My Review
I had a safe fitted 6 months ago - Excellent service, would highly recommend them.
Site User
Posted on 05/02/2016
, work completed 05/02/2016
Recommended
Reliable locksmith
Very proffesional, reliable and friendly. Excellent work and very clean. Would highly recommend.
MayHow
Posted on 25/02/2016
, work completed 25/02/2016
Recommended
Great job, very professional
We booked Phil to change the locks on our new home. He was efficient and professional and explained all the options clearly. Very happy with the work and would definitely recommend him.
Amy, Hertfordshire
Posted on 29/07/2016
, work completed 29/07/2016
Recommended
Very professional and friendly
Phil was a great help - punctual, professional and friendly. I would definitely recommend!
Marc Bergen
Posted on 05/08/2016
, work completed 05/08/2016
Recommended
Problem perfectly solved
Phil solved the problem with my Yale lock, saving me the extra expense of a new one. He is knowledgeable and professional, efficient, prompt, patient and friendly. I fully recommend him and would definitely call on him again.
D Wheeler
Posted on 10/08/2016
, work completed 10/08/2016
Recommended
Excellent service.
Phil Lyons responded to our call commendably promptly. He carried out the work conscientiously, and was clear about the options he offered in mending our inner front door lock.
Philip, Hertfordshire
Posted on 09/11/2016
, work completed 09/11/2016
Recommended
Efficient and friendly
Phil arrived promptly and set to change the locks in an efficient and helpful manner. Would have no hesitation in recommending his services.
Which? Trusted Traders Consumer
Posted on 01/02/2017
, work completed 01/02/2017
Recommended
Great work, speedy response, highly recommend!
Thank you Phil for a great job today! Called you just before 8 and you'd returned my call by quarter past. Diagnosed the problem pretty much before you arrived & then sorted swiftly. Would happily recommend your services to anyone. Best, Sarah
Sarah Hilton
Posted on 09/06/2017
, work completed 09/06/2017
Recommended
Fast response and excellent work
I contacted Phil late at night as I had a problem with my front door. He replied by text soon after, and he rang me first thing in the morning. Phil managed to visit on the same day and fixed the door. All good!
Simon
Posted on 18/07/2017
(Reviewer did not use service)
Phil was great and extremely helpful
Phil visited me to fix a sticky lock. Not only was my problem fixed immediately, he explained how the problem had arisen, gave recommendations on the latest standards for locks and also gave me tips on other non-costly security measures
Heleana Quartey
Posted on 18/12/2017
, work completed 18/12/2017
Recommended
Quick work
Back door lock and handles seized.Phil turned up and within five minutes and specialist tools had unlocked my door.
Steven Lanagan
Posted on 21/03/2018
, work completed 21/03/2018
Recommended
Misbehaving Chubb night latch
Our front door lock was occasionally proving difficult to open and we were concerned that we might one day be unable to enter. Phil responded to our phone call by coming to us the same day. He checked the lock, made several adjustments to its installation and the lock is now behaving itself. Overall a top-class response at a reasonable price.
Customer in Hertfordshire
Posted on 24/09/2019
, work completed 23/09/2019
Recommended
Incredibly efficient and tidy
Phil visited us in June to replace the dead lock on our outside front door. The work was completed to a very high standard in super quick time. We all lead busy lives and Phil was punctual and incredibly tidy so no need to clear up after he had gone - highly recommended.
Simon - Customer in Hertfordshire
Posted on 10/10/2019
, work completed 13/06/2019
Recommended
Lost Key, Locks Change
Thanks Phil, When we lost our keys we didn’t feel secure so called B&C Security to change our locks and supply new keys. Phil arrived when he said, his price was fair and reasonable and exactly what he quoted. Would use again for sure.
Nikki in Greater London
Posted on 10/10/2019
, work completed 25/09/2017
Recommended
Would definitely recommend
After speak to previous locksmiths about the trouble with my lock, Phil came to the rescue and changed my front door lock and finally the kids can open the door easily. This was a hassle free job and would definitely recommend. Great communication too!
