Endorsed by Which?

AquaSpark Plumbing & Electrical Services

5.0

35 Reviews

About

Bathroom Installations, Plumbing and Domestic Electrical Work.

AquaSpark pride ourselves on providing a reliable, friendly and professional service by a fully insured Part P registered installer, we aim to offer competitive pricing with no hidden charges.

As a member of Which Trusted Traders and the Telford Trader Register, we have made a commitment to providing excellent customer care and workmanship.

What we do

  • Bathroom fitters

    • Bathroom refurbishment
    • Wet rooms
  • Plumbers

  • Electricians

    • Electrical installations
    • Fuse boards
  • More Services

    • showers
    • taps
    • radiators
    • lights
    • sockets
    • fuse boards

Customer reviews

Why you can trust these reviews

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5.0
35 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
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Brilliant bathrooms
Customer Service
Quality
Value
I have no hesitation in recommending Neil (AquaSpark) after the fantastic quality and workmanship he delivered on both our en-suite and main bathroom. Neil spent lots of time helping me design the space we were working with and then in selecting the products that would suit us best. He was always professional and personable in his approach and was extremely respectful of our home. Neil’s attention to detail is amazing, he makes sure everything is perfect. The whole process from design to installation was impeccable. We couldn’t be happier with the finished results.
Customer in Telford and Wrekin Posted on 02/01/2024 , work completed 11/10/2023
Fantastic bathroom installation
Customer Service
Quality
Value
Neil installed a new main bathroom suite for us as well as the downstairs bathroom and we are incredibly pleased with the results. Neil is extremely knowledgeable and professional to deal with, was extremely careful with our home during the works and an absolute pleasure to work with. We could immediately tell from the communication with invoices and quotes, the amount of planning and attention to detail that went into the installation that Neil is very well experienced, for example all the walls were appropriately tanked to ensure futureproofing, all walls were reinforced to support the floating units and the heavy towel rail, a lot of planning went into the optimal positioning for the tiles he ensured all electrical works were carried out to standards, tested and certified. Neil also gave us lots of advice on the installation too, as well as being patient with our requirements. I can't recommend him enough, we now have a feature bathroom that exceeded all expectations.
Andrew in Telford and Wrekin Posted on 10/01/2023 , work completed 29/11/2022
Excellent work, friendly team
Customer Service
Quality
Value
We had our cloakroom and two shower rooms fully tiled and completely refitted, swapping a bath for a double shower. The hall was also tiled. Downlights and new extractor fans were fitted. We are delighted with the result and they were clean and tidy. The work was meticulous. We found their recommendations worked well. All the materials etc. were managed by the team; we just ordered them. They were the best workers we have ever used. They were professional, friendly and experienced. We highly recommend them.
Customer in Telford and Wrekin Posted on 07/08/2022 , work completed 20/05/2022
Great standards
Customer Service
Quality
Value
Neil chance of Aquaspark works with a great tiler called Adam. We asked Neil to quote to replace our main bathroom and two en-suite bathrooms because Neil has previously dealt efficiently with our little plumbing jobs and we were always impressed by his attitude. He has now finished our refurbishments and we are delighted with the quality of his work and with Adam’s tiling. Neil is so trustworthy and his honesty and hard work produces a high standard of workmanship. I rarely recommend any tradesman but I have no hesitation recommending Neil or Adam.
Customer in Shropshire Posted on 23/11/2021 , work completed 10/11/2021
Excellent work refitting downstairs cloakroom plus additional plumbing and electrical jobs.
Customer Service
Quality
Value
We asked Neil to carry out a refit of the downstairs cloakroom plus a number of other plumbing (eg, replacing taps/plug units) and electrical (eg ceiling lights, PIR) jobs. Neil turned up on time, worked most efficiently, kept us informed regarding the work, and carried all work out to an excellent standard. We were extremely impressed with Neil's work and his efficiency, and would therefore happily recommend Aquaspark without hesitation. Should the need arise, Aquaspark will be top of our list for any further plumbing or electrical work.
Customer in Shropshire Posted on 02/09/2021 , work completed 02/09/2021
Highly recommend
Customer Service
Quality
Value
