Guttering problem solved
I used Ashmark Roofing, based in London N21 to sort out a persistent problem that I was experiencing with a downpipe on my two storey house. It was one of those jobs that you put off and put off, but everytime there was some moderate to heavy rain the downpipe would not do its job and water would spill down the wall. No signs of damp problems, but rather than face costly remedial work I asked Ashmark to provide a quote. They charged £432 and did the work within a few days. Now the downpipe and guttering works well.
Customer in Greater London
Posted on 16/07/2024
, work completed 16/07/2024
Recommended
Replacement of defective apron flashings
Removal of defective apron flashings at the base of two dormers and replace with code 4 lead, cut and lapped to appropriate lengths and dressed over tiles of pitched roof. This first required careful removal of the bottom course of tiles for each dormer and subsequent replacement of said tiles. The work was carried out to an agreed schedule and at cost specified in the quotation. The trader worked from scaffolding at roof level for two days in direct hot sun. Communications with the trader by phone and email were satisfactory.
Customer in Greater London
Posted on 05/07/2024
, work completed 25/06/2024
Recommended
A company with integrity which aim is customer satisfaction.
I first used Ashmark Roofing about 10 years ago to replace and renew the flat roofing on my garden shed. The work was done by Paul and an assistant. They explained what they were doing and were polite and tidied up thoroughly. There have been no problems since, and the guarantee has run out. Since then I have used Ashmark Roofing a few times with problems relating to guttering on my conservatory roof and elsewhere which they resolved. Last summer the ground floor extension to my semi-detached house developed a leak and here this took some time to resolve. The man who came to fix it also called Tony couldn't pin-point the source of the leak despite 2 or 3 attempts. So the proprietor Tony Hewett sent somebody else called Steve who came over and straight away identified the source of the problem. He did the work at the beginning of May 2024 and there have been no more leaks. He was friendly and polite and I wish he had come over at the onset The original job was done about 6 month earlier but it took this long because I didn't want anyone coming over when it was raining and there has been a lot of that. The proprietor Tony Hewett is a man of principle and good ethics and he is not satisfied if his customer isn't.
Customer in Greater London
Posted on 27/05/2024
, work completed 02/05/2024
Recommended
Work carried out quickly and efficiently
Steve and Paul repaired my roof. They were punctual, hard-working, reliable and pleasant to deal with. They dealt with any problems in a helpful manner and kept me informed about what was going on. They discussed the various possibilities clearly. They kept to the schedule and quotation.
Customer in Greater London
Posted on 19/05/2024
, work completed 10/05/2024
Recommended
Replacement of flat roof
Ashmark replaced an old, leaking flat roof above a bay window and from start to finish both their communications and the work carried out were refreshingly professional and efficient. Tony always responded promptly to emails and phone calls and Paul and Brad, the team who did the work, were prompt, courteous and did and excellent job. I would not hesitate to recommend them.
Customer in Greater London
Posted on 15/05/2024
, work completed 13/05/2024
Recommended
Damp from overflowing gutters
We had damp in an upstairs bedroom from previously blocked and overflowing gutters. We also had a leaky lean-to roof. Tony came round and took a good look before arranging a very reasonable quote. Tony and Mick worked really hard for us on the day, sorting out the gutter, doing pointing on the chimney and sorting out the "fillet" between the extension and main building, as well as adding eaves carriers where needed and re-taping the lean-to roof. All these jobs took a little longer than expected, but they completed the work without complaint or extra charge and they only stopped once for a break and a cup of tea. It was a pleasure having them around - real old school gents and they take pride in their work, are experienced, and know what they are doing. The lean-to is nice and dry again and hopefully the wall upstairs will now dry out completely so we can re-decorate. Thank you too for brilliant communication and pleasant chats throughout. I will definitely call on Ashmark Roofing again when I need them. - Oh, and, by the way, they also predicted the weather better than the Met Office did! :-)
Customer in Greater London
Posted on 26/04/2024
, work completed 04/04/2024
Recommended
Leaking back roof fixed
After 2 previous attempts by different roofing companies to fix a longstanding issue with our back roof without success (one company making the problem much worse) Ashmark Roofing have succeeded! Tony's communication by phone and email has been excellent throughout both in relation to the roof itself and the scaffolding required. Steve was excellent in carrying out the work, which ultimately differed to that quoted. This was due to his logical troubleshooting and altering the repair that was required accordingly. Overall I am very pleased with the company's service, communication and cost of the work. Thank you!
