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Associated Stairlifts Ltd

5.0

249 Reviews

Opening Hours
Today - 08:00–19:00
  • Monday 08:00–19:00
  • Tuesday 08:00–19:00
  • Wednesday 08:00–19:00
  • Thursday 08:00–19:00
  • Friday 08:00–19:00
  • Saturday 08:00–19:00
  • Sunday 08:00–19:00
See customer reviews & leave a review

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Organisations and Awards

FEBRUARY 2023

About

We are a long established independent family-run business with over 30 years experience and have firmly gained a reputation for quality customer service and value for money. We operate nationwide throughout the UK to supply quality new, reconditioned and rental stairlifts for straight or curved staircases.

Being an independent supplier of stairlifts, we are able to advise you on the best solution for your particular staircase and your own specific requirements. We pride ourselves on taking the time to understand the needs of our customers, and on providing useful, professional and friendly advice to help you make your final decision on the right solution for you.

Whatever the layout of your home, we have the answer. Whether you need a straight track or a made to measure curved stairlift, we have the solution.

We offer a wide range of stairlifts which you are able to rent or buy. This is often a personal decision, based upon your financial situation and the length of time you wish to use it.

What we do

  • Disability and mobility

    • Stairlifts

  • More Services

    • we install
    • service
    • maintain curved and straight stairlift

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
249 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Recommended

