Endorsed by Which?

B & R Heating Ltd

5.0

61 Reviews

Opening Hours
Today -
  • Monday 09:30–16:00
  • Tuesday 09:30–16:00
  • Wednesday 09:30–16:00
  • Thursday 09:30–16:00
  • Friday - Closed
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

We are a local, family run company based in Plymouth. Our company was set up by my dad, Brian Pedrick back in 1982 and is now run by my wife, Natalie Pedrick and myself, Richard Pedrick. We have engineers that have worked for us for over 30 years and all our apprentices attend the local college, Plymouth City College. Our engineers are Gas safe and Oftec registered which means they have been certified by the official bodies to make sure they are competent and qualified to work safely and legally within your home.
We offer you the highest quality workmanship and services for:
Boiler installations
Boiler replacements
Boiler servicing & repairs
Central heating installations
Gas safety inspections
Landlord safety certificates
Underfloor heating
Solar Heating
For further information or if you need an estimate please contact us.

What we do

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Underfloor heating
    • Radiators and central heating
    • Gas safety testing and inspection
  • Renewable energy

    • Solar water heating
    • Solar panels
  • Plumbers

    • Unvented cylinder installation and maintenance
  • More Services

    • plumbers

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
61 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Professional service from start to finish
Customer Service
Quality
Value
I arranged for B & R Heating to fit a new boiler for my disabled sister who usually finds it difficult dealing with traders. The people she dealt with from this company were polite and professional throughout. The cost was 50% cheaper than a national company quoted for the same boiler! To cap it all they sent her a bunch of flowers after the job had been completed. I would highly recommend B & R Heating for their professional service and value for money. Steve 02.03.17
Which? Trusted Traders Consumer Posted on 02/03/2017 , work completed 02/03/2017
Excellent Service, Highly Recommended
Customer Service
Quality
Value
When my oil fired boiler failed in Jan 2017, I approached B&R Heating and several other boiler companies for quotations. B&R Heating responded within 24 hours and visited the property 2 days later and over a weekend to assess the problem. By Tuesday of the following week, the new parts had been fitted and the boilers were back on line. This I might add was during one of the coldest spells in Cornwall. I found both Richard and his wife Natalie to be extremely helpful and efficient throughout the whole process. The costs were very reasonable and Richard went the extra mile to check the whole system out to ensure no other problems existed. I wouldn't hesitate to use this company again, should the need arise.
jontier Posted on 27/02/2017 , work completed 27/02/2017
Excellent and honest service
Customer Service
Quality
Value
I use B&R Heating at work, where they put in two boilers some years ago. Being very impressed with them, I gave them a call when my boiler at home packed in. Someone was round the next day to have a look. New boiler was the recommended outcome, but this wasn't a pushy or forced decision, other options were discussed too. New boiler was quickly installed at a good price with the bonus of a long Worcester guarantee that B&R are able to offer. Would definitely recommend, they are back at one of my work sites tomorrow to do another job! Thanks everyone at B&R.
baker312 Posted on 08/02/2017 , work completed 08/02/2017
A great service experience
Customer Service
Quality
Value
I needed a new boiler and cold called B&R plus two others. Richard was the only one to turn up as arranged and get quotes for alternatives sorted out promptly and efficiently. The job itself went smoothly and everything was left clean and tidy. In the meantime, Richard's wife Natalie kept in contact with me via email in a way which was supportive rather than pushy. I felt well looked after and valued as a customer and that's a service which is not easy to find. I would not hesitate to recommend B&R heating.
Penny Carlton Posted on 04/02/2017 , work completed 04/02/2017
Very Very Happy
Customer Service
Quality
Value
Used B & R Heating over 15 years ago when Richard was an apprentice, was happy with the work carried out then. We have just had a new boiler fitted which was installed neatly & cleanly in spite of a kitchen cupboard that decided it didn't want to play fair!! but Richard tamed it & put it back better than it was before. Very impressed with the whole service & would highly recommend them. Mike & Carol Frost 31/01/17
Which? Trusted Traders Consumer Posted on 31/01/2017 , work completed 31/01/2017
Very Professional and Personable
Customer Service
Quality
Value
After a lot of research and quotes, we chose B & R. Their professional and thorough service from the start far outshone other companies. They were very personable, efficient, communicative and reliable. We were very happy with the installation, our house has been toastie and our shelf is still on the wall (they even put this back up for us after I overloaded the jam jars) We couldn't recommend them enough, many thanks.
Cassandra Posted on 30/01/2017 , work completed 30/01/2017
Great Professional Company
Customer Service
Quality
Value
Excellent company. Gave me great advice and extremely good quote on the work to be done. Fitters arrived smack on time and carried out the job of replacing my old boiler very efficiently and with no mess. Was also given a complete run down on how to operate the new system and the details of the warranty. I had never used the company before and was so pleased with their work that they are now my service engineers. Would definitely recommend.
Phillip Burnell Posted on 26/01/2017 , work completed 26/01/2017
Really good service from start to finish
Customer Service
Quality
Value
Really helpful and friendly company right from the original quote through to the actual work being done. Great service, prompt and very clean and tidy work. Very pleased.
Claire N Posted on 05/01/2017 , work completed 05/01/2017
Brilliant
Customer Service
Quality
Value
From the initial contact to the installation everything was friendly and efficient, nothing was too much trouble. Highly recommended, thank you Richard and Natalie
Kerrymc Posted on 19/12/2016 , work completed 19/12/2016
Excellent
Customer Service
Quality
Value
Efficient, professional and customer caring. The install and after service was exemplary. Thank you Richard and Natalie
Which? Trusted Traders Consumer Posted on 29/11/2016 , work completed 29/11/2016