Endorsed by Which?

B & C Security Services LLP

4.9

53 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

B&C Security Services: 24h hour locksmith in Radlett Covering Watford, St Albans, Borehamwood

No VAT or callout fee*

If you are locked out of your house or have lost / damaged your keys contact B&C Security Services in Radlett today. For local call outs in Watford, St Albans and Borehamwood our average response time is around 20 minutes** but we can give you a realistic when booking your locksmith by calling 01923 852757 24/7.

We also supply and fit all types of locks for wooden or UVPC doors

We carry out work on domestic & commercial premises

If you are looking for Insurance Approved Security Safes please give us a call.

What we do

  • Locksmiths

    • Emergency locksmith service
    • Comprehensive locksmith service
    • Safes
    • Masterkeyed systems
    • UPVC lock specialists
  • Security equipment suppliers and manufacturers

    • CCTV & video equipment
    • Burglar alarm systems
  • Alarm and security equipment installers

    • Safe Installation
  • More Services

    • security grilles

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
53 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Excellent locksmith - would highly recommend!
Customer Service
Quality
Value
Phil is professional, reliable and hard working. He changed a lock for me and came the same day. It was a seamless process. I would highly recommend his services
Customer in Hertfordshire Posted on 05/12/2023 , work completed 28/11/2023
Great, prompt work
Customer Service
Quality
Value
Phil is a reliable locksmith who consistently comes out each time I have a lock or safe that needs his help. Whether my door is warped and I can’t get in, or I need a new and better lock. Phil gets the work done with no fuss, no hassle.
Customer in Hertfordshire Posted on 27/04/2023 , work completed 02/03/2023
New door locks
Customer Service
Quality
Value
B&C came to the rescue following a break in at home. Phil advised us on what type of lock to use to make our property more secure in the future. The work was completed efficiently, professionally and at a really competitive price. I’d highly recommend B&C
Customer in Greater London Posted on 26/04/2023 , work completed 24/04/2023
Excellent and fast
Customer Service
Quality
Value
We used B&Cto replace and faulty lock on our conservatory doors. Phil was over straight away and had it all sorted, with new parts replaced within the hour. Excellent service, and a great company.
Customer in Hertfordshire Posted on 25/04/2023 , work completed 10/04/2023
Fast response, excellent price
Customer Service
Quality
Value
Called Phil to help me with a jammed lock. He fitted me in same day and arrived within a few hours (non emergency). Sorted the issue quickly and kept me updated. Price was more than reasonable! Would recommend.
Customer in Greater London Posted on 14/04/2023 , work completed 14/04/2023
THE WORST SECURITY COMPANY EVER!! KEEP AWAY.
Customer Service
Quality
Value
I needed security grilles on my new home as I am a female that lives on her own. I used Which? Trusted Traders as they have good traders. I paid nearly £4000.00 for security grilles on my patio and all my windows. The first time the security grilles locked 'popped' out when I tried to unlock the doors! The front door security lock came loose so anyone could enter the property. I cannot believe that I paid for 'SECURITY' that does NOT SECURE YOUR PROPERTY!! This 'security company' and I use that term very lightly!! Is a complete joke!! Today the locks fell out again!! So, hence this review just in case you are gullible enough to use this company! Every time I contact this trader he is busy! Oh, really? You were not too busy enough to take my cash! The locks he uses are 'cheap and nasty' to save money. So, your property isn't secure! I wish I never used this unprofessional disgusting company. I have telephoned him twice (Phil) in the last year to replace my locks! The first time they were replaced approximately a year ago, and then today they jammed/fell out again. Hence, I cannot enter my own garden until these cheap locks are replaced! What is the point of paying this company for security when your home is still unsecure due to the cheap locks they use. I might as well leave my front doors/windows open as the locks keep dropping out and any burglar/intruder can walk in. They will have no need to pick the locks and they just fall out once they are touched!
