posted on 29/11/2016 , work completed 29/11/2016
Fast, efficient and punctual
Customer Service
Quality
Value
Josh arrived exactly when he said he would and quickly identified and sorted the problem with my dishwasher. Very pleased with the service and will definitely use him again - thoroughly recommended
paulcheckley Posted on 28/11/2016 , work completed 28/11/2016
Highly Recommended
Customer Service
Quality
Value
Quality service - efficient, quick, good communication and reasonably priced. Our Bosch electric oven stopped working and Josh was able to repair in one visit as he carried the spare that was required - thank you Josh
which? consumer Posted on 25/11/2016 , work completed 25/11/2016
Punctual, friendly, competent and most importantly trustworthy
Customer Service
Quality
Value
He gave me good advice on the phone, explaining my options clearly. He then arrived punctually, was very amiable and sorted the problem quickly. Would highly recommend.
diggiw Posted on 23/11/2016 , work completed 23/11/2016
Fantastic service - Thank you
Customer Service
Quality
Value
Smeg oven thermostat was not working. Thank you Josh for replacing with new part so quickly and efficiently. I highly recommend AJ Appliances.
V Hopley Posted on 23/11/2016 , work completed 23/11/2016
Highly recommended
Customer Service
Quality
Value
Very high quality service - efficient, speedy, good communication and reasonably priced - thank you Josh
Michelle Posted on 21/11/2016 , work completed 21/11/2016
Knows appliances inside out
Customer Service
Quality
Value
Came out same day, diagnosed the problem immediately, fixed it within minutes (with a new part). Washing machine now good as new again. Definitely recommend
Jeff S Posted on 16/11/2016 , work completed 16/11/2016
Reliable and efficient
Customer Service
Quality
Value
My fridge broke down over the weekend and Josh was able to fix it within a few hours. With no prior appointment, he was able to make it on the day. I highly recommend AJ Appliances.
Chattymum Posted on 04/11/2016 , work completed 04/11/2016
Great work & very fast.
Customer Service
Quality
Value
Had a very hard time/morning. Broke my washing machine & flooded the kitchen. Josh came and fixed it within a few mins. Very efficient.
Michelle, Middlesex Posted on 31/10/2016 , work completed 31/10/2016
Excellent service
Customer Service
Quality
Value
Josh came quickly once I contacted him. he immediately understood the problem with the leak and explained what needed to be done clearly and in down to earth manner. Five star service.
Helen, Hertfordshire Posted on 31/10/2016 , work completed 31/10/2016
My review
Customer Service
Quality
Value
Good service and professional.
Sejal, Middlesex Posted on 26/10/2016 , work completed 26/10/2016
My Review
Customer Service
Quality
Value
Good service and professional
Sejal , Hatch End Posted on 26/10/2016 , work completed 26/10/2016
Which? Local Review
Customer Service
Quality
Value
Great service, on time, efficient. Came in the evening at 7 given I work during the day. Hassle free and new how to fix my broken oven without coming up with a bunch of issues. Had the parts. Highly recommend
Avenueman Posted on 24/10/2016 , work completed 24/10/2016
Brilliant, prompt & professional
Customer Service
Quality
Value
Have been using the service for many years and always receive an excellent service.
Beryl, Middlesex Posted on 24/10/2016 , work completed 24/10/2016
Fast and efficient!
Customer Service
Quality
Value
My tumble dryer handle needed replacement. Spoke to Josh late on a Monday and it was fitted on Wednesday. Prompt, excellent service and reasonable cost: £65 call out fee, plus cost of the part. I would certainly recommend him.
Anonymous Posted on 20/10/2016 , work completed 20/10/2016
So helpful!
Customer Service
Quality
Value
Phoned at 8am and Josh fitted the visit in between other customers that morning. So helpful! As luck would have it, he found nothing wrong with the tenant's washing machine on checking it but said the tenant should phone him for advice if the problem recurred. All for the charge of a call-out fee!
sueandbarry Posted on 10/10/2016 , work completed 10/10/2016
Excellent!
Customer Service
Quality
Value
Responsive, straightforward and comprehensive. Supplied a replacement washing machine in double quick time.
Anonymous Posted on 07/10/2016 , work completed 07/10/2016
Excellent
Customer Service
Quality
Value
I was desperate when our Miele washing machine broke down 2 days ago. Called Miele who gave me a date 12 days away. Then found Appliance Repairs who came same day and ordered parts for next day - all repaired IN 48 hours. Very professional. Excellent service. Highly recommend
Sahar Posted on 28/09/2016 , work completed 28/09/2016
Great Work, Super Fast
Customer Service
Quality
Value
I'm really happy with Appliance Repairs for fixing my washing machine. It's rare to see a service so well done and so fast. The guy that fixed my washing machine was very nice and very professional, i would trust him in the future for any other problem related!
iolanda Posted on 26/09/2016 , work completed 26/09/2016
Great work and fast
Customer Service
Quality
Value
Josh came to fix my washing machine within 45 mins of calling him and his price was much more reasonable than other providers. He cracked on straight away with the job and solved the issue shortly after arriving. Highly recommended! An efficient and honest trades person.
Uthman Posted on 24/09/2016 , work completed 24/09/2016
Efficient installation, extra thorough
Customer Service
Quality
Value
Josh came to see my broken dishwasher on Monday and said it is beyond repair. He came back on Friday same week to install a new integrated dishwasher and made extra effort to align the base and kitchen doors, so that all looks neat and tidy. Highly recommend.
Jelena Posted on 20/09/2016 , work completed 20/09/2016
Fantastic work and an outstanding customer service, fully recommend
Customer Service
Quality
Value
AJ Appliances were recommended to me by a friend who recently had a new oven fitted with them. Taking his advice, AJ Appliances helped remove my old oven and hob and provide top quality replacements and affordable prices. Amit personally went out of his way to deliver an outstanding service, in which he did. I couldn't recommend them enough if you're looking for a new oven and/or hob. Thank you again.
Darren Posted on 19/09/2016 , work completed 19/09/2016
Recommend without hesitation
Customer Service
Quality
Value
Because his supplier sent the wrong pump (on a Friday!) the engineer managed to find one from a friend on Saturday, and fitted it for us later that day, without any extra charge for weekend working! So have been able to start catching up with all our holiday washing pile...
