Endorsed by Which?

Aston Locks Ltd

4.9

106 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Locks, Handles & Hinges,
Opened, Repaired & Replaced,
On Doors & Windows.

Aston Locks is a Master Locksmith Association approved, and family run business.
Established in 2005, but with over 25 years of experience in this field.
Whether you are locked out, lost keys, need locks upgraded to insurance standard, or simply your locks are not functioning correctly.
We can help, be it a window or door. Locks, handles or hinges.

Qualified to Btec Level 3, and having trained with Paxton to install and repair Access Control & Door entry Systems.

We pride ourselves on providing a prompt and efficient service.
All calls are answered, and work carried out by a fully qualified Master Locksmith, who will also be police checked.
You will always get an honest opinion and our aim is to do every job as cost effectively as possible to the customer.

What we do

  • Locksmiths

    • Emergency locksmith service
    • Access control
    • Comprehensive locksmith service
    • Masterkeyed systems
    • UPVC lock specialists
    • Safes
  • Double glazing

    • Double glazing repairs
  • More Services

    • lock out specialist
    • lost keys

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
106 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
Install additional security locks to all doors
Customer Service
Quality
Value
I found Aston Locks on the Master Locksmiths Association as a local locksmith to me. Daimon Santo was very helpful on my initial enquiry & subsequent visit to the property when I advised him that I was looking to upgrade the security of the property to comply with house insurance requirements. The fixed quote that he provided was reasonable for the work quoted. Installation was completed within the timeframe he quoted and he made sure to not leave any mess. I was pleased to understand he provides a 1 year guarantee on his work. Overall, I found Daimon to be friendly, helpful and very experienced at his job.
Customer in Kent Posted on 04/09/2024 , work completed 04/09/2024
The trader replied (on 20/09/2024)
Thank you for this review. Really appreciate it. Glad I was able to solve the security issues for you.
New front door lock fitted
Customer Service
Quality
Value
Due to losing a front door key I rang Aston Locks to see if a replacement lock could be fitted. Daimon quoted a fair price and came later the same day, installed the new lock and cut extra keys for us. Excellent job, friendly guy. Would definitely use again.
Customer in Kent Posted on 19/08/2024 , work completed 19/08/2024
The trader replied (on 03/09/2024)
Thank you for taking the time to leave this review, glad I was able to help you.
Great service
Customer Service
Quality
Value
Fixed the problem straight away, honest about the cost which was very reasonable. Turned up on time on the day arranged. Many thanks.
Customer in Kent Posted on 10/04/2024 , work completed 10/04/2024
The trader replied (on 23/04/2024)
Glad I was able to solve the issue for you. Thank you for this review.
Change of letterbox lock and new keys
Customer Service
Quality
Value
Daimon arrived promptly as agreed. Was extremely efficient and courteous, I wouldn’t hesitate to recommend him.
Customer in Greater London Posted on 09/04/2024 , work completed 09/04/2024
The trader replied (on 23/04/2024)
Thank you, happy to help. :-)
Replacement Hardware for Front Door and Lock Fix
Customer Service
Quality
Value
Diamon from Aston Locks was able to help me to find the correct hardware replacements for my front door as well as fixing a lock issue. He was professional, reliable and always kept me updated on the work, quote and when the hardware replacements had arrived. He also helped me to resolve an issue with my kitchen window which I was unable to open, he sorted it in minutes and did not add an additional charge. A great service and would defo use again, thank you very much indeed.
Customer in Greater London Posted on 13/03/2024 , work completed 13/03/2024
The trader replied (on 20/03/2024)
Thank you so much for taking the time to leave this review. Glad I was able to help you.
Window lock repair
Customer Service
Quality
Value
Great service from Daimon, first time we have used him but would definitely have him back again for anything lock related. We had a broken window lock that unfortunately a new part is not available to buy. Daimon worked out how to fix it and charged what he had quoted. He is also a very friendly person, highly recommend him.
Customer in Kent Posted on 22/02/2024 , work completed 16/01/2024
The trader replied (on 28/02/2024)
Thank you for this review, glad I was able to help.
Really good service. Friendly, helpful and worked quickly and efficiently
Customer Service
Quality
Value
Excellent trades person. Friendly and helpful. Gave good information and advice. Didn't oversell but repaired existing lock
Customer in Greater London Posted on 24/01/2024 , work completed 24/01/2024
The trader replied (on 27/01/2024)
Thank you for taking the time to leave your review, really appreciate it.
Excellent Service
Customer Service
Quality
Value
I am very happy with Daimon’s service. He was quick on response, fixed the problem and was very cooperative.
Customer in Kent Posted on 31/10/2023 , work completed 31/10/2023
The trader replied (on 07/11/2023)
Thank you for taking the time to post this review for me, really appreciate it. :-)
Excellent and Honest Locksmith
Customer Service
Quality
Value
I would thoroughly recommend Aston Locks. Daimon was honest and upfront with pricing, professional and the service was completed quickly and smoothly.