Customer in Greater London Posted on 11/04/2023 , work completed 01/12/2021
A Which? Trusted Traders staff member replied on behalf of the trader (on 13/04/2023)
Thank you very much for leaving a review on my Which Trusted Trader page. I’m sorry you’re not happy with the service we provided, as you can see from all my other reviews everyone has been happy with Customer Service, Quality and Value. You called me yesterday regarding a problem with the locks and I did say I would look into it and get back to you today to let you know when we could come and sort the problem out. I wasn’t expecting to see a review left on the same day that we spoke without me getting back to you. As you know every time you contact us we answer straight away as we never let a call go unanswered. These grilles were installed October 2021 with a 12 months warranty. You also had a gate installed December 2021. You reported a problem last May which we sorted out straight away under guarantee and at no cost to you. The works are now 18 months old for the grilles and out of guarantee but as we like to keep our customers happy I was going to get back to you today to sort out the problem again without cost to yourself.
Prompt and helpful
Customer Service
Quality
Value
I called Phil after a few days of difficulty opening the front door. He came over within a few hours and was able to fix the lock. Also gave advice about other difficulties with the door. Punctual, efficient and a reasonable charge.
Customer in Hertfordshire Posted on 17/02/2023 , work completed 17/02/2023
Good service
Customer Service
Quality
Value
I called on Tuesday to ask the locksmith to look at two of my locks. Visit arranged for Friday afternoon. One lock fixed by oiling. The other, at least thirty years old, needed replacement. Done quickly and efficiently. Thank you.
Heather in Hertfordshire Posted on 14/01/2022 , work completed 14/01/2022
Excellent work
Customer Service
Quality
Value
Longstanding problems with two doorlocks sorted out in a very timely and efficient manner. Outstanding service.
Customer in Hertfordshire Posted on 27/10/2021 , work completed 26/10/2021
Couldn't be happier.
Customer Service
Quality
Value
Outstanding Service, very nice and trustworth man. Would Use again and highly recommend to anyone
Which? Trusted Traders Consumer Posted on 13/05/2021 , work completed 10/05/2021
Highly recommended. Affordable charges and awesome job done!
Customer Service
Quality
Value
I reached out to Phil to get locks changed for a new property. He was professional from the start. Agreed to provide a quote and reached the site on time. He finished the job pretty quickly and professionally. Phil explained the options we had clearly and helped us choose the right locks. Great job, fast, and reliable. Thank you!
Customer in Greater London Posted on 01/04/2021 , work completed 01/04/2021
Excellent service
Customer Service
Quality
Value
Phil made an appointment speedily, provided a quote for the work and arrived exactly on time. He was able to open my jammed front door and repair the lock. He made a return visit to install locks on my back door. All the work was carried out neatly and efficiently. I would recommend this excellent service to others.
Sue - Stanmore Posted on 27/08/2020 , work completed 26/08/2020
Would highly recommend
Customer Service
Quality
Value
Phil visited me to have a look at the locks on my front door which needed replacing. He did this in a timely, efficient and helpful manner. Overall an excellent service at a fair and reasonable price. I would happily recommend his services to anyone. Mukesh - Stanmore
Mukesh - Stanmore Posted on 06/03/2020 , work completed 06/03/2020
Bi-Fold door lock
Customer Service
Quality
Value
After spending a fortune on a new bi-fold door I discovered that the lock was the cheapest of cheap and that could be banged open with a hammer and a screwdriver in a matter of seconds. After speaking to Phil at B&C he advised and provided me with the right sort of barrel lock and simple instructions on how to fit it myself. The quality of the lock is outstanding and I fitted with relative ease. I now sleep knowing that my family is safe and there is no chance anyone is coming in the back of the house.
