Third time I have used Ashmark Roofing in space of five months. Last job March 2017
Obviously time will tell if roofing will hold out but I was very impressed with the way it was all handled from start to finish. This involved two valleys on a pitched roof, a flat bay window roof, and another flat roof. Tony Hewett the proprietor actually got back to me by phone (not always the case with some contractors) and then organised his guys Steve and Jamie to come and look. They were prompt, very polite, willing and thorough. Initially they took photos to show where damage lay. Quote was sent in a couple of days by Tony who followed everything up with the necessary paperwork including independent insurers. To date we have been very satisfied and would definitely use again
Which? Trusted Traders Consumer
Posted on 01/04/2017
, work completed 01/04/2017
Recommended
Very effective work and great service
Tony and his team came over to do a free assessment of our roof leak and even fixed an obvious crack for free, just in case that fixed it. They also supplied us with quotes for two different options to fix the problems and explained the benefits of each. When the initial fix didn't resolve the issue we got them round to implement one of their suggested solutions. The team were punctual, polite, friendly and effective. The work was done very neatly and has fixed our leak. Thoroughly recommended.
harryrobbins
Posted on 27/03/2017
, work completed 27/03/2017
Recommended
Prompt & professional
Came when promised. Explained about hitting snag and came back next day to complete job, having found correct tiles.
A E, London
Posted on 27/03/2017
, work completed 27/03/2017
Recommended
Professional, efficient and good value
Ashmark is a professional, efficient firm and not as pricey as some. They turned up reliably, stuck to estimates (barring the discovery of horrors, obvs), cleared gutters and garden afterwards, and the work is all guaranteed (insurance-backed). I've used Ashmark 3 times now, twice for emergency repairs and more recently for a preventative overhaul (3-bed terrace with rear 2-storey addition). I'm a satisfied - and dry - customer. Of course, that means I won't be seeing them again for quite a while [touches wood, crosses fingers, squints at black cat etc]. But if I had another roof that needed attention, Tony at Ashmark would be the first person I'd call.
andrewnotandy
Posted on 07/03/2017
, work completed 07/03/2017
Recommended
Professional, efficient and good value
Ashmark is a professional, efficient firm and not as pricey as some. They turned up reliably, stuck to estimates (barring the discovery of horrors, obviously), cleared gutters and garden afterwards, and the work is all guaranteed (insurance-backed). I've used Ashmark 3 times now, twice for emergency repairs and more recently for a preventative overhaul (3-bed terrace with rear 2 storey addition). I'm a satisfied - and dry - customer. Of course, that means I won't be seeing them again for quite a while (touches wood, crosses fingers, squints at black cat etc.). But if I had another roof that needed attention, Tony at Ashmark would be the first person I'd call.
Andrew, London
Posted on 28/02/2017
, work completed 28/02/2017
Recommended
Excellent work
Tony & Paul; Great communications, great work & trustworthy.
Which? Trusted Traders Consumer
Posted on 20/02/2017
, work completed 20/02/2017
Recommended
Pleasant and efficient
They were the only one of five traders who did a proper investigation before quoting. They came promptly, were pleasant company and did an efficient job.
Claire, London
Posted on 24/01/2017
, work completed 24/01/2017
Recommended
Very, very impressed - All aspects
Extremely satisfied with all the activities of "Ashmark Roofing". Obviously time will be the ultimate witness to the effectiveness of the work - But I have every confidence all will be totally satisfactory - a pleasure dealing with this professional company!!
Which? Trusted Traders Consumer
Posted on 23/01/2017
, work completed 23/01/2017
Recommended
Highly satisfied
A pretty faultless service from start to finish. all contacts with Ashmark were courteous and professional. Highly recommended.
Fred, London
Posted on 20/01/2017
, work completed 20/01/2017
Recommended
Brilliant job
Ashmark Roofing - Tony in the office organised for Stevie and Jamie to replace our flat roof. They turned up on time did a brilliant job, cleaned up back and front garden. Definitely recommend to family and friends.
Geoff, London
Posted on 19/01/2017
, work completed 19/01/2017
Recommended
Top marks for Ashmark
Have no hesitation in recommending this firm for reliability, competence and at reasonable cost. Tony (on the admin side) returned our call promptly and inspired confidence. Darren the Roofer turned up as promised by Tony and put in a hard day's work to patch up our roof and we are confident that we are now fully waterproof.
Steven
Posted on 17/01/2017
, work completed 17/01/2017
Recommended
Very good
From the start Ashmark Roofing were in constant touch with me, They came to work as agreed on 11th Jan. 2017. All the workmen were very punctual, hard-working and polite. They even worked in the snow when it was very cold. They worked well as a team.
