ASK Renewables Limited

After deciding to explore Solar PV we used Which? Trusted traders to approach 3 business for a quote. ASK Renewables had a professional approach from the start which made them stand out. Matt was our contact and he took time to listen to our questions and concerns, as well as really getting to understand what we needed for our home. All the technical details were there to back up the product quality. Matt explained everything clearly, with added tips and advice on getting the most from your investment. The price was competitive and Matt gave us confidence that they understood that this is a big financial commitment and there was no pressure to decide anything. Once we did agree to go with ASK they were efficient and met every timescale they set out. The fitters were great, everything was in place in less than a working day and the panels work perfectly. The after sale follow up has been good and we felt assured that we can call on ASK for any advice or issues in the future. Would definitely recommend them.

Ask renewables were recommended to us from someone who had used them for their solar panel system. We did have a number of other quotes from elsewhere however when Tom called we were very pleased with how much time he spent explaining everything to us. Due to unforeseen circumstances at our end there was a delay before we got round to going ahead and Tom happily called back to go over things again. He has also rung up after the installation to see we are getting the best from it and is giving us a call next month. Certainly good aftercare service. The installation process when smoothly and the two guys worked together doing an excellent job. They left the place clean and very tidy having done an amazing neat job.. They explained everything we needed to know and set up the app for us. The office staff also did a great job regarding following up with any necessary paperwork. We would have no hesitation at all in recommending this company. Many thanks to you all.

From start to finish I have been impressed by the service we have received. Matt from Sales was very thorough & patient when explaining the process & options. The work was booked in and happened quickly. We asked to make a change to battery location after installation and the team were happy to come and make the change. Then Sam has been super helpful talking through the portal and all the technical details. All in all very happy!

We decided to explore the world of all thing solar a couple of years ago having just bought our first EV. Finding an installer proved to be a challenge so we decided to put the whole project on the back burner. Recently we became aware that a close friend had had quite an extensive system installed by ASK Renewables so we decided to approach them for a quotation. The whole experience from first contact to installation was first rate. The surveyor explained everything in detail, in simple layman’s terms; the resultant quotation was very detailed showing equipment to be installed and projected payback period. The three man installation team arrived on time and got straight to work. The whole installation of 14 panels, Inverter, two batteries, ancillary equipment and associated cabling took just four hours. Before we knew it the system was connected to our home WIFI and as quick as that we were up and running. The inverter and batteries are installed in the loft area which is not used as habitable space with isolation switches and import/export meter mounted on the wall of the loft stairs the over side of the wall from the inverter making the whole installation extremely neat and tidy . We think the team did a brilliant job and they obviously took pride in their workmanship. Before leaving the electrician showed us how to operate/monitor the system using the LUX app. We are now benefitting from reduced bills and solar energy meeting our normal daily consumption on most days. W

This company provided and excellent service and took great pains to ensure that the installation was as we desired. We had a battery fail after a couple of weeks and the company came out within a few days and provided us with a new one. I would highly recommend this service

(Disclaimer: we have had to postpone our installation due to unforeseen issues with our roof.) We found Ask Renewables via a friend's recommendation and they immediately stood out from the crowd by beginning with a visit from one of their surveyors to discuss the project and measure up and inspect the state of things. Our surveyor, Matt was incredibly friendly and knowledgeable without being the slightest bit pushy. We had some very specific requirements for what we wanted (we wanted a fully non-internet connected but fully API controllable system) and Matt really took the time to properly understand our needs, in our case spending over two and a half hours with us and much more time refining things afterwards, eventually managing to squeeze far more panels than we had hoped into the space available. They also put in a lot of work to source and research the system which met our needs (which was not something they regularly installed). The final proposal came with substantially more detailed analysis of the shading and potential performance characteristics (along with extremely comprehensive discussion of the details on request) than I have seen from any other provider. To cap it all off, the price was extremely competitive, despite the many bespoke elements of the system. Unfortunately an unlucky roof situation has forced us to postpone our installation for a while but we will absolutely be returning to Ask to do the job.

Can thoroughly recommend. The team were all professional, timely and helpful. Can't commend them highly enough.