Full-time Mum Posted on 12/09/2016 , work completed 12/09/2016
Fantastic urgent washing machine repair on a Saturday afternoon!
Customer Service
Quality
Value
We called Josh about 4pm and he said he'd come and finish the repair by 6.30... he arrived just before 6 and did just that. No nonsense, he quickly resolved our issue and didn't tell us we needed new parts or new machine (ours is from 2005) as the bigger companies seem to always do, despite him owning a shop. Would recommend highly.
Happy Customer Posted on 11/09/2016 , work completed 11/09/2016
Highly efficient and honest
Customer Service
Quality
Value
Josh came to repair my Bosch washer-dryer. He was confident that I did not need to spend a lot of money on buying a replacement and fixed the problem. It now works like a brand new machine. I would highly recommend Josh and his company.
Jan123 Posted on 04/09/2016 , work completed 04/09/2016
Friendly and efficient
Customer Service
Quality
Value
Called and arranged an appointment the same day. Very efficient - diagnosed the problem with out cooker hood and fixed it straight away. Very good value. Can't recommend highly enough.
Mike J Posted on 03/09/2016 , work completed 03/09/2016
Most excellent service!
Customer Service
Quality
Value
I had an annoying but common problem: bra wire caught in the washing machine drum. I chose Josh because of his brilliant reviews and he certainly lived up to them. He was great on the phone before his visit and he turned up next day (Sunday), on time. He set to efficiently with obvious knowledge and experience. A lovely and smart dressed guy, tidy worker with perseverance to solve the job. Would absolutely recommend Josh - he's excellent!
2010-12-17 11:13:37.7 Posted on 28/08/2016 , work completed 28/08/2016
Emergency Washing Machine Repair
Customer Service
Quality
Value
AJ Appliance prioritised repairing my Machine so that I could attend another appointment in time. They were prompt and fixed the machine within 15 minutes. I also got a discount on the call out charge because they were coming to the area on another call. Reliable and friendly service.
Nina11 Posted on 02/08/2016 , work completed 02/08/2016
Excellent service, speedy, reliable
Customer Service
Quality
Value
My 4-year-old fridge developed a drainage problem early which seemed unfixable, but drainage wasn’t covered under the warranty. I rang AJ Appliances, Josh asked some diagnostic questions over the phone from which it was clear he really knew his stuff, and I was quoted £65 for callout and labour. Within an hour he had turned up, found that a pipe was blocked with food behind the fridge where none of the other 'fixers' had checked, and done the repair. Great service, and a professional who really takes pride in his work.
Rosalind Posted on 19/07/2016 , work completed 19/07/2016
Same Day service - Brilliant
Customer Service
Quality
Value
Very relieved to get a voice answer the phone immediately & let me know when he will talk to me. Most delighted to receive a call back within 3 hours & the job was done in 6 hours of my initial contact. Amit was efficient, had all the tools & knew the machine very well. Will definitely call him again if I have another problem.
Mrs Samani Posted on 19/07/2016 , work completed 19/07/2016
Quick response and reasonable cost
Customer Service
Quality
Value
Quick response to call out, efficient, knowledgeable, problem quickly solved, reasonable cost for new part and installation. Recommended.
Louishm Posted on 14/07/2016 , work completed 14/07/2016
everything you want from a repair company
Customer Service
Quality
Value
phoned in the morning, they agreed to attend the same morning & they where on time. repair completed quickly only a reasonable call out fee (£65) to pay
1402354 Posted on 13/07/2016 , work completed 13/07/2016
Which? Local Review
Customer Service
Quality
Value
Broken down Bosh Washing Machine. Phoned Josh at about 9.30am. Being Local he was able to respond same day. Arrived on time at the given slot between 12pm and 2pm. Fast and efficient worker and he knew his stuff. Washing machine repaired and working. Reasonable charges and guaranteed work for 6 months
sharky Posted on 11/07/2016 , work completed 11/07/2016
Reliable
Customer Service
Quality
Value
Arrived promptly and managed to fix our oven on the spot - great service.
asyk31 Posted on 10/07/2016 , work completed 10/07/2016
Excellent, trustworthy and reasonable
Customer Service
Quality
Value
My heat-pump tumble dryer had been declared beyond economic repair by Siemens. It didn't make sense so I called AJ Appliances for a second opinion. Very thorough, very professional and pleasant too! Unfortunately the patient didn't survive the operation but at least I know why and how. Money well spent and I will definitely use again.
2011-01-11 12:57:49.66 Posted on 06/07/2016 , work completed 06/07/2016
First class service
Customer Service
Quality
Value
Josh responded promptly to my initial contact and to subsequent emails. The job was carried out promptly at a mutually convenient time. I would not hesitate to use his services again. Stuart, N6, London
2011-07-24 19:58:23.54 Posted on 05/07/2016 , work completed 05/07/2016
Prompt and efficient
Customer Service
Quality
Value
Thanks to Josh for fixing our dishwasher.
2011-08-08 14:26:24.703 Posted on 01/07/2016 , work completed 01/07/2016
Very high standards
Customer Service
Quality
Value
Professional, efficient and reliable. Will definitely use him again.
Richard, Middlesex Posted on 16/06/2016 , work completed 16/06/2016
Excellent service
Customer Service
Quality
Value
First, Josh arrived at the time he said he would, a very good start! He explained the problem with my washing machine and repaired it quickly and professionally. Overall, both friendly and professional.
Colin, Middlesex Posted on 16/06/2016 , work completed 16/06/2016
Highly recommended
Customer Service
Quality
Value
Absolutely punctual, professional service. The gentleman takes pride in finishing details and even helped adjust the door!
Dr Diamantidis, Middlesex Posted on 16/06/2016 , work completed 16/06/2016
Perfect Job
Customer Service
Quality
Value
Sourced and replaced my oven, fitted and removed the old one. It was replaced in one day and the trader was polite, helpful and efficient.
Lesley, Middlesex Posted on 16/06/2016 , work completed 16/06/2016
Prompt, professional, efficient.
Customer Service
Quality
Value
Whenever I have a problem it is resolved really quickly and efficiently.
