I wish I had done it sooner
I had 10 solar panels fitted - 5 to the front roof and 5 to the side roof. From the order date I was kept informed every step of the way what would happen and when. On fitting day the installers rang to advise they were on the way and expected time of arrival. The fitting went well, done by clean and tidy fitters, before leaving the workings were explained together with the best way to use the solar energy that would be produced. The following day both the fitters and ASK rang for readings off the panel to ensure all was working well. ASK told me I could ring at any time if I had any queries or questions and I was advised the paperwork covering the installation and the warranty were being prepared and I would receive them shortly.
Which? Trusted Traders Consumer
Posted on 19/01/2017
, work completed 19/01/2017
Recommended
Brilliant Job.
I had solar panels installed on the roof of my house. First scaffolding was erected and at the end of the job, removed. This was done very efficiently. The panels were installed in one day. The installers were friendly and helpful, and at the end of the job took time to talk me through how the meters worked and what all the flashing lights were for. The meters are in the cupboard under the stairs so they are easily accessible. A thin line of plaster was removed from the ceiling to the florist at the top of the stairs, but as I was in the middle of redecorating hall and stairs this was no problem for me. This was to accommodate wiring from the loft to the understands cupboard.. At the end of the day the site was left clean and tidy. One year later the panels are still up there and I do not anticipate any problems for the future. A very good job well done by Ask Renewables.
Kate Parkinson, Customer
Posted on 07/12/2016
, work completed 07/12/2016
Recommended
Excellent service
I got excellent service and workmanship from Ask Renewables. They installed and wired solar panels on my bungalow. I was looked after by a director all the way from initial inquiry through to signing the contract, completion and aftercare. Everything was explained to me. On the agreed day, three polite men came to do a very tidy job, which was completed in a few hours. The solar panels are now working well, their design is sleek and fits in well with my roof, the products and installation are guaranteed, and the company are keeping in touch to check everything is working well. It cost a few thousand pounds less than another provider I contacted, too.
Daniel3103
Posted on 08/08/2018
, work completed 08/08/2018
Recommended
Brilliant job first class
Very quick at getting on with job, and questions I asked they answered. Didn't leave a mess, cleared up afterwards. Highly recommended.
Linda, Leicestershire
Posted on 23/04/2018
, work completed 23/04/2018
Recommended
Excellent from start to finish
I can’t fault Ask Renewables. If you’re not sure of which company to provide your solar panels, don’t look any further than Ask renewables. From start to finish they did everything exactly as they promised. Everything went like clock work and I’m extremely happy with everything. Thoroughly enjoying my panels!
Customer in Warrington
Posted on 02/07/2019
, work completed 11/06/2019
Recommended
ASK RENEWABLES LIMITED
Work was agreed upon after discussion with Antony Stewart. No pressure selling here. Very informative and polite. Took time to explain the benefits of solar energy and left us to read and digest everything. Workmen arrived the day before and erected scaffolding. Very tidy and well mannered. Installation team arrived next day and the job was finished the same day. They left no mess and were really professional. The panels work excellent and the work was completely checked by Tony and Sam to make sure we were satisfied.All in all a very pleasant experience, excellent teamwork. We would highly recommend this company to anyone thinking of solar panels.
Janet - Customer in West Yorkshire
Posted on 15/06/2020
(Reviewer did not use service)
Recommended
Superb service - can't recommend highly enough
We had solar panels fitted yesterday and it was such a positive experience. When Anthony came for his initial visit to give us our quotation, he displayed exactly the right balance of friendliness and professionalism. This is a family-run company and the personal side appealed to me; Anthony told us what products he used in his house, and I trusted him from the start. The quotation was prompt and very reasonable. The installation itself involved minimal disruption; the scaffolding arrived on Tuesday afternoon, Anthony and his team arrived on Wednesday morning. We were talked through the process so we knew exactly what to expect. The team were friendly, polite and efficient. The installation was complete shortly after 3pm. Anthony then sat down with us and gave us a thorough explanation of our system and how to monitor it. Everyone respected COVID-19 safety precautions. And even on a grey November morning, our panels are powering the house and charging the battery! Can't recommend this company highly enough.
