Endorsed by Which?

Aquasmith

5.0

143 Reviews

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Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

Organisations and Awards

Jul 2020

About

Complete bathroom refurbishment service.
From the initial site survey, right through to completion of your dream bathroom.
Part of the service we offer is to visit bathroom and tile suppliers with clients, help them choose the correct items that will work in their room.
It is extremely important to us that the project runs smoothly for clients, our attention to detail and pre-planning allows us to accomplish this.
The 2 man fitting teams handle the complete project, this includes all plumbing, carpentry, electrical and tiling.
All waste is removed and disposed of by a licensed company

What we do

  • Bathroom fitters

    • Bathroom design services
    • Accessible bathrooms and showers
    • Wet rooms
    • Bathroom refurbishment
    • Bathroom Installation
    • Bathroom tiling
    • Electric Showers
  • More Services

    • power showers
    • under floor heating
    • lighting and extraction

Customer reviews

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100% of the reviews we publish have been through our stringent moderation process.

5.0
143 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Excellent
Customer Service
Quality
Value
We cannot recommend Mitchell and Mario enough. They did the most brilliant job renovating our bathroom. Super efficient, speedy, and the bathroom looks lovely. They really cared about the finished result and Mitchell’s advice was always on point and much appreciated. We had an unexpected leak after they had completed the work (not their fault) but even on a Sunday they were immediately in touch to sort it out and had it fixed that week. 100% recommended!
Customer in Greater London Posted on 27/12/2023 , work completed 15/11/2023
Fantastic, high quality, great communication
Customer Service
Quality
Value
We were so happy to find Mitchell and his team to do a bathroom renovation for us. Previously we had a small, cramped and badly ventilated showerroom. We wanted a bath/shower (for impending baby) and a new window to improve ventilation, as well as full refit. We were also on a very tight timeline which Mitchell and team accommodated. Mitchell was reassuring, knowledgeable and upfront from the outset with a very reasonable and clearly broken down quote. He and his team worked incredibly hard, putting in late evenings and Saturdays to complete the work on time - which they did. A group WhatsApp really helped with clear communication throughout the work and we were consulted about a couple of minor unplanned additions to the quote before moving forward. We paid exactly what we were expecting to. The guys doing the work had real expertise - great problem solvers with very high standards for all aspects of the project, and did not hesitate to call to ask our views or preference. They also worked with our bath equipment supplier to ensure the chosen products fitted properly. We love our new bathroom - finished to an extremely high standard and is by far the nicest and most well-finished room in our house. Would not hesitate to recommend!
Customer in Greater London Posted on 19/12/2023 , work completed 15/12/2023
Fabulous bathroom
Customer Service
Quality
Value
We are delighted by our new bathroom ! The project was well planned within budget, Mitchell is an amazing manager who gave us a lot of advice and respected our requirements. We had a couple or orders mistakes that were fixed very quickly. Also some plumbing discoveries below the floor that were also fixed efficiently. Jacek is a fantastic bathroom fitter, very tidy with attention to details. We highly recommend Aquasmith, and will certainly hire this company again in the near future to refurbish a utility room and guest toilet.
Customer in Greater London Posted on 18/12/2023 , work completed 03/11/2023
Bathroom refurb - dream bathroom!
Customer Service
Quality
Value
I had someone lined up to renovate my bathroom and he would go for months with no contact, or had an issue with where by bathroom was from, etc. Mitchell was recommended to me by a friend. The process was so easy from introduction to completion. Communication was excellent, and everyone was so reassuring. At times I thought there was a problem, I was told no, everything is fine, smiles and reassurance and my bathroom looks and feels amazing. I'm still in awe of having a real bathroom! The work was very clean, respectful and I could go out to work feeling safe. Mitchell had a great team with Jack who quality controlled everything. I couldn't be happier and would recommend Mitchell every time.