Mrs Walker, Middlesex Posted on 16/06/2016 , work completed 16/06/2016
Very good job
Customer Service
Quality
Value
Amit is always on time and sorted the problem out fine. I would recommend him to anyone.
Mr Shah, Middlesex Posted on 16/06/2016 , work completed 16/06/2016
Extremely Prompt, Very Efficient, First Class Service
Customer Service
Quality
Value
Called the service at 10.30am, having not used them previously and they were here by 11.45. Very knowledgeable, finished a repair on my washing machine which I hadn't been able to figure out, very reasonable call out charge. Will definitely use again in future.Very impressive, courteous service.
david.jayne Posted on 09/06/2016 , work completed 09/06/2016
Honest and friendly service
Customer Service
Quality
Value
Lovely guy Took the time to check exactly what the problem was and diagnosed I didn't need expensive parts - saving me money - made the fix and checked everything working Very glad I called this number
richie Posted on 06/06/2016 , work completed 06/06/2016
Great service
Customer Service
Quality
Value
I've used Josh twice, once to fix a washing machine and once to fix a dishwasher. On both occasions, he was able to fit me in on the day I called, despite being very busy. He was very clear upfront about the (very reasonable) call out charge. On both occasions he arrived on time and was able to get my elderly machines going again quickly and with no expensive parts/hidden costs. As an extra bonus, he is friendly and polite. I'd definitely recommend him and will certainly use him again.
Which? Trusted Traders Consumer Posted on 25/05/2016 , work completed 25/05/2016
Dishwasher Rescue
Customer Service
Quality
Value
Josh responded to our weekend call and turned up on Monday morning as arranged. he charged a reasonable call out fee and was able to fix a very old dishwasher without requiring any extra parts or expense. We were expecting to have to replace the machine but it appears that Josh has extended its life by a couple of years and given us good advice about how to get the best out of it. Thanks for the prompt, skilful and helpful service.
2011-08-08 20:39:03.077 Posted on 23/05/2016 , work completed 23/05/2016
Washing machine
Customer Service
Quality
Value
Very happy rang Josh & he came around & told me there was only a blockage. He was very honest & only charged me a call out fee. Would definitely recommend him.
Which? Trusted Traders Consumer Posted on 20/05/2016 , work completed 20/05/2016
Excellent service
Customer Service
Quality
Value
Saw the issue immediately; sorted the problem on the spot and followed up afterwards to ensure the problem was solved. Great and honest trader.
Site User Posted on 16/05/2016 , work completed 16/05/2016
Which? Local Review
Customer Service
Quality
Value
Called on a Saturday, Josh came out the same day and identified the problem straight away. He attempted a running repair with some ingenuity but when this didn't work undertook to order a spare part. Returned, again on a weekend, to fix the replacement part. A couple of weeks later a separate fault developed and Josh was at the house within the hour! Identified a minor problem which he rectified quickly and efficiently. Josh is knowledgeable and obviously has extensive experience of washing machines and appliances. Clean and tidy worker with reasonable charges.
partial Posted on 15/05/2016 , work completed 15/05/2016
Which? Local review
Customer Service
Quality
Value
Called on a Saturday, Josh came out the same day and identified the problem straight away. He attempted a running repair with some ingenuity but when this didn't work undertook to order a spare part. Returned, again on a weekend, to fix the replacement part. A couple of weeks later a separate fault developed and Josh was at the house within the hour! Identified a minor problem which he rectified quickly and efficiently. Josh is knowledgeable and obviously has extensive experience of washing machines and appliances. Clean and tidy worker with reasonable charges.
partial Posted on 15/05/2016 , work completed 15/05/2016
first class service and repair
Customer Service
Quality
Value
I contacted Josh after seeing the Which trusted trader sign in the window of his shop. He arrived within the given time scale, identified the washing m/c problem, then sourced the part required. He kept in touch to advise us of availability. Finally arriving in the evening to fit the part. In all 3 visits, only one call out charge. Definitely exceeded expectations and I can see why he has achieved consistent ratings on this web site.
johnhr Posted on 07/05/2016 , work completed 07/05/2016
Very reliable
Customer Service
Quality
Value
Josh was very reliable and really good at communicating before and after the work even checking if the dishwasher was working the next day. Flexible on when he could visit and updated via text the times. Very happy and would recommend
J901037306 Posted on 28/04/2016 , work completed 28/04/2016
Oven repair
Customer Service
Quality
Value
Very prompt service - sorted the problem in an efficient, courteous and tidy manner. I would definitely recommend without hesitation.
2011-04-06 09:22:54.007 Posted on 28/04/2016 , work completed 28/04/2016
Washing Machine Repair
Customer Service
Quality
Value
Prompt. helpful. Came out on a Sunday. Would recommend
Neeti pa Posted on 23/04/2016 , work completed 23/04/2016
My Review
Customer Service
Quality
Value
Excellent service. Extremely helpful & went out of his way to solve the problem. Highly recommended.
Hazel, Middlesex Posted on 13/04/2016 , work completed 13/04/2016
Excellent - more than above average
Customer Service
Quality
Value
Highly recommend him to fix anything. Very punctual and very professional.
Shantilal, Middlesex Posted on 12/04/2016 , work completed 12/04/2016
Prompt and professional
Customer Service
Quality
Value
Josh came out within 20 mins. Locate fault quickly and sorted it out efficiently. Highly recommend!
Amanda, Middlesex Posted on 11/04/2016 , work completed 11/04/2016
Brilliant & professional job
Customer Service
Quality
Value
Prompt & professional service. Very helpful. Lovely to deal with. Would absolutely recommend.
Tania, Middlesex Posted on 11/04/2016 , work completed 11/04/2016
Fantastic!
Customer Service
Quality
Value
Efficient, professional, very friendly service - can thoroughly recommend.
Victoria, London Posted on 10/04/2016 , work completed 10/04/2016
Top service!