Customer in Greater London
Posted on 23/04/2024
, work completed 13/03/2024
Recommended
Guttering and Flat Roof Renewal
Really good service from Ashmark: I needed our old flat roof renewed as well as the guttering fixing. The quote was competitive, they were able to do the work earlier than expected, and the the guys were brilliant. Really recommend them
Customer in Greater London
Posted on 22/04/2024
, work completed 17/04/2024
Recommended
Experienced Excellence
I booked Ashmark for a range of small and necessary tasks on our roof. They are an established firm with many years' experience and it shows. The quote was clear, reasonable and thorough. Steve and his assistant arrived early. They were lovely and kind, and worked diligently, quickly and clearly effectively. The site was left notably clean on both days. The resulting work is of a very high quality as one might hope. I'm so glad I found them, and I will be trusting them again.
Customer in Greater London
Posted on 16/04/2024
, work completed 20/03/2024
Recommended
Really professional job, highly recommend
We contracted Ashmark Roofing to fix our flat roof having identified a leak. They were thoroughly professional in all our dealings with them from start to finish. The quote was comprehensive, and Tony kindly squeezed us in earlier than planned. Paul and Brad were punctual, tidy, very personable and highly professional. The work was done quickly and on schedule. The price quoted was fair and we were very satisfied with the work. We would definitely recommend using their services.
Customer in Greater London
Posted on 25/03/2024
, work completed 21/03/2024
Recommended
Excellent roofing company
I used Ashmark Roofing for a second time because the first time was such a good experience and I have no complaints. They rerouted my ridge tiles and repositioned some guttering which was badly placed. Clear agreements, a friendly and thoughtful approach, thorough and they take great pride in their work. A pleasure to work with.
Customer in Greater London
Posted on 12/03/2024
, work completed 24/03/2010
Recommended
Ashmarkroofing
I was very pleased with the work done by Asmara Roofing. Their workers came promptly on the time agreed and every was left neat and tidy
Customer in Greater London
Posted on 09/03/2024
, work completed 20/02/2024
Recommended
Finally Fixed
Apparently it was a small job and because of that firms were slow to even come and quote. But Ashmark restored my faith in using local firms. Took a couple of days for someone to come out and have a look, but that was a positive suggesting they are a busy firm. Then it took a few days for a quote to be provided (which also filled me with confidence). When the work was due to commence, they arrived on the right day at the right time an completed the work in the timescale that was agreed. Fantastic service, especially after being let down by other firms. Would definitely recommend.
Customer in Greater London
Posted on 05/02/2024
, work completed 02/02/2024
Recommended
Prompt estimate and quote
The quote came promptly after the initial visit and work carried out on the date agreed. Both roofers were friendly, worked well and explained exactly what they were doing. I have used Ashmark before and would use them again as I was very satisfied.
Customer in Greater London
Posted on 19/01/2024
, work completed 16/01/2024
Recommended
Fast , thorough Roof Repair
My roof sprung a leak that was seeping into my young son's bedroom. On the recommendation of a work colleague I contacted Tony at Ashmark Roofing. Tony came back to me within a couple of days and arranged for the roof to be examined - photos were taken and a plan of action proposed and agreed. Tony explained that he would need to fit my job into his existing work schedule but would have it done as soon as he could. True to his word the scaffolders arrived 3 weeks after first contact, the job completed in a day and the scaffolding removed the day after. Photos of the completed job were taken and shared. I am very happy with the service provided and the job completed (as per budget) and have no hesitation in giving my recommendation to Ashmark roofing.
Customer in Greater London
Posted on 15/12/2023
(Reviewer did not use service)
Recommended
Good work, completed efficiently and on schedule for the agreed price.
After arranging the erection of suitable scaffolding by a third party, Steve and Tony from the firm arrived at the promised time, replaced the gutter at the rear of my house and installed UPVC fascia and soffit boards in a professional and timely manner, and cleared up properly after completing the work in one morning. Both were pleasant and polite at all times. The firm has always done very satisfactory work for me over several years, and I don't hesitate to recommend them.
Customer in Greater London
Posted on 10/12/2023
, work completed 06/12/2023
Recommended
Knowledgeable and reliable company
Ashmark Roofing are a reliable and trustworthy company. They were able to assess what was needed to repair a leaking bay roof, give me a competitive quote and carry out the repairs promptly and to a high standard. This is the second time I have called on Ashmark Roofing, the first time they repaired a leaking roof by replacing the flashing and altering the guttering. I am very pleased with their work on both occasions and would recommend them.
