Associated Stairlifts Ltd

my mum has been with this company since 2015 she has always had fantastic service soon as i ring up greeted with very friendly staff on the phone and appointment is made quick with a engineer that comes out and sorts the problem .we had to call them out in dec 2021 the lady on the phone got my mum a quick appointment even though it was a busy time of year two engineers came out they was so friendly said mum would need a new lift but gave it a service to keep it running till they got her a new one which was not long a week later. I could not be their when engineer came back my mum is very elderly but the engineer was fantastic fitted the new stair lift which she is really happy about was very kind and put her paperwork away and had a nice chat with her on how her new stairlift worked . So i would recommend this company friendly helpful and their engineers do a fantastic job.

I needed a rental stairlift installed for my husband, I contacted a few companies and after seeing what they offered I chose Associated Stairlifts. It was fitted within a week by Rory who did a great job installing it with little fuss in under an hour and no mess. Paying a reasonable monthly rental without a contract was just what I needed and this cost included breakdown and all call out fees too. The hospice nurses who came to look after my husband were very impressed with the stairlift and the fact that it was rented rather than bought outright as it can take many months to get one installed by the local authority. It also was very neat and tidy against the wall of the stair case and took up very little room, I could still walk up the stairs whilst the chair was halfway up . My husband had use of it for a few months, it was a great help to him and saved us having a hospital bed put in the living room but unfortunately since then he went into hospital and has now sadly passed away and have now had it removed. I called Associated stairlifts to come and remove it which they did within a few weeks, Rory returned and dismantled it, it hasn’t left any marks on the walls and there is only a little bit of carpet flattened on the side of the stairs which will soon fluff up with vacuuming . You wouldn’t know there had been a stairlift there at all. Altogether I am very impressed with Associated Stairlifts for their great customer service and professionalism.

From initial phone enquiry through to fitting, every member of the team was friendly, understanding to our needs and efficient. Speedy service and hassle free. Would recommend.

I needed to hire a stairlift for my husband very quickly, Rory came to survey my staircase and the following week it was installed by him. I was very impressed by the professionalism of the whole installation and the customer service. It was all finished in 1.5 hours, it takes up very little room and looks good. Would recommend this company 100% if you need a stairlift installed. One very satisfied customer.

Rory came today to remove the stairlift. Rory was polite, friendly, his work was excellent he was quick, tidy, careful of the furnishings around him. It was a real pleasure to see someone who was well mannered polite and good at his work.

We needed a stairlift for dad and this company gave been brilliant. It was organised quickly, people turned up on time. We were kept informed. The price was great. We opted to rent which turned out well as sadly dad passed away a few weeks after it was installed. The company came and removed the lift with no fuss and you wouldn't even know it had been there. Very impressed. Thank you.

Many thanks to Associated Stairlifts for their support today. The young man/engineer who came along was polite and efficient and fixed the problem in no time at all. I thoroughly recommend the company. The phone is always answered swiftly and everyone is so friendly and accommodating.

Rory was extremely helpful fitting the stairlift. Polite, fast, efficient and explained everything very clearly to us. In fact the overall experience was problem-free. Would recommend!!

Fantastic service carried out by a couple of friendly young chaps very professional quick installation of my mom's new stairlift they were thorough and explained everything in detail I would highly recommend them and am glad my mother now has a lifetime rental with this company to give her some peace at mind

The Associated Stairlift technician serviced my sister's stairlift today. My sister is elderly and rather nervous. The engineer was friendly, polite and helpful and carried out the work efficiently, leaving my sister delighted with the result. I am a firm believer in the Which? Trusted Trader programme so am more than happy to endorse and recommend the service we received. I would also note that the overall cost of the service was only £10 more than an identical one carried out two years ago - I think that shows the value for money.