Neil completed a total reconstruction of our bathroom. The bath and existing shower were removed and a new shower, shower boards, vanity unit and toilet were installed. In removing existing goods, a number of unexpected problems revealed themselves. Neil was quick to tackle the problems and find solutions. His workmanship is exemplary. We needed to replace the existing floor and were informed of the additional cost at the outset. The Tiler, Adam did a first class job of the new tiling and of replacing damaged wall tiles. Neil and Adam worked together as a team to find solutions to difficult problems and always kept us informed of their decision making and reasons. I cannot recommend Neil highly enough. It was like having an easy going friend about the house, who was always respectful. He has an almost old fashioned attention to detail, very refreshing! If you want a top job, meticulous attention to detail, clean workspace and a stunning finish, then you have found the right people at Aquaspark.
Customer in Shropshire Posted on 03/06/2021 , work completed 26/05/2021
Stunning en-suites
Customer Service
Quality
Value
Neil has completed the refit of two en-suites to a very high standard. He was very helpful with our selection of bathroom furniture and fittings. He shows considerable attention to detail and ensures there is no possibility of leaks! The workmanship is exceptional and we thoroughly recommend him. We will be using Neil's services again in the near future.
Alan in Shropshire Posted on 09/04/2021 , work completed 01/04/2021
Couldn't Have Asked for more
Customer Service
Quality
Value
We came across AquaSpark whilst looking to have a bathroom and cloakroom refitted. How lucky we were to find Neil and his team. Honestly, I was dreading having the work done, all the mess and dust and insurmountable problems. I was so wrong - that couldn’t have been further from the truth. Neil was meticulous both with his work and his respect for our house. Everything was carefully cleaned, tidied and put neatly away at the end of every day. It was a pleasure to come home from work and be greeted with positivity and progress. Nothing was too much trouble, and the issues which arose, of which there were a few, were swiftly and efficiently dealt with. The end result was fantastic, we are thrilled and would highly recommend. We’ve already booked Neil and his team for another bathroom next year!
Customer in Shropshire Posted on 22/12/2020 , work completed 16/12/2020
Great workmanship
Customer Service
Quality
Value
From the start ,quote to finish,Neil has given us exceptional service,great advice and outstanding workmanship. He refitted a bathroom and ensuite ,on time,despite us asking for extra work to be done,we are more than happy with the result. Everything was explained and nothing was too much trouble.When the working day was over everything was left clean and tidy. I'd happily recommend Neil ,a top professional.
Customer in Shropshire Posted on 17/07/2020 , work completed 13/07/2020
First class work by first class tradesmen.
Customer Service
Quality
Value
Cannot speak too highly of Neil and Adam, this is not the first time that aquaspark have done work for us, and just like the first time the finished job is excellent. Great attention is paid to detail and nothing is too much trouble. Each day the place is left clean and tidy and I would not hesitate to have more work done by them should I require it.
Derek Arnold. Posted on 15/01/2020 , work completed 19/12/2006
Faultless!
Customer Service
Quality
Value
Firstly, I would fully concur with all the comments made by previous reviewers. Neil and his team of hand-picked craftsmen deliver incredible results in a thoroughly professional and courteous manner. Neil is the type of tradesman who he would want to complete work in his own home, which is why his service is outstanding. We had our main bathroom and a small cloakroom refitted. The existing room posed many problems such as double layers of tiles stuck to the walls with concrete which proved almost impossible to remove. Neil and Adrian came up with ingenious solutions to problems encountered. We also had ceilings lowered, a loft ladder installed and various electrical systems brought up to date. The additional work was carried out to the same exacting standards as the 'normal' bathroom refit. I can say without any doubt that Neil, Adam and Adrian are the most professional, personable and competent tradesmen I have ever employed. I would whole-heartedly recommend Aquaspark to anyone who seeks the best!
Richard Posted on 07/11/2019 , work completed 30/10/2019
Bathroom refurbishment
Customer Service
Quality
Value
When we decided to have a new bathroom we researched Which Trusted Traders after being let down by a local firm and decided on Aquaspark. Following a meeting with Neil where he fully explained our options and advised us what was required we felt confident to go away for 2 weeks while the work was completed. He was always prompt when he came to visit and the quotations were delivered immediately. He kept us informed of the progress and was thoroughly professional throughout. Returning home and dreading the clean up we were pleasantly surprised and impressed to find that not only did we have a beautiful new bathroom but no mess and everything was clean and tidy. We are both absolutely delighted and will certainly recommend both Neil and Adam.
Customer in Shropshire Posted on 25/03/2019 , work completed 07/03/2019
Bathroom refit
Customer Service
Quality
Value