Customer in Greater London Posted on 31/08/2023 , work completed 31/08/2023
The trader replied (on 15/09/2023)
Thank you for you're review, I really appreciate it.
Front door lock
Customer Service
Quality
Value
Prompt and efficient service. The costs explained clearly. Wouldn’t hesitate to recommend the company.
Customer in Kent Posted on 10/08/2023 , work completed 10/08/2023
The trader replied (on 12/08/2023)
Thank you for taking the time to leave this review, much appreciated.
Aston Locks
Customer Service
Quality
Value
Daimon is excellent - he was polite, knowledgeable and gave great advice on how to proceed. He was well priced and I was very satisfied with the excellent service he provided. Would highly recommend.
Customer in Greater London Posted on 04/08/2023 , work completed 04/08/2023
The trader replied (on 12/08/2023)
Thank you for this review, happy I was able to help.
Front door lock fitting
Customer Service
Quality
Value
Excellent and prompt service. Knowledgeable and efficient. Polite and reliable communications. Scheduling was flexible and convenient. Great outcome for the door lock, feels much more secure. Went above and beyond to help out. Thank you.
Libby in Greater London Posted on 21/06/2023 , work completed 21/06/2023
The trader replied (on 12/07/2023)
Thank you for your kind review, Glad I was able to help with your security worries.
Excellent Service
Customer Service
Quality
Value
Daimon changed the locks on my new home, including double glazed patio doors. He was punctual and carried out the job as agreed. He is very knowledgeable and also gave me advice about the new lock needed for my garage door. Once ordered he gave me regular updates about my order. The lock was fitted today. Daimon is reliable and I would definitely use him again if needed.
Customer in Kent Posted on 04/05/2023 , work completed 06/04/2023
The trader replied (on 26/05/2023)
Thank you very much for taking the time to leave me this review. Happy to have helped you feel safe and secure in your new home.
Professional service
Customer Service
Quality
Value
Daimon renewed locks for us. He was professional and efficient. He gave advice, having listened to what we wanted. The work was done on time at the agreed, reasonable price. He kept in touch all through the process. Would definitely use Aston Locks again and happy to recommend.
Customer in Greater London Posted on 30/03/2023 , work completed 30/03/2023
The trader replied (on 31/03/2023)
Thank you, happy to have found the perfect solution for you.
Superb work from Daimon
Customer Service
Quality
Value
Needed a replacement door handle for a front UPVC door. Daimon managed to source and install in no time. More than pleased.
Vlad in Greater London Posted on 15/03/2023 , work completed 15/03/2023
The trader replied (on 22/03/2023)
Thank you for taking the time to leave this review, glad I was able to get this done quickly for you.
Helpful, friendly and quality work.
Customer Service
Quality
Value
Daimon was communicative from my initial contact, gave me a competitive quote from the other locksmiths I went to. He arrived when he said he would and I’m happy with the quality of what he did. I would certainly use Aston locks services again if I needed to.
Customer in Kent Posted on 10/03/2023 , work completed 10/03/2023
The trader replied (on 22/03/2023)
Thank you for leaving your review, much appreciated.
Speedy and efficient
Customer Service
Quality
Value
Daimon was great, and really polite and efficient
Which? Trusted Traders Consumer Posted on 26/01/2023 , work completed 25/01/2023
The trader replied (on 27/01/2023)
Thank you for this, happy to help.
Did job quickly
Customer Service
Quality
Value
Had a problem with lock on double glazed window. Other widow repairs quoted a two week wait to attend. Contacted Damon and he came next day and fitted new mechanism within an hour. I now have his card and would not hesitate to use him again.
Customer in Greater London Posted on 17/01/2023 , work completed 17/01/2023
The trader replied (on 25/01/2023)
Thank you for taking the time to leave me this review, much appreciated. Glad I was able to solve the problem quickly for you.
Windows & Doors
Customer Service
Quality
Value
Daimon provided excellent service & fixed our doors and windows quickly & efficiently. Lovely chap.
Customer in Kent Posted on 08/12/2022 , work completed 08/12/2022
The trader replied (on 08/12/2022)
Thank you so much for taking the time to leave this review. Much appreciated.
Locked out.
Customer Service
Quality
Value
External doors locked with keys on inside - unable to get in. Same morning response from Aston Locks, Using specialist equipment and professional flare, contractor was able to unlock door and save me from major expense which would no doubt be charged by other contracts. In short he was brilliant.
Customer in Greater London Posted on 23/11/2022 , work completed 23/11/2022
The trader replied (on 30/11/2022)
Thank you for this review. It was tricky, but I’m glad I was able to get you in without needing to change the lock.
Emergency - Front Emergency Lock Failure
Customer Service
Quality
Value
Quality professional! Certainly knew his stuff! Available for immediate emergency work with quick response. Emergency lock issue resolved promptly.
Customer in Greater London Posted on 09/09/2022 , work completed 09/09/2022
The trader replied (on 14/09/2022)
Thank you for your review.
New letterbox replacement
Customer Service
Quality
Value
Daimon was very helpful in helping us find the right letterbox. He came to fit which was completed with excellent work and tidied up after the job.
