Endorsed by Which?

ASK Renewables Limited

5.0

192 Reviews

Opening Hours
Today - 08:30–17:00
  • Monday 08:30–17:00
  • Tuesday 08:30–17:00
  • Wednesday 08:30–17:00
  • Thursday 08:30–17:00
  • Friday 08:30–17:00
  • Saturday 09:00–13:00
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

ASK Renewables Ltd. are Solar PV Energy Specialists offering a range of solar PV systems and battery storage options for all budgets.
Established in 2013, ASK Renewables Ltd remain a family owned business with a firm focus on customer service, happy to offer advice and guide you, smoothly from purchase to install at a pace that suits you.

At ASK Renewables Ltd. It’s our commitment to ensure you get the system that’s right for you. We do not send salespeople to your home, we only send our trained surveyors and Domestic Energy Assessors who will evaluate the suitability of your home and listen to your requirements. Expect the surveyor to ask you a lot of questions! Furthermore, they will explain everything in as much detail as you require so you can feel confident you’re getting the right system for you.

What we do

  • Renewable energy

    • Home energy analysis
    • Solar panels
    • Solar water heating
    • Solar Panel Maintenance
  • More Services

    • solar pv
    • battery storage
    • solar panel installation

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
192 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
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The job is done and works well
Customer Service
Quality
Value
The job is done and works well. I have a house which faces South but the roof is awkward due to a dormer window and a gable end. One solar panel company said it was impossible to mount panels on my roof because of its shape. The daughter of my partner used ASK to install panels on the roof of her new house and they were impressed. So I used ASK and they installed eight panels, very neatly and professionally, together with two large batteries in my loft. The installation worked like a charm and was completed in one day for the agreed price. I must commend Samantha, the office person, who provided a first class service and was a valuable information source for me. I have no hesitation in recommending this company.
Tony in South Yorkshire Posted on 02/02/2023 , work completed 01/02/2023
The trader replied (on 06/12/2023)
Very kind feedback, thank you! Our in person survey gave us the opportunity to accurately document your roof space and design a bespoke solution. Many thanks for choosing us to support you, and hope you enjoy your system for many years ahead. Best regards, Matt
Ask Renewables .. excellent service.
Customer Service
Quality
Value
We have just had a solar panel installation completed by Ask Renewables. The service provided has been excellent from start to finish. We were very impressed with the initial house survey and specifications provided by Matt who provided us with detailed plans for the proposed system. This includes two batteries in order for us to store some of the generated energy for later use when required. Having accepted the quotation we were kept fully up to date with the subsequent plans for our installation. Samantha proved to be both very efficient and very personable. Apart from one slight problem, due to freezing temperatures and snowfall, the installation was carried out very smoothly with minimal fuss and disruption. We are delighted with the results and the system subsequently appears to be running very efficiently. We have drawn great confidence with the team from Ask Renewables and feel confident that should we need any further guidance and support they will be there to provide it. In summary, Ask have provided an exceptional service and I would thoroughly recommend them, without reservation, to anyone considering solar panel installation in the near future.
Customer in South Yorkshire Posted on 02/02/2023 , work completed 24/01/2023
The trader replied (on 06/12/2023)
Super feedback, thank you! Very pleased to read that you were happy with our service from start to finish. Please don't hesitate to call us if we can support you to best out of your system in the years ahead! Best wishes, Matt
Really pleased with solar panels and battery
Customer Service
Quality
Value
We are very glad we chose Ask Renewables to provide our solar power system. We sought a number of quotes, and found it hard to decide which systems and providers to use. A number of factors tipped us toward Ask, and we are glad we made the choice we did. Firstly, Matt provided a very thorough survey. We were comforted by the trouble he took to really look over our property and help us choose the right system configuration for us. He was careful, kind, listened, and did not pressurise us at all. We were especially pleased to be able to afford a system with a modular battery storage, that allowed us to get the storage we wanted at a price that was reasonable compared to some other systems. Second, Sam in the office is fab and was good at keeping us updated on GNO applications, dates and the like. Third, the installers did a lovely job. They were polite, again listened to what we thought re location of equipment, and we felt safe in their hands. Fourth, Sam was good at post-installation liaison, Tony took us through the online portals and monitoring carefully, and we are confident that if we need help, they will provide it. We had one part that needed changing after a minor installation issue, and this was done quickly, well and transparently. Overall, the team came across as honest, careful, and trustworthy. We felt they listened to us and helped us choose and design the system we wanted. I'm confident that if we need after-sales service, they will deliver this too.