Recommended

by 100% of customers
Sort by
Efficient
Customer Service
Quality
Value
Polite and efficient, the fitter was a pleasure to have in the house. Head office team are helpful too. Very pleased.
Fiona in Greater London Posted on 14/02/2023 , work completed 14/02/2023
Recommended
The trader replied (on 27/02/2023)
Hello, thank you so much for your kind review, we are more than happy to have been able to help. Kind regards from all here at Associated Stairlifts Ltd
Quick response
Customer Service
Quality
Value
We needed a stairlift installed at quite short notice. I made the enquiry on Monday and the installation was completed on Thursday of the same week. The self service measurement option on the website meant that we only needed one visit. The engineer was polite and helpful and the installation of a straight chair lift took approx. 1.5 hours, including paperwork and user demonstration. Very happy so far.
Customer in Greater London Posted on 09/02/2023 , work completed 09/02/2023
Recommended
The trader replied (on 13/02/2023)
Good afternoon, thank you so much for taking the time to write such a kind review for us. We're pleased to hear that everything went well. Thank you again, and kind regards from all here at Associated Stairlifts Ltd.
Excellent service
Customer Service
Quality
Value
Needed a,stairlift removing. Was quoted the best price and work completed within 2 days of call. Rory was fast and efficient and very polite and respectful. Would recommend this company and use again if ever need to fit another lift
Customer in South Yorkshire Posted on 08/02/2023 , work completed 08/02/2023
Recommended
The trader replied (on 13/02/2023)
Hello, thank you so much for your kind words, we're happy to have been able to help. Thanks again, and kind regards from all at Associated Stairlifts Ltd.
Stairlift
Customer Service
Quality
Value
What an supportive and can do company they are. Trying to get consent for getting a stair lift fitted from social housing was a challenge but this company went the extra mile to get it all done. I needed a stairlift quickly and they did it. I cant express how efficient and caring they have been throughout the whole process. Wouldn't hesitate to recommend them. They were superb.
Customer in Hampshire Posted on 31/01/2023 , work completed 31/01/2023
Recommended
The trader replied (on 01/02/2023)
Good afternoon, thank you so much for leaving such a wonderful review for us, we're glad to have been able to help during this time. Once again, many thanks and kind regards from all here at Associated Stairlifts Ltd.
Excellent service from this helpful and efficient company
Customer Service
Quality
Value
Associated Stairlifts made the installation of our unit simple, straightforward and stress-free. The office manager, company boss and fitting engineer all worked together to answer my questions promptly, suggest different fitting options and install the lift with the minimum of fuss and bother. The engineer called us thirty minutes before arrival, installed the unit within an hour and a half, gave us a helpful demonstration, answered our questions and that was it. Less than three weeks from initial inquiry to installation. My partner and I are very pleased!
Customer in Greater London Posted on 14/01/2023 , work completed 10/01/2023
Recommended
The trader replied (on 17/01/2023)
Hello, thank you for taking the time to write such a wonderful review for us, it is much appreciated. We're so glad to hear that everything went well. Thank you again and kind regards from all here at Associated Stairlifts Ltd!
Exceptional service
Customer Service
Quality
Value
I was recommended Associated Stair Lifts Ltd by an Occupational Therapist at East Surrey Hospital back in 2018 as his father in law had used them previously. Having called them, a stairlift was delivered and installed promptly and proved to be a life saver, allowing me to transport my mother up and down stairs. I found the company to be both prompt and helpful in all aspects of their service during the past four years and would have no problem in highly recommending them whether renting or buying. Unfortunately due to my mother being bedbound there is no longer a requirement but in a personal way I am sad to see it go.
Customer in West Sussex Posted on 16/12/2022 , work completed 16/12/2022
Recommended
The trader replied (on 19/12/2022)
Hello, thank you so much for taking the time to write such a lovely review for us, we really appreciate it. We are more than happy to have been able to help during this time. Thanks again, and Merry Christmas from all here at Associated Stairlifts Ltd!
Excellent Service
Customer Service
Quality
Value
Called to get an estimation on cost for a rental stairlift for my mum and cannot fault the service at all. They came out to measure up within a couple of days of my initial contact and fitted the stairlift a week later. My mum is very happy with the service and commented how polite the installation man was and how tidy! would recommend 100% - thank you.
Customer in Leicestershire Posted on 30/11/2022 , work completed 18/11/2022
Recommended
The trader replied (on 01/12/2022)
Hello, thank you so much for taking the time to write such a kind review, it is much appreciated. We are more than happy to have been able to help. Once again, many thanks and kind regards from all here at Associated Stairlifts Ltd.
Temporary Stair Lift
Customer Service
Quality
Value
Absolutely brilliant. I called on the Tuesday and the stair lift was put in on the Thursday. I was impressed how quickly the work was done and no mess at all. The engineer was friendly and gave full instructions. 100% will recommend
Customer in Warwickshire Posted on 14/10/2022 , work completed 11/10/2022
Recommended
The trader replied (on 18/10/2022)
Good afternoon, thank you for leaving a five star review on the service that you have received from us here at Associated Stairlifts. Your thanks have been passed on to your engineer who fitted the lift and to all those involved here at our office. Best wishes from all at Associated Stairlifts.
Great people to deal with.
Customer Service
Quality
Value
Just had this lift installed as I needed one urgently for my wife Contacted several NHS suggested suppliers who didn’t impress over the phone, then after doing my own research discovered Associated Stairlifts. Initial phone contact was polite & informative & emailed a brochure immediately. The site survey was arranged for the following Tuesday & the stairlift fitting on Thursday if I so wished. It all went like clockwork. So in 7 days from initial contact to fitting ( with a weekend in between) it was all done. Polite informative staff, expert fitter. All businesses should be this good. Impressive!
Customer in Worcestershire Posted on 13/10/2022 , work completed 13/10/2022
Recommended
The trader replied (on 18/10/2022)
Thank you for taking the time to leave us such a lovely review. We are so pleased that we were able to help you by fitting the stairlift quickly and hope it really makes a difference. Thank you again from all of us at Associated Stairlifts.
Associated Stairlifts-5 Stars
Customer Service
Quality
Value
Very efficient company and reasonable prices. The initial contact on 03/10/2022, was excellent, very knowledgeable sales support. Two days later Andy did a site survey and explained all options clearly, and I placed an order for a nearly new refurbished stairlift for £1250. Six days later the stairlift was installed by Rory. He was a very efficient worker and left the stairs spotless after installation. After my excellent experience with Associated Stairlifts would recommend this company to anyone.
Customer in West Midlands Posted on 11/10/2022 , work completed 03/10/2022
Recommended
The trader replied (on 13/10/2022)
Hello, thank you so much for taking the time to write such a great review, it is much appreciated. We are so glad to hear that you are pleased with our services. Once again, many thanks and kind regards from all at Associated Stairlifts.
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