Customer in Greater London Posted on 14/07/2022 , work completed 13/07/2022
The trader replied (on 21/07/2022)
Thank you for your kind review. Daimon.
Quick and efficient
Customer Service
Quality
Value
Great service - changed 3 locks in the house. Responsive communications, fast, clean and efficient!
Customer in Kent Posted on 19/06/2022 , work completed 15/06/2022
The trader replied (on 21/06/2022)
Thank you for taking the time to post this review, much appreciated.
Broken lock
Customer Service
Quality
Value
I called Monday the thirtieth to get help with a broken front door lock, Aston locks were very helpful-gave me a rough idea of cost over the phone. Came on the thirty first to fix the lock. They managed to get it working so I can use the lock and save me some money (just moved in) and also gave me a rough price of a full new lock in the future if that’s what I decided to do. Couldn’t be more helpful and reliable.
Customer in Kent Posted on 31/05/2022 , work completed 31/05/2022
The trader replied (on 02/06/2022)
Thank you for taking the time to leave this review, I really appreciate it.
Excellent service!
Customer Service
Quality
Value
I have used this company twice already and cannot recommend it enough. Daimon was very professional and did an excellent job with my front door, first by replacing the letterbox with a stronger and better one, and recently, by replacing the door lock. I will most definitely use his service again.
Customer in Greater London Posted on 30/05/2022 , work completed 30/05/2022
The trader replied (on 02/06/2022)
Thank you, glad I was able to help you once again.
Double glazed door to garden not closing
Customer Service
Quality
Value
Damien and l arranged a time. He was punctual, clean and tidy. Moved the strike plate and got the door working. So l contacted him again as four weeks later the lock was playing up. Came to my home again. The same door moved the locking plate, adjusted the mechanism, and the door locks beautifully now. On his way out l asked him if he could look at the door mechanism of my dining room as my wife was worried it might have similar problems. He looked at the door and said it was stiff and sprayed WD40 into and advised to repeat for a couple of more times over the next few weeks. On his way out he noticed two of the pins on the front door had raised and just to me to hammer them back in. Best of all l didn’t get charged for his second visit and l thought his price of seventy pounds The future was very reasonable. I would have no hesitation in recommending Aston Locks and Damien for their services and would definitely use him if l need something done in the future
Luigi in Greater London Posted on 28/05/2022 , work completed 25/05/2022
The trader replied (on 02/06/2022)
Thank you very much, happy to have helped.
Lock/door maintenance
Customer Service
Quality
Value
I called Damian on the Friday and the following Tuesday he came to rectify the issues we had. The matter was not urgent but Damian was extremely reliable and prompt. I had explained the situation with the doors and locks the expected cost was explained over the phone. I was fully aware of how much it was going to cost. Damian is a professional and he did a great job quickly. The doors all open effortlessly now and are in great working order.
Customer in Greater London Posted on 23/01/2022 , work completed 07/01/2022
The trader replied (on 02/06/2022)
Much appreciated, glad to have solved the problem for you.
Really high quality work, responsive great customer service
Customer Service
Quality
Value
I had a real emergency with my young daughter with special needs being able to open/break my old window locks. Daimon fitted me in as an emergency and the locks were all replaced within an hour. He then came back to carry out further non-urgent work a week later. He arrived when he said he would, the work was carried out to a high standard at the cost he quoted, and he was really friendly and pleasant. I will definitely use his services again.
Customer in Greater London Posted on 10/12/2021 , work completed 03/12/2021
The trader replied (on 14/12/2021)
Thank you so much for your review. Happy I was able to help with your situation and put your mind at rest. :-).
Excellent service; friendly, helpful, highly experienced & knowledgeable
Customer Service
Quality
Value
Answered immediately and grasped the problem straight away. It was an issue with window catches and a concealed door closer in a rental property and I was given an idea of the likely cost (accurate, as it turned out) there & then. They arranged to visit our tenant, fixed all the issues and called to give me feedback on what the problems had been and what had been done to fix them. Honestly could not have asked for a better service.
Customer in Cumbria Posted on 29/11/2021 , work completed 19/11/2021
The trader replied (on 30/11/2021)
Thank you so much for your kind words. Glad I was able to help with this.
Fix/Replace Composite front door lock
Customer Service
Quality
Value
Excellent fast, professional and well-priced service. Had an issue with the deadbolts not retracting on my front door. Spoke with Daimon and he was able to come out and fix the problem on the same day. Door required a new lock mechanism which Daimon supplied and fitted at a very competitive price. Great service, would highly recommend Aston Locks.
Steve in Kent Posted on 13/10/2021 , work completed 13/10/2021
The trader replied (on 14/10/2021)
Thank you for your kind review. Happy that I was able to get this sorted for you quickly.
Great locksmith
Customer Service
Quality
Value
Fast response from Aston, to provide access to a jammed front door lock. Took time to understand the situation. Opened the door without damage. Provided professional advice about the door's multiple locks. Didn't apply pressure for further services or products. Recommended.
