Atlantic Bathrooms & Kitchens Limited

We asked Atlantic to do our kitchen as they did our bathroom and cloakroom several years ago and we were very pleased with their planning and implementation. In July 2018 we had a long meeting at their showroom where we discussed ideas and Lewis, the project manager, could get a feel for what we wanted. They have several show kitchens and vast amounts of samples of worktops, cupboards, closures, etc; everything from large important items (cooker, sink) to door handles. It was very helpful to be able to see, feel and use equipment and fittings and much better than looking through catalogues. Lewis then came to our home to take measurements and photos and look for any preliminary work that was needed, and also any problems. We would not be able to do what we hoped with the oven and hob but he immediately came up with alternatives. Again we felt that he was listening to what we wanted and looking for ways of achieving it. There were lots of phone calls and emails as we had queries, thoughts and ideas. We wanted a round end on one run of cupboards and he was not sure how it would be possible, but was able to make it work. At the first meeting we had ideas about colours and he now sent us CAD pictures of his plan. After more calls, emails and adjustments we had a second long meeting where we finalised details. We could lay out good size samples of doors, carcase, worktop, splashback, flooring, etc to check colours and make sure it was what we wanted. Because they have several different models of the ovens he was able to show us the variety of functions each offered; he could show us ‘different’ types of white light; different finishes on electrical plates, and all sorts of things that we hadn’t thought of, so that we could decide which was best for us. Everything was discussed and explained with alternatives offered to help with the final choice. There was never a feeling that he wouldn’t spend the time to show all alternatives. The revised CAD pictures and plan were what we wanted and the payment structure ok so we went ahead. On 4 Sep we received a full work schedule with all dates and names of tradesmen we could expect. We were advised that as far as possible it would be adhered to, but unforeseen issues might cause delay. Work was due to start on 10 Sep with delivery of goods and skip. The whole plan stayed on schedule. On one or two occasions workmen had to return next day/few days later to complete work that had overrun, but this did not cause any holdups. All the tradesmen were reliable and arrived when they said; if they were going to be late one day they always told us the day before. They were friendly and were prepared to explain things to us if we asked. There was ongoing discussion between us, Lewis and the tradesmen as the job progressed where slight adjustments needed to be made once other parts were complete. We felt that all the workmen completed their tasks professionally to a high standard rather than any time constraint. Our kitchen was usable by 22 Nov and fully completed and signed off on 19 Dec. Due to the thoughtful, detailed and careful planning and the quality of the work we have the kitchen we wanted and are completely satisfied.

We came back to Atlantic as a result of using them several years ago for a bathroom. The showroom has undergone a major refurbishment and is extremely impressive. When we walked into the showroom we were greeted very pleasantly and offered help and assistance, without feeling under any pressure. We were drawn to a contemporary, yet - rustic kitchen display, and whilst we loved the finish, we were a little concerned about it being a touch too dark for us. We were shown various options and ultimately settled on an alternative which had all of the appeal of the first door, but was a few shades lighter - perfect! We arranged a site visit with Lewis, (who ultimately handled our entire project), he visited our home and explained the process, looked at the current room and listened very carefully to our requirements (this last point was very important, as we had two other companies come to see us, neither of which actually listened to us). During our various meetings we enthused to Lewis that we wanted top-quality workmanship. This was extremely important to us, as we had experienced poor workmanship in the past. Lewis & his team listened, gave us constructive advice and ultimately delivered us exactly what we wanted. Having now been through the process with Atlantic we cannot find fault in anything. We have high standards, and Atlantic not only matched, but exceeded our expectations. We are absolutely thrilled with our newly refurbished kitchen and we can't thank Atlantic enough.

Atlantic was recommended to me by friends who had used them to refurbish their own kitchen. From the initial approach to Atlantic to the end of the project of having a new kitchen fitted I have been impressed by the professionalism, workmanship and attention to detail adopted throughout the whole process. At the design stage Atlantic provided expert advice and suggestions and worked in partnership with me to provide a kitchen that would work for me and would be within my own budgetary constraints. Computer graphics of how my kitchen would look and a schedule of works of what work was required were prepared; and, once the design was agreed a date was set for when the work would begin. Atlantic uses trusted tradesmen all of whom are experts in their own disciplines. All the workmen arrived when they were supposed to, were very friendly and kept me up to date on how their particular job was progressing. I was impressed by the exacting standards used by the workmen and their eye for detail. Overall, I cannot find fault with any part of the work carried out and I would very highly recommend Atlantic and their workman to anyone. Thank you to everyone at Atlantic for all of your hard work in providing a kitchen that is such a joy to work in.

Having had a new bathroom, ensuite shower room and cloakroom installed to a very high standard by Atlantic about 9 years ago, we didn't think about going anywhere else when we needed a new kitchen and utility. Lewis led us through the whole process with great expertise, and patience - he needed it! We had a complete renovation and Lewis even managed to introduce us to a heating engineer and arrange for an entirely new heating system to be installed within the allotted time slot, impressive. All of the tradesmen were extremely professional, there was no time wasting, as soon as they arrived they got on with the job - heating engineers, plasterers, tiler, electricians were all very caring and considerate. Special mention must go to Andy the meticulous fitter. We now have a sparkling new kitchen and utility room with no tricky nooks and crannies to clean - exactly what we wanted and a pleasure to use.