Customer Service
Quality
Value
I called Josh when the bottom part of our oven stopped working, this was on a Saturday and he kindly agreed to come over the next day on Sunday morning, polite and professional he had the issue fixed within 30 minutes! Highly recommended
Site User Posted on 16/02/2016 , work completed 16/02/2016
Five star service
Customer Service
Quality
Value
Fantastic service, throughouly recommended. Friendly service, efficient communications, well priced and clean too! Will be definitely using this company next time around.
alankindell Posted on 10/02/2016 , work completed 10/02/2016
Fast response and great service
Customer Service
Quality
Value
Came immediately and solved the problem with my washing machine within the hour. Would highly recommend and use again
Simonkneafsey Posted on 08/02/2016 , work completed 08/02/2016
dishwasher repair
Customer Service
Quality
Value
This is the first time I have used this company but having found them it won't be the last. Received prompt friendly service and problem solved.
jesmond Posted on 28/01/2016 , work completed 28/01/2016
Bosch Slimline Washing Machine
Customer Service
Quality
Value
This company is always a pleasure to deal with...I called midmorning asking for them to repair my machine & they arrived @ 4pm the same day! I have used this company for a few years now and find them to be fast, efficient and pleasant. Machine is working perfectly and very reasonable rates are charged. Good job once again...Many thanks!!
Barbara Posted on 26/01/2016 , work completed 26/01/2016
Very professional, superb work.
Customer Service
Quality
Value
Called him and received prompt help. Clean and tidy worker, very efficient.
Pamela, Middlesex Posted on 23/01/2016 , work completed 23/01/2016
Condenser dryer
Customer Service
Quality
Value
great efficient service - new what he was doing and friendly too! Cleaned up before he left. Much appreciated
2011-06-26 10:29:48.487 Posted on 20/01/2016 , work completed 20/01/2016
Washing Machine Repair
Customer Service
Quality
Value
Amazing service yet again. Josh has fixed the washing machine on previous occasions and we have always been impressed with his service. Called him this morning and he arrived en route to another job. Sorted out the washing machine and all up and running. Fantastic. Would not hesitate to recommend and will always call when we need him. Thank you.
nicola Posted on 16/01/2016 , work completed 16/01/2016
My Review
Customer Service
Quality
Value
Quick, efficient, friendly, great service. Would definitely use again.
Hayley, Middlesex Posted on 13/01/2016 , work completed 13/01/2016
Fantastic
Customer Service
Quality
Value
Dead helpful, friendly, flexible, good value. Fantastic - thanks.
Alex, Middlesex Posted on 19/12/2015 , work completed 19/12/2015
Good service
Customer Service
Quality
Value
Josh is a friendly, very professional serviceman. He got us into his schedule, he diagnosed the problem in 5 minutes and had the washing machine working within another 20. He was up-front about the call-out charge on the phone. He could have been better on clearing up afterwards. He enjoys a good ol' chat.
NormGee Posted on 12/12/2015 , work completed 12/12/2015
good advice
Customer Service
Quality
Value
Josh had a good look at our dishwasher and gave us good advice. He was friendly, even to the dog, and also gave helpful advice about a separate plumbing issue. We will definitely call him in the future.
AngelaB Posted on 12/12/2015 , work completed 12/12/2015
Highly recommend
Customer Service
Quality
Value
Fantastic service, would recommend to friends and family. Arrived on time and worked well to solve the issue with washing machine. Very pleased.
Alison, Middlesex Posted on 10/12/2015 , work completed 10/12/2015
Which? Local Review
Customer Service
Quality
Value
Came at once, offered Sunday if needed. No question of you need a new machine, just set to and mended old washing machine. Call out and labour £75.00. He offered lots of advice on old tumble dryer and will. Very reasonable price. Excellent service, especially for busy, elderly women with husbands who don't do that sort of thing. P.S. He will also buy, fit new washing machine and remove the old ones.
Member of Which? Posted on 07/12/2015 , work completed 07/12/2015
Josh Lives Up To His 5 Stars
Customer Service
Quality
Value
Our washing machine would not spin properly or empty out although the pump and drum appeared to be working. I called Josh at 4 o’clock on Friday hoping that he would be able to attend the following week. He said that he that he was busy on Saturday so would Sunday be ok instead? I jumped at the offer. On the phone he was clear and pleasantly straightforward about pricing. He quickly discovered that the problem was a huge and horrible limescale build up in the outflow pipe and did a brilliant job clearing it out. He quickly had the machine back in action. He was honest, punctual, very efficient and gave good advice. His charges were excellent value and there were no hidden extras. I can’t recommend him highly enough.
Wildlettuce Posted on 07/12/2015 , work completed 07/12/2015
Which? Local Review
Customer Service
Quality
Value
Came at once, offered Sunday if needed. No question of you need a new machine, just set to and mended old washing machine. Call out and labour ??75.00. He offered lots of advice on old tumble dryer and will. Very reasonable price. Excellent service, especially for busy, elderly women with husbands who don't do that sort of thing. P.S. He will also buy, fit new washing machine and remove the old ones.
Which? Trusted Traders Consumer Posted on 07/12/2015 , work completed 07/12/2015
Prompt, professional
Customer Service
Quality
Value
Have used Josh on several occasions, and the service he delivers is second to none. I have called on Josh for dishwasher, washing machine and oven and each time he was prompt, quick to sort the problem with minimal disruption. Would highly recommend.
Julie Porter Posted on 05/12/2015 , work completed 05/12/2015
Which? Local Review
Customer Service
Quality
Value
Excellent service. Josh sorted my washing machine quickly and efficiently. Honest and trustworthy. I would recommend him very highly. Good value for money too.
hotspur77 Posted on 04/12/2015 , work completed 04/12/2015
Which? Local Review
Customer Service
Quality
Value
Excellent service. Josh sorted my washing machine quickly and efficiently. Honest and trustworthy. I would recommend him very highly. Good value for money too.
hotspur77 Posted on 04/12/2015 , work completed 04/12/2015
Quick and effective
Customer Service
Quality
Value
Thank you Josh for turning up earlier than you said you would, making lots of extra effort to work around my hopeless timings. And thank you for sorting out my dishwasher. Josh fixed my washing machine as well, about 18 months ago, and it's still fine!
Site User Posted on 14/11/2015 , work completed 14/11/2015
AJ Appliances saves the day
Customer Service
Quality
Value
We had arranged to do some redecoration around the house, when at the very last minute the wallpaperer announced he would not be able to remove the radiators to paper behind them. Having used Josh before, my first instinct was to call him. He arrived as promised, removed the rads, and came back to re-install them once the wallpapering had finished. No drama. It was 2 visits but he was kind enough to discount the total price.