Customer in Essex Posted on 01/12/2023 , work completed 17/11/2023
FABULOUS NEW KITCHEN
Customer Service
Quality
Value
This is the 2nd time I have engaged Mitchell of Aquasmith to totally refurbish a room for me. In January this year it was my bathroom and this August/September, it was my 30 year old kitchen! The results were exactly the same, absolutely stunning work to an incredibly high standard. Started & finished the project on time and with the minimum of mess & fuss. Jacek left everything neat & tidy every day before going home, which was very much appreciated. Communication was excellent, as I was updated continually with the progress of works and what to expect and when. The end result is the flawless kitchen of my dreams and I can't recommend Mitchell & Jacek highly enough - 5* all the way :-)
Customer in Greater London Posted on 24/10/2023 , work completed 15/09/2023
Amazing Bathrooms
Customer Service
Quality
Value
We have recently had two wet rooms completed by Aquasmith, all I can say absolutely brilliant. Highly knowledged, skilled and professional. Mitchell knows exactly what to do, kept me up to date with the progress of the installation of the bathrooms. First time I have completed work in my house and did not have any doubts or feel stressed. Thank you, love my amazing bathrooms!
Customer in Greater London Posted on 01/10/2023 , work completed 29/09/2023
Bathroom Installation
Customer Service
Quality
Value
A very good company. Aquasmith installed a new bathroom to a very high standard and over a short period of time. They maintained good communication throughout the process, and were punctual, reliable and helpful. I would happily recommend Aquasmith to anyone considering the installation of a new bathroom.
Customer in Greater London Posted on 22/07/2023 , work completed 07/07/2023
A truly Trusted Trader!
Customer Service
Quality
Value
I can wholeheartedly endorse all the very positive reviews on this site. We were extremely lucky to find Mitchell and his team. He has a very warm and easy manner and always seems to be able to answer his phone immediately; a rare thing, even among trusted traders. Just two hours after his initial visit he emailed a quote which turned out to be accurate. Throughout the whole process he always responded to our wishes and queries; giving very helpful advice and suggestions. He actually made a visit with us to showrooms to help us choose our bathroom furniture and materials; giving us very sound advice. His immense knowledge and experience was demonstrated by how little material was left over at the end. I have to add that I have never seen a more hardworking and skilled craftsman as Mario who fitted the bathroom and completed the work well before the estimated time to an extremely high standard. We now have a really beautiful bathroom which fulfils our every need, and then some. A smooth and painless process from beginning to end. Totally delighted. A truly Trusted Trader!
Customer in Greater London Posted on 31/05/2023 , work completed 30/05/2023
Amazing service
Customer Service
Quality
Value
We are really pleased with our experience with Aquasmith. Our bathroom was almost 30 years old. Mitchell was very helpful with choosing all the new fittings and very quick to respond to questions. Jacek (the fitter) was so polite, punctual and helpful while his attention to detail meant the work was completed to a really high standard. No rubbish was left behind. Our bathroom looks even better than we hoped. We have no hesitation in recommending both Mitchell & Jacek of Aquasmith they have done an amazing job
Customer in Hertfordshire Posted on 07/03/2023 , work completed 07/03/2023
Amazing bathroom refurbishment
Customer Service
Quality
Value
I really landed on my feet finding Mitchell of Aquasmith to totally refurbish my 30 year old bathroom and here's why: 1) Started & finished the entire project on time 2) Extremely helpful to me in choosing all the new bathroom fitments 3) Great communication throughout the process 4) Jacek (the fitter) was totally respectful & polite & always on time 5) Works carried out to an incredibly high standard (and I'm really fussy)! 6) Any issues that arose were dealt with swiftly & cleverly 7) All rubbish was removed without any hassle on the last day of the job 8) The bathroom now looks absolutely stunning!! I have no hesitation at all in recommending Mitchell (project manager) & Jacek (bathroom fitter) of Aquasmith - they have done me proud :-)
Customer in Greater London Posted on 04/02/2023 , work completed 18/01/2023