Customer in York
Posted on 05/11/2020
, work completed 04/11/2020
Recommended
Great Experience
We have just had our solar panels installed and it was a great experience from start to finish. The installation team was polite, professional and just got on with the job even clearing everything away afterward. Tony explained the system and how to get the most out of it in a very clear and easily understood way. Thank you to all the team involved in the whole process.
Kingsley
Posted on 26/08/2021
, work completed 26/08/2021
Recommended
5* Company
Seamless from start to finish and everyone connected with the company was professional, efficient and could not do enough to help. This company was above and beyond my expectations, and I cannot recommend them highly enough!
David in West Yorkshire
Posted on 13/09/2021
, work completed 11/09/2021
Recommended
Solar Panels
Work carried out efficiently in minimal time. The Lads work was neat and tidy and any concerns were explained. A first class job well done.
Customer in West Yorkshire
Posted on 14/02/2022
, work completed 09/02/2022
Recommended
Solar Panel installation
Very friendly and also professional service provided by the 3 guys who installed and connected up the panels this morning. We hardly knew they were there and they answered any questions we had fully. Very good communication with the lady in the office beforehand as well. I would thoroughly recommend them
Customer in West Yorkshire
Posted on 14/05/2022
, work completed 14/05/2022
Recommended
Solar panel installation
A very professional and efficient staff throughout the company, from first contact to the completion of the installation. The surveyor explained all the options available to us prior to us making a decision to go ahead. The two people who came to install the system told us exactly what they would be doing, completed the installation and tidied up when they had finished. They were friendly and professional. I will be happy to recommend this company and will not hesitate to pass their details on to friends and colleagues who may be considering having solar panels installed.
Customer in North Yorkshire
Posted on 19/05/2022
, work completed 17/05/2022
Recommended
Solar Panels
Just had my Solar panels fitted by ask-renewables, what a great set of lads. The job was completed in about 3 hours. All the slight mess that was unavoidable they cleaned up before they left. Would certainly recommend.
Customer in West Yorkshire
Posted on 09/03/2022
, work completed 09/03/2022
Recommended
Very pleased
They were polite, efficient and just got on with the job. They explained how it all worked. Definitely would recommend 100%
Customer in West Yorkshire
Posted on 09/03/2022
, work completed 09/03/2022
Recommended
Good service from the application stage to fitting of the solar panels
Friendly, professional service from Samanth/Karyn and her team during the process. Richard and his team who fitted the solar where friendly and professional in there work.
Customer in West Yorkshire
Posted on 10/03/2022
, work completed 04/03/2022
Recommended
Excellent work
The work was carried out efficiently in a very timely, courteous manner. The three workmen arrived at the time I had been advised and the work was completed very quickly. I was given clear instructions on how the solar panels work. After installing the app which show the energy is generated & used, I was shown how to use it, with the engineer advising me on how to use the electricity generated to get the best out of the solar panels. I would not hesitate to recommend Ask Renewables as I am so far very satisfied with the work carried out.
Customer in West Yorkshire
Posted on 12/03/2022
, work completed 10/03/2022
Recommended
Great guys , great service
Highly recommend this company. The guys who came to install our solar panels were extremely efficient and polite. They were really helpful and cleaned up after themselves leaving no mess whatsoever. Throughout the entire process we were kept informed of what would be happening and when from helpful lady on the phone call Samantha. Thanks Mark, Rob and Neil, a great team.
Customer in West Yorkshire
Posted on 26/04/2022
, work completed 25/04/2022
Recommended
Good work
Excellent experience with the work carried out.
Which? Trusted Traders Consumer
Posted on 28/04/2022
, work completed 12/04/2022
Recommended
Disappointed
I emailed this company requesting a quote for solar panels and battery system as there reviews where very good.unfortunately I was mistaken as I was told that there contact would call me and I contacted them again on the 10th February and was again told that I would be contacted but as yet nothing.this makes me think the reviews are not real Disappointed Neil 👎
Customer in South Yorkshire
Posted on 28/02/2022
(Reviewer did not use service)
Efficient and professional
Fantastic communication from this company from the word go. I was kept updated every step of the way. The fitting of the solar panels was with minimum disruption to ourselves. I cannot recommend this company highly enough. You will not be disappointed.
