AquaSpark Plumbing & Electrical Services

I am delighted with the superb job Neil did on my shower room makeover. His experience, knowledge and attention to detail was evident throughout the process, from initial inquiry, quotation, and execution of the work. The job involved a strip out, part plaster boarding, new stud wall, plastering ceiling (by Gary & Son), ceiling painting, LVP flooring, tiling (by Matt), fitted furniture, wc & basin, alcove shower with door, towel rail, lighting, shaving point and extractor. Furniture and plumbing items were provided by MPH Merchant, where Lexy was most helpful. The job started on time and was fully completed in the 16 days estimated, without overrunning. Neil was friendly, courteous and professional throughout. He has great skill and expertise in hands-on work, and also in organizing and coordinating to make sure all the elements and trades come together to bring the project to completion on time and to the highest standard. It was reassuring to know from the start that I was only dealing with Neil, as nothing had to be re-explained to a third party. He was always highly communicative, punctual, tidy, careful, and respectful, and considerate of both me and my property. Neil has contacted me since to ask if everything was OK, which it was. He went on to give assurance that I could contact him if I had any problems later. A big thank you to Neil for an excellent job done. I would not hesitate to give Neil my highest recommendation to those seeking to have similar work done.

Following recommendation by neighbours and on site meetings to discuss the project we opted to employ Neil Chance (Aquaspark). His attention to detail at the planning stage was reflected in the very precise quotation. Neil started and completed the project exactly in line with his estimate (3.5 weeks) His quality of work was to a very high standard. There was no "cutting corners to make do" At each stage of the project he kept us informed and discussed any issues as the appeared. He respected our property by laying down sheets and clearing up daily. He wore shoe covers when necessary. We are delighted with our new bathroom and have no hesitation in recommending Neil to others.

Neil completed two bathroom renovations for us and each time we had an amazing experience. I have no words to describe how pleased and impressed we are with the results! I cannot recommend Neil highly enough. Great communication from start to finish, talked us through all the options with a lot of patience, provided detailed and accurate quotes. He is extremely professional, knowledgeable, trustworthy and transparent. All work was carried out to an excellent standard. Neil is hardworking, thorough, respectful and has great attention to detail. Always on time and in a good mood. It was a pleasure having him around. He took great care of our home, putting down dust sheets, vacuuming and tidying up every evening before leaving, which earned him extra bonus points from my wife. We are delighted with the results and hope that he will return soon for our next project - the kitchen. Would also like to thank Matt and Adrian, who also did an excellent job alongside Neil. We highly recommend Aquaspark!

Neil Chance of AquaSpark has completed two projects for us this year, firstly an en suite/shower room refurbishment and secondly, a completely new bathroom installation. Both projects were completed on time, within budget and to our complete satisfaction. Neil is a conscientious perfectionist who magically transformed two tired and dated shower/bathrooms into two inviting and aesthetically pleasing places to enjoy an invigorating shower or alternatively, relax in a lovely warm soapy bath. He always takes the time to communicate with the customer to find out what they really want, plans and stage manages the project with almost military precision, advises on any potential problems and supplies a workable solution. His skills do not stop at bathroom fitting and plumbing, he is also an accomplished electrician who can confidently navigate his way through existing wiring and circuitry problems if they arise. His timekeeping is impeccable, and he is highly respectful of the customer's property all the while he is present. We would not hesitate to recommend Neil for any slightly more bespoke or complicated projects, he's most definitely bookmarked for any future requirements! Mark & Ursula Wolton

From his first visit, Neil was open, honest and gave us advice which proved to be true. We have had our whole bathroom replaced. We could not be more pleased with the result. The quotation proved to be accurate and the work was completed on the quoted date as promised. During this time Neil was always friendly and thoroughly professional. We feel that we have had a money's worth during this Installation. There are not many professionals like Neil these days.

Neil came highly recommended and based on the extensive work he did for us, we have absolutely no hesitation in giving Neil and Aquaspark the highest recommendation. Neil visited our home and talked through our requirements for each job, making suggestions and discussing design and products. He has excellent professional and product knowledge and helped us decide what we wanted. The works included new showers, sinks and vanity units, retiling work, new lights and extractor fans in all rooms and a loft light. Neil provided detailed quotes, timescales, dates of starting/ finishing and included these for other tradesmen such as a tiler and plasterer and these were all accurately reflected in the final invoices. Due to the extensive nature of the job, Neil worked in our home for a total of approximately 2 months (in 3 separate chunks). He was extremely reliable and arrived at 8am prompt each morning and worked through until around 5pm. He is an extremely tidy tradesman and consistently displayed respect for our home for example by extensive use of dust sheets, wearing shoe covers, vacuuming up after himself, etc. Neil is extremely professional with a friendly manner, hugely knowledgeable and takes a proactive approach to solving problems even where these are due to previous defective work by others. All the work Neil undertook for us has been completed exactly as we wanted and finished to a very high standard. We wouldn’t hesitate to recommend him.

I have no hesitation in recommending Neil (AquaSpark) after the fantastic quality and workmanship he delivered on both our en-suite and main bathroom. Neil spent lots of time helping me design the space we were working with and then in selecting the products that would suit us best. He was always professional and personable in his approach and was extremely respectful of our home. Neil’s attention to detail is amazing, he makes sure everything is perfect. The whole process from design to installation was impeccable. We couldn’t be happier with the finished results.

Neil installed a new main bathroom suite for us as well as the downstairs bathroom and we are incredibly pleased with the results. Neil is extremely knowledgeable and professional to deal with, was extremely careful with our home during the works and an absolute pleasure to work with. We could immediately tell from the communication with invoices and quotes, the amount of planning and attention to detail that went into the installation that Neil is very well experienced, for example all the walls were appropriately tanked to ensure futureproofing, all walls were reinforced to support the floating units and the heavy towel rail, a lot of planning went into the optimal positioning for the tiles he ensured all electrical works were carried out to standards, tested and certified. Neil also gave us lots of advice on the installation too, as well as being patient with our requirements. I can't recommend him enough, we now have a feature bathroom that exceeded all expectations.

We had our cloakroom and two shower rooms fully tiled and completely refitted, swapping a bath for a double shower. The hall was also tiled. Downlights and new extractor fans were fitted. We are delighted with the result and they were clean and tidy. The work was meticulous. We found their recommendations worked well. All the materials etc. were managed by the team; we just ordered them. They were the best workers we have ever used. They were professional, friendly and experienced. We highly recommend them.

Neil chance of Aquaspark works with a great tiler called Adam. We asked Neil to quote to replace our main bathroom and two en-suite bathrooms because Neil has previously dealt efficiently with our little plumbing jobs and we were always impressed by his attitude. He has now finished our refurbishments and we are delighted with the quality of his work and with Adam’s tiling. Neil is so trustworthy and his honesty and hard work produces a high standard of workmanship. I rarely recommend any tradesman but I have no hesitation recommending Neil or Adam.