AW Building Service

I contacted Adrian in May about the work needed. Adrian came to see what needed to be done and set a date when he was available. He and his team completed the repair to my porch in August. The job involved replacing some of the main wooden posts that had gone rotten, making good and preparing and painting the new posts. I found Adrian responded very promptly to my initial email requesting the service and was similarly prompt in all communications thereafter, keeping to dates and times and the initial quote as well. The team was polite and they tidied up well at the end of the job.

AW Building Services completed a full kitchen refurbishment for us in August 2021. This included taking the (very) old kitchen out, putting new lights in, installing a new kitchen, tiling, and painting the walls. We compared a couple of traders found on Which, and AW Building Services stood out from the start with quick and efficient communication. This proved the case throughout. Adrian was quick to respond to any queries or questions, before, during, and after the job. We had a clear plan, agreed timings, and agreed costings before the job. The work itself was done very efficiently and to a high standard. Throughout we were kept informed of progress, and any issues. But because Adrian and his team are so knowledgeable and experienced, we discussed everything beforehand, and we had no issues at all! (The only issue was with the kitchen manufacturer, but that's a whole different conversation) This was our very first renovation project, and after such a positive experience we are already planning the next one!

I phoned Adrian on a Friday morning in the hope of getting a continuous dripping leak from a toilet cistern repaired as soon as possible. One plumber I had used in the past could not help me on this occasion. Adrian phoned me back in the morning and arranged to look at the problem later in the day. His colleagues arrived at the end of the afternoon and solved the problem. Leak was repaired. Excellent service for what some would regard as a small job and on a Friday afternoon!

We engaged AW Building Services for this big extension project. Having previously used them to convert a room into a nice open bathroom and had a very good experience, especially with their aftercare support, we decided to engage AW services again for this project. We have been extremely pleased with the work done. Our extension consisted of a four meter high ceiling inclined roof with subsequent internal work, including extending our kitchen and reception, and an understairs cloakroom. AW Building services delivered a high quality work that very well aligned with the way we had visualised our project. Thanks to them we eventually got exactly what we wanted. Adrian and his team were all very polite, pleasant, jovial and very conscientious to make sure that everything was done according to what we needed. Everything was well communicated and discussed when needed. Not only Adrian, but each of his team would go out of their way to make sure we were happy with what they made. As with any big project, there were challenges which were sometimes out of their control - however they showed flexibility and good project management skills to ensure things progressed. In some instances, they would not hesitate to redo part of the work or do additional work (sometimes without any cost) to make sure things looked right. They took pride in what they do and that's a very good mark of a good builder. We've been getting compliments from visitors and we've already been recommending them.

Adrian's communication is excellent, keeping me well informed from first contact through to job completion. Adrian and his team were polite and considerate throughout the job. They worked very efficiently, and finished the job to a high standard and ahead of schedule.

The work was carried out professionally. The trader was very polite and helpful. He explained to me what needed to be done and the finished work was very commendable. The whole job was done to both the budget and schedule. I would certainly recommend AW Building Services to all my friends.

Adrian and his brothers are polite, courteous, hard working, clean and trustworthy. A couple of small problems which were rectified quickly, I have no doubt I'll be using them again, highly recommended.

Having had excellent experiences with Which Trusted Traders in the past, I sought out AW Building Services because of their listing on this page. They are charming - but their lack of professionalism and craftsmanship has caused major problems in my flat. AW Building Services was contracted to install a brand new German kitchen for me. The work they left behind is of such poor quality that panels and a unit had to be re-ordered from Germany, at AW Building Services' expense. AW Building Services "did not notice" a fridge that tips over when the door is opened because it is not properly fixed, a loose wall shelf, screws that literally stuck out from inside a unit, a bent and damaged plinth, chipped tiles on the splashback... the list goes on. For reasons unclear to me, AW Building Services refused to talk directly with the (London-based) kitchen designer who, alongside myself, kept pointing out the flaws with the installation. In addition to the problematic set-up of the kitchen, window frames and architraves were painted without any preparatory work and now have to be reworked as well. Also, the work on an engineered oak floor that AW Building Services signed up to sand and oil had to be taken over by another Which Trusted Trader. This is because AW Building Services realised - mid-way through the project (!) - that they didn't know how to do the work. The other trader, who could easily take on the task, quoted me for fixing the flaws that AW Building Services left behind.