I obtained several quotes for a Solar PV System, however Ask Renewables was one of the few that actually wanted to come out and do a site visit. Their surveyor Matt visited and discussed at length my options and the costings involved, he then went away and produced some full written proposals for me to decide on. These were left with me, with no pressure to buy etc. having compared the quotes and services provided, I had no hesitation in opting for Ask Renewables, their service was far superior and the quote very reasonable. The process of getting National Grid approval etc was then completed and a fitting date agreed. On the fitting day the team of two arrived and efficiently set about the process of installing the system, both were efficient and friendly. Within 5 or 6 hours the system was fully installed and fully working. Within a few days the commissioning pack and certificates arrived. Ask Renewables were professional throughout and gave a service second to none and I would have no hesitation in recommending them to others.

When we decided to venture into the world of solar panels we decided to use the Which Trusted Trader site to source one of the installers. We chose ASK Renewables as they appeared to have good reviews. This was incorrect, they were excellent. The whole process from first phone call to post installation follow up, was first class. The surveyor was very knowledgeable but explained things so that even I could understand, including the benefit of a battery backed installation. This is what we chose and before we expected it we were contacted with a proposed installation date. The installation team turned up on time and were very professional and courteous. Just after lunch I was explaining to my wife that it would probably take about 2 days to complete, when the electrician was asking for my WIFI password to connect the system to. The system was fully installed and was being finally commissioned. Absolutely brilliant. The inverter and batteries were installed in the loft, and I didn't even know they had been upstairs. Why didn't we do this earlier? We are now benefitting from massively reduced bills and solar energy is meeting our base load most days. Would I recommend ASK Renewables - absolutely, with no hesitation.

Ask Renewables was the 3rd company that we approached to fit solar panels on our house and I am so glad that we choose them after 2 failed attempts with other contractors. I can’t praise them enough. They checked what we wanted and what we needed; they listened before drawing up a plan. The plan was excellent and exceptionally well-priced. The installation was smooth and timely, they literally worked around a garden full of honeybees. I couldn’t quite believe that after more than two years of trying we had solar panels and an effective battery system. The system links with our current energy providers solar tariff and we have already seen our electricity bills cut by a good 70%. On the few sunny days since the installation in February we have seen our 9Kwh battery full before midday and even on the frequent dull days the power has covered most of our household usage. The real bonus is that our system contributes to the grid, every bit helps to make the UK greener! The company deserves its “Which Best Trader” listing. It is rare to find such kindness, efficiency and competitiveness all in one company.

I have had a 14 panel system fitted with 2 batteries and 6 optimisers. In addition I have had bird guards fitted on the panels as well as some plug points to the batteries. The service has been brilliant. I got a personal visit to my property for a proper assessment of what would be best and loads of time spent with me. I was not chased too much for a sale and took a few weeks to discuss, research and get the best set up and deal for me. Install was quick and efficient and the help from the ASK team on everything including tariffs and operating the system has been first class.

I have recently had solar panels, batteries and and inverter installed by Ask renewables, and would highly recommend them to anyone. They were very professional throughout and I am extremely happy with the system they installed. The process went through very smoothly, and felt the advice offered at each step, including checking if I had any issues and advice about how to get the most out of the system, was very useful.

After being quoted by a few different companies for Tesla, GivEnergy and Sunsync products, we decided to go with Tom Matthews at Ask Renewables & the Luxpower system. Tom/Ask Renewables were the only company that came well prepared to answer questions (with datasheets, etc), carry out a roof inspection and a shading analysis. Tom designed a system to our specific requirements which was a high kw inverter that could do a full house back-up during a power cut. After taking a couple of months for our DNO to be approved by Northern PowerGrid, Ask Renewables were quick to come and fit our system once we got the go-ahead. The site installers, Dino and Liam, came and did a neat and tidy job. The system has not disappointed at all. By strange coincidence we have had 2 3-hour power cuts since the install date and we were able to carry on as normal during these outages. We are taking advantage of charging the batteries during the Octopus Flux cheap rate and discharging them during the Octopus Flux peak rate. I want to thank the team at Ask Renewables (Tom, Samantha, Karyn, Dino & Liam) for supplying the system. Also, special thanks to Ed who has supported us after installation and has quickly dealt with any issues we have had.

