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Aquila Heating & Plumbing Ltd

4.9

255 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Aquila Heating are a well-established family run business that has been built on reputation.
At Aquila we pride ourselves on providing a no hassle friendly service giving our customers high quality products, high quality workmanship, high levels of cleanliness and value for money. 

Benefits:
• Worcester Bosch Accredited Installer 
• Offer up to 12 Years parts and labour warranty
• Gas Safe Registered
• OFTEC Registered
• £5 Million Public Liability Insurance
• Easy payment options:  - Bank Transfer - Credit Card - Debit Card - 0% Finance up to 4 Years - 13.9% up to 10 Years - 12 month deferred payment.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas cooker repair
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
    • Underfloor heating

  • Heating contractors

    • Automated Heating
    • Immersion Heaters
    • Central heating systems (installation and servicing)
    • Oil fired heating equipment

  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance

  • Renewable energy

    • Air source heat pumps
    • Solar panels
    • Battery storage

  • Air conditioning contractors

    • Air Conditioning

  • Electric Vehicles

    • Electric Vehicle Repairs
    • Electric Vehicle Charging Points

  • More Services

    • boiler finance
    • worcester bosch accredited
    • lpg

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
255 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Recommended

Recommended

by 100% of customers
Sort by
Very good service
Customer Service
Quality
Value
Boiler service carried out quickly and professionally. I would highly reccomend Aquila to anybody
Customer in Warrington Posted on 15/12/2025 , work completed 12/12/2025
Recommended
Always great service with Aquila!
Customer Service
Quality
Value
I’ve used Aquila multiple times over the past four or five years and recently purchased a new house. We’ve got a heating system that is dated now and a little more complicated than a combi so I had loads of questions best practice for use, efficiently, changing in the future, changing some rads etc. Adrian was our engineer; he was very friendly and happily answered all of my questions whilst servicing our system. Highly recommend Aquila and I’ll continue to use them in the future for servicing and when we look to get a new system over the next couple of years!
Customer in Greater Manchester Posted on 12/12/2025 , work completed 12/12/2025
Recommended
Super fast response and repair
Customer Service
Quality
Value
Had an issue where our central heating thermostat stopped working. Called Aquila Heating & Plumbing and they arranged for an engineer to visit the following day to replace and install a new one. Very efficient service and well priced compared to local competitors. The engineer (JW) was polite and respected our home. Completed job within timescale and left no mess. First time we have used this company and would not hesitate to use them again or recommend them as a trusted company. Thank you.
Customer in Warrington Posted on 11/12/2025 , work completed 11/12/2025
Recommended
My Aquila Experience
Customer Service
Quality
Value
Right from the initial quotation to the job completion I can honestly find no fault with Aquila. The engineer (Pete) arrived and after introduction immediately commenced with the jobs. All the way through I was informed of what was happening and on completion of the jobs all of the areas worked in were clean and tidy. Infact you'd never know anything had taken place. Thank you Pete plus Aquila for your standard of work plus your professionalism. Most appreciated. 110% I'd have no hesitation in recommending Aquila. All day every day.
Customer in Warrington Posted on 09/12/2025 , work completed 08/12/2025
Recommended
Gas fire not igniting
Customer Service
Quality
Value
David, the engineer arrived on time. Located the problem to the battery compartment, and fixed it. I use Aquila for boiler servicing and am very satisfied. Great company!
Customer in Warrington Posted on 04/11/2025 , work completed 04/10/2025
Recommended
Excellent
Customer Service
Quality
Value
Great service and always. Managed to get an earlier appointment. Arrived on time. Great quality work as always. Defo recommend.
Customer in Warrington Posted on 24/10/2025 , work completed 24/10/2025
Recommended
Great service
Customer Service
Quality
Value
Having been let down by a number of plumbers were were extremely pleased when Aquila arrived to replace two radiators for us. The job was completed to time and quoted cost and the engineer was friendly and efficient.
Customer in Warrington Posted on 16/10/2025 , work completed 16/10/2025
Recommended
Very happy with the service
Customer Service
Quality
Value
When John the engineer first came out to inspect our broken boiler, he was very clear regarding his investigation, advice and the installation that would follow. Although the work was promised to be done in a single day, it eventually took two days, with a span of about two weeks between appointments. Even so, the boiler was functioning after the first appointment (despite breaking down, but that was a Bosch issue, not an Aquilla issue - and Aquilla were very helpful pointing us in the right direction to get it sorted) - all in all, incredibly pleased with the work done and the professional and friendly nature of the staff, both engineers and call center teams.
Customer in Merseyside Posted on 15/10/2025 , work completed 14/10/2025
Recommended
Good work & kept to time
Customer Service
Quality
Value
Gary was very friendly, explained any problems and completed the service of our boiler efficiently.
Customer in Warrington Posted on 10/10/2025 , work completed 10/10/2025
Recommended
Brilliant and friendly service
Customer Service
Quality
Value
