Endorsed by Which?

Atkins Roofing

4.8

43 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

A small family run business that has been established for twenty five years. We mainly run our business on recommendations and aim to provide a reliable, efficient service. Please call for any roofing needs, we can provide a free estimate and advice.

What we do

  • Roofers

    • Flat roofing
    • Lead work
    • Guttering, fascias and soffits
    • Roof and skylights
    • Emergency roofing service
    • Chimneys
    • Cladding
    • Conservatory roof conversions
    • Roof Light
    • Roofline
    • Tiled conservatory roofs
  • Chimney builders, liners and specialists

  • More Services

    • moss removal from roofs
    • re-roofing

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.8
43 reviews
Customer Service
4.8
Quality
4.7
Value
4.8
Sort by
Timely and Thorogh
Customer Service
Quality
Value
We had a leak in the valley on the roof. We realised this from the stain on the kitchen ceiling. Steve visited and immediately inspected the valley. He found three faults: two sections in the lead valleys had split one plastic vent tile had distorted. There was a short wait before the work was done as expected for a well-respected tradesman but the whole job was done in less than a day. The site was left tidy. Steve is a pleasant man to contract with.
Customer in Buckinghamshire Posted on 08/11/2024 , work completed 24/10/2024
Rear roof repairs
Customer Service
Quality
Value
Steven Atkins were called in to investigate the cause of staining on our kitchen ceiling as a result of water ingress. Access to the suspect roof area was awkward due to the adjacent conservatory and roof pitch configuration but splits were discovered to a lead-lined valley gutter and temporarily sealed. The lead valley was subsequently replaced as promised and repointed up and a separate broken tile was replaced. Additionally, a new downpipe was installed to take the rainwater load off the bottom of the valley from the adjacent roof pitch and discharge into the conservatory box gutter. The work undertaken was diligently carried out with the necessary protection and I would not hesitate to use Steven again and certainly recommend him as a trusted roofer.
Customer in Buckinghamshire Posted on 26/10/2024 , work completed 21/10/2024
Highly efficient and satisfactory
Customer Service
Quality
Value
The job was complex. Steve assessed the work to be done and provides a guarantee on completion. He provides a personal professional service of high quality, along with his team. The work was completed in the time frame he set and all was tidied to the customers’ satisfaction - we are 5 flats.
Customer in Hertfordshire Posted on 25/09/2024 , work completed 10/09/2024
Removal and replace old guttering at front, side. Repair chimney and repoint.
Customer Service
Quality
Value
Mr Atkins recommended by close friend. He called to quote and comment what needed completing . Turned up on time and sent through a quote which was lower than expected. I was happy to proceed without another quote as he and his colleague obviously know what they are doing. I did have to chase him once but this shows he is busy. Job mainly completed except the cement due to horrid weather. Came back as promised. Stuck to price quoted. I am very happy indeed. Would use him again. Well done.
Customer in Hertfordshire Posted on 05/03/2024 , work completed 04/03/2024
Long term roofing problem resolved
Customer Service
Quality
Value
Atkins Roofing fixed a long term problem and rectified previous poor roofing work. Atkins Roofing were the third company I employed to do the job, they took half the time of previous roofers and their costs were very reasonable. This is the first time I’ve used a Which Trusted Trader and it has made all the difference. Steve and Adam were professional and clearly explained the work that needed to be done. Would highly recommend Atkins Roofing to all.
Customer in Hertfordshire Posted on 02/03/2024 , work completed 31/01/2024
Stepped lead flashing replacement
Customer Service
Quality
Value
Steve & Adam replaced old leaking stepped lead flashing on a pitched roof. I was very worried about getting a good roofer but didn't need to with my choice. I received a detailed quote & the work was carried out to the quoted price & carried out on time. The quality of their work is to a high standard & everything was left clean & tidy with all waste being removed. They were both very friendly & helpful. I am one very happy customer & wouldn't hesitate in using them again for any other roofing work. Thanks again. Customer in Hertfordshire
Customer in Hertfordshire Posted on 09/02/2024 , work completed 07/02/2024
