Endorsed by Which?

Aquasmith

5.0

129 Reviews

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Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

Organisations and Awards

Jul 2020

About

Complete bathroom refurbishment service.
From the initial site survey, right through to completion of your dream bathroom.
Part of the service we offer is to visit bathroom and tile suppliers with clients, help them choose the correct items that will work in their room.
It is extremely important to us that the project runs smoothly for clients, our attention to detail and pre-planning allows us to accomplish this.
The 2 man fitting teams handle the complete project, this includes all plumbing, carpentry, electrical and tiling.
All waste is removed and disposed of by a licensed company

What we do

  • Bathroom fitters

    • Bathroom design services
    • Accessible bathrooms and showers
    • Wet rooms
    • Bathroom refurbishment
    • Bathroom Installation
    • Bathroom tiling
    • Electric Showers
  • More Services

    • power showers
    • under floor heating
    • lighting and extraction

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
129 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
En suite shower refurbishment
Customer Service
Quality
Value
Our shower was in dire need of refurbishment and we are delighted with the outcome of Mitchell, Maciek and Jack's work. They are extremely hard working and well organised. Everything went very smoothly and to plan and budget. They are very professional, tidy and conscientious workers and are experts in their shower and bathroom work. It was a pleasure to have them in the house and they were always helpful and knowledgeable when there were problems to sort out or decisions to be made. We do not hesitate in recommending them and would definitely use them again when we need to. A huge thank you to them for transforming our tired and very sorry looking shower room!
Customer in Greater London Posted on 23/12/2019 , work completed 08/11/2019
The trader replied (on 26/01/2020)
Really delighted that you are happy with the result, our efforts and quality of service B & L. I sincerely hope you are enjoying using your new en suite.
Sheer Class
Customer Service
Quality
Value
I cannot praise Aquasmith enough. Mitchell was with from beginning to end. He was with when I completed the order with the plumber's merchant, spotted some errors in the order, corrected them and asked for trade price. Mitchell was with me when I order the tiles and asked for trade price. He also returned the unused tiles and obtained us a refund. The builder used were Jack and Majciek. I would describe them as perfectionists as is Mitchell who oversaw the works coming by regularly. If you are required to think on the spot, make decisions and are not sure what is the right thing to do then my advice is to lean them, trust them, they wouldn't steer you wrong. Not for either of them the easy quick solutions, but rather the aesthetic and standards is what dominates. When the works were completed, I was reluctant to use the bathroom. All I wanted to do is just look at it. To think that we should be the custodians of something so beautiful. I hope to call on them again in the future. Thank you, Mitchell and my heartfelt thanks to Jack and Majciek.
Julia in Greater London Posted on 31/10/2019 , work completed 14/10/2019
The trader replied (on 09/12/2019)
Thanks so much for this wonderful review Julia, it truly was a pleasure working for you.
Excellent service and highly professional work
Customer Service
Quality
Value
Aquasmith recently transformed our tired old-fashioned en-suite bathroom into a beautiful modern shower room. We have been very impressed with the professionalism of this company throughout the entire project. Mitchell always responded quickly to all of our queries and the two tradesmen were polite, friendly and worked hard each day to ensure the job was completed on time. They clearly take great pride in their work and this is evident in the finish. We would definitely ask this company to undertake another bathroom project for us.
Customer in Hertfordshire Posted on 27/10/2019 , work completed 15/10/2019
The trader replied (on 10/12/2019)
Thank you so much for the review, so delighted you are happy with the result and our service.
Excellent, professional service and great workmanship.
Customer Service
Quality
Value
I was very impressed with the professional service provided by Mitchell and his team, from first providing the quote, agreeing the works through to completing the bathroom, it all went very smoothly, on time and on budget - I couldn’t have asked for more! Would definitely recommend the company. Great job!
Damian Posted on 20/10/2019 , work completed 19/09/2019
The trader replied (on 09/12/2019)
Thanks so much for the review Damian, hope your Mum is enjoying the walk-in shower.
Superb quality work and superb customer service and communication
Customer Service
Quality
Value
Mitchell and his Aquasmith team completed a significant project including merging several rooms together to create a large bathroom. The finish and advice received (great ideas which improved the design) were first rate. The communication was excellent and there is really little I can fault whatsoever. I would wholehearted recommend. Thank you to everyone involved.
Customer in Greater London Posted on 20/10/2019 , work completed 14/02/2018
The trader replied (on 09/12/2019)
Thank you so much for the review, it is so satisfying that our efforts are appreciated.
Rejuvenation of a cloakroom/toilet area
Customer Service
Quality
Value
Excellent workmanship and finishing off which turned an awful room into a pleasant bathroom to be proud of adding value and function to the apartment.
Customer in West Sussex Posted on 28/09/2019 , work completed 27/09/2019
The trader replied (on 09/12/2019)
Absolutely delighted you are happy with the result, thank you so much for this great review.
Complete bathroom refit to a high standard
Customer Service
Quality
Value