We would like to also echo the views from the previous review Dec 18. Neil and Adam work to a very high standard and we are very pleased with our new bathroom. Both are a great team and are very trustworthy. Dust sheets were put down and any mess (minimal) was cleared away each day. We had a couple of changes along the way, changing an extractor fan and having additional tiling in places but that’s was no bother at all to accommodate We were that pleased with the bathroom, we are having the en-suite done also. I would have no hesitation in recommending . Sue and Dave, Muxton
Customer in Shropshire Posted on 25/01/2019 , work completed 09/01/2019
Very pleased
Customer Service
Quality
Value
Bathroom renovation. Took out old bathroom, installed new plus shower over bath. Very neat work. Tiling and plastering also to high standard. Very respectful of our house, dust sheets put down. Kept to schedule exactly. Excellent communication throughout work. Would have preferred breakdown of costs i.e. labour/parts otherwise would fully recommend. Very pleased.
Which? Trusted Traders Consumer Posted on 16/01/2019 , work completed 16/01/2019
Couldn't have asked for better.
Customer Service
Quality
Value
1) Prompt - did as he said he would do contact and response. 2) Ongoing dialogue, really appreciated. 3) Tidied up daily. 4) Attention to detail, outstanding. 5) Professional approach. Thorough but very personable.
Margaret, Shropshire Posted on 07/01/2019 , work completed 07/01/2019
THE PROFESSIONAL DUO
Customer Service
Quality
Value
We have just had our ensuite renewed. From start to finish everything has been done to a high standard. Neil and Adam (tiler) worked well together and were very professional at all times. Any issues were discussed with us and sound advice given by them to ensure we got the best out of the work. They arrived as promised everyday and put in a full days work. They cleared up each day and were very tidy throughout the process. My wife and I built up a good relationship with them both over a short period of time and we won't have any hesitation in using and recommending them again for further electrical, plumbing or tiling work. It is always a worrying time when trying to find honest good working traders but in our case it was a great decision made. We are very pleased with all the work carried out and are now starting to enjoy our new revamped room. Thanks again both. John & Caroline B. Apley Telford.
Customer in Shropshire Posted on 15/12/2018 , work completed 12/12/2018
Quality job
Customer Service
Quality
Value
Professional job with great care taken to maintain a clean and tidy working environment. Very respectful of our property and needs. Quality job with attention to detail. Despite a difficult area, tiling work is excellent.
Martin, Shropshire Posted on 23/08/2018 , work completed 23/08/2018
Fabulous Result
Customer Service
Quality
Value
It has to be said that we were dreading having the work done, but Neil and Adam fitted our new bathroom, and whilst repeating what many have said before I am going to anyway, the standard of workmanship is excellent, their attention to detail, politeness, consideration, and respect for our home is to a level rarely found these days. Should we have a need for future work, we will not hesitate to use their services again.
Sandra Ray Posted on 13/08/2018 , work completed 13/08/2018
Excellent !
Customer Service
Quality
Value
Neil and Adam the tiler have completely refurbished our cloakroom WC and bathroom. Their work is faultless and they are clean , tidy and meticulous with great attention to detail. They are punctual and work all day and they don’t go to other jobs whilst working on ours. They are honest and trustworthy and very pleasant people to have in the house and we have no hesitation to recommend them. Their work is first class.
Refurb Posted on 11/06/2018 , work completed 11/06/2018
Outstanding In All Aspects
Customer Service
Quality
Value
Neil Chance & his team delivered everything promised in budget and on time. The workmanship and attention to detail was first class and his professionalism was exemplary. I would recommend AquaSpark to anyone who wants a 1st class service and delivery.
Roderick, Shropshire Posted on 11/05/2018 , work completed 11/05/2018
Top Rating A* Work
Customer Service
Quality
Value
Neil "AquaSpark" always arrived promptly, worked efficiently, neatly & cleared up every night before going home. We really appreciate the friendly & considerate way every step was explained which helped us make the choices best for our situation. Both our cloakroom & bathroom have been totally transformed, we're so grateful for the quality of work Neil & his team have done for us. Without doubt Neil is trustworthy, has given us excellent service, value for money, we would recommend him to anyone and definitely use him again.
David, Shropshire Posted on 09/02/2018 , work completed 09/02/2018
Professional, Trustworthy, Friendly Service
Customer Service
Quality
Value
Neil installed a new downstairs cloakroom for us recently. He explained everything thoroughly beforehand and advised on all aspects of the job including choice of fixtures and fittings. The work was carried out methodically and meticulously to a very high standard. Neil was always punctual and reliable. Everything was left clean and tidy after each days work. We will certainly use AquaSpark again and have no hesitation in recommending them.
Andrew, Shropshire Posted on 08/01/2018 , work completed 08/01/2018
Outstanding all the way