Customer in Greater London Posted on 22/09/2021 , work completed 21/09/2021
The trader replied (on 28/09/2021)
Thank you for this review, happy I was able to solve the problem for you.
Fantastic service & person
Customer Service
Quality
Value
Daimon was great. We found him on Which, and of 5 or so locksmiths we contacted, he was the only one to respond without having to chase up. He came round quickly despite having a busy schedule to give us an accurate quotation and timeframe. He talked through options to give us various solutions and prices (our deadlock on the front door no longer worked, so we were upgrading all doors at the same time). He completed the work on time, the cost was exactly what was quoted, any problems with ordering parts that weren’t in stock he let us know straight away and kept us informed of any price differences. He also steered us away from options that weren’t of high enough quality which we also really appreciated (no one wants a broken lock in a couple of years!). I noticed he also had a dustpan and brush in his bag - where he had worked was immaculate so he must have swept up! We cannot recommend him highly enough - kind, efficient, professional, trustworthy, friendly, and we really appreciated his expertise. Thanks, Daimon!
Emma in Greater London Posted on 29/07/2021 , work completed 29/07/2021
The trader replied (on 04/08/2021)
Thank you so much for this review Emma. It's really appreciated. I am so glad I was able to find the right solutions for your locking issues. Daimon.
Changing of locks on front door
Customer Service
Quality
Value
Recently moved house and needed to change locks on the front door. Got Damians number from which trustee trader. Gave him a call and arranged for him to come over the following day. Damian completed the job quickly and efficiently price was £95 which I thought was value for money. Would definitely use again.
Peter in Greater London Posted on 20/03/2021 , work completed 17/03/2021
Repair of Upvc window mechanism
Customer Service
Quality
Value
Daimon from Aston Locks replaced a window mechanism and adjusted the keeps on a Upvc window. He agreed a date and time and a price and kept to them. He is knowledgeable, polite and efficient. His price for the work was reasonable, he did it well and also passed on some tips to prolong the life of the locks and mechanisms of the windows he repaired. Highly recommended.
Customer in Greater London Posted on 09/03/2021 , work completed 09/03/2021
Prompt, efficient service.
Customer Service
Quality
Value
I had repair work carried out to a security front door and a replacement lock fitted to my garage door. The work was carried out promptly and efficiently and advice was given regarding preventing future problems. I would recommend this company and use them again.
Customer in Kent Posted on 09/03/2021 , work completed 09/03/2021
New locks and garage defender installation
Customer Service
Quality
Value
Excellent service. Very knowledgeable and helped me decide on the products suitable for my needs. Prompt and kept me updated throughout from the initial quote to completing the work. Thank you!
Customer in Kent Posted on 25/02/2021 , work completed 24/02/2021
Great service
Customer Service
Quality
Value
I needed two windows looked at in my house, one of which the handle wouldn’t open and the other the handle wouldn’t shut. After emailing Daimon I received a prompt response, he called me the next day and came round to take a look at the windows that same day. He gave a clear indication of cost range over the phone and once at my house he looked over the windows and kept me informed of what he was going to do and how much it would cost, checking if I was happy for him to go ahead. He replaced both window handles very quickly and both windows are now in full working order. I would highly recommend Aston Locks for their professional service.
Customer in Kent Posted on 23/02/2021 , work completed 17/02/2021
Highly Recommended
Customer Service
Quality
Value
Came to my rescue at 8pm at night after my front door lock busted and I was locked inside. Explained the complexity of the lock I currently had and advised it would be best not to fix in the dark. Came back at 9am the next day and managed to get the lock off and replaced, also advised of the various replacement options. Great work, would highly recommend.
Customer in Kent Posted on 03/02/2021 , work completed 03/02/2021
Excellent service, Very Quick and professional lock replacement
Customer Service
Quality
Value
We required a same day lock replacement having recently moved into our new home and found Aston Locks online. Daimon was available that same day and within a matter minutes, fitted our front door and Patio doors with new locks which also came with 5 extra copies! We were very pleased with the results and service and would highly recommend Aston Locks to anyone who needs a lock change at short notice! Thanks again!
Customer in Kent Posted on 19/12/2020 , work completed 17/12/2020
A problem Lock in Orpington for my elderly Mum with dementia
Customer Service
Quality
Value
I rang, explained the problem, was quoted a price. Damon went to my Mum's at the time stated, fixed the lock at the price quoted and offered free aftercare should there be a problem. He liaised with me at every point, especially since there was a vulnerable adult involved. Excellent service start to finish. I would definitely highly recommend
Customer in Kent Posted on 01/12/2020 , work completed 01/12/2020
Happy to recommend
Customer Service
Quality
Value
The chubb lock on my front door was jamming. I thought I would need a replacement. Daimon arranged to come next day, having clearly explained his charges. He arrived on time and replaced a part in the lock, so I didn't need to pay for a replacement. He cut me an extra key and also gave advice on an issue with another door. He was pleasant and efficient and I would happily use him again and recommend him to others
Customer in Kent Posted on 19/11/2020 , work completed 17/11/2020
Reliable and good quality
Customer Service
Quality
Value
High standard of work, polite, reasonably priced, tidy and had some useful ideas to prevent further issues,
Customer in Kent Posted on 26/08/2020 , work completed 26/08/2020
Lost key
Customer Service
Quality
Value
Daimon was very professional - he arrived at the time promised, quickly and efficiently opened the door. Cost was very reasonable, one satisfied customer. 100% recommended!
