Endorsed by Which?

Aquasmith

5.0

112 Reviews

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Organisations and Awards

Jul 2020

About

Complete bathroom refurbishment service.
From the initial site survey, right through to completion of your dream bathroom.
Part of the service we offer is to visit bathroom and tile suppliers with clients, help them choose the correct items that will work in their room.
It is extremely important to us that the project runs smoothly for clients, our attention to detail and pre-planning allows us to accomplish this.
The 2 man fitting teams handle the complete project, this includes all plumbing, carpentry, electrical and tiling.
All waste is removed and disposed of by a licensed company

What we do

  • Bathroom fitters

    • Bathroom design services
    • Accessible bathrooms and showers
    • Wet rooms
    • Bathroom refurbishment
    • Bathroom Installation
    • Bathroom tiling
    • Electric Showers
  • More Services

    • power showers
    • under floor heating
    • lighting and extraction

Customer reviews

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5.0
112 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
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Great service from a very nice team of people.
Customer Service
Quality
Value
We moved into our current house 23 years ago and the first thing we said was "we must do something about that bathroom". It's taken us 23 years to get round to doing anything but the result was certainly worth the wait and all the research that had gone into it. Mr Mitchell of Aquasmith certainly understood what we wanted and offered excellent advice followed by first class work and a timely completion. Highly recommended and I would certainly use Aquasmith again.
Customer in Greater London Posted on 09/12/2022 , work completed 06/12/2022
The trader replied (on 12/12/2022)
Thank you for posting this review. I hope you really enjoy using your new bathroom.
The trader replied (on 12/12/2022)
Thank you for posting this review. I hope you really enjoy using your new bathroom.
Quality Work
Customer Service
Quality
Value
I recently got my bathroom renovated to a high spec. Prior to work done, Mitchell brought me to select tiles and products for the toilet. While he was there he gave me all the advice I needed. Mitchell's team were very professional and extremely friendly. I happened to be away on holiday and the team were in constant contact with me throughout the work and took pictures for me on their progress. They took care of my home and ensured everything was tidy after. Mitchell also helped me get things refunded for things which I didn't need anymore and also additional leftovers. The price may be slightly higher than others but you know you will get quality especially with a company that has been around for so many years. At the end of the work, the team surprisingly gave me a free squeegee. I thought it was a really genuine nice touch which I have never encountered. Well done to the team.
Customer in Greater London Posted on 18/11/2022 , work completed 31/10/2022
The trader replied (on 12/12/2022)
Thank you for posting this review. I hope you enjoy using your new bathroom.
The trader replied (on 12/12/2022)
Thank you for posting this review. I hope you enjoy using your new bathroom.
Exceptional quality and service from genuinely trustworthy and supportive people
Customer Service
Quality
Value
We've recently had our rather antiquated bathroom completely refitted by Aquasmith. From the outset, and throughout the whole process, Mitchell provided invaluable support and guidance, helping us to balance the aesthetic and the pragmatic, ensuring that the project resulted in exactly what we wanted. He was able to substantiate our design choices and inform us of the limitations of certain aspirational ideas, providing realistic lead times for materials, and helping us to manage deadlines. The actual work on the bathroom itself was carried out by Mario, who is the most skilled, conscientious, and helpful tradesman I've encountered. Invariably, owing to the age of our house, and the imprecise nature of its construction, there were numerous challenges that needed to be overcome in order to create a flawless finish. Mario was able to solve all of the issues that the house threw at him; tapering walls to straighten tile alignment and accommodate large thermo-regulating controls; moving waste pipes to ensure the floor remained totally level etc. He would discuss every single solution with us to ensure that we were happy with the approaches, and I'm certain that without his level of knowledge and craftsmanship things wouldn't have turned out as perfectly as they have. There was so much support throughout the whole experience, and I think the most reassuring aspect was the trust that was built with Mitchell and Mario. We'll definitely be using Aquasmith again.
Customer in Greater London Posted on 07/11/2022 , work completed 03/11/2022
The trader replied (on 12/12/2022)
Great review, thankyou for posting it. I hope you enjoy using your new bathroom.
Great outcome and well managed process
Customer Service
Quality
Value