Professional and Efficient!
Customer Service
Quality
Value
Steve was a pleasure to deal with. He was straightforward in his dealings, his advice, and his pricing. His work was completed professionally and on time, leaving the job site completely clean and clear. I would definitely use him again and I would highly recommend him.
Customer in Hertfordshire Posted on 11/07/2022 , work completed 04/07/2022
Excellent barn roof replacement
Customer Service
Quality
Value
Steve replaced by barn roof which was corrugated sheet metal. Excellent job with additional ridges, barge boards and guttering. Recommend him to anyone.
Customer in Hertfordshire Posted on 07/07/2022 , work completed 04/07/2022
Still leaking…
Customer Service
Quality
Value
Steven attended to fix a leak, but after 6 months and 3 visits it’s still leaking and I’m being “ghosted” after assurances they’d fix it. Cash in hand so no paper trail. I’ve since taken the hanging tiles off myself to investigate the leaking zone, they had been re-hung with silicone rather than nails, and the silicone was funneling water into the house. Ticking time-bomb before failure. I’ve now fixed the issue, wouldn’t recommend for a leak repair.
Customer in Hertfordshire Posted on 04/06/2022 , work completed 16/12/2021
The trader replied (on 12/06/2022)
Your job was a very small job consisting of tile replacement. I returned many times to your property and informed you that your roof needed much more attention than you were prepared to give it. The review you have left is unfair and hopefully my customers will be aware.
Dormer renovation
Customer Service
Quality
Value
Steven and Adam replaced all the fascias, soffits and guttering on four dormers on our house. In addition to this, on two dormers they replaced tiled cheeks with cement board planks as well as renewing the felt roofs. This has totally transformed the appearance of the dormers and will reduce maintenance in the future. They worked with great care and attention to detail to ensure the best fitting possible. It was good to see them taking real pleasure in doing a good job and not rushing it. They were very good at keeping us informed on progress and were pleasant and approachable at all times. The work was completed to time and we agreed in advance a small increase in cost to improve the overall look of the finished job. Steven has previously done other roof work on our property and he was our first choice for this dormer renovation work. He is highly recommended.
Customer in Buckinghamshire Posted on 06/02/2022 , work completed 24/01/2022
Highly skilled and reliable roofer
Customer Service
Quality
Value
We are delighted with the workmanship from Atkins Roofing. We have a period, ‘locally-listed’ home in Berkhamsted conservation area with a ‘quirky’ roof, quite difficult to access, on multiple levels, with original tiling. Steven and Adam made a super, neat job of re-bedding all our bonnet, hip and ridge tiles. We hope to have them back soon to re-point our chimneys. Very reliable - They arrived when they said they would; charged the agreed price; cleared up after themselves and were helpful and friendly. We recommend them highly! Sarah & Peter Kennedy
Customer in Hertfordshire Posted on 14/09/2021 , work completed 10/09/2021
Trustworthy Roofer
Customer Service
Quality
Value
We used Steven to do some roof work at my mother in-laws and were impressed then. This time Steven and Adam did a complete roof replacement on our recommendation for my daughter and her partner ( breathable membrane, battens, new concrete tiles, flashing, facias and guttering). The work was completed on time and looks great. Steven was excellent at staying in touch and everything went smoothly, including a return visit to fix a section of guttering where the scaffolding stopped a proper fit. Reliable, helpful and competitively priced we have no hesitation in recommending Steven.
Chris in Hertfordshire Posted on 27/08/2021 , work completed 20/08/2021
Guttering work
Customer Service
Quality
Value
Steven and his colleague did a great job replacing my guttering and installing a new fascia board. I was very pleased with the work at the time, but have been prompted to post this review because their subsequent customer service has been particularly impressive, including providing advice about a drainage issue unrelated to the initial job. Their work was of a high standard and fairly priced, and they were friendly and efficient. I would definitely recommend this company.
Customer in Hertfordshire Posted on 01/04/2021 , work completed 31/08/2020
Timely, efficient and helpful
Customer Service
Quality
Value