Customer in Greater London Posted on 14/10/2019 , work completed 12/09/2019
Would definitely recommend
Customer Service
Quality
Value
After speak to previous locksmiths about the trouble with my lock, Phil came to the rescue and changed my front door lock and finally the kids can open the door easily. This was a hassle free job and would definitely recommend. Great communication too!
Customer in Hertfordshire Posted on 14/10/2019 , work completed 12/06/2019
Lost Key, Locks Change
Customer Service
Quality
Value
Thanks Phil, When we lost our keys we didn’t feel secure so called B&C Security to change our locks and supply new keys. Phil arrived when he said, his price was fair and reasonable and exactly what he quoted. Would use again for sure.
Nikki in Greater London Posted on 10/10/2019 , work completed 25/09/2017
Incredibly efficient and tidy
Customer Service
Quality
Value
Phil visited us in June to replace the dead lock on our outside front door. The work was completed to a very high standard in super quick time. We all lead busy lives and Phil was punctual and incredibly tidy so no need to clear up after he had gone - highly recommended.
Simon - Customer in Hertfordshire Posted on 10/10/2019 , work completed 13/06/2019
Misbehaving Chubb night latch
Customer Service
Quality
Value
Our front door lock was occasionally proving difficult to open and we were concerned that we might one day be unable to enter. Phil responded to our phone call by coming to us the same day. He checked the lock, made several adjustments to its installation and the lock is now behaving itself. Overall a top-class response at a reasonable price.
Customer in Hertfordshire Posted on 24/09/2019 , work completed 23/09/2019
Quick work
Customer Service
Quality
Value
Back door lock and handles seized.Phil turned up and within five minutes and specialist tools had unlocked my door.
Steven Lanagan Posted on 21/03/2018 , work completed 21/03/2018
Phil was great and extremely helpful
Customer Service
Quality
Value
Phil visited me to fix a sticky lock. Not only was my problem fixed immediately, he explained how the problem had arisen, gave recommendations on the latest standards for locks and also gave me tips on other non-costly security measures
Heleana Quartey Posted on 18/12/2017 , work completed 18/12/2017
Fast response and excellent work
I contacted Phil late at night as I had a problem with my front door. He replied by text soon after, and he rang me first thing in the morning. Phil managed to visit on the same day and fixed the door. All good!
Simon Posted on 18/07/2017 (Reviewer did not use service)
Great work, speedy response, highly recommend!
Customer Service
Quality
Value
Thank you Phil for a great job today! Called you just before 8 and you'd returned my call by quarter past. Diagnosed the problem pretty much before you arrived & then sorted swiftly. Would happily recommend your services to anyone. Best, Sarah
Sarah Hilton Posted on 09/06/2017 , work completed 09/06/2017
Efficient and friendly
Customer Service
Quality
Value
Phil arrived promptly and set to change the locks in an efficient and helpful manner. Would have no hesitation in recommending his services.
Which? Trusted Traders Consumer Posted on 01/02/2017 , work completed 01/02/2017
Excellent service.
Customer Service
Quality
Value
Phil Lyons responded to our call commendably promptly. He carried out the work conscientiously, and was clear about the options he offered in mending our inner front door lock.
Philip, Hertfordshire Posted on 09/11/2016 , work completed 09/11/2016
Problem perfectly solved
Customer Service
Quality
Value
Phil solved the problem with my Yale lock, saving me the extra expense of a new one. He is knowledgeable and professional, efficient, prompt, patient and friendly. I fully recommend him and would definitely call on him again.
D Wheeler Posted on 10/08/2016 , work completed 10/08/2016
Very professional and friendly
Customer Service
Quality
Value
Phil was a great help - punctual, professional and friendly. I would definitely recommend!
Marc Bergen Posted on 05/08/2016 , work completed 05/08/2016
Great job, very professional
Customer Service
Quality
Value
We booked Phil to change the locks on our new home. He was efficient and professional and explained all the options clearly. Very happy with the work and would definitely recommend him.