Customer Service
Quality
Value
The service provided was faultless. I received a thorough and reasonable quote, with no surprise extras. Friendly and reliable for duration or work. Clean and tidy throughout. Finished on time and I could not be happier with the service and work done.
Georgina, Shropshire Posted on 07/11/2017 , work completed 07/11/2017
Excellent Attention to Detail
Customer Service
Quality
Value
Thoroughly professional job. Mr Chance worked effectively and neatly, paying attention to every detail.
Jo, Shropshire Posted on 16/10/2017 , work completed 16/10/2017
Excellent job
Customer Service
Quality
Value
Excellent job. Very friendly & professional, takes great pride in his work. Would definitely recommend & use again.
Julie, Shropshire Posted on 04/04/2016 , work completed 04/04/2016
Outstanding service
Customer Service
Quality
Value
Neil provided a friendly and highly professional service, and the quality of the materials and the job carried out was of the highest standard imaginable!
Phil, Shropshire Posted on 15/03/2016 , work completed 15/03/2016
Highly recommended
Customer Service
Quality
Value
Neil was very thorough in every aspect of fitting our bathroom. He always communicated any changes/decisions clearly and checked we were happy with decisions made. We were also impressed with the quality of work of Neil's chosen plasterer/tiler. All in all a very professional job.
Lucy, Shropshire Posted on 26/02/2016 , work completed 26/02/2016
Exterior lighting
Customer Service
Quality
Value
We have used AquaSpark (Neil) for electrical work in the past and was very pleased then. Neil gave excellent advice and as before was very neat, tidy and showed great attention to detail with the lighting he fitted around our garage. I have no hesitation in recommending AquaSpark. No criticisms whatsoever!
Alan Fowler Posted on 28/11/2015 , work completed 28/11/2015
Excellent service
Customer Service
Quality
Value
The work was completed on time, to budget. A very professional quality service and I would definitely recommend their services.
Philip, Shropshire Posted on 12/10/2015 , work completed 12/10/2015
A good reliable plumber
Customer Service
Quality
Value
I needed to get a seized stop cock and cold feed gate valve replaced and a new ball valve for the cold water tank plus a new kitchen mixer tap so called Neil for a quote. His prices were reasonable but I had to wait about a month due to him being very busy. I was prepared to wait as he had been given such praise by others. He called me when he was free and sorted everything out for me. His prices were very reasonable and I would definitely recommend him.
ChrisThompson Posted on 13/08/2015 , work completed 13/08/2015
The Cotterills
Customer Service
Quality
Value
Neil has been at our house for 3 weeks doing the family bathroom, utility and will be back shortly to do 2 smaller bathrooms also. Neil was very detailed in his quotations and ensured we had everything we wanted. During the work he was great to have around, really friendly and tidy and the work was to perfecting standards. I wouldn't hesitate to recommend Aquaspark
The Cotterills Posted on 09/07/2015 , work completed 09/07/2015
Lovely job
Customer Service
Quality
Value
Neil has just completed the refurbishment of our ensuite to a very high standard - no cutting corners and good advice as to what would and wouldn't work in the space we have available. Everything is left clean and tidy each evening, so although some disruption is inevitable you don't feel as though you are living on a building site! We have also been neighbours for over 10 years and know that Neil is trustworthy and also a meticulous worker. Can't wait for him to complete the main bathroom which he is currently half way through finishing!
The Harrison family Posted on 23/04/2015 , work completed 23/04/2015
Trustworthy & professional
Customer Service
Quality
Value
A very trusted workman, more than 100% satisfied with what he did. Very methodical and tidy, completed the work like someone working on their own home
Pam, Shropshire Posted on 05/01/2015 , work completed 05/01/2015
High quality and professional service
Customer Service
Quality
Value
Neil from AquaSpark is a reliable and customer focused trader. His work is professional and he displays a meticulous attention to detail. We have used him for numerous plumbing and electrical jobs and would have no hesitation in recommending such a hard working and trustworthy firm.
Michael, Shropshire Posted on 05/12/2014 , work completed 05/12/2014
Transformed Bathroom and Ensuite
Customer Service
Quality
Value
We cannot fault anything with the way Neil (AquaSpark) dealt with us from his initial visit and estimate through to completely renewing our tired bathroom and ensuite. Neil was always respectful of our home, reliable, arriving when he said he would, and very tidy and careful in the planning and execution of the job which required significant wiring and pipework changes. We were consulted regularly and no major changes were made before ensuring we were happy Neil also brought in a tiler to tile both rooms and they worked together very well to completely transform our property. We would have no hesitation in asking Neil to complete work for us again. Well worth the wait.
Crosby Family Posted on 15/11/2014 , work completed 15/11/2014