I had my boiler service today by Dave from Aquila. Dave attended and took time to listen to the issues I have had and ensured to address them all. I now have a serviced boiler, fully working radiators (which were not all previously working) and future advice regarding my boiler pressure. Dave was super friendly and knowledgeable. The company as a whole are easy to contact and use. The payment for the invoice is really easy to do via a link provided. Overall very pleased and happy with my choice!
Customer in Merseyside Posted on 30/09/2025 , work completed 30/09/2025
Recommended
Really Poor Service
Customer Service
Quality
Value
After having a boiler and radiator fitted by this company we called them back due to a strange thudding noise. When the engineers arrived they stated it was the gas meter that needed replacing and it was probably caused by the disruption of having the new gas pipes and boiler fitted. We were told we right to call them out and that we should contact our gas supplier. Late that day we received a bill of £30 charging us for the visit of the engineers! At no time beforehand we were told that we would be charged for this call, when we called the office we were told that if you got your car serviced and then you needed new tyres you would have to pay for the tyres. The engineers have always been really good, the staff in the office however have no idea about customer services. Stay clear of this company.
Customer in Warrington Posted on 23/02/2021 , work completed 23/02/2021
The trader replied (on 02/03/2021)
Dear customer, We are really sorry that you feel we have let you down and to such an extent to leave such a poor review. We pride ourselves on our customer service and take all feedback on board, positive or negative, so that we may further improve. With regards to this specifically, we installed a boiler for you 4 1/2 months earlier and you called to say you could hear a noise when the heating came on. We prioritised an engineer to attend within 3 working days. Our engineer diagnosed that the noise was coming from the gas meter which was unrelated to any products or services we provided to yourselves. He also advised you on a course of action to get the meter replaced at no cost to yourselves. Obviously if the issue was in any way related to the work carried out this would have been FOC under our workmanship or product guarantees. As this call was unrelated, the visit should have been charged as a diagnostic @£50+VAT, however, as a valued customer, the office staff, which you mention in such low regard took it upon themselves to reduce the invoice to £25+VAT which is our minimum charge, which goes someway to covering the cost of sending an engineer out. As I'm sure you can appreciate if all our engineers ran around diagnosing issues for all 5000+ customers have used our services, for free, we would not have a business. Again, we apologise for any upset caused and hope you accept this explanation and continue to use our services in the future.
Great service.
Customer Service
Quality
Value
Boiler service & toilet repair. Arrived exactly on time, explained work required, very friendly & great service!
Alan, Cheshire Posted on 04/03/2019 , work completed 04/03/2019
Recommended
My review
Customer Service
Quality
Value
Andy was polite, kept me up to day with ETA. Although work could not be completed (my error), he suggested ideas of what needs to be done so he can complete the job.
Dee, Cheshire Posted on 25/02/2019 , work completed 25/02/2019
Recommended
Boiler service.
Customer Service
Quality
Value
Andy was reliable, courteous and serviced the boiler, explained and helped me with my queries. Thank you.
Rahana, Cheshire Posted on 18/02/2019 , work completed 18/02/2019
Recommended
Faulty radio
Customer Service
Quality
Value
Very professional and friendly. On time, good communications.
Adrian, Cheshire Posted on 15/02/2019 , work completed 15/02/2019
Recommended
Professional & polite
Customer Service
Quality
Value
Andy was professional and polite.
Which? Trusted Traders Consumer Posted on 11/02/2019 , work completed 11/02/2019
Recommended
Boiler breakdown
Customer Service
Quality
Value
Very helpful - spotted problem straight away. Inspired confidence in capability of sorting problem.
Karen, Cheshire Posted on 11/02/2019 , work completed 11/02/2019
Recommended
Brill
Customer Service
Quality
Value
Brilliant
Ben, Cheshire Posted on 07/02/2019 , work completed 07/02/2019
Recommended
Great job
Customer Service
Quality
Value
Top job from Aaron - professional, polite and prompt. Would highly recommend.
Mark, Cheshire Posted on 06/02/2019 , work completed 06/02/2019
Recommended
Boiler service
Customer Service
Quality
Value
Andy was fab. Great service.
S, Cheshire Posted on 05/02/2019 , work completed 05/02/2019
Recommended
Very good
Customer Service
Quality
Value
Very helpful and would recommend.
Lorraine, Cheshire Posted on 04/02/2019 , work completed 04/02/2019
Recommended
Hardworking
Customer Service
Quality
Value
A thoroughly professional service from start to finish. Great advice from site survey, prompt quote and competitive rates. Tradesmen very courteous, skilled and hardworking.
Stephen, Cheshire Posted on 31/01/2019 , work completed 31/01/2019
Recommended
Repaired leak to ladies toilet.
Customer Service
Quality
Value
Andy was very professional.
George, Cheshire Posted on 31/01/2019 , work completed 31/01/2019
Recommended
Central heating upgrade work.
Customer Service
Quality
Value
Very friendly & reliable.
Gillian, Cheshire Posted on 31/01/2019 , work completed 31/01/2019
Recommended
Boiler breakdown
Customer Service
Quality
Value
Andy was very helpful explained everything that was wrong with the boiler to me and what he would be doing next. Very polite, a good customer service experience.
Jennie, Cheshire Posted on 31/01/2019 , work completed 31/01/2019
Recommended
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029 2267 0040
Mon–Fri: 9:00–17:00
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.