Customer in Greater London
Posted on 05/12/2023
, work completed 24/11/2023
Recommended
Great new Garage roof installation
Paul and Bradley were punctual for the duration of the whole job. They worked expertly and very hard. Paul came up with some good workaround solutions to several issues. The tidy up was very good. I was very happy with the new garage roof. I have no hesitation in recommending Ashmark Roofing, they will be my first port of call for any future roofing jobs.
Customer in Greater London
Posted on 03/12/2023
, work completed 11/10/2023
Recommended
Highly recommended
This is the second time I employed Ashmark Roofing to repair and make watertight a flank window and rear windows below the roof. Some of the work was tricky: Tony, very accommodatingly, went ‘the extra length’ to get the most suitable material for the job. Tony completed the work with great skill and efficiency - diverting the rain away from the house. I have used Ashmark Roofing earlier this year to replace our two flat roof coverings and change all the gutters at the front of the house. Communication with Tony, the manager, was, as previously, excellent. Ashmark roofing are a competent, professional and trustworthy company and I would therefore have no hesitation in recommending them. Very satisfied customer, would definitely consider again for future work.
Customer in Greater London
Posted on 02/12/2023
, work completed 20/11/2023
Recommended
Very satisfied
Ashmark Roofing replaced the gutters on the rear of our house. They came to quote very soon and we only had to wait around two weeks after that for the work to be done. The job was done very efficiently and only took half a day. The two roofers who attended were pleasant to have around and cleared up thoroughly after themselves. The new gutters look just right and we are very satisfied with the whole experience.
Customer in Greater London
Posted on 28/10/2023
(Reviewer did not use service)
Recommended
Leaking roof repaired swiftly
I was very concerned to discover my roof was leaking during some heavy rainstorms especially as more heavy rain was forecast. I was very pleased with the repairs carried out by Ashmark Roofing. They were able to give me an acceptable estimate and fit in the repairs within a very short timeframe. This is the second time I have used this company, the first time being for guttering repairs. On both occasions I have been impressed with their helpfulness, communication and practical advice.
Customer in Greater London
Posted on 29/09/2023
, work completed 30/08/2023
Recommended
Clearly explained, quality work
Had six chimney pots to be replaced. Steve popped round to assess for a quote. Quote arrived very clear from Tony who does the administration side of things. Arrived on time to do the job. Confirmed the approach very clearly. Work completed to a high standard. Pleasure to deal with. Recommend 100%.
Customer in Greater London
Posted on 24/09/2023
, work completed 23/09/2023
Recommended
Flat roofs and Guttering
Ashmark Roofing replaced the existing worn out covering of the two flat roofs with three layer Torch on Felt and replaced the old cast-iron gutters with pvc ones at the same time. Paul, Ashmark's flat roof specialist, carried out the work with Brad, arrived as planned, kept me informed of progress, repaired a small issue, worked through to finish the job over the two days as scheduled and cleaned up beautifully at the end. Paul was very professional, knowledgeable and easy to talk to. He completed to a very high standard and to the agreed budget. Tony, Ashmark’s manager, gave me a competitive quote. At my request he kindly explained the quote in detail and organised the scaffolding. Tony also provided photos after to show the work done. Communication with both Tony and Paul was excellent. Our new roofs and guttering have been completed to a very high standard and with full guarantee which is very reassuring. Ashmark know the trade inside out and I would definitely contact them again in the future for any roofing needs. Highly recommended!
Customer in Greater London
Posted on 12/09/2023
, work completed 07/08/2023
Recommended
Competent, professional and reliable roofing company
The box gutter of our Edwardian house needed repairing. Steve from Ashmark roofing is knowledgeable and experienced so was able to effect the repairs to a very high standard despite the challenging nature of the job. He usefully provided before and after photos to show the extent of the damage and the subsequent repair work done. There was good communication throughout the whole process which was appreciated. Ashmark roofing are a competent, professional and reliable company and we would therefore have no hesitation in recommending them.
Customer in Greater London
Posted on 03/09/2023
, work completed 25/08/2023
Recommended
Chimney Stack Repair
Trying to find a decent, reliable roofer is almost impossible and so when I contacted Tony at Ashmark I could tell straight away that he was all those things. I described the leak from the chimney stack that was happening in very intense rain and he didn't give me worse case 'very expensive' scenarios over the phone like other roofers had, he was pragmatic and considerate about keeping my costs down. Steve came to quote and then came to do the job when I hired Ashmark. Steve was very professional, on-time and took photos of before and after. He explained in easy to understand detail what he was going to do and why. After the job was finished he even tidied up a few other little things he saw on the roof for me. If I ever need a roofer again then I won't look elsewhere, I definitely recommend them.
Customer in Greater London
Posted on 10/08/2023
, work completed 18/07/2023
Recommended