Customer in Greater London Posted on 21/08/2020 , work completed 21/08/2020
If you need a locksmith look no further. Couldn’t recommend enough!
Customer Service
Quality
Value
After being a bit heavy handed and slamming my patio door shut I needed a lock smith to come and repair the damage I’d caused. Aston locks had great reviews and I cannot disagree. Daimon got back to me within 20 minutes of messaging and came to repair the fault within 24 hours! There was no call out charge, he was on time (with a gentle reminder that he was coming) presentable and professional. The work was completed efficiently with minimal disturbance to my day. He also noticed how my door locks had been incorrectly fit originally and fixed this for me so that my home is now more secure than ever. Daimon is clearly well informed l, experienced and knows everything about security systems and locks as he gave me some advice on aftercare. He checked I was happy with the work that had been completed. I was very satisfied with the job and very pleased with the price, you will not be ripped off with Aston Locks, I will be recommending them to friends and family. Thank you for coming to the rescue :-)
Customer in Kent Posted on 27/06/2020 , work completed 27/06/2020
Fast and efficient
Customer Service
Quality
Value
Excellent fast and efficient service - lock replaced quickly with great attention to detail - would recommend!
Customer in Kent Posted on 12/06/2020 , work completed 12/06/2020
Lock and handles changed on french doors
Customer Service
Quality
Value
I am really pleased with the work. From the outset there were clear options presented and we discussed the pros and cons of each Daimon was always on time and very professional, I would definitely recommend
Customer in Greater London Posted on 07/05/2020 , work completed 06/05/2020
Locked out
Customer Service
Quality
Value
Quick, efficient, on time, on budget, friendly service. Rescued family of 4 from being locked outside on the drive
Customer in Greater London Posted on 11/04/2020 , work completed 11/04/2020
Excellent service
Customer Service
Quality
Value
Damion arrived within 10 mins of my call. I was outside in the cold having accidentally locked myself out of my home. I was back in within 3 mins after his arrival! Superb service from a very nice guy!
Customer in Kent Posted on 21/02/2020 , work completed 21/02/2020
Professional, helpful and reasonably priced
Customer Service
Quality
Value
This company repaired the lock on our conservatory door. They are very professional, helpful, genuine. The work was reasonably priced
Customer in Greater London Posted on 07/11/2019 , work completed 07/11/2019
Well priced, quick and friendly
Customer Service
Quality
Value
Daimon was awesome, it answered professionally, and had the two doors opened in no time at a fair price. Can't fault the service or him. Highly recommended Locksmith.
Customer in Greater London Posted on 21/09/2019 , work completed 21/09/2019
A tradesman who cares about his work.
Customer Service
Quality
Value
Excellent service from Daimon. He fitted a series of locks in our house as part of a house move - including visiting to make sure everything was in order before doing the work. Great communication and competitive pricing. Very highly recommended.
Customer in Kent Posted on 02/08/2019 , work completed 02/08/2019
Daimon is a true professional
Customer Service
Quality
Value
Daimon has great pride in customer care. Called me up after I first enquired about a job in a house I had not yet moved to. Instead of seeing me as a potential timewaster (as others thought as I was not yet the owner of the house), he took the time to give me wise advice. I remembered that and used Daimon's services as soon as I moved. He changed locks very efficiently. Then he returned a few weeks later after we decided what we wanted on our front door. He went the extra mile for us that morning as he knew we had to be out of the house by a certain time due to other commitments. Cheers Daimon. We will use Ashton services again!
Customer in Greater London Posted on 21/07/2019 , work completed 01/07/2019
Great work and very good knowledge
Customer Service
Quality
Value
Had an awkward door lock replacement and trouble sourcing the part luckily Aston locks knew exactly what was needed when many others couldn’t help. Thanks again
Customer in Greater London Posted on 22/06/2019 , work completed 18/06/2019
Excellent Service
Customer Service
Quality
Value
My bi-folding door lock broke. Daimon from Aston Locks was called out first thing Monday and arrived on time. The door was fitted with a new lock and the job was completed in a timely manner! Would highly recommend Aston Locks. They are reliable, trustworthy, reasonable and professional!!!
Customer in Greater London Posted on 05/06/2019 , work completed 03/06/2019
Quick response and polite, efficient service
Customer Service
Quality
Value
Called on a Friday afternoon after house keys lost to get a call out for next day but was offered a competitive price and the chance to get the job done an hour later! Friendly and efficient service and spare keys for an extra £5 each which is cheaper than our local locksmith. Would recommend and use again. Thank-you!