We were pleased to see a recommendation for this company on our local Facebook page and to see they were Trusted Traders. Steven and his colleague were able to quote and then undertake the work in good time. We had water coming into our roof. They redid our chimney flashing, repointed and added a bird guard. We had a subsequent issue with a much smaller leak. Steven came out very promptly again to resolve the problem. Steven and his colleague were very pleasant and easy to deal with and we would recommend them
Customer in Hertfordshire Posted on 09/12/2020 , work completed 01/12/2020
Great job, highly recommended
Customer Service
Quality
Value
I had been looking for a reputable roofer for a while and came across Atkins Roofing. I’m so pleased I did! Steven was excellent, reliable, trustworthy and reasonably priced. He changed most of my guttering, repointed our chimney and renewed our roof Valley. All within 2 days. Highly recommend using them. You want a good roofer, then use Atkins Roofing!
Customer in Hertfordshire Posted on 17/07/2020 , work completed 10/07/2020
200 year old cottage - abutment wall and chimney repair
Customer Service
Quality
Value
Atkins Roofing was recommended by four neighbours on our country lane. We noticed interior damage after early spring storms and Steven came out to check the issue and provided a competitive quote, explaining what was the best way to protect the house and roof long term. The work was completed within two days to a high standard.
Customer Posted on 26/06/2020 , work completed 23/06/2020
Roofing review
Customer Service
Quality
Value
Steve has done several pieces of work from me on my roof and each time he has been reliable, fairly priced and done a great job. I will definitely use him again and would be happy to reccomend him.
Customer in Hertfordshire Posted on 24/06/2020 , work completed 23/06/2020
Roof repair and clean
Customer Service
Quality
Value
Prompt and reliable, fairly priced, with the two different pieces of work completed on time to a very high standard. Steven knows his trade well But doesn’t baffle with confusing language, just says it how it is. He clearly has integrity and works to a high standard. I would thoroughly recommend Atkins Roofing.
Customer in Hertfordshire Posted on 29/05/2020 , work completed 28/05/2020
Fast, reliable and trustworthy.
Customer Service
Quality
Value
Steven came when he promised to have a look at our leaky roof. He quickly diagnosed the problem - when others had failed to - and sent me a reasonable quotation. Once we agreed to the work, he turned up promptly and got on with the job. He fixed the roof, even though it was a trickier task than he initially thought and also secured some other loose slates. Despite the added complication, the invoice was for the estimated amount. I wholeheartedly recommend Atkins Roofing and will be calling them for a quotation if needed in the future.
Customer in Hertfordshire Posted on 08/10/2019 , work completed 03/10/2019
Hips and ridges replaced on a slate roof.
Customer Service
Quality
Value
From the initial contact to the completion of the work everything was done professionally. The trader has a wealth of knowledge and experience, the can be done approach to the problem with the roof was helpful and reassuring to a layman requiring important work to be carried out. The work was completed as per the agreed schedule and budget. The site was left clean and clear of all old materials.
Customer in Hertfordshire Posted on 15/08/2019 , work completed 15/08/2019
Roof renovation
Customer Service
Quality
Value
Atkins Roofing undertook the renovation of a large section of my roof. The property is a 15th century, Grade II* listed building, so it was important that the materials were authentic. It also mattered that the work was carried out in sympathy with the age of the building. Both of these requirements were met. Steven Atkins undertook much of the work personally, aided by a capable and experienced assistant. They made a first class job of the restoration, completing the work in a timely fashion and clearing up as they went along. All aspects of the job, from the installation of scaffolding, provision of reclaim tiles and removal of waste was organised by Mr Atkins. In summary, it was a professional job carried out by two very competent, pleasant individuals. Highly recommended.
Customer in Hertfordshire Posted on 12/08/2019 , work completed 12/08/2019
Fast response to a previously bodged job.
Customer Service
Quality
Value
Steven went out of his way to fit us in at short notice. He is calm, highly professional, and can be relied on to complete any roofing project, large or small to the highest standard.
