ASK Renewables Limited

After researching solar panels and providers I opted for South Yorkshire based company ASK Renewables. Not the cheapest but excellent reviews. Also they did not use Tesla batteries ( I refuse to buy from that company due to its founder!) From the initial phone call to the final follow up the service from ASK has been exemplary. My main contact, Tom, is knowledgeable and explains things well. He is easy to contact and I felt reassured at every stage. I have waited 9 months to review to make sure everything was working well; it is. Tom has been a great help after installation in helping me to get the most out of the panels and how I utilise them. Very time a date was given for survey, scaffolding or installation they were here on time. The installation crew were great. They were friendly and tidy. I was amazed at Liam's agility and skill doing all the roof work. Dino who was the electrician who installs the inverter and batteries explained everything well and did a very tidy job. He set the system up as well as helping me to sort out the LuX Power App. Ask also have the ability to see how the units are working which was reassuring. I then changed easily to a power company that provides an excellent tariff for exploring any excess electricity. Having just compared my Nov-Jan usage for last 3 years our import of electricity, even in these winter months was down 25% . In Summer it was much higher and I had a net gain on my electricity bills; in peak 2 months, using 90% solar.

ASK Renewables provided an excellent service, from the initial contact, through planning, installation and aftercare. They discussed fully what was possible, talked though a number of options, answered questions fully, and were always ready to put our needs first. The installation was carried out very professionally, on time and on budget. I cannot recommend them highly enough.

Informative initial interview. Installation happened quickly on the day arranged with scaffolding erection organised by Ask. Pleasant and hard working installers. Good communication from the company throughout with follow up enquiries from them after completion of installation. The company representative was always available and contactable for information. One of our three batteries failed soon after installation but was promptly replaced. My neighbour has had solar panels fitted by Ask and we would not hesitate to recommend them.

Ask Renewables was recommended by my brother who recently had a Solar system installed by them. Tom came round to do a survey and subsequently provided me a quote. Absolutely no pressure selling and I considered the price good value. On acceptance of the quote the office called to arrange a suitable installation date. Scaffolding was delivered a couple of days in advance to allow my builder to move some bathroom extraction vents from the roof. Installation was smooth and the electrician was very accommodating by taking time to route solar panel cables via a void in the house wall. Karyn and Samantha, in the office, were very quick and helpful processing the relevant documents. I am over the moon with the installation. 6kW panels and 12kWh battery storage. Even in December with low sun, the panels can generate well beyond 3kW. Batteries can also be fully charged using the cheaper Octopus Flux night-time rate. Then I use the batteries to help power the house through the day. I highly recommend Ask Renewables. A great company to do business with.

We had decided on a solar and battery installation and began to gather possible contractors to complete the work. It was at this point we found many companies didn’t take into account your needs and just wanting to sell you a product. After contacting 8-10 companies we got ASK Renewables to carry out a survey, they took a completely different approach. They considered our energy usage, reasons for wanting the install then assessed fully our home for installation. Only after this full assessment did they then provide a comprehensive quotation and plan. The decision was then chosen to progress with ASK as they were by far the most professional company contacted. I have a keen eye for electrical installation as I am an Electrical Engineer by profession and they listened to any comments I had and completed a really neat and tidy job within my garage. I have and would recommend ASK to anyone, the kit they have installed is reliable and provides an intuitive platform for interrogating the install. All the team were great from start to finish including handover of documents for enrolling to Octopus Energy Flux tariff.

We had quotes from a number of companies, and ASK were by far the best in their combination of product and price. In addition, the service from the ASK team from initial visit to post-installation check-in was superb. I really felt that Matt was interested in designing the best system for our needs rather than selling/upselling a system that was more expensive but not really needed (he convinced us that a more expensive 'optimised' system was not suited to our needs/roof). He also gave us lots of advice on how to get the most out of the system. The installation could not have gone more smoothly. The installation team were great and really nice guys - I was amazed that they were able to install in a day - and helped get the web/app system up and running. I would definitely recommend ASK Renewables!

We did our homework and approached five firms: Ask Renewables was the most impressive from the start. From the initial survey and consultation with Tom there was absolutely no pressure selling and the focus was on how a solar panel system would work for us. Tom was very generous with his time, his home visit gave us a clear understanding of the installation procedure and answered all our questions. His attention to detail and transparency was both impressive and refreshing e.g. compliance with any planning regulations; realistic predictions of solar output. He emphasised that no deposit was required and payment would be on completion of the work.The price was remarkably competitive! We had absolute confidence in proceeding with Ask Renewables. The speed and efficiency of installation was exemplary. The scaffolders and installers , Dino(electrician),Liam and Alan(roofers) all arrived promptly. They were friendly, polite, and respected our property— lovely guys! Within a few hours the system was installed and Dino advised us on the use of iPad and mobile ‘phone apps to monitor the system. The follow-up/customer care with Tom, Sam and Karen (admin’ support) is excellent. Tom and Sam have been in touch for help and advice, and to check our system is functioning efficiently.We thank them for their patience. We have no hesitation in recommending Ask Renewables.

Great experience with Ask Renewables from start to finish. Matt took time to help us decide on the best system for our household, provided a competitive quotation and has given good post installation advice. The installation team were friendly and efficient. An initial problem with the inverter was quickly rectified. Highly recommended

I contacted ASK Renewables and others for a Solar PV quote. Three companies just used Google Earth and only ASK and one other company visited. I have roofs which face South, East and West. Matt was brilliant from start to finish. He surveyed my house in detail and discussed his recommendations. Matt could answer the many questions that I asked about the various options. There was no hard sales talk, just a follow up detailed design, cost and offer of support. I contacted Matt on other occasions for further advice and he was so helpful and knowledgeable and gave me so much confidence in ASK’s offering. Another key factor was that half of the scaffolding would be on my neighbour’s property in a tight space and Matt worked closely with the scaffolders to produce a plan that worked. During the installation Ed visited site to ensure that both the scaffolding was erected as planned and that the install proceeded on schedule. Dino and the installation team performed an excellent job working a long day to install 20 solar panels, two large batteries and an inverter, only leaving when I was happy with the working system. After the install, I’ve had follow-up contact from Matt to check that all is OK and to continue the offer of future support as needed. My experience with ASK Renewables has been excellent and they have been an outstanding company to deal with throughout the entire process. I would certainly recommend them for a Solar PV system install.

We had 10 solar panels and a 9.5 Kwh battery installed on the 29th September 2023. All working well. We had quotes from 7 companies and Ask renewables were very competitive on price. The whole team -survey , quote, installation and office were a pleasure to deal with . In essence -They provided the most thorough survey and best advice to meet our requirements -There was no hard sell - They did not want an up front deposit - They turned up on the due date and installed the system without a hitch. - The follow up paperwork was properly completed - Post installation advice has been easily accessed. Ask renewables know what they are doing, do it well and provide excellent value.