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AST Services Ltd

4.9

131 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

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Organisations and Awards

May 2020

About

AST Services Limited was established in 1995 by Tony Tucker a former lift and escalator engineer. Tony has spent a total of 39 years in the lift industry, the last 28 specifically working with domestic stairlifts. The combined stairlift experience of our two most senior engineers totals over 40 years! Although a small friendly company with a highly motivated and dedicated team, we easily match our larger competitors in terms of experience and ability. Being a small company with excellent experience means we can give unrivalled levels of service both during the installation phase and the subsequent maintenance of your stairlift.

To date, our customers include cancer care hospices, local authority social services, MacMillan Cancer Nurses and Occupational Therapists as well as charitable organisations such as the Royal British Legion and Motor Neurone Disease association.

What we do

  • Disability and mobility

    • Stairlifts
    • Stairlift Engineers
  • More Services

    • we rent and sell both straight and curved stairlifts.

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.9
131 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
AST services Ltd chairlift installation
Customer Service
Quality
Value
We decided to install a chairlift for my elderly father, We obtained 3 quotations with options for rental, refurbished, and new lifts. AST were very good with answering the enquiry with clear direct answers to our questions. Their engineer did the survey and provided their quotation. We selected a new lift . After further clarifications we agreed to proceed with the installation work which was carried out within one week of agreement. The same engineer who did the survey did the installation which was a straight forward straight chairlift. The installation work was 2-3 hours work. The engineer was punctual , efficient, clean and did a very good work with the installation and also the clear demonstrations. The lift operation is smooth and easy to operate with good safety features. We are left a hard copy of the operators manual and warranty details. We have all the numbers for call out if it is required in the future. For my father this has been a big help for his abilities to negotiate the stairs. We are happy to recommend AST services based upon our experience so far.
Customer in Hertfordshire Posted on 24/12/2025 , work completed 18/12/2025
Excellent
Customer Service
Quality
Value
From start to finish, AST Services delivered outstanding service and exceptional value for money. From the very first phone call, the team acted quickly—arranging an assessment within a couple of days providing clear explanations of all available options. Darren carried out the survey with professionalism, knowledge, and a friendly, reassuring manner. Once ordered, the stairlift was delivered within just five working days, and the installation was completed in a single day, exactly as quoted. Darren and his teams workmanship was neat, tidy, and completed to a very high standard. He took the time to tailor everything to the home and made sure that we were fully confident and comfortable with the stairlift before he left. What truly stands out is the company’s genuine care, understanding of disability and individual needs and their commitment to keeping costs fair and transparent. Their ongoing support is efficient, friendly, and reassuring. AST Services are a rare example of a company that combines speed, skill, honesty, and empathy. The end result is a high-quality stairlift and a service experience that inspires complete confidence and satisfaction.
Customer in Hertfordshire Posted on 25/11/2025 , work completed 20/11/2025
Stair lift
Customer Service
Quality
Value
I had Tadias fit a stair lift today, great service, made sure I was safe using it. All in all, great company and staff, would recommend them.
Customer in Surrey Posted on 24/07/2025 , work completed 24/07/2025
Very efficient service
Customer Service
Quality
Value
We were recommend by a friend who had been impressed with AST. From the first phone call we had an engineer out the next day to assess our property. Tadious explained the options to us and we rang the following day to order our stairlift. 5 days later the lift was installed. Tadious was super helpful and went above and beyond in getting the lift operational after a technical problem. He is a credit to your company. Lift all installed now and we are delighted with it. A very professional company.
Customer in Surrey Posted on 27/06/2025 , work completed 26/06/2025
Excellent from survey to installation
Customer Service
Quality
Value
Very pleased with AST Services Ltd. Excellent service from start of conversation with their office to survey by Darren and very quick installation by Darren. Very neat and tidy work. Darren took his time to ensure the work he carried out was top notch. Well done Darren you are a hero in my eyes. (10/10) Would recommend AST Services to anyone.
Customer in Greater London Posted on 03/04/2025 , work completed 03/04/2025
Brilliant work on a very difficult staircase
Customer Service
Quality
Value
Ricky arrived on time and explained exactly what the job entailed. He was very friendly, helpful and hard working. My staircase is very steep, narrow and has 2 curves. He persevered and did an amazing job. Everything was left clean and tidy. Such a nice man too and would definitely recommend him. The stairlift has enabled me to access my upstairs rooms without the difficulty I was having. Job well done and thanks.
Customer in Berkshire Posted on 11/09/2024 , work completed 10/09/2024
Amazing service for installation of chair lift in home
Customer Service
Quality
Value
ATS Services provided a fast, professional and friendly service within a few days with immediate assessment followed by an excellent installation of a stair lift. Their expertise was faultless and quick. They could not have been more helpful, with an ability to be versatile and adjust to the environment they found. They went far beyond the job itself to ensure all was well. The company understands disability and care needs. They did not leave until they had taught the user, spending time familiarising him on the best techniques for use. They are a rare example of proficiency, knowledge of their craft and empathy. They are honest and upfront, keeping costings reasonable and providing all the necessary detail. We feel they cared about us which is rare and we feel we have made real friends. A cuppa tea every once in a while kept them happy too.
Customer in Oxfordshire Posted on 18/06/2024 , work completed 11/06/2024
Very, very happy customers!
Customer Service
Quality
Value
From the initial contact with AST services to the fitting of the stairlift our experience has been excellent. Jason and his colleague Adam are a credit to the company. So efficient, helpful and patient and two really nice guys. Amazingly there was very little noise and no mess at all! We didn’t have to wait long at all for the stairlift and it has made a huge difference to the quality of life of my elderly mother. Thank you so much.
Customer in Hertfordshire Posted on 08/06/2024 , work completed 30/05/2024
Ryan installed a stair lift for my parents
Customer Service
Quality
Value
Ryan fitted a stairlift for my parents. He was very professional and showed great empathy. He is a credit to AST and would recommend him to anybody requiring this service. He quoted and fitted in less than a week, very impressive service.
Customer in Berkshire Posted on 13/02/2024 , work completed 30/01/2024
Excellent service, highly recommended
Customer Service
Quality
Value
Highly recommending Jason and the team at AST. They installed a complicated 4-bend stairlift for us doing a fantastic job to respond to our sudden change in circumstances. They couldn't do more to support us. The stairlift is robust and well built. They explained it all to us and were patient and kind to my deaf, elderly dad.
Customer in West Yorkshire Posted on 24/01/2024 , work completed 24/01/2024