Endorsed by Which?

B & R Heating Ltd

5.0

61 Reviews

Opening Hours
Today - 09:30–16:00
  • Monday 09:30–16:00
  • Tuesday 09:30–16:00
  • Wednesday 09:30–16:00
  • Thursday 09:30–16:00
  • Friday - Closed
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

We are a local, family run company based in Plymouth. Our company was set up by my dad, Brian Pedrick back in 1982 and is now run by my wife, Natalie Pedrick and myself, Richard Pedrick. We have engineers that have worked for us for over 30 years and all our apprentices attend the local college, Plymouth City College. Our engineers are Gas safe and Oftec registered which means they have been certified by the official bodies to make sure they are competent and qualified to work safely and legally within your home.
We offer you the highest quality workmanship and services for:
Boiler installations
Boiler replacements
Boiler servicing & repairs
Central heating installations
Gas safety inspections
Landlord safety certificates
Underfloor heating
Solar Heating
For further information or if you need an estimate please contact us.

What we do

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Underfloor heating
    • Radiators and central heating
    • Gas safety testing and inspection
  • Renewable energy

    • Solar water heating
    • Solar panels
  • Plumbers

    • Unvented cylinder installation and maintenance
  • More Services

    • plumbers

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
61 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Boiler service plus Gas Certificate
Customer Service
Quality
Value
Excellent service carried out on our personal boiler plus boiler service and gas certificate for our rented flat. Have been using the company for many years and always had good quality service, at an excellent price.
Alan in Plymouth Posted on 14/12/2021 , work completed 13/12/2021
Fantastic as ever
Customer Service
Quality
Value
Great service as always. Helpful, remove gas hob and service boiler. Would recommend to anyone, have been using for last 5 years
Customer in Plymouth Posted on 14/12/2021 , work completed 13/12/2021
Great Service
Customer Service
Quality
Value
A pleasure to deal with - as always. Really reliable company, would highly recommend for all gas related services or repairs.
Customer in Plymouth Posted on 14/12/2021 , work completed 09/12/2021
First Class Family Business that I would highly recommend
Customer Service
Quality
Value
B&R Heating have looked after my Worcester Bosch boiler and heating system for over 11 years. They carry out regular annual maintenance of my boiler and respond almost immediately to any issues that I have had in the past. Being a family business, they know how important it is to have a good reputation and they certainly work hard to ensure this is the case. I have always found them to be helpful and feel that they are there for me any time of the day or night. I would highly recommend them to anyone where quality of service is paramount.
Trevor in Plymouth Posted on 06/12/2021 , work completed 23/11/2021
Excellent Service
Customer Service
Quality
Value
We have been using this company for a number of years and have found them to give excellent friendly service at a competitive price.
Customer in Devon Posted on 16/11/2021 , work completed 11/11/2021
Highly recommended company
Customer Service
Quality
Value
This is the second combi boiler installation by B & R Heating Ltd that I have experience of. The first was at my mothers house, and the second was at my house. On both occasions the price for the installations was fair, and work carried out to a professional standard. I have no hesitation in recommending B & R Heating Ltd, and I know that my brother will in time have a new boiler fitted by them.
Customer in Plymouth Posted on 19/12/2020 , work completed 24/11/2020
Highly recommended
Customer Service
Quality
Value
Excellent service from start to finish. Richard and his team are highly professional and put the customer first. They installed a new Worcester Bosch boiler and a smart heating control system for us. All the work was done to a very high quality. Great communication. B&R Heating are highly recommended.
Customer in Cornwall Posted on 10/07/2019 , work completed 03/07/2019
Brilliant job.
Customer Service
Quality
Value
Fitters two very nice, polite young men.
Keith, Devon Posted on 11/04/2019 , work completed 11/04/2019
Superb Clean
Customer Service
Quality
Value
Superb clean and quick installation. Great workers. We will recommend them to others. 15/10.
Susan, Devon Posted on 09/04/2019 , work completed 09/04/2019
Pleased with service.
Customer Service
Quality
Value
New boiler fitted with no problems.
Trevor, Cornwall Posted on 20/03/2019 , work completed 20/03/2019
Heating fixed without worry
Customer Service
Quality
Value
We had a leak with the boiler which was fixed really promptly. But as with heating systems something else when wrong after the engineer left. Got in contact the next day and by that evening everything was fixed and working better than ever. The staff in this company and genuine and care. Thank you for a great service and long may it continue.
Customer in Plymouth Posted on 24/01/2019 , work completed 17/01/2019
Difficult job done well!
Customer Service
Quality
Value
John the guy who came to fit our boiler arrived on time and did a fab job. Even tolerated out 4 year old pestering him now and again! Highly recommended.
Abigail, Devon Posted on 15/01/2019 , work completed 15/01/2019
Boiler service.
Customer Service
Quality
Value
Arrived within stated time, and very good full service provided, and thorough work done. Very courteous.
An, Cornwall Posted on 28/11/2018 , work completed 28/11/2018
Fantastic
Customer Service
Quality
Value
Fantastic service - thank you so much.
Helen, Devon Posted on 26/11/2018 , work completed 26/11/2018
My review
Customer Service
Quality
Value
As usual, first-class service.
Cherie, Devon Posted on 26/11/2018 , work completed 26/11/2018
My review
Customer Service
Quality
Value
Very polite man, removed the old boiler & chimney & replaced new modern Calor Worcester Bosch boiler. Tidied everything & paid the price as quoted.
Anne, Devon Posted on 16/11/2018 , work completed 16/11/2018
Highly Professional
Customer Service