Customer in Hertfordshire Posted on 03/04/2019 , work completed 12/03/2019
Knowledgable, fast and efficient
Customer Service
Quality
Value
We needed urgent repair to a damaged flat roof over a bay window to an Art Deco house in a conservation area. Steve was quick to respond and did the repair expertly and quickly. His work was neat and tidy and he and his team were delightful.
Customer in Posted on 19/02/2019 , work completed 13/02/2019
Punctual, Highly Skilled, Tidy Roofers
Customer Service
Quality
Value
We have just had a completely new roof with Atkins Roofing and are delighted with it. We are in a "Conservation Area " so wanted to be sympathetic to our surroundings and the original roof.Steve is so experienced and knowledgeable of which he will advise should you need it. They are a hard working team,punctual everyday, very neat with their building materials in a confined space and very polite and accommodating to all of our neighbours. We would definitely recommend Atkins Roofing for any kind of roofing work.
Berkhamsted Posted on 28/09/2018 , work completed 28/09/2018
A new roof for our 90 year old Arts & Crafts house in Harpenden
Customer Service
Quality
Value
We consulted a few roofers but Steve Atkins of Atkins Roofing had the experience and sympathetic approach to our old house that we were looking for. His advice on suitable roof and ridge tiles, plus guttering, was spot-on and we are delighted with the finished project, which came within budget and on time.
Eileen Posted on 13/07/2018 , work completed 13/07/2018
Work completed to a high standard, on time.
Customer Service
Quality
Value
Impressed by whole process, from initial quote through to completion of work. Three man team on site for six days with notable input from Steve Atkins personally. Very pleased with the total process.
Robert, Buckinghamshire Posted on 07/06/2017 , work completed 07/06/2017
First-class job by courteous and obliging company
Customer Service
Quality
Value
I needed to have a section of roof repaired, a chimney stack re-pointed and a rainwater guttering replaced. The building is Grade II listed, so the work needed to be carried out to an exacting standard approved by the local Conversation department. Mr Atkins was punctual in providing a quote and helpfully came to met with the Conversation officer before starting the work. The job was carried out smoothly and to a high standard by courteous staff. I am very satisfied with Atkins Roofing and would use them again. Recommended.
tedbianco Posted on 31/03/2017 , work completed 31/03/2017
Completed work and arrived when stated.
Customer Service
Quality
Value
Had 3 ridge tiles blown off in storm Doris. Messed around by quite a few people but Mr Atkins came and gave quote and after calling him to confirm when he would arrive two young men arrived to do the work on the day stated. The men were very pleasant and Mr Atkins turned up shortly after they arrived. The work was carried out quickly and without much disruption. A good job done that as was a small job many didn't want to do it. Thank you as was getting worried about it. Would recommend and use again.
m sear Posted on 29/03/2017 , work completed 29/03/2017
Great response and work
Customer Service
Quality
Value
Called out shortly after storm Doris departed. Responded very quickly and and put right the damaged caused quickly, efficiently and speedily. Was very pleasant and polite. Can thoroughly recommend
2011-02-28 21:04:12.4 Posted on 27/02/2017 , work completed 27/02/2017
Excellent
Customer Service
Quality
Value
Steve was a pleasure to deal with and did a grand job. Recommended.
55206 Posted on 26/01/2017 , work completed 26/01/2017
High quality work, fast and pleasant.
Customer Service
Quality
Value
Steve Atkins and his assistants John and Jamie. did a tremendous job on my pitched and flat roofs. They repaired and fitted flashing on the pitched roof which is three storeys high and overlooking a steep valley, on a freezing cold day, and then installed a skylight and re-felted my flat roof with a minimum of disruption or mess. They were polite and pleasant throughout. I can recommend them unreservedly A V da Casa
Which? Trusted Traders Consumer Posted on 16/11/2016 , work completed 16/11/2016
Thorough, professional job, at a reasonable price
Customer Service
Quality
Value
Had a roof light installed, flashing repaired and broken and cracked tiles replaced. Mr Atkins and his team did a great job, and even found problems (and fixed them) that we weren't aware of as part of the job. His team is very polite and courteous - the most pleasant and well mannered roofers we have ever come across! Mr Atkins does a professional job, and is clearly an experienced roofer with many years experience and a great reputation. We have no hesitation in recommending him.