Yvonne, Hertfordshire
Posted on 11/01/2017
, work completed 11/01/2017
Recommended
Professional
Alan, London
Posted on 23/12/2016
, work completed 23/12/2016
Recommended
Prompt and professional.
Mr Hewett returned my telephone message very quickly. His team came when expected and as far as I know, did a reasonably good job, but my problem with the roof is intermittent and it may be some considerable time before I know if Ashmark have solved it. They have indicated that they will come back if it is not solved.
Which? Trusted Traders Consumer
Posted on 16/12/2016
, work completed 16/12/2016
Recommended
Superb service.
An outstanding company. Thoroughly conscientious, tidy, hardworking, and took a real pride in their work.
Robert, London
Posted on 08/12/2016
, work completed 08/12/2016
Recommended
Re-roof 1st floor flat roof
Tony knowledgeable and available to answer any questions. Paul punctual, tidy, kept me informed throughout work. Wouldn't hesitate to recommend Ashmark.
Steve, London
Posted on 07/12/2016
, work completed 07/12/2016
Recommended
Good service.
Mr Hewett contact me quickly in response to my request for a diagnosis of my leaking roof. Roofers arrived following day and showed me photos of deteriorating area - gave me confidence in the firm. When they came to fix it they were efficient and considerate (shoes removed inside premises etc.) and they cleaned the guttering close to where they were working.
Tom, London
Posted on 07/12/2016
, work completed 07/12/2016
Recommended
Excellent job
Workmen arrived promptly, were very open to discussing any issues or concerns I had and were very accommodating. They also helped me to minimise costs by discussing my various options and the pros and cons of each. Would definitely use this trader again.
Andrew, London
Posted on 06/12/2016
, work completed 06/12/2016
Recommended
Excellent job
Came on time, did the work as estimated and as required to a good standard. Clean and tidy afterwards. I will use them again.
Which? Trusted Traders Consumer
Posted on 30/11/2016
, work completed 30/11/2016
Recommended
Which? Local Review
Ashmark recently recovered the roof of my rear bay window. I contacted Tony who arranged for an assessment , and provided an estimate of the work required by email. The roofing work was carried out to a high standard , and we are happy with the work carried out. We would not hesitate to recommend Ashmark for any similar work.
chrisjacob
Posted on 17/11/2016
, work completed 17/11/2016
Recommended
A great job done and would recommend in a heart beat
From first contact with Tony I was impressed by his down to earth and straight forward approach. The quote provided clearly demonstrated a full understanding of the work needed and the team completing the work were efficient, professional and friendly - even washed up their own coffee cups! The quality of the workmanship was 1st class - even the buildings regulations inspector commented on the high standards. The team used their initiative when needed and were always considerate and accommodating. The work was finished ahead of schedule and the site was left clean and tidy. I initially approached Ashmark because of the quantity and quality of reviews on the Which? site, having always relied upon personal recommendation/referral before. I am absolutely delighted with the work carried out and would recommend Ashmark Roofing in a heart beat. A huge 'thank you' to Tony and the team.
Happy Customer
Posted on 01/11/2016
, work completed 01/11/2016
Recommended
Very satisfied, would use again.
Steve and Jamie replaced a valley with lead on our pitched roof. They also replaced the felt roof on the front bay window. They were very thorough and polite: we asked them to look at one valley and they took photos. We could see that it was deteriorating. This was also replaced by them at a later date, after a written quote. They were very helpful. Tony, the owner, always returned calls and sent all due paperwork on time.
Which? Trusted Traders Consumer
Posted on 27/10/2016
, work completed 27/10/2016
Recommended
Professional.
Good communication throughout. Clean and efficient. Difficult to assess value and quality when you can't inspect roof work.
Margaret, London
Posted on 03/10/2016
, work completed 03/10/2016
Recommended
Honesty and integrity number one
Asked Ashmark to look at what I thought was a cracked tile, but it turned out that the tile had just slipped. Fixed in next to no time and charged me an absolutely tiny amount. Honesty and integrity are obviously very important to these guys, and the world would be a much better place if all companies were so interested in building a reputation on these values. This was exactly the type of job that could be easily exploited by other less principled traders, but Ashmark really earned my recommendation.
Happy Customer
Posted on 19/09/2016
, work completed 19/09/2016
Recommended
My Review
Peter, London
Posted on 15/09/2016
, work completed 15/09/2016
Recommended