Customer in Hertfordshire
Posted on 14/10/2019
, work completed 12/06/2019
Recommended
Bi-Fold door lock
After spending a fortune on a new bi-fold door I discovered that the lock was the cheapest of cheap and that could be banged open with a hammer and a screwdriver in a matter of seconds. After speaking to Phil at B&C he advised and provided me with the right sort of barrel lock and simple instructions on how to fit it myself. The quality of the lock is outstanding and I fitted with relative ease. I now sleep knowing that my family is safe and there is no chance anyone is coming in the back of the house.
Customer in Greater London
Posted on 14/10/2019
, work completed 12/09/2019
Recommended
Would highly recommend
Phil visited me to have a look at the locks on my front door which needed replacing. He did this in a timely, efficient and helpful manner. Overall an excellent service at a fair and reasonable price. I would happily recommend his services to anyone. Mukesh - Stanmore
Mukesh - Stanmore
Posted on 06/03/2020
, work completed 06/03/2020
Recommended
Excellent service
Phil made an appointment speedily, provided a quote for the work and arrived exactly on time. He was able to open my jammed front door and repair the lock. He made a return visit to install locks on my back door. All the work was carried out neatly and efficiently. I would recommend this excellent service to others.
Sue - Stanmore
Posted on 27/08/2020
, work completed 26/08/2020
Recommended
Highly recommended. Affordable charges and awesome job done!
I reached out to Phil to get locks changed for a new property. He was professional from the start. Agreed to provide a quote and reached the site on time. He finished the job pretty quickly and professionally. Phil explained the options we had clearly and helped us choose the right locks. Great job, fast, and reliable. Thank you!
Customer in Greater London
Posted on 01/04/2021
, work completed 01/04/2021
Recommended
Couldn't be happier.
Outstanding Service, very nice and trustworth man. Would Use again and highly recommend to anyone
Which? Trusted Traders Consumer
Posted on 13/05/2021
, work completed 10/05/2021
Recommended
Excellent work
Longstanding problems with two doorlocks sorted out in a very timely and efficient manner. Outstanding service.
Customer in Hertfordshire
Posted on 27/10/2021
, work completed 26/10/2021
Recommended
Good service
I called on Tuesday to ask the locksmith to look at two of my locks. Visit arranged for Friday afternoon. One lock fixed by oiling. The other, at least thirty years old, needed replacement. Done quickly and efficiently. Thank you.
Heather in Hertfordshire
Posted on 14/01/2022
, work completed 14/01/2022
Recommended
Prompt and helpful
I called Phil after a few days of difficulty opening the front door. He came over within a few hours and was able to fix the lock. Also gave advice about other difficulties with the door. Punctual, efficient and a reasonable charge.
Customer in Hertfordshire
Posted on 17/02/2023
, work completed 17/02/2023
Recommended
THE WORST SECURITY COMPANY EVER!! KEEP AWAY.
I needed security grilles on my new home as I am a female that lives on her own. I used Which? Trusted Traders as they have good traders. I paid nearly £4000.00 for security grilles on my patio and all my windows. The first time the security grilles locked 'popped' out when I tried to unlock the doors! The front door security lock came loose so anyone could enter the property. I cannot believe that I paid for 'SECURITY' that does NOT SECURE YOUR PROPERTY!! This 'security company' and I use that term very lightly!! Is a complete joke!! Today the locks fell out again!! So, hence this review just in case you are gullible enough to use this company! Every time I contact this trader he is busy! Oh, really? You were not too busy enough to take my cash! The locks he uses are 'cheap and nasty' to save money. So, your property isn't secure! I wish I never used this unprofessional disgusting company. I have telephoned him twice (Phil) in the last year to replace my locks! The first time they were replaced approximately a year ago, and then today they jammed/fell out again. Hence, I cannot enter my own garden until these cheap locks are replaced! What is the point of paying this company for security when your home is still unsecure due to the cheap locks they use. I might as well leave my front doors/windows open as the locks keep dropping out and any burglar/intruder can walk in. They will have no need to pick the locks and they just fall out once they are touched!
Customer in Greater London
Posted on 11/04/2023
, work completed 01/12/2021
Fast response, excellent price
Called Phil to help me with a jammed lock. He fitted me in same day and arrived within a few hours (non emergency). Sorted the issue quickly and kept me updated. Price was more than reasonable! Would recommend.
Customer in Greater London
Posted on 14/04/2023
, work completed 14/04/2023
Recommended