Amy, Hertfordshire Posted on 29/07/2016 , work completed 29/07/2016
Reliable locksmith
Customer Service
Quality
Value
Very proffesional, reliable and friendly. Excellent work and very clean. Would highly recommend.
MayHow Posted on 25/02/2016 , work completed 25/02/2016
My Review
Customer Service
Quality
Value
I had a safe fitted 6 months ago - Excellent service, would highly recommend them.
Site User Posted on 05/02/2016 , work completed 05/02/2016
There is nobody better
Customer Service
Quality
Value
I would definitely recommend this trader. Phil installed codelocks on internal doors
Denise Edgware Posted on 05/02/2016 , work completed 05/02/2016
Phill Lyons
Customer Service
Quality
Value
Great service, great quality products and all round nice trust worthy guy. Would definitely recommend his services and would definitely use him again myself!
Stefan Posted on 29/01/2016 , work completed 29/01/2016
Excellent locksmith
Customer Service
Quality
Value
Fantastic service, extremely knowledgeable and experienced - bespoke solutions.
Verity Flecknell Posted on 29/01/2016 , work completed 29/01/2016
Phil Lyons Locksmiths
Customer Service
Quality
Value
Delighted with the service and delighted to recommend. Work carried out efficiently and cost was modest.
Halsbury Court RTM Ltd Posted on 24/01/2016 , work completed 24/01/2016
Phil the Locksmith
Customer Service
Quality
Value
We always use Phil for our Locks and Windows at home. We would also refer him with utmost confidence to clients and friends. Local and good value too
charliehanbury Posted on 19/01/2016 , work completed 19/01/2016
Highly recommended
Customer Service
Quality
Value
Contactable, honest and reliable. Would definitely recommend.
Helen Sherman Posted on 18/01/2016 , work completed 18/01/2016
My locks
Customer Service
Quality
Value
I had to have a replacement front door latch look. Phil provided superb service, immediate response to my request, arrived when arranged, beautifully repaired and at a competitive price. He has been excellent to interact with. I will use him again as needed and highly recommend him.
J901781757 Posted on 18/01/2016 , work completed 18/01/2016
Fixed secure locks to my house
Customer Service
Quality
Value
Phil is a brilliant reliable courteous locksmith. He replaced all my locks to make then safer. He also gave me a review of the rest of the security in my house and gave an honest view of what needed doing. Even if it means he didn't get a job out of it. Will definitely recommend him.
Which? Trusted Traders Consumer Posted on 18/01/2016 , work completed 18/01/2016
Straightforward and reliable....
Customer Service
Quality
Value
Did what he said he'd do when he said he'd do it at a fair price. Used initiative to resolve a problem when one came up and communicated well. Highly recommended.
Which? Trusted Traders Consumer Posted on 18/01/2016 , work completed 18/01/2016
Change of lock
Customer Service
Quality
Value
Needed a semi urgent job done. Was given Phil's number and arranged to call next day. Work was done efficiently and professionally. Rate for the job was reasonable and would recommend Phil to anyone looking for a locksmith.
Phil Butlin Posted on 16/01/2016 , work completed 16/01/2016
Great Locksmith
Customer Service
Quality
Value
Phil at B&C security did a fantastic job on fixing a lock on my office door and replacing a patio door lock with a 3 star standard lock mechanism. Since the work was done an attempted burglary was made on the house. Fortunately the perpetrators were unable to access the house through the new lock and were forced to use more drastic measures to gain entry which slowed them down enough to prevent them from doing the job they came to do. Not only did the job he did save a great deal of trouble but he also managed to save me money when fixing the office lock by seeing the best way to fix the lock, not the most expensive. The lock is now working better than it ever has. His advice and ideas as well as his free security check were invaluable and I would not hesitate in using his services again.
David York Posted on 16/01/2016 , work completed 16/01/2016
Amazing service provider
Customer Service
Quality
Value
