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AST Services Ltd

4.9

135 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

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Organisations and Awards

May 2020

About

AST Services Limited was established in 1995 by Tony Tucker a former lift and escalator engineer. Tony has spent a total of 39 years in the lift industry, the last 28 specifically working with domestic stairlifts. The combined stairlift experience of our two most senior engineers totals over 40 years! Although a small friendly company with a highly motivated and dedicated team, we easily match our larger competitors in terms of experience and ability. Being a small company with excellent experience means we can give unrivalled levels of service both during the installation phase and the subsequent maintenance of your stairlift.

To date, our customers include cancer care hospices, local authority social services, MacMillan Cancer Nurses and Occupational Therapists as well as charitable organisations such as the Royal British Legion and Motor Neurone Disease association.

What we do

  • Disability and mobility

    • Stairlifts
    • Stairlift Engineers
  • More Services

    • we rent and sell both straight and curved stairlifts.

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.9
135 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Very efficient
Customer Service
Quality
Value
AST Services were super quick and efficient. Installation was just a few days after the initial consultation and was completed speedily with the minimum disruption. I would happily recommend this company.
Customer in Berkshire Posted on 26/08/2026 , work completed 10/08/2026
Excellent value and good service
Customer Service
Quality
Value
AST use refurbished Acorn stairlifts, which cuts down the cost dramatically. We had ours installed on a rental basis for a year, and then bought it at a fair price. The company is friendly and helpful, to the point of using the design of an official Acorn quote to build it when they were unsure of the best way to cover our awkward stairs.
Customer in Hertfordshire Posted on 24/07/2026 , work completed 10/06/2025
Installation of stair lift
Customer Service
Quality
Value
AST fully explained the various options we had regarding buying or renting a stairlift. Gary was excellent at going through all the options. The stairlift was installed quickly in a very professional manner. I would highly recommend them.
Customer in Surrey Posted on 23/07/2026 , work completed 25/06/2026
Very quick and polite
Lovely people. Understood our needs and urgency. Trusted them completely as no one tried to sell us anything. Just wanted to help us. I would recommend them to all as they were recommended to us
Customer in Surrey Posted on 22/07/2026 (Reviewer did not use service)
Excellent service
Customer Service
Quality
Value
AST provided a very good service. They understood our needs and didn’t try to do any unnecessary upselling. Great installation by Thaddeus. Very friendly and helped mum understand how to use the lift.
Customer in Berkshire Posted on 13/05/2026 , work completed 07/05/2026
AST services Ltd chairlift installation
Customer Service
Quality
Value
We decided to install a chairlift for my elderly father, We obtained 3 quotations with options for rental, refurbished, and new lifts. AST were very good with answering the enquiry with clear direct answers to our questions. Their engineer did the survey and provided their quotation. We selected a new lift . After further clarifications we agreed to proceed with the installation work which was carried out within one week of agreement. The same engineer who did the survey did the installation which was a straight forward straight chairlift. The installation work was 2-3 hours work. The engineer was punctual , efficient, clean and did a very good work with the installation and also the clear demonstrations. The lift operation is smooth and easy to operate with good safety features. We are left a hard copy of the operators manual and warranty details. We have all the numbers for call out if it is required in the future. For my father this has been a big help for his abilities to negotiate the stairs. We are happy to recommend AST services based upon our experience so far.
Customer in Hertfordshire Posted on 24/12/2025 , work completed 18/12/2025
Excellent
Customer Service
Quality
Value
From start to finish, AST Services delivered outstanding service and exceptional value for money. From the very first phone call, the team acted quickly—arranging an assessment within a couple of days providing clear explanations of all available options. Darren carried out the survey with professionalism, knowledge, and a friendly, reassuring manner. Once ordered, the stairlift was delivered within just five working days, and the installation was completed in a single day, exactly as quoted. Darren and his teams workmanship was neat, tidy, and completed to a very high standard. He took the time to tailor everything to the home and made sure that we were fully confident and comfortable with the stairlift before he left. What truly stands out is the company’s genuine care, understanding of disability and individual needs and their commitment to keeping costs fair and transparent. Their ongoing support is efficient, friendly, and reassuring. AST Services are a rare example of a company that combines speed, skill, honesty, and empathy. The end result is a high-quality stairlift and a service experience that inspires complete confidence and satisfaction.
Customer in Hertfordshire Posted on 25/11/2025 , work completed 20/11/2025
Stair lift
Customer Service
Quality
Value
I had Tadias fit a stair lift today, great service, made sure I was safe using it. All in all, great company and staff, would recommend them.
Customer in Surrey Posted on 24/07/2025 , work completed 24/07/2025
Very efficient service
Customer Service
Quality
Value
We were recommend by a friend who had been impressed with AST. From the first phone call we had an engineer out the next day to assess our property. Tadious explained the options to us and we rang the following day to order our stairlift. 5 days later the lift was installed. Tadious was super helpful and went above and beyond in getting the lift operational after a technical problem. He is a credit to your company. Lift all installed now and we are delighted with it. A very professional company.
Customer in Surrey Posted on 27/06/2025 , work completed 26/06/2025
Excellent from survey to installation
Customer Service
Quality
Value
Very pleased with AST Services Ltd. Excellent service from start of conversation with their office to survey by Darren and very quick installation by Darren. Very neat and tidy work. Darren took his time to ensure the work he carried out was top notch. Well done Darren you are a hero in my eyes. (10/10) Would recommend AST Services to anyone.
Customer in Greater London Posted on 03/04/2025 , work completed 03/04/2025