We hired Aquasmith to do a complete refit of a our main but quite small bathroom. The guys were professional, hard working and arrived on time each morning. They took care to cover the carpets as they worked and cleared all the waste away once they were done. Mitchell also called in regularly to make sure everything was going well. Their work was to a high standard, with a very good (and straight!) finish on the around 1000 wall tiles we were installing. The price we agreed was fixed in at the start so it meant we didn’t pay more when some things took a bit longer than expected - the house is over 100 years old but they dealt with a number of challenges really well, even going the extra mile to straighten out a wonky window. There was a small issue initially with the fit on the toilet waste but they were more than happy to come back to make sure we were 100% happy with the work. We would definitely recommend.
Customer in Greater London Posted on 10/08/2019 , work completed 26/07/2019
The trader replied (on 09/12/2019)
Thank you so much for this great review, I hope you are really enjoying using your new bathroom.
Very happy with new bathroom
Customer Service
Quality
Value
New bathroom installed over 10 days. Very happy with quality of work and timeliness - job completed on time and without any problems.
Customer in Greater London Posted on 04/08/2019 , work completed 29/07/2019
Great people, great workmanship
Customer Service
Quality
Value
I only write reviews when the work and people are exceptional. This was the case with Aquasmith. They fully refurbished three beautiful bathrooms for us. The work involved pulling out the old bathrooms, re-plumbing, re-boarding and painting, tiling, installing furniture, fittings and electrics. The two tradesmen we worked with prided themselves on the quality of their work with remarkable attention to detail. They were professional, communicative and good natured throughout. No matter how much you plan a bathroom, there are always surprises when you uncover what lies beneath the surface and receive goods. When encountering challenges the team consistently presented clear options backed by solid reasoning to help us make the best decision. The project was delivered on budget despite taking a few weeks longer than expected due to complexity of the work. I invested a lot of time looking for the best bathroom fitters. Based on the quality of their work and the pleasure they are to work with, I am delighted to recommend them.
Customer in Greater London Posted on 31/07/2019 , work completed 26/07/2019
Very professional and helpful
Customer Service
Quality
Value
After previously using them for complete bathroom refitting we just used Aquasmith for a downstairs WC installation, and they were brilliant - supporting on planning as well as completing the work to a very high standard, and keeping the house tidy along the way
Customer in Greater London Posted on 30/07/2019 , work completed 29/07/2019
Refurbishment of Downstairs WC
Customer Service
Quality
Value
My downstairs WC was in a dreadful state and I had put off doing anything about it for years. I selected Aquasmith based on the reviews I had read and have been very impressed with their work. Everything has been completed to a very high standard and I am delighted with the finished result. Mitchell was extremely helpful every step of the way, and I was kept informed with everything as work progressed. The work has been carried out to budget, any additional cost was for items purchased for the work on my behalf which was hugely convenient for me. I would not hesitate to recommend this company to others, nor to use them again for any further work I might have.
Customer in Hertfordshire Posted on 13/04/2019 , work completed 12/04/2019
transformation of pokey bathroom to modern shower room
Customer Service
Quality
Value
Aquasmith offer an excellent bathroom conversion and updating service with the highest quality workmanship and after sales service. Mitchell is extremely helpful, fair and accommodating and gives sound advice but is careful to leave issues of taste and preference when purchasing tiles and other shower room equipment. no request is too difficult for the team to deal with. We were highly impressed and satisfied. I have no hesitation in recommending Aquasmith.
Customer in West Sussex Posted on 01/02/2019 , work completed 19/12/2018
Friendly, reliable, honest, great quality and on time!
Customer Service
Quality
Value
The guys arrived on time every day and were extremely polite and friendly. They worked hard every day, but at the end of each day they cleaned up the work area, hoovered, put tools away and even washed up their cups! They understood the deadlines I needed them to work to and finished a day early. They did a great job.
Customer in Hertfordshire Posted on 31/01/2019 , work completed 29/01/2019
Happy Customer
Customer Service
Quality
Value
We hired Mitchell and his team to do a complete bathroom refit after an initial consultation. The team arrived promptly in the morning and worked right through until 5pm. Our carpets were protected with film so not to tread in the dirt and dust. They did a fantastic job and came up with creative solutions when the parts we had ordered weren’t usual spec. We would highly recommend Mitchell and his team.
Rachel Posted on 18/10/2018 , work completed 18/10/2018
A Super Company
Customer Service
Quality
Value
I was recommended to Mitchell Harris ( Aquasmith) by a friend of mine who used them to refit her bathroom. I wanted to install a walk in shower in my bathroom. Mitchell visited, took instructions, made suggestions and produced a quote within a couple of days. We fixed a start date and all the hardware was delivered on the Friday ready for the Monday start. His fitters arrived sharp at 8am and completely covered the floors, stairs and carpets to protect them. They did a fabulous job, were a pleasure to have around and were extremely clean and tidy. The job was finished on time and on quote. I would have no hesitation in using them again and recommending them to others.
Andrew C Posted on 07/10/2018 , work completed 07/10/2018
A Very Happy Cutomer
Customer Service
Quality
Value
