ASK Renewables Limited

Great experience with Ask Renewables from start to finish. Matt took time to help us decide on the best system for our household, provided a competitive quotation and has given good post installation advice. The installation team were friendly and efficient. An initial problem with the inverter was quickly rectified. Highly recommended

I contacted ASK Renewables and others for a Solar PV quote. Three companies just used Google Earth and only ASK and one other company visited. I have roofs which face South, East and West. Matt was brilliant from start to finish. He surveyed my house in detail and discussed his recommendations. Matt could answer the many questions that I asked about the various options. There was no hard sales talk, just a follow up detailed design, cost and offer of support. I contacted Matt on other occasions for further advice and he was so helpful and knowledgeable and gave me so much confidence in ASK’s offering. Another key factor was that half of the scaffolding would be on my neighbour’s property in a tight space and Matt worked closely with the scaffolders to produce a plan that worked. During the installation Ed visited site to ensure that both the scaffolding was erected as planned and that the install proceeded on schedule. Dino and the installation team performed an excellent job working a long day to install 20 solar panels, two large batteries and an inverter, only leaving when I was happy with the working system. After the install, I’ve had follow-up contact from Matt to check that all is OK and to continue the offer of future support as needed. My experience with ASK Renewables has been excellent and they have been an outstanding company to deal with throughout the entire process. I would certainly recommend them for a Solar PV system install.

We had 10 solar panels and a 9.5 Kwh battery installed on the 29th September 2023. All working well. We had quotes from 7 companies and Ask renewables were very competitive on price. The whole team -survey , quote, installation and office were a pleasure to deal with . In essence -They provided the most thorough survey and best advice to meet our requirements -There was no hard sell - They did not want an up front deposit - They turned up on the due date and installed the system without a hitch. - The follow up paperwork was properly completed - Post installation advice has been easily accessed. Ask renewables know what they are doing, do it well and provide excellent value.

Excellent service. Dino and Liam arrived as scheduled and set to work immediately. Scaffolding had arrived a few days earlier as planned. They were friendly, informative, cheerful and unphased by anything. 10 panels on roof, two batteries and inverter installed, looking very neat in attic room. Connecting up to meter in pantry went without a hitch. Guys arrived 10:15 left at 5:45 system working fine so far. Great service would thoroughly recommend. Rob Fletcher

After my initial enquiry I was contacted by Tom who arranged a visit to discuss a solar/battery installation. There was no pressure to sign up and Tom gave sound advice and recommendations for a suitable system. After placing my order Ask Renewables dealt with the DLO to gain the required approvals and after the inevitable delays with the DLO my installation was booked just days after the approvals were received. I was even given an upgrade on my panels free of charge as the original panels ordered were not available at the time of my installation appointment. The installation was completed within a matter of hours and all the people involved were polite, efficient and tidy in their work and I was given clear instructions in the use of my system on completion. I would not hesitate in recommending Ask Renewables to anyone interested in a solar/battery system.

Shortly following my contact with Ask Renewables, their assessor Matt rang to make an appointment to visit my property. He was polite, friendly, and very informative, in a manner which I could understand as a non-technical person. He did detailed measurements regarding the best place for panels to be placed and gave me full information regarding what I could expect from installation of a solar system - panels, inverter and two batteries - currently and over subsequent years. Matt then left his card and gave me time to consider everything with no pressure at all. Printed information followed shortly through the post, so that I could clearly see what had been discussed. I was free to ring Matt at any time to clarify anything I did not fully understand. He answered everything fully and clearly. Having decided to employ them, I was passed to Ed who was responsible for overseeing installation. He was equally approachable and helpful. The guys who installed the system were great, efficient and tidy. Samantha in the office was also great, giving me more helpful information, and I didn’t have to pay a penny until everything was installed and working to my satisfaction.

Ask Renewable have recently installed a 10 solar panel and two battery system. From the outset, it was clear that they wanted us to have a system that best suited us, with no "hard sell". They were very responsive to our questions and concerns, which were all answered quickly and knowledgably. The whole process was efficient, friendly, polite and professional, from the first visit to discuss requirements and design, the fitters and electrician throughout the installation, and the scaffolders, and there was very little disruption or mess. An excellent service from a family led company that genuinely cares about its customers.

We had been thinking about solar panels for some time and decided to get some quotes to see if it was feasible on our Victorian, three storey terrace house. We went through Which Trusted Traders as we felt we could trust their reviews. The service and support from Ask Renewables was excellent throughout. Matt took a couple of hours over the survey of the house, checking the roofs of the original house and the modern extension; taking measurements; asking questions. He took us through how the system would work; explained where the inverter and batteries would be housed and answered my many questions. There was no pressurised sales talk which we were grateful for. We both felt this was the company to go with. A date was agreed, scaffolding erected and the team of Alan, Dino and Liam set about doing a super job of installing six panels on the original house and four on the extension. They met the demands of an old house; stone roof flags; solid walls; three storeys at the back and two at the front with cheerfulness and expertise, explaining what they were doing along the way. They were professional, courteous and hard working. Matt even cleared the gutter whilst he was up on the scaffolding. The team tidied up after themselves and the work is neat and unobtrusive. The system has been working for a week now with no problems. We are very pleased with the service received from all members of the team, thank you.

I contacted this company after reading the excellent Which reviews that were universally positive and even though they were outside my immediate geographical location. The initial contact was professional and efficient and was pleased to hear that they carried out an in person house survey to establish suitability and discuss requirements. At no point in the process was there any pressure selling, which I found very refreshing. Matt carried out a full survey of my house and spent an appreciable amount of time discussing my requirements and queries. He was professional, knowledgeable and treated my house with respect. I finally agreed to have 12 Solar panels and took up the option of extra battery storage and a larger inverter. The resultant competitive quotation was as expected and installation took place around one month after the survey. The installation happened on the agreed date, with scaffolding erected a few days before. Two men worked on the roof, whilst an electrician ensured a safe and tidy installation of the batteries, inverter etc in the garage. The whole job was completed in the morning to a high standard. The installation team were polite, tidy, friendly and efficient. The company did not want a deposit and full payment was only required a week after installation to ensure that the system was working properly. Matt was happy to help me with any subsequent queries. I found the whole process to be excellent and would highly recommend this company.

Can I just say what a pleasure it has been to do business with the company. Tom who came to do the quote - took plenty of time, was very knowledgeable and personable, answered all my queries and dealt with my email queries promptly even at weekends with no sales pressure whatsoever. The scaffolders were nice lads and the fitters Rob and Mark and the electrician Ben were all very nice and hard working. They enjoyed their work, were very professional, did a great job and didn't seem to mind getting absolutely soaked through doing the fitting in the pouring rain. The panels are generating plenty of electricity including enough for charging my car. I can appreciate why they are a Which Trusted Trader.