Phil was recommended by a friend. He kept me updated on arrival time, quoted for exactly what I asked. Then came back and did the work on a prearranged date and time. All of this done without me even meeting him as I work full time and the work was all done at a new build property. I would how no qualms whatsoever in recommending him for your security solutions.
PoppyG Posted on 16/01/2016 , work completed 16/01/2016
B and c security services
Customer Service
Quality
Value
Excellent service
Harrykane Posted on 15/01/2016 , work completed 15/01/2016
The trader replied (on 18/01/2016)
Hi Just out of interest who is this? Also just wondered how I could become 5 out of 5
Happy Customer
Customer Service
Quality
Value
Used Phil at B&C who was very helpful, discussing all options and providing advice before leaving us to make the decision. Turned up when he said he would and left the house clean when the work was complete. Efficient, professional and trustworthy - happy to recommend.
Gabi P Posted on 15/01/2016 , work completed 15/01/2016
Can't fault him
Customer Service
Quality
Value
Phill was very helpful and not at all pushy . He turned up on time and did a great Job . He also cleaned up after himself . I would recommend him .
michedgware Posted on 15/01/2016 , work completed 15/01/2016
Excellent Service - fast and good value for money
Customer Service
Quality
Value
Phil gave us a brilliant service very efficient and professional! Would happily use him again and recommend him to others!
natalieverrey Posted on 15/01/2016 , work completed 15/01/2016
DavidA
Customer Service
Quality
Value
I have used Phil Lyons of B&C several times at work and he has always turned up when he said he would and delivered an exceptional service.
DavidA Posted on 15/01/2016 , work completed 15/01/2016
access to flats
Customer Service
Quality
Value
Needed phil to gain access to flat where bailiffs were attending Phil arrived early waited for Bailiff who was late gained access to flat with no damage at all and fitted new locks for us Very impressive would highly recommend and very reasonable costs
Harvey Posted on 15/01/2016 , work completed 15/01/2016
Great Service
Customer Service
Quality
Value
We called Phil out as I front door would not lock properly when another locksmith changed the front door handles. Phil knew exactly what was wrong and took no time at all to put it right. I recommend him to numerous friends and family.
AlanJ1965 Posted on 15/01/2016 , work completed 15/01/2016
Top Quality Service
Customer Service
Quality
Value
We completed on our new house whilst away in the States. I called Phil and he went round to the new house as we completed. He changed all the locks including front door, side door, back doors and basement. He was quick, efficient, gave valuable advice, was trustworthy and completed the job in a professional and timely manner. When we returned to the UK and saw what Phil had done we were very impressed with the quality of work he had done. I would have no problem in giving a reference on Phil to anyone who is looking to change locks and secure a house after completion.
Jasonn Posted on 15/01/2016 , work completed 15/01/2016
Very Happy
Customer Service
Quality
Value
Replacement of my front door lock and installed a new door chain. Phil seemed very knowledgeable, was very competent and a lovely person to work with. Seems very trustworthy, was polite and tidy. I was very happy with the service and would happily use him again for any future work.
Site User Posted on 05/01/2016 , work completed 05/01/2016
Very happy
Customer Service
Quality
Value
Phil has done emergency work for me and fitted a new safe. Very happy always cleared up after himself ,
Bobby, Wembley Posted on 12/04/2015 , work completed 12/04/2015
Very happy
Customer Service
Quality
Value
Phil has done emergency work and fitted a new safe.Very happy always cleared up after himself ,
Boby, Wembley Posted on 05/04/2015 , work completed 05/04/2015
Changed all my locks
Customer Service
Quality
Value
Extremely happy, the trader is very friendly, reliable and gave a extremely promp response
Toby, Bushy Posted on 01/04/2015 , work completed 01/04/2015
Extremely happy
Customer Service
Quality
Value
extremely happy with this trader i wouldnt use anyone else. totally reliable turns up when he reacts also quickly in emergency
Which? Trusted Traders Consumer Posted on 20/03/2015 , work completed 20/03/2015