Endorsed by Which?

Aston Locks Ltd

4.9

104 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Locks, Handles & Hinges,
Opened, Repaired & Replaced,
On Doors & Windows.

Aston Locks is a Master Locksmith Association approved, and family run business.
Established in 2005, but with over 25 years of experience in this field.
Whether you are locked out, lost keys, need locks upgraded to insurance standard, or simply your locks are not functioning correctly.
We can help, be it a window or door. Locks, handles or hinges.

Qualified to Btec Level 3, and having trained with Paxton to install and repair Access Control & Door entry Systems.

We pride ourselves on providing a prompt and efficient service.
All calls are answered, and work carried out by a fully qualified Master Locksmith, who will also be police checked.
You will always get an honest opinion and our aim is to do every job as cost effectively as possible to the customer.

What we do

  • Locksmiths

    • Emergency locksmith service
    • Access control
    • Comprehensive locksmith service
    • Masterkeyed systems
    • UPVC lock specialists
    • Safes
  • Double glazing

    • Double glazing repairs
  • More Services

    • lock out specialist
    • lost keys

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
104 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
Quick and efficient
Customer Service
Quality
Value
Great service - changed 3 locks in the house. Responsive communications, fast, clean and efficient!
Customer in Kent Posted on 19/06/2022 , work completed 15/06/2022
The trader replied (on 21/06/2022)
Thank you for taking the time to post this review, much appreciated.
Broken lock
Customer Service
Quality
Value
I called Monday the thirtieth to get help with a broken front door lock, Aston locks were very helpful-gave me a rough idea of cost over the phone. Came on the thirty first to fix the lock. They managed to get it working so I can use the lock and save me some money (just moved in) and also gave me a rough price of a full new lock in the future if that’s what I decided to do. Couldn’t be more helpful and reliable.
Customer in Kent Posted on 31/05/2022 , work completed 31/05/2022
The trader replied (on 02/06/2022)
Thank you for taking the time to leave this review, I really appreciate it.
Excellent service!
Customer Service
Quality
Value
I have used this company twice already and cannot recommend it enough. Daimon was very professional and did an excellent job with my front door, first by replacing the letterbox with a stronger and better one, and recently, by replacing the door lock. I will most definitely use his service again.
Customer in Greater London Posted on 30/05/2022 , work completed 30/05/2022
The trader replied (on 02/06/2022)
Thank you, glad I was able to help you once again.
Double glazed door to garden not closing
Customer Service
Quality
Value
Damien and l arranged a time. He was punctual, clean and tidy. Moved the strike plate and got the door working. So l contacted him again as four weeks later the lock was playing up. Came to my home again. The same door moved the locking plate, adjusted the mechanism, and the door locks beautifully now. On his way out l asked him if he could look at the door mechanism of my dining room as my wife was worried it might have similar problems. He looked at the door and said it was stiff and sprayed WD40 into and advised to repeat for a couple of more times over the next few weeks. On his way out he noticed two of the pins on the front door had raised and just to me to hammer them back in. Best of all l didn’t get charged for his second visit and l thought his price of seventy pounds The future was very reasonable. I would have no hesitation in recommending Aston Locks and Damien for their services and would definitely use him if l need something done in the future
Luigi in Greater London Posted on 28/05/2022 , work completed 25/05/2022
The trader replied (on 02/06/2022)
Thank you very much, happy to have helped.
Lock/door maintenance
Customer Service
Quality
Value
I called Damian on the Friday and the following Tuesday he came to rectify the issues we had. The matter was not urgent but Damian was extremely reliable and prompt. I had explained the situation with the doors and locks the expected cost was explained over the phone. I was fully aware of how much it was going to cost. Damian is a professional and he did a great job quickly. The doors all open effortlessly now and are in great working order.
Customer in Greater London Posted on 23/01/2022 , work completed 07/01/2022
The trader replied (on 02/06/2022)
Much appreciated, glad to have solved the problem for you.
Really high quality work, responsive great customer service
Customer Service
Quality
Value
I had a real emergency with my young daughter with special needs being able to open/break my old window locks. Daimon fitted me in as an emergency and the locks were all replaced within an hour. He then came back to carry out further non-urgent work a week later. He arrived when he said he would, the work was carried out to a high standard at the cost he quoted, and he was really friendly and pleasant. I will definitely use his services again.
Customer in Greater London Posted on 10/12/2021 , work completed 03/12/2021
The trader replied (on 14/12/2021)
Thank you so much for your review. Happy I was able to help with your situation and put your mind at rest. :-).
Excellent service; friendly, helpful, highly experienced & knowledgeable
Customer Service
Quality
Value
Answered immediately and grasped the problem straight away. It was an issue with window catches and a concealed door closer in a rental property and I was given an idea of the likely cost (accurate, as it turned out) there & then. They arranged to visit our tenant, fixed all the issues and called to give me feedback on what the problems had been and what had been done to fix them. Honestly could not have asked for a better service.
Customer in Cumbria Posted on 29/11/2021 , work completed 19/11/2021
The trader replied (on 30/11/2021)
Thank you so much for your kind words. Glad I was able to help with this.
Fix/Replace Composite front door lock
Customer Service
Quality
Value
Excellent fast, professional and well-priced service. Had an issue with the deadbolts not retracting on my front door. Spoke with Daimon and he was able to come out and fix the problem on the same day. Door required a new lock mechanism which Daimon supplied and fitted at a very competitive price. Great service, would highly recommend Aston Locks.
Steve in Kent Posted on 13/10/2021 , work completed 13/10/2021
The trader replied (on 14/10/2021)
Thank you for your kind review. Happy that I was able to get this sorted for you quickly.
Great locksmith
Customer Service
Quality
Value
Fast response from Aston, to provide access to a jammed front door lock. Took time to understand the situation. Opened the door without damage. Provided professional advice about the door's multiple locks. Didn't apply pressure for further services or products. Recommended.
Customer in Greater London Posted on 22/09/2021 , work completed 21/09/2021
The trader replied (on 28/09/2021)
Thank you for this review, happy I was able to solve the problem for you.
Fantastic service & person
Customer Service
Quality
Value
Daimon was great. We found him on Which, and of 5 or so locksmiths we contacted, he was the only one to respond without having to chase up. He came round quickly despite having a busy schedule to give us an accurate quotation and timeframe. He talked through options to give us various solutions and prices (our deadlock on the front door no longer worked, so we were upgrading all doors at the same time). He completed the work on time, the cost was exactly what was quoted, any problems with ordering parts that weren’t in stock he let us know straight away and kept us informed of any price differences. He also steered us away from options that weren’t of high enough quality which we also really appreciated (no one wants a broken lock in a couple of years!). I noticed he also had a dustpan and brush in his bag - where he had worked was immaculate so he must have swept up! We cannot recommend him highly enough - kind, efficient, professional, trustworthy, friendly, and we really appreciated his expertise. Thanks, Daimon!
Emma in Greater London Posted on 29/07/2021 , work completed 29/07/2021
The trader replied (on 04/08/2021)
Thank you so much for this review Emma. It's really appreciated. I am so glad I was able to find the right solutions for your locking issues. Daimon.