2011-08-11 13:42:53.733 Posted on 11/11/2015 , work completed 11/11/2015
Fast, Honest, Knowledgeable
Customer Service
Quality
Value
He was fast, honest and very knowledgeable, identifying the real cause of the issue. Because of his knowledge and honesty he didn't try and sell parts and repairs that would not solve the problem and kept diagnosing the issue, even waiting for more than 30 minutes to observe the drying cycle. The problem he identified avoided a serious fire hazard that required no work on his part to remedy. A rare trader who fully earns his five star rating.
Site User Posted on 07/11/2015 , work completed 07/11/2015
Reliable, Capable, Friendly
Customer Service
Quality
Value
Josh turns up when he says, knows what he is doing, charges fairly and is friendly. He even turned up with the right part for my washing machine. What more could you ask?
Site User Posted on 06/11/2015 , work completed 06/11/2015
Prompt, professional & friendly.
Customer Service
Quality
Value
Prompt, reliable & friendly service. High recommendation.
Joanne, Middlesex Posted on 31/10/2015 , work completed 31/10/2015
Which? Local Review
Customer Service
Quality
Value
Washing machine drum not turning. Josh came on a Saturday morning. He was delayed but kept me informed by text. Did a good job and charged a reasonable amount. No hesitating in using again and recommending.
chocfondue Posted on 11/10/2015 , work completed 11/10/2015
Satisfied customer
Customer Service
Quality
Value
Josh was very responsive once I had finalised what I had established the best course of action with his help. In fact I felt I had let the problem of the partly defective appliance drift a little and Josh gave me just the response I needed to deal with the problem expediently and in a cost conscious and effective manner. I was impressed with his business and network approach and he was referred to me by a reliable and well established local electrical trade outlet. He replaced the oven with minimum fuss (and also fixed a minor electrical light fitting snagging issue) and promptly at a mutually convenient time. Good communication skills and a direct and transparent approach is also key which Josh displayed. I was impressed with his background which clearly seems to display all round qualities of involvement in the community including supporting the younger generation and even asked about my professional background which is also interesting. I would not hesitate to recommend Josh as a useful local contact as well as a competent tradesman based upon my experience and I would definitely seek to use his professional support services again.
Robert Posted on 10/10/2015 , work completed 10/10/2015
Which? Local Review
Customer Service
Quality
Value
Washing machine drum not turning. Josh came on a Saturday morning. He was delayed but kept me informed by text. Did a good job and charged a reasonable amount. No hesitating in using again and recommending.
chocfondue Posted on 10/10/2015 , work completed 10/10/2015
Dishwasher installation
Customer Service
Quality
Value
Josh turned up to install our replacement dishwasher less than 3 hours after I initially called him and he carried out the job in a really professional manner, taking on some additional unexpected work in his stride. He kindly offered to wait in his van when I had to leave to collect my boys from school. He then s completed the job very efficiently when I returned.
Phil Newton Posted on 10/10/2015 , work completed 10/10/2015
No problems at all
Customer Service
Quality
Value
Josh arrived promptly, resolved the issue quickly and was great throughout. Cheers.
Matthew, Middlesex Posted on 24/09/2015 , work completed 24/09/2015
Saved my fridge freezer and food
Customer Service
Quality
Value
My 4 year old Samsung fridge freezer was making a terrible noise and the temperature was too high. I called Josh and he arrived within 3 hours and figured out the problem in minutes. The frost free system had iced up and he managed to get it working again. No other parts were required. He also fitted a new kitchen tap my wife had been nagging me to find someone to fit (who can trust rogue traders in the yellow pages). I'm very happy I didn't call anyone else. Great job and I'm sure I'll be calling you again.
Site User Posted on 18/09/2015 , work completed 18/09/2015
First Class Service.
Customer Service
Quality
Value
I called 830am, washing machine was fixed by 10am. Now that's what I call service. Will be using again for certain.
Elzbieta, Middlesex Posted on 16/09/2015 , work completed 16/09/2015
THE man for the job!
Customer Service
Quality
Value
What a fantastic service this company supplies. I cannot recommend more highly this engineer. Not only does he turn out when he says he will but his work is of the highest standard. Fabulous! Anybody who needs a washing machine repaired this is THE man for the job 5 star for sure
Stickyppudding Posted on 03/09/2015 , work completed 03/09/2015
Which? Local Review
Customer Service
Quality
Value
Just needed our washing machine and dishwasher serviced. Very quick to come out (although I had said it wasn't an emergency). Nice and pleasant, very helpful. Job done, nice and tidy, and insisted he would tidy up after himself. All in all I am one happy customer.
Slexi Posted on 17/08/2015 , work completed 17/08/2015
Appliance Repairs
Customer Service
Quality
Value
I have now used this company twice and on both occasions the service was prompt (within 24 hours of making the call); efficient (quickly diagnosed the problem and carried out the necessary repair); and good value (given both occasions required spare parts). I will continue to use the company and would recommend it to anyone.
2011-07-09 09:53:02.457 Posted on 07/08/2015 , work completed 07/08/2015
Brilliant
Customer Service
Quality
Value
Excellent service, prompt & reliable, I would now be happy to go to Appliance Service again.
Olge, Middlesex Posted on 03/08/2015 , work completed 03/08/2015
Excellent company
Customer Service
Quality
Value
Top level service. The company was called last night about my oven which was not working. The company contacted me and gave me an estimate of the repair cost. When the repair man came round to fix the oven, he was very meticulous and even cleaned the area around the oven. He tested the oven to make sure it was working after changing the element. Highly recommended!
achowdhary1 Posted on 28/07/2015 , work completed 28/07/2015
Problem Solved
Customer Service
Quality
Value
Amit was professional & knowledgeable. Solved the issue on first visit. I was unsure if I should buy a new machine or repair. Wouldn't hesitate next time around.
Dinesh, Middlesex Posted on 28/07/2015 , work completed 28/07/2015
Excellent
Customer Service
Quality
Value
I would definitely recommend him, excellent service, quick efficient and helpful good communication.
Guy, Middlesex Posted on 25/07/2015 , work completed 25/07/2015
Which? Local Review
Customer Service
Quality
Value
Just needed our washing machine and dishwasher serviced. Very quick to come out (although I had said it wasn't an emergency). Nice and pleasant, very helpful. Job done, nice and tidy, and insisted he would tidy up after himself. All in all I am one happy customer.
