Excellent product and service
I recently had all my windows replaced, and I’m very pleased with the experience. Ask Windows were professional throughout the entire process, making every effort to deliver a high-quality product and service. The fitters were experienced, friendly, and knowledgeable. They worked with great care and kept everything incredibly tidy. There was minimal, if any, damage during the removal of the old windows, and they handled any necessary minor repairs to an excellent standard. They also ensured the existing window architraves and sills were preserved, which I really appreciated. The team arrived punctually each day and cleared away all materials before leaving, keeping disruption to a minimum. The windows look fantastic, and I’ve already received compliments from neighbours. I wouldn’t hesitate to recommend Ask Windows.
Customer in Greater London
Posted on 03/07/2025
, work completed 28/04/2025
Recommended
Great company at a good price
Whole house old double glazing replaced, including the front door and the patio door. The work was done to agreed budget and timescale (almost), and at a very competitive price. Nad, the owner, is a very pleasant guy and very helpful and advised me from his ample knowledge. I was going on holiday so asked if it was possible to do the work at short notice before I left. They were good enough to get it all done except the patio door, which was done after I returned. All work was to a high standard and the fitters were very friendly. They even did a little extra where it was needed. Email and phone communications were speedy and trouble free. There were 4 hiccups (2 small), which were sorted out to my satisfaction, without fuss. E.g. wrong front door style was installed; correct one was then ordered and installed. And 2 wrong glass units was provided, which meant windows above patio door was boarded up for a few days until the right glass units were manufactured. I would whole heartedly recommend ASK Windows and would give them 4.5 stars. Half star knocked off for the 2 ordering errors. The only thing to note is that the patio door is manufactured by a different company to the windows, so the frame design is different. I would suggest the company tries to make the installation process more sleeker by minimising the errors.
Customer in Greater London
Posted on 29/12/2024
, work completed 16/12/2024
Recommended
Excellent service provided
Ask Windows Ltd have been brilliant. From the initial home appointment to the installation, everything was as explained. Any questions I had were answered and staff were very knowledgeable about their products and procedures. I had two bay windows, a small window and porch windows replaced and believe the cost was not only competitive but that the windows themselves were very good too. The fitters were genuinely friendly and also very skilled and somehow managed to fit the windows on time with minimal disruption to existing walls both inside and out. Highly recommended.
Customer in Greater London
Posted on 10/12/2024
, work completed 03/12/2024
Recommended
Installation of new Aluminium doors and windows
Ask Windows were introduced to me by my Architect for installation of pic and or aluminium doors and windows at my residence. I had the pleasure of meeting Nad and Farahnak. Nad was forthcoming in describing the pros & cons of the PVC vs Aluminium. Nad accompanied me to the manufacturer's factory to understand the process and decide on options best suited to us. Ask Windows were very methodical and managing the project from the ordering till installation. They were very communicating and kept us full abreast of the progress. Installations were undertaken by Ask Windows designated service providers who knew their job and operated efficiently. There were minor hiccups which Ask Windows followed up diligently on any matters that were identified by their own quality control and remedied in a timely manner. Our thanks to all the executives and staff of Ask Windows for going the extra mile in meeting our expectations.
Customer in Greater London
Posted on 05/12/2024
(Reviewer did not use service)
Recommended
Wonderful Company
The whole process went much more smoothly than I had anticipated. I had lots of questions. Nad pre-empted these and gave thorough information without prompting which was very reassuring. He gave details about security, longevity, guarantees, and the team of people who would be involved in the installation. Everyone involved was incredibly helpful - Nad for his great knowledge, his wife for her thoughtful information about reviews and deliveries, Fernando and Casio for their expert job of installation of the patio doors, and the care they took. I was extremely pleased that I chose this company and the result was fantastic.
Customer in Greater London
Posted on 19/10/2024
, work completed 01/10/2024
Recommended
A good experience
Ask Windows were very helpful, from sales to surveyor, via the office staff and the installers. Timely and efficient. Communications were clear and to the point. Very good customer service. The installers were very helpful and pleasant and did an excellent cleaning up job. The uPVC windows, not my favourite material, look much better than I expected. I am very pleased. And there is a 10 year insurance backed warranty.
Customer in Greater London
Posted on 29/08/2024
, work completed 16/08/2024
Recommended
Cannot fault them!
I had a Solidoor installed yesterday by Ask Windows. I dealt with Faranak from start to finish and she was a delight to deal with. Very efficient and responsive to emails. I ordered just before the Christmas break and was informed that it is usually approx 3/4 weeks from ordering but that there might be a delay due to the holidays (totally understandable). I was therefore surprised when installation was organised for 9th Jan. Two fitters arrived at the stated time and my new door and window were installed by lunchtime. They cleared up after themselves and did a lovely job. Absolutely cannot fault the company and, based on this experience, I would use them again and recommend them to family and friends.
Customer in Greater London
Posted on 10/01/2024
, work completed 09/01/2024
Recommended
Excellent work
Fantastic! I now have five new UPVC sash windows installed by Ask Windows, and they couldn’t be better. The company came highly recommended to me, and I am highly recommending them to you. As you can tell, I am very happy. :))
Customer in Greater London
Posted on 22/09/2023
, work completed 22/09/2023
Recommended
Good product and service
Bought replacement windows and door. Product is very good. Service was very good. Very good and reliable people. will gladly recommend them to friends.
