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Endorsed by Which?
Array Electrics Ltd
Opening Hours
Today -
- Monday 08:00–19:30
- Tuesday 08:00–19:30
- Wednesday 08:00–19:30
- Thursday 08:00–19:30
- Friday 08:00–19:30
- Saturday - Closed
- Sunday - Closed
Why you can trust this trader
After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.
About
At Array Electrics, we know that a safe and well-functioning electrical system is crucial for your home. Our team of expert electricians is dedicated to ensuring that your residential electrical needs are met with professionalism, quality, and safety. Whether you need installations, repairs, or safety inspections, we have you covered.
What we do
Electricians
- Electrical installations
- Electrical testing services
- Rewiring
- Landlord safety certificates
- Electrical repairs
Renewable energy
- Battery storage
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
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100% of the reviews we publish have been through our stringent moderation process.
5.0
14 reviews
Recommended
Recommended
by 100% of customers
Sort by
First Class Service
Customer Service
Quality
Value
I cannot recommend the Array Electrics team highly enough. From start to finish they were excellent. Everything was fully explained by Scott during his visit and up to installation. I was happy to leave the installation team at my home whilst I went to work. Nathan explained the operation and left my home as I had left it. A couple of after sales queries were answered very quickly. Would most definitely recommend. The service felt personal, not corporate.
Customer in Norfolk
, work completed
Recommended
Excellent Work
Customer Service
Quality
Value
Very professional work, Nathan and his team were efficient, clean, tidy and acutely aware of us running a business from home while they worked. Highly recommended. Follow up from Scott regarding installation and any further questions, regarding the set up, use of our system was/is faultless.
Customer in Lincolnshire
, work completed
Recommended
Value back Solar
Customer Service
Quality
Value
Fantastic firm to work with, very helpful from start to finish. the first survey was very professional and the installation guys were excellent
Customer in Essex
, work completed
Recommended
Solar System
Customer Service
Quality
Value
Scott assisted with the design of the system. I was extremely pleased with the level of professionalism demonstrated by Scott. He went through the quote with me and made sure I understood the content. He also always answered the phone or called me back to address any of my concerns. The installation happened as per schedule and the team was always professional and friendly. After the installation, Scott followed up to make sure we were happy with the installation. The savings we saw over the past few months were impressive. We will use them agIn for any further projects.
(your username)
, work completed
Recommended
Solar PV & Battery storage installation first class
Customer Service
Quality
Value
We found the solar experience very taxing from salesman using sales-trained techniques to inexperienced companies trying to offer packages. We loved the time and attention from Array Electrics and seeing them deliver on installation. We've held off leaving a review until now so that we could see a year's worth of performance. Very pleased with the service, we found the support post-installation support 1st class and love that we had a call to flag we had forgotten to stop the charge on our battery. Highly recommend Array from product knowledge, quality of installations and aftercare. Thanks all at Array
Customer in Norfolk
, work completed
Recommended
Efficient and tidy installation
Customer Service
Quality
Value
We were able to have the panels, battery etc. installed only a couple of weeks after quote and survey (I think we just happened on a good period). The installation was done efficiently and tidily with no mess being left. The whole team worked extremely hard and had some of the panels together with the battery connected and working in one day. It took only a short time the following day to finish off. The wiring was done extremely neatly and everything explained. Of particular worth to us was the way they were able to get round our limited access to the roof space as we have a dormer type bungalow. Even on a dull day in winter we have been able to save some energy from the grid but on a sunny day at the start of February we had a fully charged battery, exported some energy back to the grid so making savings. There have been other similar days. Overall cost was approximately 2/3 of a quote we had a year earlier from a local authority promoted scheme.
Customer in Norfolk
, work completed
Recommended
Solar panels installed on my roof
Customer Service
Quality
Value
Scott first contacted me in April after I had entered my name in a compare site for solar panels. I was unsure as to whether or not to proceed but he was very good at explaining the technical side of things and didn't give up on me. More recently a special offer became available and this time I agreed to go ahead, purchasing 9 panels and 2 batteries. Scott arranged for the survey to be done and then booked in the dates for the work. The scaffolders were efficient and friendly, followed by the technicians who worked steadily until the job was done. They explained the workings of the inverter and encouraged me to download the app 'FoxCloud' to track when the solar is working. It is too early to say how well it is working as the sky is grey but I am confident that my electricity bills will be significantly reduced. I know that I can ring Scott if I have any questions. He answers the phone in person - no intermediary.
Customer in Cambridgeshire
, work completed
Recommended
Endorsement Reference
Customer Service
Quality
Value
Full installation of solar panel array and battery storage to residential property. From the initial requirements survey to some after care system restoration work the team worked tirelessly, efficiently and with the utmost care to feedback what was being done, why, and how it would be achieved. The team leader also took great pains to walk me through the Systems ?app? to explain what information it would show and the monitoring process it provided to identify and speedily highlight any system issues. This became very apparent following a rare manufacturing fault with one of the storage batteries. The Array team identified the problem and took steps over an extended period to resolve the issue with which they again fedback detailed information of what was happening. I have, and will continue to recommend this company to friends and family who may be considering having a solar panel system fitted.
Which? Trusted Traders Consumer
, work completed
Recommended
Endorsement Reference
Customer Service
Quality
Value
11 Solar Panels fitted to my rear roof. Two storage batteries fitted in my Garage.
Which? Trusted Traders Consumer
, work completed
Recommended
Endorsement Reference
Customer Service
Quality
Value
Completely satisfied with everything connected to my installation.
Which? Trusted Traders Consumer
, work completed
Recommended
Endorsement Reference
Customer Service
Quality
Value
We had solar panels and batteries fitted. Everything was fully explained and the work was carried out very quickly and we are very happy with the service. We have also seen a reduction in out electricity bill so we are very happy.
Which? Trusted Traders Consumer
, work completed
Recommended
Endorsement Reference
Customer Service
Quality
Value
Solar panel installation. From the first contact with Array electric particularly,Mr Scott Drew,I found the company and staff,very professional,honest ,polite and a friendly to deal with. We were very satisfied with their work and I would highly recommend them to anyone interested in installing solar panels in the future and I would very gladly use their services again in the future
Which? Trusted Traders Consumer
, work completed
Recommended
Endorsement Reference
Customer Service
Quality
Value
I had 15 Solar Panels installed along with the inverter and two 5KWh Battery Units plus and controller for my Immersion heater and they replace and added to my smoke detectors. All work was carried out as quoted and professional done and commissioned. I am please with the performance of the system which is functioning as quoted.
Which? Trusted Traders Consumer
, work completed
Recommended
Endorsement Reference
Customer Service
Quality
Value
We received a great service from the team at Valuebackjsolar and Array Electric Ltd. Scott was very helpful during the quotation meeting and illustrated the full details of the system and tailored it to our specific needs and budget. Scott and his team were there every step of the way from planning, application approval and installation. Good timing and communication with us. I got a call from Scott to inform or advise during the process. His personal touch and interest made customer service stand out above expectations. It?s now attracting attention and asking for more information. Array Electric, Nathan and his installation team did a great job and took care of everything skilfully. They were friendly team of installers. Nathan demonstrated how the system works and the details of the project. They left our property clean and tidy as they met it and solar was operating same day making savings which we are very pleased for green energy. We would and have gladly recommend the company to friends and colleagues.
Which? Trusted Traders Consumer
, work completed
Recommended