Superb customer service
Took my car in at 8.30 as the dreaded engine warning light had come on. They said they'd try and fit it in even though they were extremely busy. Had a phone call from Ben at 1pm to say it was all sorted (misfiring on all cylinders needing new spark plugs) and it was ready to be picked up. I wasn't expecting it to be done that quickly so I'm obviously delighted.
Customer in Dorset
Posted on 15/05/2023
, work completed 15/05/2023
Recommended
Amazing first class service.
From start to finish exceptional service to the highest standard, all within agreed schedule and budget. Would not hesitate to recommend.
Ann, Wiltshire
Posted on 13/12/2019
, work completed 13/12/2019
Recommended
Very good service
Had my MOT done, very good service from the beginning right through to when I collected my car. Top class service.
Roger, Dorset
Posted on 20/09/2019
, work completed 20/09/2019
Recommended
Great customer service
I've been a customer of Autotechnics for more than 20 years now, with all sorts of cars worked on by them; throughout this time, their knowledge and enthusiasm has been consistently very high, as has their personal service and therefore I'd like to thank particularly Viv, Steve, Sarah and Jane, for looking after me and all my family's cars so well. I'd add that in my experience, no technical problem is too complex for the team - they like a challenge and I'm always impressed that if you describe an issue with a car, they normally say "that'll be the..." and sure enough it is! -that's what you need from a garage, in this busy world.
Customer in Somerset
Posted on 27/06/2019
, work completed 22/06/2019
Recommended
Great people to deal with
Friendly, professional and efficient service from these people, as always. I never go anywhere else!
Customer in Dorset
Posted on 04/06/2019
, work completed 03/06/2019
Recommended
Helpful and friendly
MOT and Service of 15 year old Jaguar estate. Traced and sorted electrical fault. Held car for me for a week whilst I was away. Used this garage for 5 years, always helpful and friendly. Charges are comparable to others, not excessive.
John, Dorset
Posted on 17/05/2019
, work completed 17/05/2019
Recommended
Trustworthy
I have been a customer for approx. 10 years. My 20 year old Audi TT has been serviced, MOT tested and had remedial and running repairs done during this time. Viv, Steve and the team are knowledgeable, professional and execute any work to a very high standard; everything is explained clearly before work commences, sound advice given, permission sought so no unnecessary extras appear on the bill; the charges are competitive and reasonable. I have found everyone to be pleasant and courteous, not at all patronising which I appreciate as a female driver. I would not wish to take my much loved car to another outlet. Thank you Autotechnics (Gillingham) Ltd.
Customer in Wiltshire
Posted on 10/05/2019
, work completed 09/05/2019
Recommended
Thorough
Excellent service, nice people to deal with.
Michael, Dorset
Posted on 02/05/2019
, work completed 02/05/2019
Recommended
Major service & MOT
Very pleased with the service. My car was collected from my home and returned by lunchtime. Advice was given that cambelt should be changed at either 140,000 miles or 5 years and I shall do this shortly. I have no hesitation in recommending them.
Customer in Wiltshire
Posted on 28/04/2019
, work completed 18/04/2019
Recommended
MOT and Minor Service
Excellent support as always. Convenient online booking system, expeditious servicing & MOT, timely feedback and pragmatic advice. No hesitation in recommending Autotechnics, justified by years of consistent performance.
Customer in Dorset
Posted on 22/03/2019
, work completed 22/03/2019
Recommended
Superb as always!
Service on my van and MOT. Not able to do a class 7 MOT on site so took it to a local commercial center for me and waited for the work! Also a VERY reasonable service bill as always. I also use them for my elderly E39 5 series and they keep that in top condition, WITH NO UNNECESSARY WORK done if it is safe and in tolerance. Always welcome with an older car, they do know what they are talking about too! A pleasure to deal with and here's to the next Year. Steve Bid for bikes
Customer in Dorset
Posted on 12/01/2019
, work completed 11/01/2019
Recommended
My review
If all companies provided a service like Autotechnics, the world would be a happier place!. My X5's air suspension failed, called on Saturday, fitted and repaired by Monday! Simply brilliant!
Richard, Wiltshire
Posted on 03/12/2018
, work completed 03/12/2018
Recommended
My review
Barry, Dorset
Posted on 06/11/2018
, work completed 06/11/2018
Recommended
Excellent service
I recently bought a 2010 Audi TT from a friend and had a major service plus two new tyres (competitively priced) to put it in tip top condition. Just had a successful MoT. Very impressed with the treatment from the staff.
Little
Posted on 04/10/2018
, work completed 04/10/2018
Recommended
Fantastic service as always. Thanks!