Slexi Posted on 24/07/2015 , work completed 24/07/2015
Excellent job
Customer Service
Quality
Value
Josh has very efficiently finished doing his job. The washing machine was fixed very promptly and to professional standards.
Nikki, Hertfordshire Posted on 16/07/2015 , work completed 16/07/2015
Which? Local Review
Customer Service
Quality
Value
I have had Josh do 3 jobs for me, each time they have been promptly and efficiently dealt with. He is polite and informative and goes out of his way to make sure allis satisfactory and working properly. No hesitation in recommending him.
N010552980 Posted on 09/07/2015 , work completed 09/07/2015
Which? Local Review
Customer Service
Quality
Value
I have had Josh do 3 jobs for me, each time they have been promptly and efficiently dealt with. He is polite and informative and goes out of his way to make sure allis satisfactory and working properly. No hesitation in recommending him.
N010552980 Posted on 09/07/2015 , work completed 09/07/2015
Efficient & successful repairs
Customer Service
Quality
Value
Josh efficiently fixed the washing machine which had stopped draining & spinning properly - the hose was blocked inside the machine. He then efficiently fixed the oven which had been making raucous noises - he replaced the element that was out of shape and catching on the fan. I have no hesitation in recommending Josh to repair any domestic appliance.
2011-08-10 21:16:31.307 Posted on 08/07/2015 , work completed 08/07/2015
Excellent work, prompt, efficient.
Customer Service
Quality
Value
Josh did a terrific job for me on a washing machine - I recommended him to my neighbor who was delighted. He is doing a second job for me, and I will always use him if he's free.
Anna, London Posted on 08/07/2015 , work completed 08/07/2015
Quick, Quality and Excellent Value
Customer Service
Quality
Value
I contacted AJ, and with no fuss, got a quick quote for a new Hob, which blew the competition out of the water. I met him in person to discuss the options, and found him to be diligent, and provide good quality advice without trying to sell me something I don't want or need. He made sure I was getting what I asked for with minimal fuss. I'm busy with work, and not always sure when I will have spare time. AJ came and fitted a the new Hob within 3 hours of letting him know I was free for him to visit, and he was done with the job in less than half an hour. I wouldn't hesitate in recommending him to anyone.
Basis Points Posted on 30/06/2015 , work completed 30/06/2015
Highly recommended
Customer Service
Quality
Value
I phoned Josh and he came over the same morning. He was very clear about the costs up front. He was very professional and knowledgeable. He fixed the washing machine quickly. He was polite and friendly from the first contact. I am very pleased with his service and wouldn't hesitate to use him again.
44053 Posted on 28/06/2015 , work completed 28/06/2015
Highly recommended
Customer Service
Quality
Value
Very polite, trustworthy and friendly professional. I managed to track him down as he repaired another appliance many years ago which worked perfectly afterwards. He came on time as promised and he even had the correct part in his van. He showed me the broken part after he took it out which was clearly damaged and swiftly replaced it with the new part. Working perfectly now - thanks to Josh I don't have to fork out on a new machine yet again. And doing a little for the recycling cause into the bargain!
erini1 Posted on 20/06/2015 , work completed 20/06/2015
Oven Repair
Customer Service
Quality
Value
Josh came the same day I called him and fixed my oven straight away. keep this a secret though, 'cause I told my wife that I fixed it myself!
Site User Posted on 15/06/2015 , work completed 15/06/2015
Which? Local Review
Customer Service
Quality
Value
I've just used this company again, same engineer Josh, as another part of my cooker needed replacing (maybe it's time for a new one). As before, Josh turned up when he said he would, did the job with no fuss, charged a reasonable amount and was clean & efficient. Would use again, and happy to recommend.
Chrisgracey Posted on 11/06/2015 , work completed 11/06/2015
Service,value and reliability
Customer Service
Quality
Value
Josh came as arranged. My dishwasher had stopped working in the middle of a cycle. He spent a long time, firstly draining the remaining water, and then listening to various sounds as he pressed a variety of buttons. He diagnosed the problem and then spent time taking the machine apart. After this he tested it to leave the machine in full working order. The problem was a minute chip of bone china that had got into the machinery. I have no hesitation in recommending Josh to repair any domestic appliance.
Which? Trusted Traders Consumer Posted on 04/06/2015 , work completed 04/06/2015
Which? Local Review
Customer Service
Quality
Value
I called AJ for washer dryer repair. This was done to my complete satisfaction at a reasonable price. I would recommend AJ for any appliance repair.
Kaba Posted on 02/06/2015 , work completed 02/06/2015
Which? Local Review
Customer Service
Quality
Value
I called AJ for washer dryer repair. This was done to my complete satisfaction at a reasonable price. I would recommend AJ for any appliance repair.
Kaba Posted on 02/06/2015 , work completed 02/06/2015
Utterly honest- fridge freezer stopped working
Customer Service
Quality
Value
Josh came on time, declared "life extinct" and we would use him for any repair
2011-07-04 17:49:30.223 Posted on 21/05/2015 , work completed 21/05/2015
Incredibly fast oven repair
Customer Service
Quality
Value
Josh came a few hours after I had called. Arrived on time and sorted my problem incredibly fast. A great service! I will definitely use again.
Mafufox Posted on 19/05/2015 , work completed 19/05/2015
Great service and convenient call out times.
Customer Service
Quality
Value
I called late Saturday afternoon about a fault with my washing machine. As I work long full time hours Monday - Friday it is often difficult to schedule repairs but the engineer said he could come out on Sunday morning which was fantastic. He was on time, friendly and polite. Quickly solved the issue and I have a wash on less than 24 hours after the machine broke. Would use the company again and definitely recommend.
Alexandra Posted on 10/05/2015 , work completed 10/05/2015
Let Josh run the country
Customer Service
Quality
Value
If all businesses were run like Josh's the country would be a much more efficient place... Polite and friendly from first contact, immediate response for first call, and washing machine delivered and fitted next morning.. No fuss... no problems.....all excellent
AdamCas Posted on 02/05/2015 , work completed 02/05/2015
dgraham 23/03/2015
Customer Service
Quality
Value
We had a problem with our dishwasher not draining at the end of the washing programme. Josh quickly established the problem, fixed it and made sure it the dishwasher ran through the various cycles in the programme. Very pleased with his service and wouldn't hesitate to use him again.