MGButlersCross Posted on 19/09/2016 , work completed 19/09/2016
Wonderful result.
Customer Service
Quality
Value
Professional and efficient. Repair of ridge tiles, moss removal and cleaning/treating roof, which now looks like new.
Gill, Hertfordshire Posted on 02/09/2016 , work completed 02/09/2016
Extremely professional
Customer Service
Quality
Value
My immediate impression of Steven Atkins was that he is an experienced, knowledgeable and trustworthy tradesman. We were very pleased to offer him the work on the roof. Gutters, drainpipes & lead work on this 4 storey Victorian building. He and his colleague arrived promptly each morning and worked assiduously throughout the day. They were quiet and well-mannered and we were all delighted with the high standard of their work.
Gillian, London Posted on 25/07/2016 , work completed 25/07/2016
Excellent job, realistic price
Customer Service
Quality
Value
3 dormers felted, new fascias & guttering. Stephen came to quote within 24 hours and completed the work on agreed schedule. Very neat job, very tidy afterwards and a very dependable tradesman. Totally recommended.
Martin, Buckinghamshire Posted on 13/07/2016 , work completed 13/07/2016
Highly recommended
Customer Service
Quality
Value
Completed the work quickly and efficiently to a high standard. Professional on site and an approachable team happy to answer questions and discuss the work.
Chloe, Hertfordshire Posted on 20/06/2016 , work completed 20/06/2016
Average job
Customer Service
Quality
Value
Atkins Roofing showed a day late and took two days to do a job we felt should have been completed in one. Also, when the job was deemed complete we were left with a leak. They had to return to fix the leak. would not recommend and we have a hole in our ceiling where Mr Atkins drilled through the flat roof which he refused to fix.
D, Hertfordshire Posted on 06/04/2016 , work completed 06/04/2016
The trader replied (on 18/01/2017)
Thankyou for your feedback. The reason we were a day late, which we did explain by telephone, was because of the weather. Flat roofs can only be done in the dry. Sometimes jobs like flat roofs do need us to return as this is the nature of the materials. We did return and fix everything straight away. I am disappointed you felt we were only average as the rest of our reviews and feedback are excellent. We will always return if a customer has any concerns, which we did in your case.
Flat roof in Hemel Hempstead
Customer Service
Quality
Value
Did a fantastic job of sorting my flat roof in just one day. As we are in a mid terrace property all the material had to be carried through the house but Steve and his workers did a great job of ensuring that the property was left clean. Would definitely recommend.
Rocquel Posted on 21/03/2016 , work completed 21/03/2016
Flat Roof Repair
Customer Service
Quality
Value
Had a leak coming from a flat roof which another roofer unsuccessfully attempted to repair previously. Atkin's provided us with a reasonable quote to carry out the work, and once we gave the go ahead, came out and repaired the roof within a couple of weeks. I was pleased with their work, and wouldn't hesitate to use them again, or to recommend them to others.
TMHemel Posted on 23/11/2015 , work completed 23/11/2015
Good job
Customer Service
Quality
Value
Very polite, hardworking, cleared up afterwards. I would use them again
Sharon, Hertfordshire Posted on 16/03/2015 , work completed 16/03/2015
I found Atkins Roofing to be professional
Customer Service
Quality
Value
I found Atkins Roofing to be professional from start to finish. The initial quote was concise and clear and when arranging for the work to be scheduled it was done in a timely fashion. The roofing work itself was of very high standard and the workmen were both polite and courteous. This was a refreshing change from a number of their competitors when obtaining early quotes. I would be happy to recommend Atkins Roofing.
M North London Posted on 03/03/2015 , work completed 03/03/2015
Very good job
Customer Service
Quality
Value
Very professional service. Actually investigated the problem before giving me a quote - unlike other contractors contacted.
Richard, Hertfordshire Posted on 03/03/2015 , work completed 03/03/2015
Brilliant job, prompt and professional
Customer Service
Quality
Value
We have our own house and 3 rental properties. Atkins Roofing were recommended by our letting agent, who use them on a regular basis. We have always been very pleased with the work.
Ken, Hertfordshire Posted on 18/02/2015 , work completed 18/02/2015