Having obtained three quotes to install solar panels on the south facing roof of our bungalow, plus battery storage, I feel compelled to give an update for those considering their options/installers. One of the companies we spoke with shone (no pun) from the start - Ask Renewables. Their first contact was great, the surveyor actually knew his stuff (unlike one company that used Google Earth to quote...) and their price was competitive. The only thing they got wrong was their calculation for Return on Investment - it was way too pessimistic! We are currently in winter, heating on (heat pump installation in the pipeline), and our Direct Debit to Octopus Energy is £1 per month having built up a large export credit during the summer. We are still exploring energy on the sunnier days, and with smart tariffs we can earn more than we pay. Did I mention we also run an EV? The point of this review is to give a big shout out to the team at Ask Renewables Ltd, they guided us on our solar journey without any sales pressure (unlike the other companies we spoke with) and, as someone with experience with tradesmen, their team were polite, skilled and efficient. I'm utterly confident that, in the unlikely event we have an issue, Ask Renewables will be there. I should point out that our system consisted of 20 x 400w panels on a south facing roof which, for our three bedroom bungalow is a lot, hence our amazing results. My tip? Fit as many panels as you can from the start.

I had 13 solar panels fitted and a 9.6kWh battery. Ask Renewables were competitive on price and every aspect of their customer service was superb, whether pre-installation, the actual installation or post-installation. Everything was done to budget and on time or sooner. Any time I have had cause to contact them since installation their response has been immediate and has solved my query or problem. I cannot recommend them highly enough.

I contacted Ask Renewables for a quotation for solar panels, plus battery storage because of its "Which? Trusted Traders" status. I wasn't disappointed. Every aspect of the service provided was top class: initial email/telephone communication; quality of advice during the initial survey; follow-up communication; efficiency of installation (10 panels plus battery storage all in one day); after-sales support (I had a few technical questions about the app). I was so impressed with my initial contact, survey and quote that I didn't even bother to get a quotation from another company. 8 months on I'm really happy with the installation. There have been no problems and I'm saving a significant amount of money in terms of electricity costs. I wish I'd done it years ago. I've arranged for additional battery storage to be added later this month so that my savings will be even greater this year. TIP: Pay extra for micro-inverters and go for the maximum battery storage.

After researching solar panels and providers I opted for South Yorkshire based company ASK Renewables. Not the cheapest but excellent reviews. Also they did not use Tesla batteries ( I refuse to buy from that company due to its founder!) From the initial phone call to the final follow up the service from ASK has been exemplary. My main contact, Tom, is knowledgeable and explains things well. He is easy to contact and I felt reassured at every stage. I have waited 9 months to review to make sure everything was working well; it is. Tom has been a great help after installation in helping me to get the most out of the panels and how I utilise them. Very time a date was given for survey, scaffolding or installation they were here on time. The installation crew were great. They were friendly and tidy. I was amazed at Liam's agility and skill doing all the roof work. Dino who was the electrician who installs the inverter and batteries explained everything well and did a very tidy job. He set the system up as well as helping me to sort out the LuX Power App. Ask also have the ability to see how the units are working which was reassuring. I then changed easily to a power company that provides an excellent tariff for exploring any excess electricity. Having just compared my Nov-Jan usage for last 3 years our import of electricity, even in these winter months was down 25% . In Summer it was much higher and I had a net gain on my electricity bills; in peak 2 months, using 90% solar.

ASK Renewables provided an excellent service, from the initial contact, through planning, installation and aftercare. They discussed fully what was possible, talked though a number of options, answered questions fully, and were always ready to put our needs first. The installation was carried out very professionally, on time and on budget. I cannot recommend them highly enough.

Informative initial interview. Installation happened quickly on the day arranged with scaffolding erection organised by Ask. Pleasant and hard working installers. Good communication from the company throughout with follow up enquiries from them after completion of installation. The company representative was always available and contactable for information. One of our three batteries failed soon after installation but was promptly replaced. My neighbour has had solar panels fitted by Ask and we would not hesitate to recommend them.