Aquasmith have completely refurbished my 90 year old mum's bathroom so that she has an accessible shower and a bathroom that works as a whole. From the outset Mitchell was helpful and friendly and highlighted issues we needed to think about - we went to a number of specialist companies and although their advice was useful in clarifying what we needed in terms of accessiblity, they could not match the balance of practical know-how, flexibility or value for money from Aquasmith. Throughout the process we felt well supported - from checking ideas and coming up with a design that would work, through the choosing of the fittings that would work best for her (with good prices), linking in to other works that were needed to facilitate, and utlimately on the job itself where the work was done in the expected time, despite challenges, and with minimal mess (which was cleaned up completely at the end) even though space was at a premium. Everything was done to budget and within the agreed timescales. The bathroom is extremely small and my mum was anxious about managing the change from what she has been used to, but she is very happy with the outcome and so are we. We are very glad we chose Aquasmith.
Customer in Portsmouth Posted on 31/10/2022 , work completed 14/10/2022
The trader replied (on 12/12/2022)
Thank you for posting this review. I sincerely hope your Mum is enjoying using her new shower.
Major Bathroom Refurbishment
Customer Service
Quality
Value
We received very good support in helping us select tiles bathroom furniture and fittings before the work started. The team that Mitchell, the owner of Aquasmith, assigned to the job were polite, courteous and tidy. There were a few issues that occurred during the installation, one which resulted in a delay to completion, but this was due to a problem with one of the supplied items. My wife and I if asked for a recommendation for bathroom fitters, would have no hesitation in recommending Aquasmith. If I was being mean I would only award 4 stars, but as the major issue was outside of their control, and communication over all the issues was excellent so 5!
Customer in Greater London Posted on 12/10/2022 , work completed 11/10/2022
Exceptionally good bathroom refit
Customer Service
Quality
Value
I'm absolutely delighted with my new bathroom. From the initial visit to completion of the work, including all the rubbish and waste being collected and removed, everything has been completed on time and to an exceptionally high standard. I feel like I now have to renovate the rest of the house to bring it closer to the standard of my bathroom. Old bathtub, shower, basin, tiles, panelling and WC were ripped out with the walls fitted with plasterboard as necessary and freshly tiled with a large walk in shower installed exactly as I wanted it. Mitchell took the time to understand what I wanted and the fitter, Jacek, worked extremely hard and patiently in a tight space and on some extremely hot days to deliver a beautifully designed and installed bathroom that exceeds my very expectations. I'm delighted with the result and highly recommend this contractor.
Customer in Hertfordshire Posted on 23/07/2022 , work completed 16/05/2022
Fantastic New Kitchen
Customer Service
Quality
Value
This was the fourth job carried out for us by Acquasmith, the previous ones all being bathroom work. It involved the stripping out and complete replacement of our kitchen. Mario carried out all the previous work, so we asked for him again. As before, he carried out the work to a very high standard, and did his best to make the whole process as stress-free as possible for us. Likewise, Mitchell again supervised the work, and his calm, pragmatic manner helped the job go smoothly, including sorting out a few issues with the kitchen suppliers.
Customer in Greater London Posted on 24/06/2022 , work completed 09/06/2022
Bathroom.
Customer Service
Quality
Value
Aquasmith transformed a bathroom covered in mold with dangerous rotten floor boards into a beautiful, efficient, immaculate bathroom. Front start to finish, I was able to consult with the team at any time, was assisted in the necessary purchases, the scheduled date was met, and all done with a quiet professionalism.
Customer in Greater London Posted on 22/04/2022 , work completed 01/04/2022
Excellent service - highly recommended
Customer Service
Quality
Value
We were delighted with our new bathroom designed by Mitchell & installed by Mario. Mitchell was incredibly helpful when it came to choosing & buying the bathroom furniture and tiles taking all the hard work out choosing the correct & appropriate furniture and amount of tiles for the floor & ceiling. Mario’s work was incredible - he was clean & tidy (not easy when you’re ripping out an old bathroom, including all the tiles) and he was very thorough and took great pride in his work. When a small problem arose, there wasn’t anything that Mitchell nor Mario would do to correct it. We were so impressed that we immediately booked them to upgrade our downstairs guest cloakroom! We highly recommend Aquasmith. Thank you, gentlemen.
Customer in Hertfordshire Posted on 11/02/2022 , work completed 31/01/2022
Highly professional and top quality workmanship
Customer Service
Quality
Value
Cannot fault Aquasmith. A very professional outfit. They managed the project with regular visits and communication. He foresaw issues before they arose and gave sound advice and input. Clear communication re what is included and what is not. The fitter was incredible, jack of all trades and master of all too, very impressed. Worked all the hours, never off site and planned ahead. I was kept informed about what was happening, the next steps and what was needed from me, all in a timely manner. Highly recommend them. You definitely get what you pay for. Thank you.
Customer in Kent Posted on 21/12/2021 , work completed 20/12/2021