Customer in Greater London Posted on 20/05/2019 , work completed 17/05/2019
Great work at a reasonable cost
Customer Service
Quality
Value
Daimon is a very pleasant locksmith, very knowledgeable and trustworthy. He rectified a minor problem without a question and without additional charge. The quote and products received were perfect and appropriate for use. The work was done in very timely fashion, parts were ordered for delivery the next day and all work was done to a high standard.
Customer in Greater London Posted on 17/05/2019 , work completed 16/05/2019
Same day lock repair
Customer Service
Quality
Value
Daimon was helpful, knowledgeable, kept in touch with timings and charged a reasonable price. All of these were so important when you’re met with the minefield of crazy prices when you need a door urgently fixed. My elderly aunt’s front door was forced open in an emergency and we needed to make it secure again. Daimon’s quick response really helped me out and I had peace of mind once he’d finished the job. Would definitely recommend.
Customer in Greater London Posted on 08/04/2019 , work completed 08/04/2019
Excellent service
Customer Service
Quality
Value
Lost my mailbox key, and Daimon was very helpful and efficient. Very accommodating to my schedule, turned up on time and replaced the lock quickly and efficiently. Would definitely recommend and use again.
Customer in Greater London Posted on 26/02/2019 , work completed 22/02/2019
Great service
Customer Service
Quality
Value
An amazing service, lost my keys and had my locks changed very reliable service, would highly recommend. Thanks again
Customer in Greater London Posted on 23/12/2018 , work completed 13/12/2018
Excellent service
Customer Service
Quality
Value
I used Aston locks to unlock my stuck door and replace the mechanism in my french doors. I found Daimon to be extremely professional, efficient and honest. His quote was very reasonable and fair. He is a friendly professional who gets the job done. I am happy to recommend his services and will most definitely call on him again in the future if needed.
Customer in Kent Posted on 23/12/2018 , work completed 15/12/2018
New Lock and several keys
Customer Service
Quality
Value
Brilliant service thank you, kept up to date and amazingly quick service. Special keys supplied that can’t be copied. Thanks Aston Locksmith.
Customer in Greater London Posted on 21/12/2018 , work completed 01/11/2018
First call in our new home
Customer Service
Quality
Value
We asked Damion to fit new locks in our new home. He gave clear advice and explained his recommendations to us before going ahead with the work. We thought the quote was reasonable and then the work carried out was professional and very neat and tidy. Would recommend!
Corrina, Kent Posted on 08/12/2018 , work completed 08/12/2018
Great work brilliant service
Customer Service
Quality
Value
Just moved into a new property and wanted/needed the locks changed as soon as possible they was able to come out the same day and the service was brilliant, Thanks again. Nick
Customer in Greater London Posted on 30/11/2018 , work completed 29/11/2018
Front and patio door lock change.
Customer Service
Quality
Value
Daimon was called out to change my girlfriends locks (while she was out the country). He is punctual, tidy, and went over and above what he agreed to do (realigned doors and dropped spare keys for neighbour and cleaner). Would recommend him highly.
Customer in Greater London Posted on 28/11/2018 , work completed 28/11/2018
My review
Customer Service
Quality
Value
Lock on our room door wouldn't work. Your man came in the time he said the would. He got on to the work promptly & found the fault, at my insistence fitted a new lock. He was a pleasant young man & didn't object to my watching him do the work. It was done quickly & he asked if I'd like a receipt & gave me one, plus guarantee. A very pleasant polite man.
Mary, Kent Posted on 19/11/2018 , work completed 19/11/2018
Neat and tidy work
Customer Service
Quality
Value
Turned up nice and prompt and got straight to it. Fitted two new locks for me and even though the second one turned out to be a lot more agg due to the door frame, i still got charged the agreed price, which i was very happy with. Tidied up nicely after aswell. Very happy.
Lee Rogers Posted on 26/10/2018 , work completed 26/10/2018
5* star for a reason.
Customer Service
Quality
Value
We had been recommended to use this company and they didn’t dissapoint. The service from start to finish was extremely efficient with excellent communication. He listened to my requirements, gave us good advice and fitted everything perfectly. I couldn’t fault the friendly efficient service. It’s just a shame others aren’t to this standard..
Georgeknows Posted on 25/10/2018 , work completed 25/10/2018
No hesitation in recommending
Customer Service
Quality
Value
I would recommend to others. Work carried out to a very high standard. Arrived promptly and very professional.
Linda, London Posted on 19/10/2018 , work completed 19/10/2018
Helped in an emergency
Customer Service
Quality
Value
The UPVC door on my property suddenly would not shut. The prospect of sleeping with an open front door was looming. A number of calls to other traders were not successful, but Aston Locks came to my rescue. The job was not easy but Aston Locks stayed until the job was done and sleep was good.
John, Kent Posted on 05/10/2018 , work completed 05/10/2018
Quality work
Customer Service
Quality
Value
Aston Locks were recommended to me following poor work by another locksmith. Excellent service, clean and professional door sorted.
Nigel, Kent Posted on 05/10/2018 , work completed 05/10/2018
Repair of lock.
Customer Service
Quality
Value
Guy came in quick time, sorted out problem & dealt with it immediately for little cost apart from the call out fee. Work was excellent with no problems arising. We will always use this trader again without hesitation. Would happily recommend him to others.