Customer in West Yorkshire
Posted on 28/02/2022
, work completed 27/02/2022
Recommended
Great Company
This company was very responsive right through from initial contact to job completion. The surveyor visited promptly, talked us through what they could provide and answered all of our many questions. We subsequently received a detailed quotation complete with illustrations, calculations and data sheets. We were kept informed during the process, and appointments were kept. All of the personnel involved on site; scaffolders, panel installers and electrician were pleasant, careful and obliging. We have no hesitation in recommending this company.
Customer in Nottingham
Posted on 14/11/2022
, work completed 31/10/2022
Recommended
Great work, not pushy, helpful after installation
We had solar panels and a battery installed on our house. We received a visit from one of Ask's surveyors who was great at talking through options, giving us different ideas, and we felt he was really honest about the benefits and drawbacks of the system. We were offered an installation date within a few weeks and this was stuck to with the installers arriving promptly. The team were polite and tidy and left behind a really neat job. The electrician also talked us through the basics of how to use the app to monitor our electricity. Following the installation we received all the paperwork we needed within around a week and then had a detailed video call with the owner of the firm to talk through the software and data in more detail, so we can monitor and maximise the benefit from the system. Ask also monitor the system for any errors on a daily basis so this provides reassurance. For somebody who knows a little, but not a lot, about how these systems work, everything was clear and the company were very helpful. We're very happy with the outputs from our system particularly considering we are in one of the darkest months of the year! We contacted a couple of traders for quotes and Ask seemed in line with the market rate. We have been recommending them to friends and family already!
Customer in York
Posted on 15/12/2022
, work completed 30/11/2022
Recommended
Excellent Service
ASK renewables have installed solar panels and a battery system for our o home. I was seriously impressed by all the personnel from the moment we contacted them. Ed, the surveyor was prompt, efficient and courteous. Most significantly of all he was not pushy especially as we were trying to future proof our system to take into account a new electric cooker. The installation team were very good, experienced and efficient. Finally, the communications, app explanation, and handling of the transactions plus handover packs was done with refreshing courtesy. I was also so impressed with the after sales support from Samantha in sorting out the paperwork for G99 letter of authority. The system installed is working well and generating power as planned. I can recommend this company without reservation.
Michael in Derbyshire
Posted on 01/02/2023
, work completed 20/11/2022
Recommended
Professional service from start to finish
We have had a solar panel installation recently completed by ASK Renewables. The service provided has been excellent from start to finish. We obtained a number of quotes, but we chose ASK because they provided a thorough survey before we made any commitment and took time to explain how the system works and more importantly to listen to what we were looking for. It was clear throughout the process that not only the survey team but the admin side and installers have a clear understanding of panel installation and functioning. The survey suggested a certain configuration, but on install, the installation team suggested one panel be moved for greater efficiency. The installation was carried out smoothly, efficiently and on schedule. The team took time to explain how the app works, which we spend lots of time checking. We have now had the system for two months and we are delighted with the results and even over these winter days we are almost self sufficient in electric power. ASK provided a thoroughly exceptional and professional service. We would and already have recommended them.
Customer in South Yorkshire
Posted on 05/02/2023
, work completed 25/11/2022
Recommended
Ask Renewables gave us an efficient, effective, value for money, process from quotation to following up afterwards
The quote provided by Ask Renewables was competitive and was fully explained by the surveyor to ensure it covered the work we anticipated as well as being fully appropriate for our circumstances Various options were clearly explained Some minor enabling works were required before installation could proceed - Ask Renewables included those works in their price, whereas the other quotes excluded the minor enabling works Installation occurred on the due date The crew were polite and tidy and really could not have been more helpful The electrician went to great lengths to explain the app he helped me install on my mobile The app itself is very useful and user friendly - It provides live and historical data regarding kwh downloaded by the panels, transferred to the battery as well as total power used by the property including downloads from the Grid The paperwork relating to the installation, warranties etc., arrived by email and by hard copy in the post within 10 days of installation Some 2 weeks after installation the surveyor rang me to check everything was in order
Customer in West Yorkshire
Posted on 08/02/2023
, work completed 11/01/2023
Recommended