Ian in South Yorkshire Posted on 01/02/2023 , work completed 17/01/2023
The trader replied (on 06/12/2023)
Very kind feedback, thanks Ian! We listen to every client to thoroughly understand their needs and propose the best solution. You can every confidence that we will support you however we can if you need any after-sales service. Best regards, Matt
Excellent Service
Customer Service
Quality
Value
ASK renewables have installed solar panels and a battery system for our o home. I was seriously impressed by all the personnel from the moment we contacted them. Ed, the surveyor was prompt, efficient and courteous. Most significantly of all he was not pushy especially as we were trying to future proof our system to take into account a new electric cooker. The installation team were very good, experienced and efficient. Finally, the communications, app explanation, and handling of the transactions plus handover packs was done with refreshing courtesy. I was also so impressed with the after sales support from Samantha in sorting out the paperwork for G99 letter of authority. The system installed is working well and generating power as planned. I can recommend this company without reservation.
Michael in Derbyshire Posted on 01/02/2023 , work completed 20/11/2022
Extremely helpful
I phoned ASK Renewables Ltd to ask advice and get a quote for a battery to store electricity from our solar panels. Despite finding out that the company did not cover our area Samantha was more than happy to share her knowledge and expertise with us. She was so kind and even sent an email with further useful information. We now feel in a much better position to make an informed decision about what we need to purchase. It's just a shame we can't buy this from ASK Renewables. Thank you so much Samantha.
Customer in Northumberland Posted on 10/01/2023 (Reviewer did not use service)
Seriously Efficient
Customer Service
Quality
Value
ASK renewables have installed solar panels and battery on our home. We were seriously impressed by all the personnel. The surveyor was prompt, efficient and courteous, but most significantly not pushy and happy to wait several weeks until we had time to get comparable quotes. The installation team were very good, experienced and efficient. Finally the communications, app explanation, and handling of the transactions plus handover packs was done with refreshing courtesy. It was also most reassuring to note how much any after sales support was stressed to be available, if it be needed. The effectiveness of the generation will need to be assessed after 12 months of operation, but I am optimistic. I can recommend this company without reservation.
Customer in Lancashire Posted on 19/12/2022 , work completed 18/11/2022
Great work, not pushy, helpful after installation
Customer Service
Quality
Value
We had solar panels and a battery installed on our house. We received a visit from one of Ask's surveyors who was great at talking through options, giving us different ideas, and we felt he was really honest about the benefits and drawbacks of the system. We were offered an installation date within a few weeks and this was stuck to with the installers arriving promptly. The team were polite and tidy and left behind a really neat job. The electrician also talked us through the basics of how to use the app to monitor our electricity. Following the installation we received all the paperwork we needed within around a week and then had a detailed video call with the owner of the firm to talk through the software and data in more detail, so we can monitor and maximise the benefit from the system. Ask also monitor the system for any errors on a daily basis so this provides reassurance. For somebody who knows a little, but not a lot, about how these systems work, everything was clear and the company were very helpful. We're very happy with the outputs from our system particularly considering we are in one of the darkest months of the year! We contacted a couple of traders for quotes and Ask seemed in line with the market rate. We have been recommending them to friends and family already!
Customer in York Posted on 15/12/2022 , work completed 30/11/2022
Can't praise these guys enough!!
Customer Service
Quality
Value
Five start service every step of the way! Everything was communicated in a professional and friendly manner. The install team were amazing, and even though it started raining heavily in the afternoon, they went the extra mile to ensure everything was finished, and especially that I was happy with everything before they left. The after service has been great too, with training in the software provided over teams. Sam and Tony run a great company, can't thank them enough.
Customer in South Yorkshire Posted on 09/12/2022 , work completed 08/11/2022
5 Star Service & Installation
Customer Service
Quality
Value
I cannot recommend Ask Renewables highly enough. Everything about their service is first class & nothing is a trouble to them at all. Plus everyone I spoke to was so friendly & really keen to make sure everything went like clockwork, which it did. Nothing more I can say really!
Customer in West Yorkshire Posted on 05/12/2022 , work completed 24/11/2022
Install solar panels
Customer Service
Quality
Value
Installed on time very efficient answered all the questions that I asked explained everything in detail installation team very good and informative nothing was too much trouble for them would definitely recommend this company for a solar installation