Adrian arrived yesterday afternoon with his team. We discussed what needed to be rectified with the carport and fencing. A plan was agreed between the two of us and he set to work immediately with his team. At the end of today, all rectification work has been completed to a high standard. If I have any problems in the future, I will not hesitate to contact Adrian who has assured me that he will listen and do any work that may be required. It is reassuring to know as a customer that Adrian is approachable if problems arise from his work. He was willing to listen to my concerns and come to an agreed plan of action quickly. All work was carried out and completed in the timeframe that we agreed. A lot less stressful than what I had prepared myself for, having had past experienced in the past with traders when things have gone wrong. Thank you Adrian for listening to my concerns and taking on board what needed to be done quickly and completing all the rectification work in a timely manner.

I had a garage built with new foundation due to subsidence damage. At the time the team from AW Building work hard to complete the work. Arrived on time and worked through the day to late afternoon. no complaints about time keeping. I was working myself, so I was not around to keep an eye on work all the time. However, I was kept informed of progress and any problems encountered and the solution. All appeared well. A few months later it rained heavily and the new roof leaked, I could see daylight between the back wall on the garage and the roof. I called AW Building back who attempted repairs that sealed the daylight and the roof on the back wall and tried to reseal the roof with foam. The roof still shows signs of leaking to this day in heavy driving rain. At the time I had a carport built and fencing work carried out. both of these are sub standard. The timbers on the carport are now twisting and the roof leaking because the water is running back between the roof sheets. The fence panels are loose due to the posts not being in the correct placement for the width of the fence panels. I have not got building experience and used Trusted trader because I was hoping not get ripped off. 2 years on I am the victim of substandard building work, especially with carpentry. All I say is Beware and not to trust anyone as far as building work is concerned. Go by personal recommendation and even then question everything.

Adrian and his team replaced a defective shower screen and they did a very efficient, tidy job. He has a very pleasant manner and was quite happy to, additionally, replace a shower hose which wasn't part of the original requirement. Will certainly use him again and recommend him.

I contacted Adrian to repair a capped chimney that had been damaged by the recent winter weather. He replied promptly and gave a good price. Good communication to organise the job, polite and very helpful. On the day the job was done quickly and efficiently and all work clean and tidy. I’m now asking Adrian to quote for decorating the outside of the house.

AW Builders have done three jobs for us in March 2021: 1) fixed a leaky roof, 2) capped the chimneys, 3) cleared and fixed the gutters. All work was done as agreed. The guys were honest and provided a fair fee estimate. Adrian was also very good at communication - due to bad weather he needed to reschedule. Adrian has also provided the before and after photos of the work they did to the roof and the chimneys. There was a problem with one of the gutters after the work was completed (which was only evident after it rained). However, the guys came back the next day, on a Saturday to fix it. No fuss, good communication, honest. Would recommend them.

This is my first review on any builder whatsoever. The work of AW Services is fantastic and prompt. I have been in touch with at least 3 builders before contacting AW Services. 1 gave high price and said he didn't know what is the reason for this issue and didn't get back when I asked for photos of his previous work. Another one didn't turn up on time. 3rd came at a different appointment time but didn't even get back inspite of speaking promisingly. Now Adrian was prompt and infact finished the work on schedule. He was quite accomadative on payment schedule too. His men were wearing proper PPE onsite with the company name. Even after care, he was keen to help beyond his work, gave good suggestions on other repair work too. I would definitely use his skills in the future and recommend him 100%

Adrian's communication was excellent and he completed the work very quickly, and cheaper than expected.

This winter a leak appeared on our kitchen ceiling on a weekend and was getting worse by the hour. After a quick moment of panic we thought of Adrian and thank goodness we did. He immediately requested a couple pictures of the leak and he came to our rescue to stop it instantly. Furthermore, we always meant to insulate our kitchen roof, so we decided that this could have been the right time and so we instructed Adrian to take care of this work. It only took a couple of weeks and once again our request was fulfilled promptly, carefully and professionally. Adrian has done work for us on different occasions and he's always met our requests with professional and honest integrity. We have no hesitation to recommend Adrian to our friends.