Geoffrey, Kent Posted on 13/09/2018 , work completed 13/09/2018
Good company
Customer Service
Quality
Value
Cylinder replaced. Punctual, polite and efficient. A good experience
Daveclev Posted on 10/09/2018 , work completed 10/09/2018
Efficient and experienced.
Customer Service
Quality
Value
Damon confirmed that the barrel in the original house lock needed changing and this was done in a professional manner.
Pat, Kent Posted on 04/09/2018 , work completed 04/09/2018
Brilliant work to release broken key in Safe
Customer Service
Quality
Value
Aston Locks Director managed to release broken key in Safe lock on 29-8-18 which was not even visible. Absolutely brilliant what he did, so we now have full use of the Safe again which I use for important documents. I would definitely recommend this Firm, and would definitely use them again, if the need arose, and if I could mention their charges were very reasonable.
2011-08-10 15:06:23.583 Posted on 30/08/2018 , work completed 30/08/2018
Professional & helpful
Customer Service
Quality
Value
Responded quickly. Made appointment same day. Came on time. Fixed the broken door lock without the need for replacement & charged accordingly. Fair price. He listed possible prices upfront, which was fair & informative.
Ernest, Kent Posted on 13/08/2018 , work completed 13/08/2018
Prompt & professional
Customer Service
Quality
Value
Seemed reliable & did work quickly & efficiently no complaints.
Alan, Kent Posted on 21/07/2018 , work completed 21/07/2018
Good emergency locksmith
Customer Service
Quality
Value
The lock on our front door jammed early on a Saturday morning. By lunchtime a replacement Chubb lock had been fitted and a secondary lock had also been replaced by a more secure lock. No mess, no fuss.
Ian R, . Posted on 07/07/2018 , work completed 07/07/2018
Window hinge & mech repairs
Customer Service
Quality
Value
Window, hinges and lock repaired, very pleased.
David, Kent Posted on 30/06/2018 , work completed 30/06/2018
Recommended
Customer Service
Quality
Value
Trusted his opinion, didn't over charge us. Turned up on time. Worked tidy.
Maria MacDonald, . Posted on 14/06/2018 , work completed 14/06/2018
Super fast, hassle free
Customer Service
Quality
Value
The job was completed very quickly and without any hassle. Would definitely recommend.
Stephen, Kent Posted on 09/06/2018 , work completed 09/06/2018
prompt and professional.
Customer Service
Quality
Value
The work was carried out honestly and professionally. Good and honest person. Would recommend.
Brian, Kent Posted on 11/05/2018 , work completed 11/05/2018
Excellent service
Customer Service
Quality
Value
Excellent professional service. Highly recommended. I called Mr Santo in the morning & he was very prompt in his response & was with me within a couple of hours. Explained very clearly the best options, both security & price wise. Very user friendly.
Debbie, Kent Posted on 19/04/2018 , work completed 19/04/2018
Prompt, polite and professional
Customer Service
Quality
Value
No fuss, got the job done. Busy dental practice, no disruptions.
Baber, Kent Posted on 18/04/2018 , work completed 18/04/2018
Brilliant
Customer Service
Quality
Value
Did a brilliant job. Originally quoted for 4 window handles, and when he came he advised only 3 handles needed replacing, just adjusted and tightened fitting on other handle. Very honest.
Deborah, Kent Posted on 09/02/2018 , work completed 09/02/2018
Prompt, efficient, courteous
Customer Service
Quality
Value
Damian arrived exactly when he said he would. Solved the problem in 15 minutes and was gone to his next job, cheerily inviting me to call him any time there was a problem with my locks. Good bloke!
Patricia, Kent Posted on 19/10/2017 , work completed 19/10/2017
Excellent customer service
Customer Service
Quality
Value
Daimon was very prompt with his reply to the initial enquiry (even on a Sunday afternoon!) and attended on time having phoned before to confirm. He replaced the lock quite quickly, but it didn't work when tested. He did get it working and promised that if there was any further problem he would return at no further charge. Although we again had a problem later that day, we did get it working and since then it has been perfectly fine and we have not needed to get him back.
Which? Trusted Traders Consumer Posted on 17/10/2017 , work completed 17/10/2017
Friendly, efficient and reasonable service
Customer Service
Quality
Value
Replacement of garage door lock Very happy with the service received - easy to arrange, Daimon attended as arranged phoning in the morning to give me a specific time of arrival. Lock replaced as agreed, no hassle. Very nice chap - polite, efficient, friendly. Cost as previously agreed. Work completed to a high standard.
Which? Trusted Traders Consumer Posted on 29/09/2017 , work completed 29/09/2017
Outstanding Service
Customer Service
Quality
Value
Aston Locks made and replaced locks for me. They offered a very professional service. They were incredibly polite, friendly, customer focused and courteous. The work was outstanding, additionally they fixed a minor repair on a door, because it wasn't working correctly, with no additional charge. Reasonably priced, I would very highly recommend. It's difficult to find Trader's you can trust these days, but Aston Locks is a Trader you can trust to deliver on time with an exceptionally high standard of work.