We had a new bathroom fitted, Aquasmith were very professional the work was well planed & executed, they also found a leaking lead pipe that had been giving us problems for years , & other firms had missed , & we no longer have to live with a nasty damp smell. I will most certainly always use them in future
Maggie Biasiolo, . Posted on 14/06/2018 , work completed 14/06/2018
Happy Costomer
Customer Service
Quality
Value
Aquasmith were very professional The work was well planned & executed They also discovered a leaking lead pipe that has been leaking for many years & other firm missed , we are now free of a very nasty damp smell, We are very happy with their work & will certainly use them in the future.
Mrs Maggie Biasiolo, . Posted on 14/06/2018 , work completed 14/06/2018
Very high standard of finish
Customer Service
Quality
Value
Mitchell and his team did a first rate job of ripping out our old bathroom and installing a modern shower room. It now looks like a Bathstore showroom. Mitchell helped us design and select the most appropriate fittings and the installation guys kept us involved at each stage to approve what they were doing. Mitchell called in regularly to give us an update and to monitor progress. The whole thing was completed in about half the time we expected, even though they met several unforeseen snags in our nearly 100 year old bathroom. None of the snags phased them and they just got on with the work. Highly recommended. Just a last thought, the installation team cleaned up each day and the final finish was excellent.
Dixon Posted on 16/05/2018 , work completed 16/05/2018
Quality and reliable
Customer Service
Quality
Value
Mitchell provided a timely quote, help and advice on the purchase of the furniture. The team were a real professionals - tidy, courteous, hard working, explained the work and discussed any issues to help us make the best decision and the renovation progressed. They completed 2 en suit shower room renovations in 15 days. The timing went over due to the tiling we chose but we were were notified that this would be the case. We have been very pleased with the end result with two very different shower rooms.
Sarah Lythgoe Posted on 18/04/2018 , work completed 18/04/2018
Bathroom/wetroom refurbishment
Customer Service
Quality
Value
Superb work, great attention to detail by skilled and careful craftsmen who were always polite and happy to let the customer feel involved with the various stages. Very quick workers, hardworking and thorough, no breaks taken in 10 hour days, job took less than half the time a previous unsatisfactory installer had taken some years ago and was done to a far superior standard. In the past for this bathroom we had chosen on price more than proven reputation, that was a rare mistake, not to be repeated ever again. Checkatrade and Trusted Traders are the places to go for the most reliable reviews. We cannot recommend this firm and the people working for Aquasmith, highly enough, brilliant all around and so good, it is actually enjoyable paying for their work at the end of the job, that is a recommendation in itself we feel.
Peter Stanley Posted on 13/03/2018 , work completed 13/03/2018
New Bathroom Fitted - Exceptional Quality
Customer Service
Quality
Value
Ours was a fairly complicated job. We had a separate toilet and old bathroom on the first floor of our house, which we wanted to combine into a larger single bathroom. We could not be more pleased with the end result. Mitchell's guys knocked through the wall, tore out the old fittings, fitted the new plumbing and electrics, tiled and installed our shiny new bath furniture and fittings. Every time they encountered a problem, they addressed it with a minimum of fuss. The bathroom now looks amazing - everything we hoped for, and more. The guys were incredibly polite and well-mannered, always on time, and the workmanship is of an exceptional standard. You can clearly see that they take great pride in the quality of their work. We are so, so happy we went with Aquasmith, and we cannot recommend them highly enough.
TJAndrews1980 Posted on 24/02/2018 , work completed 24/02/2018
2 fantastic bathrooms
Customer Service
Quality
Value
Mitchell and his team have been fantastic to work with. They defy all apprehensions and prejudices one has when dealing with builders. They are extremely professional, skillful and have promptly delivered great quality work. They may seem slightly expensive but ultimately you land up with a perfect outcome so I am happy to pay the price for this. It has been delightful doing business with Aquasmith and I would be happy to recommend them and wish them all the best. Ours was a challenging project executed efficiently- very very happy!
Ankit Sagar Posted on 07/02/2018 , work completed 07/02/2018
Great new bathroom from Aquasmith
Customer Service
Quality
Value
From design/quote to completion Aquasmith were so helpful and reliable. The standard of work is top class and I cannot recommend them enough. We needed help with ideas and Mitchell provided plenty. His experience is obvious. The price was fair and they stuck to it! If there is a negative .... I can't think it! They were great!
poppythorn Posted on 07/02/2018 , work completed 07/02/2018
High quality work and very professional
Customer Service
Quality
Value
We recently had our cloakroom and en-suite renovated by Aquasmith and were very impressed. Mitchell was very professional and responsive to emails (before, during and after the works were completed), and his team was tidy, friendly, and completed the job on time and to a very high standard. The quote was competitive, though not the cheapest, but there were no nasty surprises at the end - the price Mitchell quoted was almost exactly what we ended up paying. Highly recommended.
Gareth Beddoe Posted on 24/12/2017 , work completed 24/12/2017
Complete bathroom re-fit and refresh to second bathroom
Customer Service
Quality
Value
We are delighted with the work. From first contact to quote, shop and completion of work. Fast, reliable and responsive.
Steven Lanagan Posted on 17/12/2017 , work completed 17/12/2017