Been using them for over 10 years and never once been let down. Viv and his team always work hard to make sure you are completely satisfied. They are extremely professional and take the hassle out of car ownership. Highly recommended. The franchised dealerships could learn a few things from Autotechnics.
Philip Butler
Posted on 18/09/2018
, work completed 18/09/2018
Recommended
Always reliable.
I have been using Autotechnics for my BMW and VW cars over several years. Service is knowledgeable, friendly, efficient and competitively priced. The car is always ready when promised.
Fiona, Dorset
Posted on 06/09/2018
, work completed 06/09/2018
Recommended
My review
Replaced radiator 2004 model.
Howard, Dorset
Posted on 06/09/2018
, work completed 06/09/2018
Recommended
Audi a6 allroad air suspension
Just great service sorted out the problem and done the repair in less than 24 hours. Most impressed will certainly use them again and be recommending them
Les, Milborne Port
Posted on 21/07/2018
, work completed 21/07/2018
Recommended
Efficient
Superchip fitted to Ford Kuga 1.5 petrol turbo. Work completed in half time quoted, and at modest discount to quoted price. Friendly and efficient and good coffee.
Robert, Somerset
Posted on 12/06/2018
, work completed 12/06/2018
Recommended
Top Job
Came in for two new tyres, prompt and efficient service, hence top job!
Ashley, Dorset
Posted on 01/05/2018
, work completed 01/05/2018
Recommended
My review
First time of using Autotechnics Ltd. Had several recommendations from friends.
Which? Trusted Traders Consumer
Posted on 13/04/2018
, work completed 13/04/2018
Recommended
Very fast, great service
MOT was very fast and friendly service! Free Wi-Fi, always great when waiting too!
Laura, Dorset
Posted on 20/02/2018
, work completed 20/02/2018
Recommended
My review
Came in with oil light on, reception & mechanic helped straight away.
Which? Trusted Traders Consumer
Posted on 07/02/2018
, work completed 07/02/2018
Recommended
Quick & reliable
Autotechnics always fit my car in when I ring up. Usually have a loan car which is important as we live rurally I have two children. Always a professional service.
Emma, Dorset
Posted on 06/02/2018
, work completed 06/02/2018
Recommended
My review
Very friendly and helpful explained everything to me what they did & made me feel at ease. Very professional. Was able to fit me in straight away.
Kim, Dorset
Posted on 24/11/2017
, work completed 24/11/2017
Recommended
Prompt and professional.
Prompt appointment for MOT, everything fully explained and phone call when car was ready for collection. Were then happy to service the car a week later when the 'insp' light appeared again professionally and promptly dealt with. Have now set up with garage for reminder to be sent when MOT/service is next due.
K A, Dorset
Posted on 15/11/2017
, work completed 15/11/2017
Recommended
Fantastic
Fantastic service, great value. I also loved that is it female friendly. I felt at ease and welcome, will definitely be going back.
Abbey, Dorset
Posted on 08/11/2017
, work completed 08/11/2017
Recommended
Efficient and friendly
The repair to my car was carried out in a very efficient and extremely competent manner, staff were knowledgeable, friendly and courteous. I will certainly use them again - no question.
Rita, Dorset
Posted on 23/10/2017
, work completed 23/10/2017
Recommended
Excellent Service
I've been using this 'Trusted Trader' for several years. They are helpful and obliging and they don't find things to do to a vehicle that aren't really necessary. They give good value for money and give excellent service.
Which? Trusted Traders Consumer
Posted on 09/10/2017
, work completed 09/10/2017
Recommended
Excellent, professional job
Autotechnics are professional, polite, tidy and treat customers fairly - they won't do a job that isn't required but will always do what is needed. I keep going back, they're great!
Stuart, Dorset
Posted on 09/09/2017
, work completed 09/09/2017
Recommended
Friendly professional business
Excellent helpful staff, price quoted was price paid. Would recommend this garage.
Keith, Dorset
Posted on 08/08/2017
, work completed 08/08/2017
Recommended
Excellent
I have been using the garage for over 20 years, they have always been helpful over and above expectation. The workshop is clean, the standard of work is as near faultless as possible. The staff are pleasant and helpful. I have recommended this garage to many people.
Ruth, Dorset
Posted on 02/05/2017
, work completed 02/05/2017
Recommended
Great customer service
Very efficient service with regular phone contact and even if you pay a bit more for labour - you know that they are all skilled and honest and reliable.
Louise, Somerset
Posted on 03/04/2017
, work completed 03/04/2017
Recommended
Good job
Excellent and speedy service as always.