Customer in South Yorkshire Posted on 30/11/2022 , work completed 29/11/2022
Professional, efficient and friendly
Customer Service
Quality
Value
ASK Renewables installed an array of solar panels on my roof, along with a battery and inverter inside my house. From first to last they have been brilliant, going the extra mile at all times. When I first contacted them, they were too busy to take the job immediately, but took the time to phone me, talk through the details of what I wanted and answer every question I could think of. When they were ready to take the job they sent a surveyor (not a salesman as other companies did) who was professional, knowledgeable and courteous. I never felt under any pressure (as, again, I did with other companies). They took the time to plan the project properly and cost it out for me, it wasn't a back-of-an-envelope deal. The work was done promptly and punctually, I was kept informed at all times, and everyone I came into contact with was friendly, helpful, respectful, and hardworking. The actual job took under a day to complete, and I couldn't be happier. The ASK Renewables team is still available at the end of the phone and have been wonderfully patient and supportive as I get used to the system. To add to all that, the price was more reasonable than anything I was offered by any other company. I'd recommend them to anyone - in fact I have been recommending them to friends already. They're an excellent company.
Joanna in South Yorkshire Posted on 17/11/2022 , work completed 09/11/2022
Great Company
Customer Service
Quality
Value
This company was very responsive right through from initial contact to job completion. The surveyor visited promptly, talked us through what they could provide and answered all of our many questions. We subsequently received a detailed quotation complete with illustrations, calculations and data sheets. We were kept informed during the process, and appointments were kept. All of the personnel involved on site; scaffolders, panel installers and electrician were pleasant, careful and obliging. We have no hesitation in recommending this company.
Customer in Nottingham Posted on 14/11/2022 , work completed 31/10/2022
Brilliant service
Customer Service
Quality
Value
The process, from the first phone call to the installers leaving, and the service and quality we received from ASK renewables were exceptional. No salespeople, A lovely, helpful, polite surveyor answered all our questions. They arrived when they said they would, completed the installation and demonstrated the App, which is so easy. There are not many companies around like this, well-done guys I could not recommend them highly enough
Customer in North Yorkshire Posted on 01/11/2022 , work completed 31/08/2022
12 solar panel system with batteries installed in one afternoon
Customer Service
Quality
Value
Excellent service from this company. Scaffolders arrived on time and completed the work very quickly. The two-man team installed the full system in the afternoon. They explained all that I needed to know about how to monitor the new system, which works very well. The installation team were very efficient and thoughtful. Would recommend this company to anyone in Yorkshire seeking a solar panel system.
Customer in York Posted on 14/10/2022 , work completed 11/10/2022
Reliable, trustworthy and we're very pleased with the work
Customer Service
Quality
Value
We'd been looking into getting solar panels for a while and were a bit overwhelmed with all of the info out there. We'd been targeted by a few Facebook ads and had some awful experiences trying to get reasonable quotes, with massive variety around the figures and some really unscrupulous sales people - one who refused to give us a quote until we'd completed a 90 min sales pitch and committed to taking it up unseen (!) We nearly gave up, but then checked Which? for renewables providers with the highest ratings and found Ask Renewables. It's been a different experience entirely. No pressure, in fact, the person who quoted us said that we'd find the info useful to take with us to get other quotes. They've been clear, explained everything brilliantly to us as complete novices, and the work was completed to a high standard and efficiently. They were there when they said they would be and all is up and running brilliantly! We're so impressed that I've asked them to get in touch with my dad to quote him too. Would definitely recommend without reservations.
Rebecca in South Yorkshire Posted on 13/10/2022 , work completed 11/10/2022
Solar panels with battery 5KW system
Customer Service
Quality
Value
I have been looking at solar for a few years. Anthony phoned me back after my enquiry and asked a few additional questions. He then provided me with a competitive quote. We had further questions which we received prompt responses for. I was kept updated with updates with my G99 application as it was a 5KW system. The scaffolders came 2 days beforehand to install and were very clean and polite. The roofers arrived on the day and double all checked details before starting the installation. The electrician arrived to complete the install. The scaffolding remained for a further 7 days. Samantha phoned to check all was working as expected. Answered my further questions with the phone app. Samantha walked me through all web site details as they were slightly better than the phone app. This was a really easy process. I will complete a review of my usage and battery storage in the April next year. They are good firm run well and very helpful. If you are thinking about solar get in touch. I have already passed ASK details onto colleagues as work and family.