Which? Trusted Traders Consumer Posted on 15/09/2017 , work completed 15/09/2017
Lock Failure on UPVC doors
Customer Service
Quality
Value
Locks on UPVC doors failed. Key could not unlock door. Daimon was very friendly and explained the problem clearly. His work is thorough and made sure everything worked well.
Which? Trusted Traders Consumer Posted on 02/09/2017 , work completed 02/09/2017
Aston Locks
Customer Service
Quality
Value
We have had 2 separate locks replaced by Aston Locks, both times work has been done quickly and at a fair price. Damon was polite and courteous on both occasions, and tidied up after the work was completed. Overall, very satisfied with the service, and would recommend.
Which? Trusted Traders Consumer Posted on 12/08/2017 , work completed 12/08/2017
Brilliant Service! *****
Customer Service
Quality
Value
Aston Locks changed several locks for us and a letter box. Daimon talked us through all the options giving us clear pricing. Communication was great, he turned up when he said and even cleaned up after himself! Brilliant job! Highly Recommend.
MarkOBR2 Posted on 24/07/2017 , work completed 24/07/2017
Replacement Mailbox Lock
Customer Service
Quality
Value
Had a replacement mailbox lock fitted. Was fitted efficiently and to good standard.
Which? Trusted Traders Consumer Posted on 22/07/2017 , work completed 22/07/2017
Reliable and Efficient Service
Customer Service
Quality
Value
We were kept fully informed as to progress and times were booked in at our convenience for the necessary repairs to our front door lock. Very prompt service and arrived at the scheduled time to complete the works. Very tidy workmanship.
Maddy Achurch, Kent Posted on 19/07/2017 , work completed 19/07/2017
Great service
Customer Service
Quality
Value
Had front door lock changed after it developed a fault, all work carried out was quick, efficient and tidy. Prices were explained clearly before work was carried out, with no hidden costs. Daimon came out very quickly after being called and clearly explained the issue and what he would need to do to fix it. It was very reasonably priced and I'm really pleased with the job.
Which? Trusted Traders Consumer Posted on 26/06/2017 , work completed 26/06/2017
Excellent Service
Customer Service
Quality
Value
We had a new lock fitted to the front door as the previous one was faulty. We discovered this when my husband tried to use his key in the lock. Luckily someone was indoors to let him in. Aston Locks came out very quickly understanding the situation that we couldn't leave the house as the lock wasn't working. Very professional and excellent questions laity job we would highly recommend.
Which? Trusted Traders Consumer Posted on 23/06/2017 , work completed 23/06/2017
Great service
Customer Service
Quality
Value
Good communication, pleased with the work and reasonably priced.
Which? Trusted Traders Consumer Posted on 22/06/2017 , work completed 22/06/2017
Highly recommend
Customer Service
Quality
Value
Polite, prompt, professional, informative & good value for money
Which? Trusted Traders Consumer Posted on 02/03/2017 , work completed 02/03/2017
Great service
Customer Service
Quality
Value
Jammed door. New lock mechanism.
Which? Trusted Traders Consumer Posted on 22/02/2017 , work completed 22/02/2017
Good works
Customer Service
Quality
Value
Excellent service, fast - efficient. Perfect.
Diana, London Posted on 09/02/2017 , work completed 09/02/2017
Great service
Customer Service
Quality
Value
Efficient response to initial telephone enquiry. Arrived at time promised, job carried out quickly and tidily. All at a competitive price and as quoted.
Steven, Kent Posted on 04/02/2017 , work completed 04/02/2017
Trustworthy and reliable
Customer Service
Quality
Value
The work was done to a high standard and in a professional manner.
Which? Trusted Traders Consumer Posted on 26/01/2017 , work completed 26/01/2017
Very helpful
Customer Service
Quality
Value
Front door suddenly stopped locking; called Aston Locks early on a Sat am, Daimon was with us by 11am and fixed the door quickly. He also offered useful advice for avoiding same happening again.
Which? Trusted Traders Consumer Posted on 15/10/2016 , work completed 15/10/2016
Fantastic service
Customer Service
Quality
Value
Changed locks
Which? Trusted Traders Consumer Posted on 04/10/2016 , work completed 04/10/2016
Professional and tidy
Customer Service
Quality
Value
Door closer repair / replacement installation
Which? Trusted Traders Consumer Posted on 05/09/2016 , work completed 05/09/2016
Lock replacement by Daimon
Customer Service
Quality
Value
Trusted his opinion, didn't over charge us. Turned up on time. Worked tidy.
Which? Trusted Traders Consumer Posted on 01/08/2016 , work completed 01/08/2016
Top service, great value, job done!
Customer Service
Quality
Value
Our back door lock failed so Daimon removed all the complicated workings, fit a temporary lock (not a multi-point lock) and ordered the replacement bits and pieces which he returned to fit a few days later. And all without changing the actual lock itself so we didn't need new keys!
7oakslady, Kent Posted on 14/07/2016 , work completed 14/07/2016