Quality
Value
Quick response and survey. Had several surveys conducted and Richards was the most professional and informative. He conducted a true calibrated water flow test and accurately recommended the best boiler (you can only get out what comes in). Highly professionally fitted in one day and left very clean and tidy/functioning well. The company also fitted an additional radiator at short notice and we were more than pleased with all of the work. We did have a problem after one day and the team promptly came out and identified our waste pipe was blocked a distance away from the boiler and the combi condenser drain off water had backed up, this was quickly fixed and all is well. This could not have been foreseen during installation and was fixed quickly and expertly. A great experience will use to service and again for other plumbing work. A week later running like a dream.
Alan Hames Posted on 25/10/2018 , work completed 25/10/2018
Experienced and professional team.
Customer Service
Quality
Value
A friendly and professional team with an eye for detail. Job scheduled quickly and completed on time to a very high standard.
Leslie, Cornwall Posted on 05/07/2018 , work completed 05/07/2018
First class, and professional company.
Customer Service
Quality
Value
Because of the previous endorsements for B & R Heating, I asked for an estimate to replace my 91 year old Mother's 'Ferroli' combi boiler with a new 'Worcester' one. I rang for someone to come out to look at the installation requirements, also to give us a price for the job, The price quoted was exactly what I expected. Within seven days, B & R Heating turned up promptly on the agreed day, and time, and installed the new boiler in a professional manner, with good manners, politeness, and cleaned up as they went. I have no hesitation in joining others in recommending B & R Heating. So much so that my Brother is planning to have a new boiler installed in the near future, and I will do the same at a later date. Brian Collins.
Collins Posted on 20/06/2018 , work completed 20/06/2018
Very professional
Customer Service
Quality
Value
We choose B&R Heating because of the recommendations on the Which Trusted Traders web page. The installation was in my 91 year old mothers house. My brother is going to have a new boiler fitted by B&R, and I may do the same in the near future. B&R Heating lived up to the recommendation. Friendly, on time, and the price was exactly as I expected. Very pleased.
Brian, Devon Posted on 13/06/2018 , work completed 13/06/2018
Excellent Company
Customer Service
Quality
Value
B&R Heating are an excellent company. Richard and Gary, the engineers who fitted our new external oil boiler and radiators, were highly skilled and professional. They were also very friendly, respectful and considerate and were a pleasure to have working at our house. The customer service provided by Natalie was second to none. We felt like VIP customers. B&R Heating always serviced our old boiler and will definitely continue to service our new one. We would not trust any other company with such an important job. We always have complete peace of mind, knowing that our boiler is safe and is functioning perfectly. Many other companies could learn a lot from B&R Heating.
Francine, Cornwall Posted on 17/05/2018 , work completed 17/05/2018
Excellent service and work
Customer Service
Quality
Value
B & R Heating responded very quickly and sorted our heating pump problem during the winter cold spell, from which we realised this was a company to trust, no up-selling for parts of the system that did not need replacing, and so they have now been with us for the last two days replacing our boiler and all radiators etc. Our system was over 25 years old, I could not believe the colour of the water drained out, wow! The whole process was excellent, the guys were brilliant, nothing was too much of a problem for them explaining everything as they went along. All our carpets were protected, all rubbish taken away, and a beautiful system fitted. I would have no hesitation in recommending this company. Thanks once again to B & R Heating for a great job.
Clive & Gaynor, Devon Posted on 16/05/2018 , work completed 16/05/2018
Prompt & professional
Customer Service
Quality
Value
Difficult job but took it on and found away around everything. Top marks.
Neil, Devon Posted on 16/05/2018 , work completed 16/05/2018
Professional, Courteous & Tidy
Customer Service
Quality
Value
This company is to be recommended. They arrived promptly, did an expert job very efficiently. Everything was tidied afterwards the engineers were effective, friendly and professional.
Neil, Devon Posted on 15/05/2018 , work completed 15/05/2018
Professional, Efficient, Nothing too much trouble
Customer Service
Quality
Value
B&R Heating have just completed major works at our house. New boiler, new unvented cylinder, new pipework for new radiators and old tanks and cylinder removed from the loft and airing cupboard. B&R Heating were with us for a full week. Gary and Sam, both worked very hard for the time they were with us and were willing to answer my many questions raised with full and complete explanations. At times I could see the job was difficult and working in confined spaces wasn't easy for them but never once did I hear any complaint. They carried out the job very efficiently, respectfully and professionally and cleaned up at the end of every day, leaving the house as they found it. Richard came and introduced his crew on the first morning and then came at the end of the job to check everything and to commission the system. He explained the system to us to ensure we were happy and that we felt confident using it. Before the job started both Richard and Natalie, in the office, answered many questions that I put to them in preparation of the job starting, again with great patience. My husband and I expect very high standards of any work carried out in the house. B&R met and exceeded those standards and obviously have the same high standards themselves as neither my husband nor myself could fault them in anyway. We would highly recommend B&R Heating Ltd. and would, in the future, contact them to carry out any further works. G&S Read - South Hams
ReadsGS Posted on 28/03/2018 , work completed 28/03/2018