Endorsed by Which?

Aquasmith

5.0

106 Reviews

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Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

Organisations and Awards

Jul 2020

About

Complete bathroom refurbishment service.
From the initial site survey, right through to completion of your dream bathroom.
Part of the service we offer is to visit bathroom and tile suppliers with clients, help them choose the correct items that will work in their room.
It is extremely important to us that the project runs smoothly for clients, our attention to detail and pre-planning allows us to accomplish this.
The 2 man fitting teams handle the complete project, this includes all plumbing, carpentry, electrical and tiling.
All waste is removed and disposed of by a licensed company

What we do

  • Bathroom fitters

    • Bathroom design services
    • Accessible bathrooms and showers
    • Wet rooms
    • Bathroom refurbishment
    • Bathroom Installation
    • Bathroom tiling
    • Electric Showers
  • More Services

    • power showers
    • under floor heating
    • lighting and extraction

Customer reviews

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100% of the reviews we publish have been through our stringent moderation process.

5.0
106 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
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Amazing service
Customer Service
Quality
Value
We are really pleased with our experience with Aquasmith. Our bathroom was almost 30 years old. Mitchell was very helpful with choosing all the new fittings and very quick to respond to questions. Jacek (the fitter) was so polite, punctual and helpful while his attention to detail meant the work was completed to a really high standard. No rubbish was left behind. Our bathroom looks even better than we hoped. We have no hesitation in recommending both Mitchell & Jacek of Aquasmith they have done an amazing job
Customer in Hertfordshire Posted on 07/03/2023 , work completed 07/03/2023
Amazing bathroom refurbishment
Customer Service
Quality
Value
I really landed on my feet finding Mitchell of Aquasmith to totally refurbish my 30 year old bathroom and here's why: 1) Started & finished the entire project on time 2) Extremely helpful to me in choosing all the new bathroom fitments 3) Great communication throughout the process 4) Jacek (the fitter) was totally respectful & polite & always on time 5) Works carried out to an incredibly high standard (and I'm really fussy)! 6) Any issues that arose were dealt with swiftly & cleverly 7) All rubbish was removed without any hassle on the last day of the job 8) The bathroom now looks absolutely stunning!! I have no hesitation at all in recommending Mitchell (project manager) & Jacek (bathroom fitter) of Aquasmith - they have done me proud :-)
Customer in Greater London Posted on 04/02/2023 , work completed 18/01/2023
Professional, fast and high quality work
Customer Service
Quality
Value
Working with Mitch and his team was an absolute pleasure. We needed to refit our family bathroom and were impressed with Mitch's knowledge and ideas for the layout changes. We had a quote quickly and everything was documented clearly so we had no surprises when the work started. Everything was arranged prior to the work starting and the fitter Jaeck was very punctual, respectful, skilled and clean. The work finished exactly when it was supposed to. We are very happy with the quality of work. Would highly recommend Mitch and his team.
Customer in Greater London Posted on 12/12/2022 , work completed 02/12/2022
New bathroom
Customer Service
Quality
Value
After some research, I invited Mitchell from Aquasmith to quote for replacing my bathroom. I immediately felt at ease with Mitchell, he was very professional and helpful with various suggestions and options for the work. Although his quote was not the cheapest, I decided to proceed as I had confidence that the work would be completed satisfactorily; I am pleased to say that I do not regret that decision and I am delighted with my lovely new bathroom. Mitchell assisted with the purchase of the new fittings, which was much appreciated and saved me a lot of worry over what I needed to buy. The fitter Jacek was not only extremely good at his job, he was also punctual, courteous and tidy. He worked very hard to get the job completed within the quoted timescale, dealing with electrics, tiling and painting as well as the actual bathroom fittings, in a bathroom with uneven walls and a sloping ceiling! The standard of his work is excellent. An issue with the wrong bath being delivered (beyond Aquasmith's control) was dealt with swiftly so that it did not delay completion. I would have no hesitation in engaging Aquasmith again.
Customer in Hertfordshire Posted on 11/12/2022 , work completed 18/11/2022
Great service from a very nice team of people.
Customer Service
Quality
Value
We moved into our current house 23 years ago and the first thing we said was "we must do something about that bathroom". It's taken us 23 years to get round to doing anything but the result was certainly worth the wait and all the research that had gone into it. Mr Mitchell of Aquasmith certainly understood what we wanted and offered excellent advice followed by first class work and a timely completion. Highly recommended and I would certainly use Aquasmith again.
Customer in Greater London Posted on 09/12/2022 , work completed 06/12/2022
The trader replied (on 12/12/2022)
Thank you for posting this review. I hope you really enjoy using your new bathroom.
The trader replied (on 12/12/2022)
Thank you for posting this review. I hope you really enjoy using your new bathroom.
Quality Work
Customer Service
Quality
Value
