Ashby Carpets & Flooring

We recently had our flooring replaced following a kitchen re-fit. We are absolutely delighted with it. All staff were plolite and friendly and the work was carried out to an extremely high standard. I have no hesitation in recommending Ashby Carpets & Flooring.

We always look around but we must learn it is a waste of our time as we always end up using Ashby Carpets & Flooring. Premier products and First Class service once again.

Fitters replaced flooring in the bathroom following a refit. the Fitters arrived on time, were very polite and did an excellent job. The service was excellent from start to finish, I'm very happy to recomend this company to anyone looking for new flooring or carpets.

We needed carpet replaced in our ensuite room. Excellent job done by fitter from Ashby Carpets, and really pleasant to do business with the shop to choose carpet and then have an offcut edge-bound to use as a rug elsewhere. Ashby Carpets came recommended by friends, and we would not hesitate to recommend to other people. Friendly, efficient, good job.

Great service from start to finish. Very professional and really pleased with the final product.

Over the moon with the results and quality after havign Karndean laid through my front room and hallway Friendly and efficient service throughout

Having previously taken my carpet offcuts to them to be made into doormats and larger area rugs as the prices were reasonable, I again took my latest off-cuts to be turned into rugs with edging as before. I explained to staff exactly what I required and was quoted £15 per rug based on the shapes and small sizes I wanted. I accepted this price as it was not expensive especially considering that I was bringing in my own carpet and I had recently purchased a similar shaped rug online for £22 I collected my rugs a week later & instead of being charged £30, my invoice with no breakdown of costs was for £81.80. That is more than I paid for the whole carpet which was purchased to replace a bedroom carpet. I queried this and was given a ‘story’ about them having to take the carpet away to cut the shape, plus the shipping cost and apparently my bill was going to be over £100 but they didn’t charge me for cutting a circle as that’s also a difficult shape. None of these additional costs were stated to me at any point whilst I was in their store nor during the six days they had my carpet off-cuts. No one called at any point to ask if I would be happy to go ahead with these new and inflated charges As the owner was away, I had to wait until he returned before they could look at the charges. I heard nothing so chased again today. The response was more of the same with an offer to refund me £20. This is an insult. My refund should be £50.80 I won’t be using their services ever again

The whole process through to final installation was very smooth. Service was very friendly most helpful. The fitting was done with the minimum of disruption and the team were excellent and very efficient. I have used Ashby a number times and I would highly recommend this company.

We recently bought a home with some dated flooring and needed a company to refit flooring throughout. I tried a few of the national names, but was keen to work with a local business and was referred to Ashby by my brother who had a good experience too. Ashby were fantastic throughout - from finding the exact carpet style and hard floorings we wanted, through good communication in the planning stage, and an outstanding fitting experience. The team were extremely hard working, and the quality of installation is outstanding. Additionally, the cost of the work was considerably more competitive than any of the national competition. I have absolutely no hesitation in recommending this company to anyone looking for flooring.

Work was done very efficiently. Several months earlier company tiled kitchen floor and utility room. This work was done extremely well and my wife was pleased with the result.