Customer in Lancashire Posted on 12/10/2022 , work completed 05/10/2022
Great Service + Reasonably Price
Customer Service
Quality
Value
Survey done on date agreed for solar installation, loads of advice around optimal number of panels and batteries etc... installation on agreed day, scaffolding put up the previous working day - by a couple of capable and polite lads. Ben the spark was brilliant adapting some bits of my roof space to make a super neat job. installers on the roof Mark and Rob were really helpful and diligent, did a great job and had it done by mid afternoon, system up and running really swiftly with mobile app to help run the system, followed by a telephone tutorial a couple of days later to optimise the system. Not often i bother to do a review but this company was outstanding and i would completely recommend them from start to finish.
Customer in West Yorkshire Posted on 15/09/2022 , work completed 12/09/2022
Most pleased with Ask Renewables Ltd
Customer Service
Quality
Value
The company was quick, responsive and impressive. The initial visit was quick, the proposal was detailed and clearly explained. The installation was done quickly, neatly and effectively. All involved (scaffolders, installers, Samantha and Tony) were excellent. I strongly recommend Ask Renewables for anyone considering Solar Panels.
Tom in South Yorkshire Posted on 26/08/2022 , work completed 22/08/2022
Great from first enquiry to completion
Customer Service
Quality
Value
A full house survey was done and a system recommended with a detailed quote. Once I accepted the quote a date was agreed for installation. The two fitters arrived mid morning and had completed installation of solar panels, inverter and two batteries by five thirty pm. They explained how the LuxPower app worked which effectively gives a complete picture of what is happening with the system. The system has been running for five weeks with no problems whatsoever. I highly recommend anyone looking for solar installation to use ASK Renewables.
Duncan in Nottinghamshire Posted on 25/07/2022 , work completed 21/06/2022
Excellent 5 star Service
Customer Service
Quality
Value
On arrival, the team was professional friendly and explained what was to be done. I felt totally at ease and in very capable hands as I am disabled. Work was carried out efficiently and with no mess and I am extremely impressed. Fantastic
Customer in West Yorkshire Posted on 26/06/2022 , work completed 24/06/2022
A really good service
Customer Service
Quality
Value
Today's service could not be faulted. From arrival to departure the guys worked their socks off during a very hot afternoon. The team were polite and courteous and willing to answer any questions we had. The electrician took time to help in downloading the app as we struggled, this was really supportive to me. We would have no hesitation in recommending the team to our friends. The service has been outstanding from start to finish.
Customer in West Yorkshire Posted on 14/06/2022 , work completed 14/06/2022
Great looking solar panels
Customer Service
Quality
Value
We have just had ten solar panels installed on our south facing roof. The work was booked in with a brief outline of the work involved. The electrician arrived at the appointed time to install an isolator switch very neat and efficient. The scaffolders came next at the appointed date with a conformation phone call the day before so we could move hanging baskets and an outdoor table in advance. The scaffolders took care to protect the paving by placing timber battens under the metal tubing. The solar panel team came on the appointed day and time introduced themselves, outlined the work they would be doing, eased my concerns about the routes of the electrical cabling and how the panels would be fitted to the roof. Nothing seemed to be too much trouble as they proceeded with the work and things were left in a clean and tidy manner.
Customer in West Yorkshire Posted on 07/06/2022 , work completed 06/06/2022
Very Satisfied
Customer Service
Quality
Value
ASK have been helpful and approachable from start to finish. Sam, who runs the office, contacted me first and explained everything, she was always available to answer questions and replied very promptly to my e:mails. The guys who installed the panels were friendly and professional. Arrived early, did the job, cleaned up and explained everything I needed to know - including the techie bits. I've also got the knowledge that Sam is there should I have any queries. Wouldn't hesitate to recommend this company.
Customer in West Yorkshire Posted on 07/06/2022 , work completed 01/06/2022
Solar panels fitting.
Customer Service
Quality
Value
From start to finish the the lads were polite and helpful, the work was of a high standard and nothing was to much trouble. I would highly recommend Ask Renewables to anybody considering solar panels.
Customer in West Yorkshire Posted on 30/05/2022 , work completed 26/05/2022
Solar Panel installation
Customer Service
Quality
Value
Ben (electrician) arrived first and very quietly but efficiently prepared for roofers to arrive. As a team, they worked, quietly, and efficiently and were very personable and polite. They cleaned up after themselves. No hesitation in recommending Ask Renewables. Sam is very knowledgeable and explained everything, I was wanting to price up a battery but she suggested waiting a year to monitor. This shows great integrity, as it would have been very easy for her to sell me a battery.
Customer in West Yorkshire Posted on 20/05/2022 , work completed 20/05/2022