Ask Renewables was recommended by my brother who recently had a Solar system installed by them. Tom came round to do a survey and subsequently provided me a quote. Absolutely no pressure selling and I considered the price good value. On acceptance of the quote the office called to arrange a suitable installation date. Scaffolding was delivered a couple of days in advance to allow my builder to move some bathroom extraction vents from the roof. Installation was smooth and the electrician was very accommodating by taking time to route solar panel cables via a void in the house wall. Karyn and Samantha, in the office, were very quick and helpful processing the relevant documents. I am over the moon with the installation. 6kW panels and 12kWh battery storage. Even in December with low sun, the panels can generate well beyond 3kW. Batteries can also be fully charged using the cheaper Octopus Flux night-time rate. Then I use the batteries to help power the house through the day. I highly recommend Ask Renewables. A great company to do business with.

We had decided on a solar and battery installation and began to gather possible contractors to complete the work. It was at this point we found many companies didn’t take into account your needs and just wanting to sell you a product. After contacting 8-10 companies we got ASK Renewables to carry out a survey, they took a completely different approach. They considered our energy usage, reasons for wanting the install then assessed fully our home for installation. Only after this full assessment did they then provide a comprehensive quotation and plan. The decision was then chosen to progress with ASK as they were by far the most professional company contacted. I have a keen eye for electrical installation as I am an Electrical Engineer by profession and they listened to any comments I had and completed a really neat and tidy job within my garage. I have and would recommend ASK to anyone, the kit they have installed is reliable and provides an intuitive platform for interrogating the install. All the team were great from start to finish including handover of documents for enrolling to Octopus Energy Flux tariff.

We had quotes from a number of companies, and ASK were by far the best in their combination of product and price. In addition, the service from the ASK team from initial visit to post-installation check-in was superb. I really felt that Matt was interested in designing the best system for our needs rather than selling/upselling a system that was more expensive but not really needed (he convinced us that a more expensive 'optimised' system was not suited to our needs/roof). He also gave us lots of advice on how to get the most out of the system. The installation could not have gone more smoothly. The installation team were great and really nice guys - I was amazed that they were able to install in a day - and helped get the web/app system up and running. I would definitely recommend ASK Renewables!

We did our homework and approached five firms: Ask Renewables was the most impressive from the start. From the initial survey and consultation with Tom there was absolutely no pressure selling and the focus was on how a solar panel system would work for us. Tom was very generous with his time, his home visit gave us a clear understanding of the installation procedure and answered all our questions. His attention to detail and transparency was both impressive and refreshing e.g. compliance with any planning regulations; realistic predictions of solar output. He emphasised that no deposit was required and payment would be on completion of the work.The price was remarkably competitive! We had absolute confidence in proceeding with Ask Renewables. The speed and efficiency of installation was exemplary. The scaffolders and installers , Dino(electrician),Liam and Alan(roofers) all arrived promptly. They were friendly, polite, and respected our property— lovely guys! Within a few hours the system was installed and Dino advised us on the use of iPad and mobile ‘phone apps to monitor the system. The follow-up/customer care with Tom, Sam and Karen (admin’ support) is excellent. Tom and Sam have been in touch for help and advice, and to check our system is functioning efficiently.We thank them for their patience. We have no hesitation in recommending Ask Renewables.

Great experience with Ask Renewables from start to finish. Matt took time to help us decide on the best system for our household, provided a competitive quotation and has given good post installation advice. The installation team were friendly and efficient. An initial problem with the inverter was quickly rectified. Highly recommended

I contacted ASK Renewables and others for a Solar PV quote. Three companies just used Google Earth and only ASK and one other company visited. I have roofs which face South, East and West. Matt was brilliant from start to finish. He surveyed my house in detail and discussed his recommendations. Matt could answer the many questions that I asked about the various options. There was no hard sales talk, just a follow up detailed design, cost and offer of support. I contacted Matt on other occasions for further advice and he was so helpful and knowledgeable and gave me so much confidence in ASK’s offering. Another key factor was that half of the scaffolding would be on my neighbour’s property in a tight space and Matt worked closely with the scaffolders to produce a plan that worked. During the installation Ed visited site to ensure that both the scaffolding was erected as planned and that the install proceeded on schedule. Dino and the installation team performed an excellent job working a long day to install 20 solar panels, two large batteries and an inverter, only leaving when I was happy with the working system. After the install, I’ve had follow-up contact from Matt to check that all is OK and to continue the offer of future support as needed. My experience with ASK Renewables has been excellent and they have been an outstanding company to deal with throughout the entire process. I would certainly recommend them for a Solar PV system install.