Laxmipat in Greater London
Posted on 14/02/2022
, work completed 28/01/2022
Recommended
Poor after care service
Nad was so convincing when he promised us equipment of the highest quality that would never go wrong. Unfortunately, his promises fell flat once money had been exchanged. We have been waiting several months now to have fixes to windows that have dropped after a few months of being installed. The windows have been very difficult to open or close and as a result, the mechanisms have scraped the wood colouring and left white PVC in its place. Furthermore, our new front door also installed by Ask Windows started to squeak approximately 4 months after installation. My experiences so far have been phone calls to my mobile with no messages left. When I phone yet again for the umpteenth time, I am fobbed off with excuses such as we have no service calls availability, or our fitters stop work at 3pm or there are no pens in stock to paint over the white damaged parts of the windows where the bolts have scrapped through. I would avoid Ask Windows at all costs because once you have parted with your money, you are very unlikely to see them again.
Customer in Greater London
Posted on 13/12/2021
, work completed 01/07/2021
Highly recommended
We contacted Ask Windows after seeing a number of their signs in properties in our road and being impressed with the work they had completed on those properties. We are so glad we did. They were first-class from start to finish; starting with Nad who clearly explained things every step of the way and provided a competitive price. The friendly fitters were also excellent throughout; highly efficient in their work, tidy and most importantly, the end result was fantastic. A great experience all round. Highly recommended.
Customer in Greater London
Posted on 05/09/2021
, work completed 27/08/2021
Recommended
Highly Recommend This Company! Miles above the rest
I had been let down by another Trader who I ordered a Solidor Composite door and side panels from. Despite initially quoting 4 weeks installations They messed me about for weeks, didn't respond to messages then eventually said it would be another 4-6 weeks for installation blaming Covid as as reason for not doing it sooner. I stumbled upon Ask Windows and rang them in desperation. I was told it would take 2-3 weeks for installation and they quoted a cheaper price than the other trader. The next day their Surveyor turned up to measure and 2.5 weeks later my door was installed. They were brilliant, I cant recommend them enough! My only criticism would be that they do not come up on searches when you are looking for a composite door in my area, they need a better search presence and they deserve all the business from North London as the service they provide is just perfect! Well done Ask Windows!
Customer in Greater London
Posted on 28/01/2021
, work completed 26/01/2021
Recommended
Great work
The work was done with efficiency, courtesy and completed within the allocated time. Ask windows were professional from start to finish and showroom visit was well worth it. The fitters were excellent both in fitting and clearing up everyday before they left. Installation went smoothly.
Customer in Greater London
Posted on 03/09/2020
(Reviewer did not use service)
Recommended
Work was magnificient
Very pleased with them. Work was magnificient. Trustworthy, kind and did a very good job. Very polite and cleaned up after of themselves. No problem to recommed.
Mary , London
Posted on 03/08/2020
, work completed 20/07/2020
Recommended
Highly Recommended
Customer service is gold standard, they really care about their customers, right from the start they were caring, the sales rep was very helpful, installation went smoothly.
Which? Trusted Traders Consumer
Posted on 22/11/2019
, work completed 22/11/2019
Recommended
Windows and door replacement
ASK Windows replaced 10 windows and the back door in our house. The sales approach was helpful and courteous. The quotation was competitive. The windows were ready in a few weeks and the installers did a good job, using protective floor covering. The installation took 5 working days. We are very happy with the results.
Raymond
Posted on 22/11/2018
, work completed 22/11/2018
Recommended
Efficient and Courteous.
The work was done with efficiency, courtesy and completed within the allocated time. The trader had spent time with us listing our various options and showing samples and giving suggestions. We were phoned to check that all was satisfactory.
Angela, Hertfordshire
Posted on 19/11/2018
, work completed 19/11/2018
Recommended
Brilliant job
Very good experience, nice and clean job, would recommend, good value for money.
Myriam, Hertfordshire
Posted on 01/11/2018
, work completed 01/11/2018
Recommended
Brilliant job
Very professional throughout. The service was brilliant, I will recommend to everyone.
Perry-Ann, London
Posted on 22/10/2018
, work completed 22/10/2018
Recommended
Very good service all round
We asked three companies to quote for all windows and doors. Ask Windows were professional from start to finish and the showroom visit was well worth it, the other companies didn't bother. The fitters were excellent both in fitting and clearing up everyday before they left. Mr M, Edgware
Mr Kelly
Posted on 09/10/2018
, work completed 09/10/2018
Recommended
Prompt & professional
An outside door had to be replaced and job had to be co-ordinated with alarm engineer. The punctuality enabled the job to be started and completed exactly as planned. Engineer was polite and professional even though he was obviously unwell. Mr A arranged for an engineer to come for a service visit exactly as he promised.
Gillian, London
Posted on 30/08/2018
, work completed 30/08/2018
Recommended
Professional service, good value
Ask Windows not only quoted us the best price but were professional, diligent and a pleasure to deal with. Recommended.
Pat, Hertfordshire
Posted on 12/07/2018
, work completed 12/07/2018
Recommended
Extremely pleased
I had approached Ask Windows 2 years ago and they surveyed and quoted. I decided not to have the work done at that time. They didn't pester me. When I recently decided to have the work done they remembered the quote. They re-surveyed and kept near to the original cost. The visit to their showroom was pleasant and efficient. The work was done very quickly. The product and installation are a very high standard. I've been very pleased with the whole experience of dealing with them.
Gail, London
Posted on 25/06/2018
, work completed 25/06/2018
Recommended
Very satisfactory
Pleasant and efficient staff. Clean and tidy.
George, London
Posted on 14/06/2018
, work completed 14/06/2018
Recommended
Excellent Service and Installation
We were very happy with the time given in explaining about the door we purchased and the quality and installation was excellent. We were also happy with the service received from Nad and his administration staff. We will be happy to recommend Ask Windows Ltd.
Ashish, London
Posted on 22/12/2017
, work completed 22/12/2017
Recommended