2011-07-24 14:59:25.357 Posted on 23/03/2015 , work completed 23/03/2015
Great service and a fair price
Customer Service
Quality
Value
I phoned Josh and he came over the same day. He was very clear about the costs up-front, offered a friendly service and the issue was fixed the same day. I would certainly recommend this service! ​
CMR403005727 Posted on 18/03/2015 , work completed 18/03/2015
Super fast and efficient
Customer Service
Quality
Value
Amazingly fast response and great customer service. Advised of the call out charge up front which was very reasonable. friendly and reliable service. Highly recommended.
Cassie Posted on 07/03/2015 , work completed 07/03/2015
Fuss-free and timely job
Customer Service
Quality
Value
Josh was very helpful when my microwave needed fixing on Christmas Eve. He arrived promptly and sorted the problem with minimum fuss. I have since used him to help resolve an issue with my fridge/freezer and again, he provided excellent and timely service. He was polite and courteous throughout and I would certainly recommend him to anyone who has an issue with their home appliances.
quinders Posted on 05/03/2015 , work completed 05/03/2015
Prompt and professional
Customer Service
Quality
Value
Called at 5pm and Josh was here by 7pm. Friendly, knowledgeable. Great customer service. Found fault and fixed problem quickly.
Lara, Middlesex Posted on 03/03/2015 , work completed 03/03/2015
Very good service
Customer Service
Quality
Value
Josh responded quickly to my messages and arranged a visit to my house in short order. He was very easy and amiable to deal with, and carried out the work with no fuss. An altogether pleasing experience.
1628475 Posted on 19/02/2015 , work completed 19/02/2015
Prompt & professional
Customer Service
Quality
Value
Josh rapidly diagnosed the problems with my dishwasher & electric fan oven, & advised me. He is obviously experienced & knowledgeable, & his charges are reasonable.
Grey, London Posted on 19/02/2015 , work completed 19/02/2015
Great Service!
Customer Service
Quality
Value
We had a fault with our dishwasher on a Saturday morning and it was fixed by early afternoon. Josh attended as promised during the pre agreed time slot and the fault was fixed to our satisfaction. He didn't try and sell us expensive parts and was honest about what was needed. I would definitely use him again and would recommend!
Stuart Posted on 15/02/2015 , work completed 15/02/2015
Brilliant job
Customer Service
Quality
Value
Very professional, very knowledgeable and great attention to detail to complete installation of a fridge, freezer and washing machine (all integrated) to a very high standard. Would recommend to all and would use again without hesitation. Excellent value for money.
Rishi, Middlesex Posted on 01/02/2015 , work completed 01/02/2015
Excellent service
Customer Service
Quality
Value
Called following recommendations on this site when washing machine breakdown. Josh managed to fit in a visit the same day. Explained the issues and tried to repair. Explained why certain parts where needed. Kept me updated regularly on delivery of parts. Completed repair after 3 visits all for initial call out. Very impressed as I think many other engineers would have said beyond repair and tried to sell new machine. Josh had even researched issue between visits to make best possible repair.
Which? Trusted Traders Consumer Posted on 26/01/2015 , work completed 26/01/2015
Fast and efficient service
Customer Service
Quality
Value
The repair guy from this company came to my house at the time he said he would and without any messing about repaired my dishwasher. He appeared honest, straight talking and competent. I was very pleased with everything he did and will recommend him to friends and whenever I need this sort of service, use him again. A very reliable and efficient service.
inthewood Posted on 13/01/2015 , work completed 13/01/2015
Which? Local Review
Customer Service
Quality
Value
Very reliable and honourable. Said that it was not necessary to replace any parts. Just serviced washing machine and charged for 1 hour and this was 20.00 hours.
Avishai Posted on 12/01/2015 , work completed 12/01/2015
Sorted out a difficult installation
Customer Service
Quality
Value
Called in Josh following recommendations on this site and was impressed by with his work ethic and the quality of the work. The work involved replacing a built in fridge purchased from a third party supplier. Some extra work was needed to the base in order for the new fridge to fit. All fitted to a high standard and working perfectly. I would recommend Josh without hesitation.
Which? Trusted Traders Consumer Posted on 09/01/2015 , work completed 09/01/2015
Which? Local Review
Customer Service
Quality
Value
Josh turned up in a couple of hours as promised even rang to apologise for slight delay. He clearly explained and rectified the problem with my electric oven timer. Very helpfully also tried to mend the spark ignition on the gas hob, but explained it needed a gas installer to change it, although the switch is electrical. Would recommend his services as prompt and reasonable price.
local observer Posted on 31/12/2014 , work completed 31/12/2014
Highly recommended
Customer Service
Quality
Value
Very efficient, trustworthy and affordable. I would recommend this company to everyone. If I ever have any further problems with appliances I would not hesitate to call them again. This company is proof of the quality services you get from supporting local businesses.
Lycan7 Posted on 01/12/2014 , work completed 01/12/2014
Which? Local Review
Customer Service
Quality
Value
Having found a puddle of water at the bottom of our washing machine I decided to call Appliance Repair as they were located fairly close to us. I had no problems getting through but as Josh was on a job he said he would call back. He did, as promised, and asked for details of the problem, the model, etc. He didn't think it was a fault with the machine, and when he arrived promptly at the allotted time the following day I realised he was right. The problem was with the connector, which he fixed quickly. He is a knowledgeable fellow, and the prompt friendly service means that if needed I will not hesitate to call upon their services again
razzamuffin Posted on 02/11/2014 , work completed 02/11/2014
Dishwasher failure
Customer Service
Quality
Value
We contacted Appliance Repairs after our dishwasher broke and Josh arrived the same day that we called. Unfortunately our 16-year old machine was beyond economic repair but he outlined our options and gave some recommendations as to what we may want to consider as a replacement, without any pressure put on us to buy from him. I was very impressed with his attitude and knowledge as well as his friendly, open manner.