I recently got my bathroom renovated to a high spec. Prior to work done, Mitchell brought me to select tiles and products for the toilet. While he was there he gave me all the advice I needed. Mitchell's team were very professional and extremely friendly. I happened to be away on holiday and the team were in constant contact with me throughout the work and took pictures for me on their progress. They took care of my home and ensured everything was tidy after. Mitchell also helped me get things refunded for things which I didn't need anymore and also additional leftovers. The price may be slightly higher than others but you know you will get quality especially with a company that has been around for so many years. At the end of the work, the team surprisingly gave me a free squeegee. I thought it was a really genuine nice touch which I have never encountered. Well done to the team.
Customer in Greater London Posted on 18/11/2022 , work completed 31/10/2022
The trader replied (on 12/12/2022)
Thank you for posting this review. I hope you enjoy using your new bathroom.
The trader replied (on 12/12/2022)
Thank you for posting this review. I hope you enjoy using your new bathroom.
Exceptional quality and service from genuinely trustworthy and supportive people
Customer Service
Quality
Value
We've recently had our rather antiquated bathroom completely refitted by Aquasmith. From the outset, and throughout the whole process, Mitchell provided invaluable support and guidance, helping us to balance the aesthetic and the pragmatic, ensuring that the project resulted in exactly what we wanted. He was able to substantiate our design choices and inform us of the limitations of certain aspirational ideas, providing realistic lead times for materials, and helping us to manage deadlines. The actual work on the bathroom itself was carried out by Mario, who is the most skilled, conscientious, and helpful tradesman I've encountered. Invariably, owing to the age of our house, and the imprecise nature of its construction, there were numerous challenges that needed to be overcome in order to create a flawless finish. Mario was able to solve all of the issues that the house threw at him; tapering walls to straighten tile alignment and accommodate large thermo-regulating controls; moving waste pipes to ensure the floor remained totally level etc. He would discuss every single solution with us to ensure that we were happy with the approaches, and I'm certain that without his level of knowledge and craftsmanship things wouldn't have turned out as perfectly as they have. There was so much support throughout the whole experience, and I think the most reassuring aspect was the trust that was built with Mitchell and Mario. We'll definitely be using Aquasmith again.
Customer in Greater London Posted on 07/11/2022 , work completed 03/11/2022
The trader replied (on 12/12/2022)
Great review, thankyou for posting it. I hope you enjoy using your new bathroom.
Great outcome and well managed process
Customer Service
Quality
Value
Aquasmith have completely refurbished my 90 year old mum's bathroom so that she has an accessible shower and a bathroom that works as a whole. From the outset Mitchell was helpful and friendly and highlighted issues we needed to think about - we went to a number of specialist companies and although their advice was useful in clarifying what we needed in terms of accessiblity, they could not match the balance of practical know-how, flexibility or value for money from Aquasmith. Throughout the process we felt well supported - from checking ideas and coming up with a design that would work, through the choosing of the fittings that would work best for her (with good prices), linking in to other works that were needed to facilitate, and utlimately on the job itself where the work was done in the expected time, despite challenges, and with minimal mess (which was cleaned up completely at the end) even though space was at a premium. Everything was done to budget and within the agreed timescales. The bathroom is extremely small and my mum was anxious about managing the change from what she has been used to, but she is very happy with the outcome and so are we. We are very glad we chose Aquasmith.
Customer in Portsmouth Posted on 31/10/2022 , work completed 14/10/2022
The trader replied (on 12/12/2022)
Thank you for posting this review. I sincerely hope your Mum is enjoying using her new shower.
Major Bathroom Refurbishment
Customer Service
Quality
Value
We received very good support in helping us select tiles bathroom furniture and fittings before the work started. The team that Mitchell, the owner of Aquasmith, assigned to the job were polite, courteous and tidy. There were a few issues that occurred during the installation, one which resulted in a delay to completion, but this was due to a problem with one of the supplied items. My wife and I if asked for a recommendation for bathroom fitters, would have no hesitation in recommending Aquasmith. If I was being mean I would only award 4 stars, but as the major issue was outside of their control, and communication over all the issues was excellent so 5!
Customer in Greater London Posted on 12/10/2022 , work completed 11/10/2022
Exceptionally good bathroom refit
Customer Service
Quality
Value
I'm absolutely delighted with my new bathroom. From the initial visit to completion of the work, including all the rubbish and waste being collected and removed, everything has been completed on time and to an exceptionally high standard. I feel like I now have to renovate the rest of the house to bring it closer to the standard of my bathroom. Old bathtub, shower, basin, tiles, panelling and WC were ripped out with the walls fitted with plasterboard as necessary and freshly tiled with a large walk in shower installed exactly as I wanted it. Mitchell took the time to understand what I wanted and the fitter, Jacek, worked extremely hard and patiently in a tight space and on some extremely hot days to deliver a beautifully designed and installed bathroom that exceeds my very expectations. I'm delighted with the result and highly recommend this contractor.
Customer in Hertfordshire Posted on 23/07/2022 , work completed 16/05/2022