Simon, Wiltshire
Posted on 30/03/2017
, work completed 30/03/2017
Recommended
Brilliant service
I had a problem with my car and went on Autotechnics to get it fixed. Having never been before they booked my car in the same day and before the end of the day my car was back on the road. This level of service is very hard to find in this area so I will be using them again when I need things done on my car.
Kevin, Somerset
Posted on 02/03/2017
, work completed 02/03/2017
Recommended
Good job as always
I have used Autotechnics Ltd in Gillingham for many years and have always had a very good, professional service from them.
Anna, Wiltshire
Posted on 23/02/2017
, work completed 23/02/2017
Recommended
First class customer service
I've used Autotechnics Ltd at Gillingham, Dorset for years. They provide a straight forward, honest and efficient service if your car requires a repair, service, tyre or MOT. Service is always provided with courtesy and a smile! I wouldn't use anyone else.
John, Dorset
Posted on 11/02/2017
, work completed 11/02/2017
Recommended
Great job
As always confident in the work carried out. Friendly courteous service.
Michael, Dorset
Posted on 02/02/2017
, work completed 02/02/2017
Recommended
Prompt and professional is good
Always approachable and professional and honest. A trusted garage which I have used for many years.
Margaret, Dorset
Posted on 25/01/2017
, work completed 25/01/2017
Recommended
Friendly, considerate and professional.
I have dealt with Autotechnics for 7/8 years, and have always found them caring and friendly in reception, and top class in their workshop. Always helpful and considerate, the best garage I have used in over fifty years of motoring.
Ian, Dorset
Posted on 17/01/2017
, work completed 17/01/2017
Recommended
Regular communication
Have used for 10 years. Eventually solved difficult diagnostic problem. Staff are excellent, especially in explaining technical problems and communication with the customer. Always excellent to allow the efficient running of both our enterprises.
Timothy, Dorset
Posted on 17/11/2016
, work completed 17/11/2016
Recommended
Comforting professional
Every visit (2 cars - mot - servicing etc.) is highly satisfactory - we feel very cared for.
Michael, Wiltshire
Posted on 14/11/2016
, work completed 14/11/2016
Recommended
Excellent service
Excellent service and friendly reception.
David, Dorset
Posted on 08/11/2016
, work completed 08/11/2016
Recommended
Excellent service
I have recently used Autotechnics in Gillingham, Dorset, to service and do occasional work on my Skoda. I find their service to be most efficient and they are charming to deal with. Furthermore, their pricing is very reasonable. Excellent garage!
Antony, Dorset
Posted on 08/11/2016
, work completed 08/11/2016
Recommended
Quick, efficient and courteous
We needed a fuel injector replaced, and we needed the work done by 23rd August morning, in order to drive to a family funeral in Surrey the same day. Autotechnics obtained the part on 22nd August and completed the work that day.
Michael, Dorset
Posted on 22/08/2016
, work completed 22/08/2016
Recommended
Great work
Phoned up Thursday and took it in for them to look at. Quote given which I was very happy with and work done on Friday. Prompt, efficient and courteous. Would definitely recommend.
Jacqui, Dorset
Posted on 19/08/2016
, work completed 19/08/2016
Recommended
First impressions
New to the area, I was concerned about where to get my Audi serviced & MOT'd. Staff were helpful and friendly, nice clean waiting area and the garage bays were spotless. All seemed very professional, a relief, and will gladly return.
David, Dorset
Posted on 18/08/2016
, work completed 18/08/2016
Recommended
Knowledgeable, experienced & professional
Audi A6 serviced & maintained by Autotechnics for past 15+ years. Car reliable and good for several more years. Helpful & efficient staff.
Which? Trusted Traders Consumer
Posted on 25/06/2016
, work completed 25/06/2016
Recommended
Truly Local; Professional Standards
We have used Autotechnics since we moved to Gillingham in 2005 and they have always been courteous, helpful, professional and competent. A real pleasure to get in touch with even if the car is in serious trouble. Any car work seems to be covered by them: repairs, service, MOT, performance and used cars.
Alastair, Dorset
Posted on 15/06/2016
, work completed 15/06/2016
Recommended
Replaced faulty switch for me and my MOT
Marvellous service, marvellous people
Mrs Gould, Gillingham
Posted on 01/11/2015
, work completed 01/11/2015
Recommended
Carried out MOT and follow up repairs
I've always used them and i find them very professional and they let me know all costs before proceeding.
Mr Denovan, Wincanton
Posted on 01/10/2015
, work completed 01/10/2015
Recommended
MOT every year for my 16 year old car
Polite and courteous. They always keep me informed and I've used them for 16 years. I wouldn't go anywhere else!
Mrs Norrington, Wincanton
Posted on 01/04/2015
, work completed 01/04/2015
Recommended