44053 Posted on 22/09/2014 , work completed 22/09/2014
Fridge Repair
Customer Service
Quality
Value
I contacted this company after my freezer stopped working and I couldnt find any company who could help for over a week. Amit could not have been more helpful, he sorted the problem on the same day as i called him. I am highly impressed with the customer service this company give and I cant recommend Amit highly enough.
brenda Posted on 07/09/2014 , work completed 07/09/2014
My Review
Customer Service
Quality
Value
I just had Josh in to fix my electric oven which has given up at Christmas. He was fast, efficient, tidy and did the job within 20 minutes including getting the part from his car. Called only yesterday and requested to come next day which he did. I will definitely use them again for installation, planning on buying a new ceramic hob!
Which? Trusted Traders Consumer Posted on 30/07/2014 , work completed 30/07/2014
Which? Local Review
Customer Service
Quality
Value
Spoke to Josh Saturday morning regarding fitting a new washing machine seal. He visited me the same day, checked the existing the seal and explained that it was sound bar some minor wear. We decided to go ahead anyway and Josh returned on Sunday afternoon to fit the new seal. While washing his hands, he fixed a problem with our toilet seat. A two-fer! My first recommendation on Which local and glad to do so.
boypc Posted on 09/02/2014 , work completed 09/02/2014
Which? Local Review
Customer Service
Quality
Value
Josh has worked on our oven once and on our washer-dryer a couple of times. On each occasion he came round within a couple of hours of our call (once on a Saturday afternoon no less!) and gave us an immediate diagnosis and estimate. Repairs were completed in a couple of days' time at rates far less than we expected. When our washer-dryer was not economical to repair he levelled with us straight away and advised us on our next purchase. Service has always been prompt, exceptionally courteous and great value for money. Recommend without hesitation.
gmcgreevy Posted on 23/01/2014 , work completed 23/01/2014
Which? Local Review
Customer Service
Quality
Value
Fantastic service. I was very disappointed by Dyson's refusal to repair my washing machine even after I had obtained the required replacement door locking mechanism. Josh arrived within an hour of receipt of the replacement part, fixed the problem and charged only ÔøΩ55. Wonderful to have my Dyson washing machine working again rather than assigned to the scrapheap! I highly recommend Josh as a domestic appliance repairer
Andy, Harrow Posted on 09/11/2013 , work completed 09/11/2013
Which? Local Review
Customer Service
Quality
Value
I called A J Appliances to repair my ailing dishwasher. Josh was prompt in attending and accurately diagnosed the problem giving me advice on the comparative cost of repair versus a new machine. I decided on repair which Josh carried out with professionalism. Josh subsequently repaired my dishwasher which he again dealt with speedily, pinpointing the problem and effecting an immediate repair. I am happy to recommend his work to others.
mikemariaboyd Posted on 25/10/2013 , work completed 25/10/2013
Which? Local Review
Customer Service
Quality
Value
AJ Appliances sorted out my Neff Fridge Freezer. Gave me good advice and re-gassed the Fridge and it is now working perfectly. Very straightforward and reasonable and will be using them again if required
JKansara Posted on 20/10/2013 , work completed 20/10/2013
Which? Local Review
Customer Service
Quality
Value
Very competent and speedy repairs carried out by pleasant electrician. We used him several times and would highly recommend him.
Sonia Berry Posted on 21/09/2013 , work completed 21/09/2013
Which? Local Review
Customer Service
Quality
Value
AJ Appliances (Josh) repaired our Neff oven.He was very efficient and helpful,and did not try to sell us unnecessary parts.When we thought there was a problem a few days later he returned free of charge even though it was our mistake.His charges are very reasonable ,much cheaper than Neff suggested.Heartily reccomend.
mickey the boo Posted on 11/05/2013 , work completed 11/05/2013
Which? Local Review
Customer Service
Quality
Value
AJ Appliances repaired out cooker, as the heating element had broken. They were quick, efficient and fairly priced. I would highly recommend them as they helped save us from cold dinners!
penmar Posted on 17/02/2013 , work completed 17/02/2013
Which? Local Review
Customer Service
Quality
Value
My tumble dryer broke down so I called Josh at AJ Appliances. He came in the evening the same day and quickly diagnosed the fault. He ordered the part required and came the next week to finish the job. I was very please with the service and would certainly recommend Josh for any home appliance repair.
MR B GREEN Posted on 20/01/2013 , work completed 20/01/2013
Which? Local Review
Customer Service
Quality
Value
Our condenser tumble dryer wasn't drying - lights for cleaning filter and emptying water tray were flashing but I had changed the filter and emptied the water tray..the problem was inside the machine. Josh explained what the problem was and fixed the tumble dryer. Josh is friendly, professional and knows his stuff. As the other reviewers have noted he is also reasonable. Will definitely call Josh if any other appliances need repairing.
cathy.gleeson Posted on 25/11/2012 , work completed 25/11/2012
Which? Local Review
Customer Service
Quality
Value
I had broken the switch of my expensive Meile vacuum cleaner. Heeelp. I did not need to worry, I found A.J. Appliances ( or Josh ) on Which Local. Thank you Sonia and MBorish. So I called Josh , who was very nice and prompt. He came and collected my vacuum , however within ten minuets he was back with the vacuum repaired. I think that's what you call FAST! So as Josh repairs all domestic appliances, is honest and only charges a reasonable amount I will use him again. Anyway back to vacuuming up after the dog , Thank you Josh!
pookie Posted on 21/05/2012 , work completed 21/05/2012
Which? Local Review
Customer Service
Quality
Value
I had an upright vacum cleaner (Sebo, 12 years old) which suddenly stopped working and was making a strange noise. I called Josh who was most helpful. He collected my vacum cleaner, rang me about the problems he found, gave me a very reasomable quote and, 2 days later, he delivered it to my house in 'like new conditon'! I am extremely satisfied with the repair and I can recommend Josh very highly. He is a very competent young man, kind, quick, and his quote was very good.
Sonia Berry Posted on 24/03/2012 , work completed 24/03/2012
Which? Local Review
Customer Service
Quality
Value
Amazingly reliable and honest. Makes a real effort to keep your old appliances going, even though he does supply new ones. If it is a real old unit, he might bring his father in to advise. Good old fashioned family business.
MBorish Posted on 26/11/2011 , work completed 26/11/2011