Adrian and his team came to repair part of our roof and the ceiling in a bedroom as well as clearing the shutters and dealing the joints. They work extremely hard and are very diligent in cleaning up after they finish. We have used Adrian several times in the past and will be very happy to use him in future.

Adrian and his team completed a fair bit of work on the front of my Edwardian home - removing part of a heavy panel of plaster, fixing a large crack in the wall underneath, rendering and painting the whole area, filling the existing large bay window frames (which were in a pretty poor state) and fixing holes in the brickwork. Then they painted all of the woodwork on the windows and the front door and weatherproofed all of the walls. They were professional, thorough and amazingly fast at a reasonable cost. Real hard workers! And always open to answering any questions. They also used quality products. They were recommended by both of my neighbours and I am very happy that I can now wholeheartedly recommend them to other home owners. I am definitely going to use them again. Nice guys too. Catherine, North London

I do not think this will be the last time I use Adrian`s services ,The job of fitting kitchen worktops and retiling is a bit much for this 75 year old, But for Adrian`s Brother no problem . Started on time 8 o`clock did no stop, cleaned up as he worked, workmanship excellent 2nd day just as the first not stopping at all , kept us informed all the way, all waste removed Just a good job by good trades people . Definitely Recommend.

Adrian and his team did a total refit on a house in Ilford for us. The guys were, by some distance, the most efficient team of builders that I have ever worked with. The job was completed on time and the quality of etc workmanship was excellent. Adrian communicated very well for the duration of the job and left us with an impressive standard of finish throughout the house. I would definitely recommend him for any job.

Adrian and his team painted the outside of our house did a great job. very Professional nothing was too much for them Highly recommend them.

This is the second time Adrian and his company have done work on our house. Three years ago they installed new ceilings in several rooms. The experience was so positive that I remained in touched with him and this year asked him to redecorate the windows at the front of the house which had badly deteriorated. The work was done to a high standard and in keeping with all the specifications that had been agreed. Like before I found Adrian and his team to be very experienced, reliable and polite. It is clear that they are motivated to do their utmost to satisfy their customers. They are a pleasure to deal with and I am bound to call on them again. After the windows were done Adrian even took the initiative to reduce my bill somewhat because the good weather had made it possible to complete the work faster than anticipated. This speaks volumes for his sense of fairness and honesty.

This is the second job Adrian and his team have done for me in the last few months. It was a major project for me and took me some time to decide on a trader. I'm glad I turned to Which? The work included painting and decorating two bedrooms, my lounge and hallway, replacing the skirting in two rooms, changing all the light fittings and relocating a radiator from a closet to the landing. Adrian's communication was great throughout the 3 weeks it took to complete the job. He was there on day 1, visited at least once a week to check on progress and called regularly to make sure I was happy with the way things were shaping up. His team was prompt, hardworking, polite and good-natured, answering all my questions and meeting the many little demands I had. They willingly took on a number of smaller jobs that I hadn't anticipated at the start but which to me were necessary to achieve the look I wanted and they finished it all on time and within budget. My home looks much more modern now and I'm really pleased with the care, attention and detail that's been taken with it. I'd have no hesitation recommending Adrian and may well call on him again for other work.

I called Adrian for a quote after my roof started leaking. I'd researched what the cost might be beforehand so had an idea of what would be reasonable. He came round, took pictures of the roof and sent them to me so I could see what work needed doing and gave me a price that was within the range I'd expected. He arrived on time on the date agreed and remained on site to supervise his team over the two days the work was carried out. He kept me informed as things progressed so I knew what was happening and when. The work was completed on time and on budget and they left the area clean and tidy. The aftercare was great too. When I had a concern he popped round to take care of it the next day. I'm pleased with my new roof and would have no hesitation recommending Adrian.

Adrian and his team recently did some renovation work for me on the upstairs of my house and I cannot recommend Adrian and his team highly enough. Polite, courteous, hard working, clean and trustworthy. I have no doubt I'll be using them again - highly recommended.